GOVERNMENT MANDATE: FACE COVERING IS MANDATORY FROM 24TH JULY 2020

Do I need to wear a face covering when I visit your site? 

From Friday 24th July 2020, the wearing of a face covering for Sales, Aftersales, Petrol Filling Station customers attending the business are mandatory. Please ensure you have this in place prior to arrival as in the interest of our colleagues and customer safety those customers arriving at the site without a face covering may be turned away.

Am I exempt from wearing a face covering?

Some customers may be exempt from wearing a face covering if they meet certain conditions defined by the government. You may not need to wear a face covering if one of these conditions are met;

• You are a child under the age of 11.
• You are unable to put on, wear or remove a face covering because of a physical or mental illness or impairment or disability.
• Putting on, wearing or removing a face covering will cause you severe distress.
• You are travelling with or providing assistance to someone who relies on lip reading to communicate.
• Not wearing a mask would somehow avoid harm or injury to yourself or others.
• You are seeking to avoid injury or to escape a risk of harm and you do not have a face covering with you.
• You are eating or drinking, but only if you need to
• You are in the process of taking medication.
• A police officer or other official requests you remove your face covering.

You may also be permitted to remove a face covering when asked in certain scenarios such as;

• You are asked to do so by staff for the purpose of age or ID verification.
• If speaking with people who rely on lip reading, facial expressions and clear sound. Some may ask you, either verbally or in writing, to remove a covering to help with communication.

In line with the guidance from the government which states; “Shops and supermarkets will be expected to encourage compliance with the law and can refuse entry. If necessary, the police have the powers to enforce these measures, including through issuing a fine of £100 (halving to £50 if paid within 14 days)”.

For further information see > https://www.gov.uk/coronavirus