Contact Toomey Peugeot Southend

I cannot thank Renault and Dan enough for showing such kindness and professionalism. Dan never pushed too hard for a sale and made me feel totally at ease and always informed. He managed to come up with a really excellent offer that was based on the criteria we needed. Really welcoming vibe at Renault. Would highly recommend.

A superb car-buying experience. Young Dan Casson was a top salesman: no high-pressure hijinks here - Dan answered my many (many) questions patiently, and was a pleasure to deal with all round. The car is great, and I am very much planning on visiting Toomey Renault when my PCP is up for a fresh set of French wheels

From start to finish my experience at Toomey Renault Southend was brilliant I was, never pressured to purchase my new car and Shavaniece Simpson was a absolute joy to meet she was professional & friendly with any information I needed to know she assisted me in a kind manner she is a fantastic asset to Toomey motors!

Zach Herring looked after our purchase of 2 Dacia Joggers from start to finish over a period of 3 months during which we found Zach to be most reliable and competent addressing our enquiries and concerns with utmost professionalism. We are glad that we had Zach and would happily without any hesitancy recommend Toomey Renault Southend to all our contacts.

Zack at Dacia/Renault was extremely helpful when choosing our new Dacia. He was transparent throughout the whole process and was particularly helpful when Dacia put a block on new cars going out. Zack arranged for us to borrow the demo car while we waited for our new car. Zack was very friendly and made the whole process smooth for us. We love our new car.

Shav Simpson went out of her way to make us feel welcome. Shav did not pressure us to purchase the car in anyway, which was great. Customer Service and knowledge was fantastic. When collecting the car Shav explained everything we needed to know. We definetly will be returning for our next car. I have recommended Shav and Renault to our family friends . Thank you Sue & Paul ????

We recently bought a Renault Capture from Toomey Renault Southend with the help from one of the Sales Consultants , Dan Casson. Dan made the whole experience efficient and relaxing. He was extremely supportive during the sales process, and when that was complete, helpful in explaining to me the new car and all its bells and whistles. He could not have done more

Very pleased with customer services provided. This is the first time purchasing a higher priced vehicle and a little daunting but we were assisted through every step with clear concise information and advice, so special thanks to Dan Casson at Renault/Dacia. Also very pleased with our new family car. Thanks again.

We have used toomey Renault for many years , they go out of their way to help . Today I picked up my new car and Dan was amazing took so much time showing me every detail, he even connected my phone to the media nav, if you are looking for a Renault I would definitely recommend and ask for Dan Casson .

As my first experience of purchasing a new car, all I can say is it was flawless from start to finish, my worries about pushy sales and upselling were well and truly unqualified. My thanks must go to Zack Herring, who, throughout the whole process, was extremely helpful and personable, keeping me updated along the way. The car was well turned out on collection. I cannot find any criticism at all. Thank you.

I've just taken delivery of a Renault Captur Techno EV from Toomey Renault Southend. I could not be more pleased with the car. Choosing the car to suit me was very easy with the help of Nick Ball. He gave us all of the relevant information and guided us through the whole process from viewing and test driving through to the finance and handover. I would definitely recommend Toomey. The service you get is prompt helpful and friendly.

I brought a car from Toomey Southend, Dan Casson was extremely helpful he talked me though all the different options and made what would normally be a complex process very simple. A couple of days later I was able to collect my car, Dan has also been in touch to ensure everything is ok and that there have been no problems. Thank you very much Dan ????.

Zach Herring was extremely helpful and professional. He was very knowledgeable and quickly understood our requirements and made the buying of the new car progress very smoothly. We cannot fault the whole experience. The new Duster is a joy to drive and has enough improved control etc over our previous 71 plate model to make the upgrade well worth the effort.

We got our car from Dan C at Renault, it was a fantastic and easy experience we was made to feel nice and relaxed, no pressure or harassing that you can get at some garages. We really couldn't ask for much better, will defiantly be considering going back to Dan and Renault in a few years for an upgrade. thank you

Excellent customer service. I had previously bought a car from Toomey Southend, so had no hesitation in going back there for my next one. Friendly and welcoming sales staff. Great service and knowledge from sales consultant Jay Singh, who saw to our needs and kept us fully updated as the sale went through. Highly recommended.

my partner came in to collect her new car at the end of september and zack was our car dealer. He was always updating us on the delievery of our new vehicle as needed and was easy to get in touch with also when needed. he sat for a long time and was patient whilst helping us choose the suitable car for us . thankyou for recommending the captur. was a pleasure dealing with you and for all the help and support provided

We recently purchased a car with Southend Toomey and were looked after by Dan Casson. He was really pleasant, helpful and informative throughout the whole process, taking time to clearly explain every step of the process. He was extremely prompt when replying to emails and the final hand over process was very smooth. The car was immaculately presented on pick up and he personally took the time to remove a small stain from the bumper that we had noticed when originally viewing. A thoroughly nice chap and woukd highly recommend ????

From start to finish I can't complain with the service I received. I'm thrilled with my new car. Nick Ball was excellent and made sure that everything went smoothly. He guided me through the process with the finance company and made sure everything was organised in good time. I can't thank Nick and Renault enough.

Shavaniece was a pleasure to deal with, she was professional, polite and very helpful. Shavaniece ensured she kept me informed regularly and was very swift with responses to any questions or concerns that I had. I've been a customer at Toomey Renault Southend for around 6 years and once again I'm very pleased with the car that I got from them.

Amazing Experience for my mum and dad getting a new car. Nicolas Ball was great, he kept us updated every step of the way and was always happy to answer any questions we had.. They are so happy with their new car. I have even been back since and ordered our new car. Would highly recommend. Thank you Renault Southend ????

I had already been interested in other Renaults, but upon looking over the used car section, spotted a cracking deal on a Renault Kadjar which I could not ignore. I gave my salesman, Dan Casson, a ring early morning to ask if the car was still available, and despite Dan’s busy calendar that day, he offered for me to come in within hours for a test drive. My wife and I both fell in love with the car and so went back in the dealer to arrange the finance. Dan had it all sorted out within the hour, with finance proposal signed and off to be approved. Well a few days later, with a few signature issues on my part, Dan managed to get the whole ordeal finished up for a us in a matter of days, and today we drove home our new family car! We honestly couldn’t recommend Dan Casson enough to anyone looking for a new car this autumn!

I’d like to personally thank Nicholas Ball for all the help and support he has provided to us whilst on our journey to finding our new car! Both on a personal and professional level, he has gone well above and beyond to make us comfortable and made sure the whole process was easy for us and we honestly couldn’t fault a thing. A true asset to the company!

I must just say that I have had a lovely experience today with Nick Ball. It's quite a stressful time trying to sort a new car as I totally depend on a decent car for my job. Nick helped me feel at ease and gently guided me through the process of purchasing the vehicle (as being of an older generation I did find quite daunting). I had a coffee and then went for a test drive after Nick had explained how to use the key thing etc lol! Anyway it was a lovely drive!! Absolutely top marks for Nick and Toomeys today. Would recommend every time!! Debbie Middleton

I recently purchased a renault Captur, the customer service was 2nd to none. Dan Casson was extremely helpful throughout. From the initial viewing to the aftercare, he has answered every question, before, during and after sale. There was no hard sale, he took time to listen to what I needed. I would 100% recommend Toomeys Renault at southend.

Very happy with our Dacia Stepway, it looks great in black and has a lovely interior. We dealt with Dan Casson, who as well as being extremely helpful was very patient and understanding regarding the delay in us exchanging cars. We will certainly recommend Dan and Toomey as well as using him for our next car change.

Have just collected my new car from Toomey Southend. I have to say what a lovely experience it was. Dan Casson was lovely, explaining everything about the car, sitting in the car and showing me how everything works. Nothing was too much trouble for Dan he is patient and very knowledgeable. Will be recommending Dan Casson and Toomey Renault to all my friends and colleagues.

We had a very pleasant experience at Toomey Renault Southend on Saturday 26/08/23 when we were looking for a new car. We dealt with very well by Ricky O Brien, who very friendly and helpful. We duly bought a new car and picked it up today and once again Ricky was very helpful. Makes a change to have someone who listens and isn't pushy.

Paul & Dolly Lamkin Duster bought for Dolly - after owning and driving Citroens for the last 18 years took the plunge (on a bit of a Sunday morning whim!) and decided to have a look at a Dacia Duster - greeted by the lovely Dan Casson who talked us through all the car options and guided us with what was suitable - at no point did I feel pressured or was given the 'hard sale', he was open and honest and clearly cared about what was the right car for me. He helped with all the paperwork including guiding us with the changeover of my private plate from the Citroen I was trading in as part of the deal to the new car. 8 days later and I was the proud owner of a brand new Dacia Duster that I absolutely adore! Cant thank Dan Casson enough for his support and fantastic communication throughout the whole (seamless) process. Thanks Dan (and the team at Dacia) - one very happy customer here!!! :)

Thank you to Dan Casson for helping with the purchase of our new car We looked around and chatted while our car was being serviced and Wes not sure which model to go for We have bought several vehicles from Toomey before and have previously recommended them to other people Dan was very patient and went through the specs of each one and what was on offer We went home to browse online and eventually decided on a new Dacia Duster What was in stock suited what we were looking for The sale and exchange with our old went smoothly We are now enjoying getting used to our new car and would not hesitate to recommend both Toomeys and Dan to any future purchasers.

We had a very good experience at toomey southend ( Renault). Zac , who dealt with our car was o er the top helpful and although we had been to other companies to look at cars we found we got more help and information from him, this helped us to make our final decision. Will recommend and definitely use again.

The whole experience of buying my Clio from the beginning to the end was made smooth and easy with the help of Dan Casson. A friendly, approachable may I add very funny man! He has wonderful and efficient customer service skills with an eagerness to help me with all manner of strange requests i asked of him and help me with the best for me and my car! I would highly recommend not only Renault Southend but all of the Sales & Service departments and especially Dan!

Shavaniece was so profession, helpful and knowledgeable. We saw one car, test drove it and sealed the deal. She kept us informed and updated before we arrived which made decision making really easy. The dealership is a one stop shop and could accommodate everything we needed. The whole experience was so smooth, the quality of the vehicles is outstanding. We would highly recommend them to everyone looking for new or used cars. Thank you Shavaniece for all your help. We are delighted with our “new to us car”.

I was helped by Dan Carson, who was extremely patient and supportive. I had a few issues with sorting my car, but Dan went above and beyond to ensure that I would be able to collect my car over the weekend. He also took the time to get to know our family needs and ensure that my Kadjar would be the best suited car for us. I really appreciated his time and patience and I would highly recommend seeking him out if you are looking for a new car.

I recently bought a used Renault and traded in my car which was on finance. I imagined this was going to be a bit of a headache, but Nick was so approachable and helpful and he really made everything as easy and as seamless as possible. He kept me informed throughout and was very reassuring when I had a couple of issues (of my own making!) Within a few days of looking around the forecourt, I had collected the car and I’m so happy with it. My previous experiences of purchasing cars have been less than ideal, so I’d definitely recommend Toomey all day long!

Went in on a whim whilst windowshopping for a new car and met Ricky, he guided me through the process and gave me support in choosing a suitable car for my needs, took it for a test drive and loved it, I never felt pressured into making a decision and his guidance made the process so easy and painless, part-exchanging my old car in the process, would thoroughly reccomend Toomey and big thanks to Ricky for all his help and advice.

Our salesman Dan Casson did a fantastic job of making sure our experience of part-exchanging our old vehicle for a new Dacia went really smoothly. He kept us well informed of what was happening and was very knowledgeable about the new Dacia Duster. The handover went well and we are very pleased with the whole process. Many Thanks Toomey, many thanks Dan. A job well done! Kind regards Chris & Sue G.

We have recently bought a new car from Renault in Southend. The sales consultant Nicholas Ball was extremely helpful knowledgeable and patient. He took time to show us everything that we needed to know about the car and completed an a very competent and thorough handover. I would have no hesitation in recommending him to anyone. Renault supplied the car ahead of schedule and everything worked well. Thanks all at Renault Southend.

After looking around for a new car, the choice became very easy as to what to get and that was all helped by Nick. From the get go of having some very certain demands, he was friendly, not pushy, and helpful in all the ways you could ask for. Even during times of constantly going back in to Renault with new questions, he was always up for the job of answering them. And ended with me getting a fantastic Renault Captur!

I needed a new car to see me through my retirement and was really interested in the Dacia Sandero Stepway. I contacted Toomey Renault Southend and spoke with Nicholas Ball sales executive. I told him the car I liked and he arranged for me to come and see it. He made me feel relaxed and explained everything about the car, and also answered any questions I had, there was no hard sales talk, he gave me the keys and said take it for a drive you will be pleasantly surprised, and I was. I also was given a great trade in price for mine. So thank you Nicholas and Toomey Southend.

This week we bought a Dacia Sandero from Toomey Southend. The service could not have been better. Jay Singh was professional throughout he showed us round various options, without being pushy. Jay quickly arranged a test drive and completed paperwork efficiently. He sorted a couple of small issues and arranged collection within three days keeping in touch throughout. After collection we noticed a small chip in the windscreen Jay arranged to replace the windscreen and lent us a car while it was sorted. Five star service at its best Jay. Thank you ????

Purchased a few Renault vehicles from Toomey in the past & there is nothing like doing a full circle to Toomey Renault Southend. Never met a car salesman like Dan Casson before. From choosing the right vehicle until picking up the said vehicle he kept in touch. Was not pushy whatsoever & every part of the sale being done with ease. A little laughter was also thrown in. He is soooo good you will have to track Dan down, if he isn't in the showroom, he is bound to be on the forecourt with a proposed customer! Thank u Toomey Renault & the main man Dan!

Enquired about purchasing a new Dacia back in February & was lucky enough to purchase a Dacia Journey at the end of March despite there being shortage of new vehicles. We were helped & guided through the whole process by Zach Herring one of the sales consultants at Southend. He was so very helpful in tracking down a white one for me & advising on the pros & cons of the different models. Once we had placed the order he kept us up to date as to when the vehicle would be available for us to collect. Was very satisfied with the service here & from Zach. Would defintely go back when thinking of purchasing another car thoroughly recommend Toomey, Southend

Recently we had the pleasure of purchasing a used car from Shavaniece at Toomey Renault. My husband is a hard man to please as he has a wealth of knowledge when it comes to what to look for and his standards are high. Shavaniece was amazing and my husband and I cannot thank her enough for her professional and friendly service. I love my new car and though I only had the pleasure of meeting Shavaniece when it came to picking the car up, I was bowled over by her wonderful caring personality and her fantastic customer service skills. If you are thinking of purchasing a car through Toomey I can recommend this dealership and I urge you to seek out Shavaniece as you will be happy that you did. Thank you Shavaniece for everything you have done for us and our family.

Hi Toomey's Southend I would like to say thanks to Nicholas ball for all the help when I was buying my duster It was good to get straight answers too all my questions and queries very helpful from start to finish If I need help in future with with my car I will have no hesitation going to Nicholas an Toomey's. Thanks again love my car Garry Curtis -wiggins

Fantastic dealing with Shavaniece Simpson at Toomey Renault, Southend. She made the whole process look simple inspite of the many hitches I encountered. Was ever willing to help and never stopped until she got me my car. I'm extremely grateful indeed for the helps and hope to deal with you again in the future. Thank you Toomey Renault, Southend. You're the best!!!

I couldn’t fault Nicholas and his help the entire process of purchasing my car, this was my first Renault purchase and the experience was perfect the whole way through! I was kept up to date throughout waiting for my car to arrive and no question was too much trouble to ask! I love my new car and will definitely be going back to Nicholas and Renault Southend for future purchases! Thank you again Nick!!

Toomey Southend provided excellent service. I am very happy with the Renault Capture that I purchased a month ago. There have been no problems. Purchasing procedures were easy and Shavaniece was always happy to answer any questions and responded promptly to emails. I would thoroughly recommend Toomey to family and friends

Nick made the whole experience of me selling and buying a car very easy and stress free ,he was very personable, professional and his customer service is exceptional .Nick kept me informed every step of the way and always ensured that I clearly understood the process from start to finish. Thank you Nick

Another great experience at Toomey Renault Southend. This is my 3rd car with them and the service I received from Shavaniece Simpson was exceptional. Nothing was too much trouble and every question/query I had was answered. I would definitely recommend Toomey Renault Southend and Shavaniece Simpson.

I was contacted to see if I wanted to change my capture. Dan Casson was very patient and helpful as I tried to decide what to do. He offered me a very good deal and although the car took longer than originally expected to arrive, he kept me fully updated and this wasn't a problem for me. Most of the paperwork was possible to do on line. I am very happy with the new car. Its better than I expected and Dan has been truly professional and helpful throughout even tho his jokes are terrible.

A big thank you to DAN CASSON for all his help, patience and expertise while helping me choose my new car. As the whole process was done online and on the phone, I especially appreciate how much effort Dan put into explaining my options and ensuring I was presented with all the available choices and eventually with the most suitable and amazing car. The most enjoyable experience and the best sales advisor and expert I could hope for. THANK YOU!

I recently purchased a Renault Clio from Toomey Renault Southend. From the moment my phone call enquiry with Renault Toomey was put through to Nicholas Ball to handing over the Clio to me, Nick’s service was exemplary. Nick kindly reserved the Clio to enable me to travel down (from Peterborough) to view the car a couple of days later. Before visiting Toomey Renault he offered and sent me two videos of the car, asking if there was any areas I wanted him to particularly focus on? Nick promptly and fully answered all of my questions that I had when viewing the car and subsequently via email prior to purchase. I liked how there was absolutely no pressure selling from him. I was particularly impressed how he made the purchase process really simple and easy. Nothing to pay until collection day. The car was valeted before collection, MOT’d a few days before and the car tax handled quickly and easily when I collected the car. All in all an excellent and easy purchase with fantastic customer service by Nick. Other garages/sales people should take note! Although I’m not local to Toomey Southend I wouldn’t hesitate buying another car from them in future.

This will be the 3rd car we’ve purchased from Toomey Renault in Southend. The staff there are really great at what they do.. In particular Nick Ball! A genuinely nice guy, not pushy at all, very attentive, excellent communicator and for me, just an all round great experience. The car is epic! Nabbed myself a limited edition Captur Engineered Bose edition, already in love and had so many compliments. Renault have produced some lovely cars as of late, keep it up, continue with the amazing service and you’ll have my custom for life!

Everything was explained well to me in simple terms I could understand. I was kept up to date with all the updates on my order and when I went to pick my car up how everything works was explained and I was allowed to drive the car to get used to it with the salesperson before I drove it home which was fantastic as I hadn't driven an automatic before and it eased my anxiety. Very happy with both the car and service I received. Thank you Dan!

Always have a great experience at Renault. It’s the main reason I continue to get these cars. The customer service is always spot on and I always leave happy. This time, I visited Toomey Southend as a friend recommended this showroom and I’m so glad I did. Jay (Singh) handled everything for me. All I had to do was collect the car. He was so helpful and patient and I feel he went out of way to get me what I needed. Couldn’t have had a better experience and although Southend isn’t my closest showroom, I’d much rather travel there again as I fully trust the service. After visiting a Renault showroom recently in another location, I almost didn’t return! Jay gave no sales pitch, listened to what I needed and more so what I didn’t want, advised accurately, didn’t leave me waiting and took any hassle out of my hands. The handover was easy, quick and informative. Jay explained some features on the car that I would never have known about and showed me around the car! Fab service. I’ll be returning. Thanks to Jay and Jack :-)

Nick was incredibly helpful both times we visited last weekend. We had an idea of what we were looking for, however he reassured us that the Arkana was the car for us. All of our questions were answered and even though his job is to sell, he wasn’t pushy at all. We both felt comfortable that we were making the right decision in buying a car from Toomey and would highly recommend their service!

We had no intention of visiting Toomey Renault/Dacia, Southend on Saturday 11th March. We were keen to view a Citroën 7 seater vehicle and ended up at Renault/Dacia speaking to a delightfully humble, pleasant, informative and engaging young man called Jay Singh. If you do visit Renault/Dacia, Toomey Southend, ask for Jay. He is extremely patient, very knowledgeable and by far the most laid back Sales person we have ever met. It was wonderful to be allowed sufficient time to test drive the car, ask endless questions, research and then make up our minds. To be fair, if Jay had not shown us the Dacia Jogger, it's unlikely we eould have purchased it. From walking into the showroom on Saturday 11th March to driving out of the showroom in a 23 plate Daccia Jogger on Wednesday 15th March, was swift and seamless. Even our children enjoyed meeting Jay and viewing cars in the showroom. Thank you Jay for all you've done to support us! Mr and Mrs Oluwatominiyi

Purchased a new Dacia Duster to replace 2020 Renault Captur. Got top of the range with cameras front and back, heated seats and all the extras including sat nav for the unbelievable price of £20k on the road. Not quite the styling of the the Captur but all the tec is the there. Fantastic help from Shavaniece Simpson, who went above and beyond to ensure a smooth transfer of vehicles. Even arranged a courtesy car so we didn't have to pay double road tax for March

I visited the showroom for just view the Kadjar car model but I ended buying it and full credit goes to sales manager Nicholas as the way he handles his customers by listening to what they want and what is their budget and then he helps them to get the best of it. Now I am proud owner of Renault Kadjar SUV....

I have had 4 Dacia’s over the last 7 years, and whilst every time i went was a good experience, this most recent interaction was the best by far. Dan Casson was brilliant, really friendly and accommodating to my every need, the best out of everyone i have dealt with over the previous years. Everyone else was great as well, and Toomey Southend/Rochford is a world class representation of customer service! If you need a car, Dan Casson is your man!

I had a wonderful experience with Zack Herring and Renault Southend buying my first car in a long time. Zack took a lot of time to explain all of the options and scenarios with me and answered endless questions. I’m so happy with my car and the test drive, paper work and pick up were easy and I didn’t have to worry about anything. Would definitely recommend.

We had the pleasure of having Shavaniece (Shav) to help us with the purchase of our new car. She was very patient with us as we took time before finally deciding on the car we bought, which we are very pleased with. She was at all time courteous and not at all pushy with her sales talk. We had a few minor issues (mostly paperwork) but these were quickly resolved. We were pleased to do business with her and Toomey Motors - would definitely recommend.

I was absolutely blown away by Shavaniece Simpson. She is such an asset to Toomey Renault and deserves a massive recognition. I have been to so many dealerships and spoke with a lot of sales people and never have I ever met someone as special as this lady. From the first second I came in for a test drive she was professional, kind, friendly and knew what she was talking about. Thank you so much for making my experience of buying a car quick, efficient and a pleasant experience.

I have now purchased 3 cars with Toomey Dacia/Renault and specifically Dan Casson, Dan makes the process of buying a new car effortless and always keeps you updated with what is going on. The process was quick and easy. No doubt I'll be back in the future for another new car once the time comes. Thanks Dan.

We recently part-exchanged our car for a Renault Megane. We had some issues with our existing car which meant liaising with both the Servicing Department as well as the Sales Team. Shavaniece made everything so smooth and simple from start to finish and nothing was too much trouble for her - chasing the Servicing guys, being flexible with appointment times, getting things done ahead of time to save time, etc. It was a real pleasure having someone so professional and courteous to deal with over the past week or so. Thanks a lot Shavaniece!

Excellent service,purchased a Renault kadjar from Toomeys, no pushy sales tactics and gave me a very good price on my part exchange. I had to travel quite a distance to make the purchase and the salesperson made sure everything was ready for me when I got there, Ricky the salesperson I dealt with was very good making sure I was 100 % happy with everything and explained the whole process with the paperwork, would definitely use Toomeys again. The staff are a credit to the company from start to finish they made me feel like a valued customer

Have been using Toomey Renault Southend for 2 years now and wouldn’t go anywhere else! Nothing was too much problem for them, our sales advisor Shavaniece was extremely attentive, knowledgeable about the service she was providing and on top of that a really lovely lady! Sold my car on the Saturday and picked up my new one the Monday!! Could not recommend Renault or Shavaniece anymore.

I recently purchased a Clio at Toomeys with the help of Nicholas Ball. This is the second car I have purchased with Nick and he has been so helpful every step of the way from sending me copies of documents for my GAP insurance claim on my old car all the way to driving away in my new one - highly recommend!

From start to finish we had the perfect experience at Toomey Renault Southend. Ricky found us the perfect car and helped us every step of the way. He is extremely knowledgeable, friendly and polite. The staff at the dealership are never pushy with sales and never try to upsell to more than what you went in there looking for. They listen carefully understand your budget and needs. This is our second car purchased at the dealership and our experience was just as brilliant the first time, hence why we went straight back there when we wanted to look for a second car! Cannot recommend them enough and if you’re considering heading over there, definitely ask for Ricky!

Looking for a quality used car, we chose Toomey because of its wide range of manufacturers. Sales staff at all the different showrooms were polite and helpful and we eventually chose to deal with Zack Herring in the Renault dealership. Zack was honest, informative and accommodating and we agreed a deal that was good for all parties. We have used Toomey for our last three car purchases and will have no hesitation returning again in the future.

I recently purchased a new Dacia Duster and the experience couldn’t have been better, which was down to Dan Casson. I have never purchased a new car, and didn’t know the process fully. Dan was patient, didn’t try to “sell” everything and had a personality! Would recommend Dan to anyone who needed a car.

Was helped by Shavaniece Simpson At southend Toomey. Went on sunday to look at cars and just drove my new car home on tuesday. Can not believe it was all done so quickly. Very helpful friendly lady. Nothing was a problem for Shavaniece. Definitely a credit to Toomeys. Thank you for all that you have done to make this happen

Dan Casson. Very polite,not a pushy sales rep. Asked what I wanted, my budget etc ., didn't push me into buying what I couldn't afford.Answered all my questions,no matter how silly I thought they were . Knowledgeable . Returned calls when he said. Followed the whole purchase through himself so you weren't dealing with different staff members. Made it a very pleasant experience and would recommend people ask for him by name.

Just bought my new Clio from Toomey, everything was made so easy and was all handled for me. Initially I went in wanting a specific car and wasn't so sure on it, Nick pointed out another one that I totally fell in love with. Nick was really helpful, happy and quick to reply to my emails and queries and very patient! Highly recommend Toomey Renault and Nicholas Ball. Thanks so much!

Visited Toomey Renault recently to look for a change of vehicle and was helped by Zach Herring. He was very patient and offered a lot of advice and help when deciding on a new model. He arranged all the test drives so I could get a feel for each car I drove before making my choice. He also kept in contact during the entire process and was available to answer any questions I had. Buying a car would be so much easier if more salesmen were like Zach. In didn't once feel pushed into a sale, nor feel like I was wasting his time while I was deciding.

Bought my Renault Captur recently from Toomeys Southend. Shavaniece provided an excellent service - gave me all the information I could possibly need in a very friendly, courteous manner. She was not remotely pushy and it was a pleasure to deal with her. An excellent service. Thank you Shavaniece.

Had a great experience here. Nick was extremely friendly and helpful, and really understood my needs from minute one. He put some great stuff in front of me to look at, and whilst being knowledgable and informative, didn’t add on unnecessary pressure like so many other dealers. Couldn’t recommend him enough

Nick had called to review my PCP plan at the half way point. As I was in for a service I went over to him without an appointment. He was happy to set up some time the following day for a more formal review, as I was limited on time, but spent time answering my questions on potential different cars. Great service.

We went to Toomey Renault, Rochford to view a car, after test driving decided it wasn't for us. However, Dan Casson there went above and beyond to help us find the car that was right for us, even driving me to another branch to test drive the now car we have purchased. From start to finish, Dan was thorough, helpful and patient. I highly recommend Toomey Renault and even more so Dan, who made the entire process, the easiest purchase we have made for a car!

Absolutely amazing customer service at Toomey from Dan Casson. This is the first Renault I’ve ever purchased and I couldn’t be happier with the car. Dan went through every step with me in great detail and answered every email (there was a lot) professionally. He went out of his way to get me the best deal and kept me up to date on the delivery of my car. The car was immaculate when I collected it and Dan went through every button in the car with me and even helped me set up a service plan with their servicing team. I absolutely love my new car and would 1000% recommend Renault and Dan for the purchase of the car.

Im a first time buyer with Toomey and was in contact with Nicholas Ball throughout via phone and email, the comms between us were quick and if he didn't reply he would tell me in advance he is going to be away. Ive had personal issues which prevented me from buying a car from them initially but NB was very considerate and did not at any time considered I was wasting his time. Ive had a bad experience with buying a car online without seeing it in person but NB was very reassuring and once I received my car, it was as described.. The car feels and drives like new despite being 3yrs old. The man who sent the car was friendly and showed me around the car for any defects and if I was not completely happy he'd let the dealer know. NB also sent me paperwork regarding the car's MOT/Tax by email swiftly and also asked to stay in touch if there is any problems with the car. I would highly recommend asking for Nicholas Ball if you decide to buy a car from Toomey. Happy holidays NB/Toomey and thank you.

Couldn't of asked for better help and staff at Toomey Renault Southend. Nicholas helped me find a vehicle suitable to my needs, after a few days of having it I realised it wasn't quite for me. After contacting Nicholas again with my plea to help change the vehicle again he done everything he could to get the car I wanted. Nothing was an issue and got resolved straight away. Super happy with my experience and definitely would highly recommend anyone who would like a Renault to see the guys down at Southend, done an amazing job.

FANTASTIC CUSTOMER SERVICE ⭐⭐⭐⭐⭐ As always, the staff were excellent- Jonathan & Cameron really helped me on my visit: everything was explained clearly to me, pricing was competitive, car was looked after, information was thorough & meaningful. I will continue to use this Renault garage due to the sheer excellence of the customer service.

Dan at Toomey's gave us all the time and information we needed to help us make up our mind about choosing a new car. Having driven a Manual car for some 40 years the new Automatic was a challenge for me, but Dan helped in supporting my first attempts at driving an automatic and when the new car arrived. Would certainly use Toomey's again.

Just collected my Clio hybrid. Really really happy with the car. Dan casson was 10/10. He got me a great deal, answered my emails straight away when I had any questions. An when the deal almost fell through he went the extra mile an got things back on track an made the deal happen. Great car, great customer service. My second car from Toomey Renault in the last 18 months. Sure it won't be the last. Keep up the great work.

I am enjoying my new renault captur. the only thing that was wrong with the car was that stereo system wasnt updated for dab which thankfully the guys at toomeys southend are going to sort out for me in the next few weeks. i like to say all the staff especially ricky obrien were very pleasent and friendly made me feel welcome every time i see them.

After my car decided to give up on me I had it taken to Toomey Southend as that’s where I purchased it from. Cam and his team in the service department were absolutely incredible. The communication was outstanding and they talked me through my options and every step of the repair. I would really recommend them!

A great experience from start to finish. Nicholas Ball was an excellent sales advisor and was very professional throughout my experience with Dacia at Toomey Southend. I am more than happy with my new car and drove away from the showroom feeling very happy and confident of my purchase. I feel that I made the right decision based on the advice and help from Nicholas Ball.

We recently bought a new family car from Toomey Renault. We initially went for a browse but ended up going to speak to someone. I’m glad we chose to talk to Dan Casson as he was so helpful. He explained everything to us and answered the million questions we had in a friendly and informative way. He put us at ease straight away. It was easy to communicate after our initial conversation and replies to emails were swift. We are very happy with our Kadjar and would definitely recommend Dan.

Amazing service @ Renault Southend. Massively appreciated how helpful Dan Casson and Jack was with getting me the new Zoe and talking me through the new electric car. After driving her away, I felt so comfortable knowing that they will be there to answer any questions I have. I would recommend visiting this place whether it's your first time or your experienced with cars - you'll get greeted with great, helpful and speedy service! :) Thanks team!

This my 5th car from Toomey Renault and so it must be obvious that I very happy with the car ! The service you get from the dealer is exceptional from servicing and after sales support. Nicholas Ball was my contact with Renault and he always gave me time to consider my options , not pushy, always polite, no questions unanswered. If you want a Renault… ask for Nick.

Everyone has been very welcoming and friendly and happy to help us with any questions. We got our first vehicle with toomey Renault in 2020 and as we were looked after so well; went back to them last week and have today driven home with a New lease vehicle which we are over the moon with. Thanks to Nicholas and The rest of the team.

Purchased a Dacia Duster from Toomey Southend and the whole experience was stress free and the staff, particularly Ricky were professional to deal with and not pushy or pressuring and made the car buying experience a pleasure. Would highly recommend the dealership for any future purchases, thanks to all at Toomey.

Excellent service, I recently purchased a new car from toomey showroom Southend and found the procedure so easy, Zac Herring was very informative about the purchase from start to finish. The service from Renaults team is second to none, I would recommend any lady that needs assistance in choosing what vehicle is right for you, with a 100 percent honesty from the seller to choose this showroom and team.

I decided to by a new car from Toomey's Southend earlier this year. I was shown a range of cars and finance options by Nicholas Ball who was knowledgeable about both the range of vehicles available and all aspects of their financial options. I decided to by a DACIA Duster and Nicholas talked me through all the options from engine size, model options and finance deals. I had to wait six months for my new vehicle to arrive and was kept informed of any progress by Nicholas. All in all I would recommend Toomey's and especially Nicholas to anyone thinking of buying a new car . I received my Duster earlier this month and I am delighted with it. Well done Nicholas ,Toomey's and DACIA

I went to Renault Toomey Southend to purchase a slightly smaller cheaper car, Chris Price helped me save some money and got me and my partner into a nice new megane and Kadjar. Cheaper then what we currently paid for both previous cars considering the current squeeze on bills. Couldn’t recommend Chris anymore he’s a great salesman and helps with all aspects of what’s needed to be great at what he does.

For what could have been quite a stressful experience, it was an absolute pleasure buying a car from Toomey Renault. From test driving, sorting out the paperwork, to picking up my new car, this was one of the smoothest car purchases I have made. Huge thanks to Nick Bell for his knowledge of the cars, and general all round helpfulness in making sure everything was taken care of. This is now the 2nd car you have sold me, and no doubt I will see you again within a few years!!

Just had a great experience choosing and buying a Clio from Renault with the help of Zack Herring at Southend Toomey. He went through the new and used options, added extras, payment scheme and everything else. We were very indecisive and he showed great patience with us! He was very knowledgeable about the cars and the buying process and made the whole experience smooth and simple. He’s an asset to the company and would make a great manager one day. Oh, and we’re delighted with the car!

The service I received from Dan Casson was fantastic & customer service was outstanding. Everything was done very efficiently by online/email. He called me at 4:30 to say a brand new car was available, by 5pm I had the proposal, 5 days later I was driving the car away ! Totally recommend Dan Casson to deal with. Out of all of the car dealerships I have dealt with over the years Toomeys & Dan Casson are the best I have dealt with. 100% recommended!

I have recently bought a used Sandero Stepway from Toomey Dacia in Southend. I had a bad experience with a dealership in the past so I told the team at Toomey’s this and they were very understanding. The service I received at Toomey’s was OUTSTANDING! Nicholas Ball was the sales person who I dealt with during my time at Toomey’s and he made the process easy. He went the extra mile throughout the entire process. On the day of the test drive Nicholas told me I could have the car for up to an hour to make sure I was happy with it, this is not something I have ever been offered elsewhere and it was hugely appreciated. When finalising the sale, Nicholas explained the optional extras that Toomey’s offers in detail including GAP Insurance, Service Plan and Paint Protection. Nicholas regularly phoned and emailed me updating me on the progress on my car and when it would be ready to collect. On collection day Nicholas was very welcoming and he made sure that I was happy with the car before I drove off. I honestly cannot speak highly enough of Toomey’s Motor Group, the Renault Dacia Branch in Southend and of course the fantastic Nicholas! I will be returning to Toomey in the future for my next car. Thank you to everyone at Toomey’s for making my experience such a pleasant one.

Today my third car( in the last 7years) fromToomey Southend ???????????? and my second buy enabled by Chris Price. ????????????Thank you Chris! If you are looking for a 5 star stress free and safe transaction, l highly recommend Chris for his remarkable patience & experience and for his excellent costumer service. We will definitely call again!

Thanks for all the help and advice with the purchase of my new car and guidance through the finance process. Dan casson and his colleagues were very patient with a complete car buying novice and dealt with every silly question ( and there were a lot!) Promptly and fully. Great service and a pleasure to deal with.

Very professional and very helpful. Saw a car I liked on their website and was able to arrange a viewing and test drive immediately. Purchasing the car was just as easy. Chris (the salesman) was very helpful in regards to taxing the vehicle and showing me the basics of the car and answering any questions I had. All in all a good experience for my first car.

Great experience from Chris Price at the Renault Toomey Southend dealership. This is my third car from Chris and I wouldn’t consider going anywhere else. Chris has been looking for a car for me for over a year now as the Spec I was after was extremely rare. But instead of forgetting about me and moving on due to my fussiness - Chris carried on and eventually found what I was after and for a great price. Will definitely recommend.

John Earle was very helpful in getting my car booked in & repaired urgently as I had no brake lights & so it was too dangerous to drive. I left the car there immediately on a Saturday lunchtime & it was looked at & repaired by late Monday. So I picked it up 1st thing Tuesday. Very happy with Customer service.

Used the collect and return service which was excellent. Received a video of the vehicle inspection as soon as it was done and a telephone call from Jon advising of the work that was recommended as a result of the inspection with a quote so that I knew what it would cost up front. Work was authorised and completed very quickly and my car was returned promptly following valeting. Excellent , efficient and reliable service as always.

Dan Casson was really kind and helpful. He put no pressure atall on us when purchasing our Renault Captur. We even said to him that he is the nicest salesman we have ever come in contact with after years of buying cars. If you’re looking to purchase, definitely contact him first! Thanks so much Dan.

Amazing all round as always! 2nd purchase from Zack Herring @ Toomey Renault Southend. Wouldn't go anywhere else! Everyone there is amazing and helpful, especially Zack that sold me this car (and my previous one a few years ago). Such an friendly yet professional guy - never fails to put a smile on your face. If you want a pain free, easy experience when looking for your next car. Ask for Zack (he genuinely knows everything and on the off chance he doesn't... he goes above and beyond to find out for you!)

I have been with toomey for 6 years when finding the perfect car and exchange. I would like to thank the sales department team for this and especially Dan Casson who made this happen. Any problems, Dan has been able to be very helpful and to arrange to sort this out within purchasing my new car. Would recommend this sales man for any enquiries or purchases!! Thank you ????

I got in contact with renault Toomey after being in desperate need of a new vehicle and after visiting the dealership and having very good advice and recommendations from Ricky O'brien I went away with a beautiful new car and I simply couldn't be happier. Thankyou again Ricky for your expertise it was very much appreciated. Thankyou Perry ????

Had not bought a car for many years and never online so was very apprehensive. Ricky O'Brien was very helpful and patient as I was constantly asking him questions and looking for assurances about the process. Car arrived and was just as expected from video on the internet . Am happy with my purchase and very happy with the service I received from Ricky and Toomey - not forgetting the guy who drove all the way to me to deliver it and then to drive my old car back - thank you all

From the point of first contact Ricky O'Brien was incredibly professional and helpful. Nothing was too much trouble, no question was left unanswered (however silly it seemed). This is my 2nd Dacia Duster and I couldn't ask for a better car or the customer service I received from Dacia and, in particular Ricky O'Brien, throughout the purchasing process! Thank you Dacia and huge thanks to Ricky

My wife and I picked up our new Renault Arkana Hybrid last weekend from Toomey Southend and we love the car. Our son who is 5 keeps asking to go for a ride he’s in love with it too. Excellent customer service from start to finish thanks to the help of Dan Casson and Jack Attwood who made the whole process quick and easy without any hassle. Special thanks to Dan for arranging the collect of a Renault Kadjar miniature car for our son to collect on the same day, he was over the moon!! We would highly recommend Toomey Southend Renault Team to our friends & family. Thank you again Dan & Jack!!

We picked up our new Renault Arkana Hybrid this weekend from Toomey Southend and we absolutely love it!! Our experience with Renault from start to finish was brilliant and most importantly stress free! This is thanks to the help of Jack Atwood and particularly Dan Casson who see the exchange through to the end. We would highly recommend their help and expertise to anyone thinking of purchasing a Renault. Thank you Dan, Jack & Renault!

Myself and my partner came in last week to enquire about financing a new car for her and we were greeted by Brandon who was nothing but polite, professional and really ensured we felt welcome. This evening we picked up our new car and we are delighted. So Brandon, if you get a chance to read this, thank you for all your help????

I recently purchased a new vehicle from Toomey Renault Southend. After a not to favourable experience with another dealer I went to Toomey’s expecting more of the same. I couldn’t of been more wrong! From the very first time called and spoke to Nicholas the customer service was amazing. I went down to see him and he spent a good amount of time explaining all my options to me. I felt confident I knew all my options when I left. I decided to purchase the car and Nicholas kept me up to date on every part of the progress of my car from manufacturing to delivery to me. If I had any questions I knew Nicholas world answer my e mails or calls straight away. It really gave me the confidence to ask anything that I needed to know and the answers would always spot on! When my car arrived I couldn’t of been more pleased with it, little personal touches from Nicholas and the team like sourcing a number plate with my initials. You just wouldn’t get that with many other dealers. To actually spending the time showing you the car and again answering any thing you wanted to know! Then the manger coming to personally thank you for the business. All little touches that go along way! I couldn’t recommend Nicholas and the team at Toomeys Southend highly enough. Go and see them if you are in the market for a new car! You won’t regret it!

Today I have finally purchased my new car, The whole process from start to finish has been amazing, I’ve been able to view cars test drive cars until I felt happy, I thought deciding on a new car and going through the process was going to be stressful, but not at Toomey’s it’s been anything but stressful, Dan Cason at Renault has been amazing there was nothing stressful about it he made everything simple and straightforward, he had me smiling and laughing at times, helped me with what I needed to do explained the whole process and if I did have any issues then I could speak to him at anytime, I had no issues though and everything went smoothly, today I picked up my new car, Dan was amazing with my three children had them smiling and laughing too Dan went through everything with me what each button was for and and how I set things up he was truly amazing thank you Dan I will be recommending you and Toomey’s to anyone that asks where to get a car, Thank you so much I can’t say it enough Regards Leanne pryor

I recently purchased a used Megane from Toomey Renault in Rochford. Quite apart from being delighted with the car itself, l was also very impressed with the exceptional service l received from Toomey's Nicholas Ball - from our initial discussions about my requirements and the choices available all the way through to the final handover. No hard sell, just genuinely helpful, quality personal service throughout.

Dan Casson, was the person who helped us buy our new car. He was very polite and efficient. Talked us through all the paperwork at each stage of the sale. The general sales manager, as always was very helpful. I would recommend family and friends who wished to buy a car from your showroom, to go ahead.

Dan Casson called me recently checking i was happy with my car … I was but I’m always open to change! I gave Dan very specific requirements of what I would want if I changed car which was the same size, a petrol and ideally heated seats … a week later Dan called me to say a car was available with my exact requirements and more! I’m so pleased with my new car and the service that Dan provided! Always quick to respond to my emails and answer all my queries! Next time I look to change cars I’ll go straight to Dan.

What a very pleasant experience we had just started to look for a car when we came across Dan Cusson at Renault Southend he was really helpful didn’t push us allowed us to have a good look around even at other dealers we decided the Captur was what we liked and Dan made its smooth transaction would recommend him and Renault

Again Zach Herring at Toomey Renault southend has worked his magic and has been exceptional. This is now my 4th purchase buy from Zack now. From start to finish the process has been handled with the upmost professionalism, with constant updates on how the car was progressing from factory to delivery. All the paperwork was made easy by sending through email to e-sign. If you want an honest,helpful and hassle free car purchase. I couldn't recommend Zack Herring At toomey Renault southend highly enough. Thank you Zack and i will see you for the 5th purchase.

Nicholas Ball is top of his game. He’s efficient. Listens and helped me immensely to get me a car. I’d had a bad experience with another firm who had ordered a car for me and having waited 7 months then wouldn’t let me have it. I went to Renault as I had seen the advert on TV for the new Renault Arkana and it wasn’t a let down. Smooth drive, economical and loving my ride. The team at Toomeys are spot on. Friendly. Ready to help and I got my car within two weeks. 10/10.

We recently purchased our first 'new' car from Toomey. We dealt with Nicolas Ball who was able to answer all our questions about the car and the purchasing process. Nicolas made the whole experience easy and friendly and we would recommend both Nicolas and Toomey to anyone looking to purchase a Renault.

Dan Casson was very attentive and understood our requirements. We felt relaxed and never pressurised and ended up with a much speedier delivery within our specification than we could have ever envisaged, which Dan proactively made happen. He even got us our car mats!! Dan Thank You so much Janine & Colin

I have recently purchased my Renault Captur from here, we were very pleased with the service and Nicholas went above and beyond to get my car to me, even starting work super early (sorry about that ????), I would definitely recommend both the company and Nicholas, you won’t be disappointed, I have only had my Captur 3 days and loving it ????

We went to Toomey with a set idea of what we wanted to buy. Upon meeting Dan Casson who showed us a variety of options and went into great detail, we came away having purchased something completely different that we couldn’t be happier with. Thank you Dan for all your help and 5 star service! Kelly & Jim Ferris.

The sales team were very friendly and answered all questions I had. Any concerns I had were addressed without question. I am very pleased with the service provided and I would highly recommend Toomey. I purchased this car for my drive school and would definitely use Toomey again for future purchases

I’ve had my new Renault Arkana for a week now, I couldn’t be more happier about the whole experience with Toomey, they were brilliant and had great communication throughout especially with the extended waiting period due to the chip shortage to build new cars right now. Nicholas Ball was great throughout my experience helping with my part exchange and buying my new vehicle. I could not recommend Toomey high enough. 2 vehicles bought through this chain and never had an issue with either. Great communication and knowledge throughout. 5 stars

I visited Southend Renault with my partner to help her look for a new vehicle. I was hoping to see Nicholas at the branch, as he helped myself out massively last time I visited. Thankfully Nicholas was there and helped my partner in getting her a new car. Unexpectedly Nicholas also helped myself again with another new vehicle. Couldn’t fault the experience and would highly recommend Southend Renault and Nicholas.

Brilliant Customer Service !! Decided to visit here to look for a new car after being recommended by a work colleague, walked into the main entrance to the garage and was met with a warm welcome by one of the sales team Joe Baggley, we looked at a few Cars and compared them, but I finally decided on the new Renault Captur. Very happy with the customer service from Joe Baggley and the rest of the team at Southend, very professional so I will recommend to others. Thank you Joe Baggley for all your help, love my new car !!

Recently went to Toomeys to just browse cars for a first car for myself. Not knowing much about cars, Joe Baggley the sales assistant was really helpful at explaining what kind of things would be good to consider when buying a car and gave me recommendations on which ones would be suitable for my needs.

What can I say excellent service. I took delivery of my Renault 2-days ago and I am over the moon with it. I was taken care of by Nicholas Ball, who made me feel very welcome and gave me plenty of time to look over the car and taking it for a drive. It was a pleasure to deal with Nicholas and would recommend seeing him. Thank you Toomey Renault & Thank you Nicholas. From a very very happy customer.

Toomey Renault genuinely care about their clients and have such high standards, making all the difference when we purchased our new Arkana! I have to give credit to the whole team at Southend, they're extremely thorough, professional, honest and forthright - no games. After dealing with another local company in the area and being left disappointed, we felt lucky to find Toomey's. Upon searching online we looked for a more reliable company and the team at Southend reached out immediately! We cannot thank you all enough, our experience was second to none, you are all true ambassadors to Renault!

We purchase a new car from Renault and the car is amazing, chuffed to bits. What made the experience great was a guy called Zack Herring couldn't do more to help. Zack gave me so many option on various cars and answered very question a through at him before we opted for the Arkana. What I liked about Zack was no pressure or horrible sales tactics which made be want the car even more. Well done Zack, I will see you again for the next one!

This is the second Renault that I have purchased from Toomey in Southend. The service I received from the salesman Zack Herring was first class. He explained all about the car, and found me the best deal for my Captur. On collection he explained all about the controls, and explained how the sat nav and the system worked. 22:08:2023. Just purchased my third Renault from Toomeys at Southend. Shavaniece Simpson was the sales lady, who ensured that the sale went through without any problems. She also arranged for the road tax to be done on site, and informed DVLA about the part exchange.

Firstly I'm somehow connected with my 10 year old's Google hence the name lol, but yesterday I bought a Dacia from Nicholas Ball and he was great throughout, from me taking the car for a test drive to getting to take it home the next day he was so helpful and a great salesman, I'll definitely recommend him as well as your showroom to people in the future, overall I couldn't fault him

Went to Renault to look around at some second hand cars. Ricky approached us and advised us about the cars onsite,including milage etc. Ricky took some details from us (as I was looking at other makes too) and called myself to follow up on our visit. What I liked about Ricky was that their was no hard sell and no pressure (like I have felt at other showrooms). I came back to Renault over a month later and found exactly what I was looking for and again Ricky was very helpful and knowledgeable. Ricky had arranged for things I was not happy about to be resolved prior to purchase and I was not disappointed. Thanks Ricky for your professionalism, informative and relaxed service.

Could not praise this company anymore they have gone above and beyond to help me get a new car which I see online. Being the store was a 3hour round trip plus tolls Ricky got everything sorted through email before collecting car then continued his great service when I collected the car. Very professional and polite a credit to the company

I am absolutely thrilled with my new Dacia Duster, and the incredible service I received at Toomey Renault. I was originally contacted by a different Renault showroom (about 100 miles away, where I used to live) to discuss options for trading in my 3yr old Clio, so I went to them with the hope of trading in my Clio for a Dacia Duster. I wasn't happy with the service received, or advice I was given there, and came away feeling unhappy, so my partner suggested we talk to someone (locally) at Toomey instead. We were greeted by Nicholas Ball, and he immediately put my mind at ease. He cleared up a lot of questions I had and it quickly became apparent that I had been misled and advised incorrectly by the previous sales executives I'd spoken to, which had contributed to my confusion and decision to go elsewhere. Nicholas was incredible, very approachable and friendly, he is clearly knowledgeable, and very confident about the advice he gave. The thing I liked the most is how non-sales-driven he was, there was absolutely no pressure at all. I loved his customer service, and I loved the Dacia Duster. I knew I wanted one, I just had to be sure it was right for me and that I was happy with the financial commitment and decision to change the vehicle. Nothing was too much trouble for Nicholas, I didn't feel rushed or pressured at any time. I felt I could ask as many questions as I wanted - and I did!! Everything was so enjoyable, and no where near as intimidating or worrying as I had previously felt. If anyone is looking to trade in their car, or buy a car. I highly recommend going to Toomey Renault Southend, and definitely ask for Nicholas to help you. I love everything about my Dacia Duster. Thank you for your help and expertise Nicholas.

A massive thank you to Nick Ball for finding me my perfect car! Literally came in on the Sunday, he listened and asked the questions to ascertain what I wanted, and I was able to pick it up the very next day. He’s also called as a follow-up to check that everything is still okay and whether I had any other questions. Nick, you provided a fantastic service, and I couldn’t be more pleased with the car and how easy it all was. Thank you so much!

I came into your Southend show room yesterday to place an order for my new mobility car.I was not quite sure whether I wanted another Renault Capture but there was one on display as I entered the show room ,my health is poor due to arthritis so I needed to make sure that the car I chose would suit all my needs.The man who helped me make my decision was Zack Herring,he went above and beyond letting me try sitting in the car and explaining everything about the car even stressing the size of the engine that would most suit us,he was polite, helpful and I cannot thank him enough,I even received a phone call from him this morning saying that everything had been approved.You should be very proud of your staff especially if they are all like Zack,once again many thanks for all the help provided and I look forward to picking my car up on the 20/12/20.

Highly recommend to others. Joseph Baggley was professional + his customer service was above and beyond. We had lots of requests and questions! Joseph guided our car choice, advised us on the best options for us and we are delighted with our new car. This process was easy + stress free. I will seek out Joseph’s advice for future purchases.

I’ve just recently purchased a brand new Renault Koleos, from this fantastic garage. I was greeted by a fabulous chap called Zack, who from the very moment of entering the dealership was so friendly, and welcoming to me, his customer service skills & honesty is exceptional! I previously owned a Ford Kuga, so I was now considering moving to Renault, which was a little bit scary after always owning Fords. I can honestly say, I really didn’t have anything to worry about, Zack allowed me to test drive the car, which I instantly loved! I knew through his guidance, the Koleos was the car for me. It was such an easy, smooth process too. Thank you once again Zack for all your help, you are truly a very professional & customer focus chap!

Had a little trouble with a previous finance agreement, but Joseph Baggley was able to sort it out for us very quickly, smoothly and professionally. We managed to sort out the problem and arrange another finance deal with them all within a couple of days. Thank you, Joe. As helpful as we could have possibly asked for.

Just wanted to say thank you to zach! What a really great salesman and representative of the Renault brand and team! Always the most amazing customer service, he really cares about helping people get the right car for them. As soon as I wanted a new car I called and asked for him direct ! Having him there to look after everything I need and find me the right car is amazing. He is one top salesman that always goes the extra mile and you at Toomey's are very lucky to have him Thanks again Zach.. I will be back . 10 stars ????

From the moment we stepped on the forecourt we were extremely impressed by Joseph Baggleys top class professionalism. He guided us through all ideas and was extremely helpful helping us choose the right car for our needs. From start to finish the whole processes was very smooth and he kept us informed all the way though. He was extremely polite very professional.

Had a great experience with Dan Casson at Southend Renault. I was buying my first car and Dan was absolutely brilliant from the moment I first walked into the showroom to handing the keys over and explaining everything and making sure I was confident with the car before I drove away. Thank you Dan! :)

How many people go to look for a new car without even driving their current car to the where the car showrooms are. Well on this occasion we did just that. Other than looking and subsequently changing my mind on another make of car, I went and looked at something different. We visited the Toomey Dacia dealers and can only say how pleased we did. As we were looking at a Dacia Sendero the salesman asked if we needed any help and If we did have any questions he was here to help. After a few minutes of looking we approached the said salesman Daniel Casson. After talking to him about the car I brought one. This may sound like either a very easy sale, as I new what I wanted or a very quick hard sale on his part. I can honestly say neither of these is correct. Every question posed about car was answered, including given us other valuable information on this particular model including different options (not on just on price or payment options). After agreeing to buy this car, I then had to go back twice at agreed times and days. Again every question posed was answered and again information giving that I didn't think about. We then agreed a time to collect the car. At the time agreed the car was ready. The final paperwork signed and the car ready for handover. At this point I had about twenty questions. Each of these were answered and were also fortunately on the handover document, which made life easier. I find it very difficult to give anyone ten out of ten. However on this occasion I have no difficulty giving the salesman Daniel Casson Five (5) stars. There was no pushy sales I.e. trying to sell me something that wasn't appropriate to my needs or not wanted. Daniel actually took time to listen to your needs and what you wanted. If you want to buy a new Dacia car then I would certainly recommend that you look for and speak to Daniel Casson. Fully deserves to be successful and to get a Five (5) star review. I certainly will look out for him in the future.

Dan Casson and Jack in Renault are absolutely amazing! Really looked after me and made sure everything was really simple for me and kept me well informed. Didn't play any car dealer rubbish with me, cannot recommend talking to them enough. They will honestly look after you better then anyone else we went round all the garages and could not fault the customer service they gave.

Dan Casson was very polite. Met me at the door for just a hello. He waited for me to initiate a conversation, therefore not being pushy in his sales manner like you feel at most sales shops. Dan is good a communicating making you feel like its a very personal sale. Would recommend the Southend branch and Dan himself

I Picked up my new car with Toomey Renault last weeks. I have used them multiple times in the past and have always been really impressed with their customer service. I'd like to give special mention to Dan Cassan the sales consultant, he is an extremely helpful, knowledgeable and friendly guy who is always happy to help. I highly recommend visiting Dan and Toomey when you are looking for a new car.

First time using a Main Dealer to purchase a car. I was pleasantly surprised. Friendly, knowledgeable staff with a relaxed, non-pushy approach. All available finance options were clearly explained and I felt that the option I went for completely met my needs. Overall the experience exceeded my expectations.

Came in to view cars. Ended up leaving with a new Captur. Dan was very helpful. He spent a long time chatting with us and finding out exactly what we needed and desired. He never pushed us to spend more than we were comfortable with. He never forced us to make any choices, just skillfully supported us to make correct decision for us. Thanks very much Dan for helping the whole scary experience become easy and relaxing.

Today I brought my Renault Clio from Dan Casson at Toomey Southend. This is the my third car from Toomey Southend and Dan and I am not disappointed. Received fantastic service both in terms of convenience in buying the car and in terms of the quality of the car. Could not be happier and I could not recommend both Toomey Southend and Dan more!

I recently bought my 2nd car from Joseph Baggley, he could not be more helpful in getting exactly what suited my requirements as he did the time before. Joe is always available to help with any queries and has a great relaxed attitude to his selling (unlike other car salesman i have used in the past) which is much more refreshing! Highly recommend him when looking for your next Renault.

Me and my parents came to the renault showroom in search of a new car for my mother. A sales rep by the name of Joseph Baggley helped extensively to ensure we found the best deal for the best price. He stopped at nothing to do all he could for us and we’re proud to be walking away with a brand new Renault capture! Thank you!

Recently bought my new Renault Kadjar from Toomey Southend, when I say recently, it was actually today. Our Sales Executive was Joseph Baggley, who dealt with our purchase in full. Price agreed, finance arranged, part exchange taken, new vehicle prepped and registered, all within 24 hours. The service from Joseph was excellent in all regards and totally professional, without any kind of pressure to purchase. This is how buying a new car should be. Therefore, without hesitation, should you be in the market for a new Renault, don't hesitate to contact Joseph who will certainly look after you very well - First class my friend!

Thank you Dan Casson for you patience, we bombarded you with question after question of which those you could answer you did and those you were un sure of you found out. Although very professional it was a joy to deal with a non pushy sales rep who was down to earth not sleezy and easy to liaise with. I would 100% recommend you to all my friends and have done. I am extremely pleased with my Dacia and would not hesitate to go this root again. Toomey Renault Dan Casson is a credit to your company. Kind Regards Molly

Fantastic service from Joseph Baggley from Toomey Renault Southend. This is the second time I have received his customer service . Polite and professional gentleman with high customer care standards and very prompt when replying to queries. I strongly recommend him to anyone that wants to purchase a new car at Toomey Southend.

Joseph Baggley has been a brilliant to deal with with. The transition from my previous car to new car has run so smooth and have no complaints or a bad word to say about dealing with him. His communication and cooperation has been just what I’ve needed as was unsure what car to go with next, but had giving me great options. I am happy to upgrade my Renault car with Joseph Baggley as I’ve found him wanting to give me the best deal for me which I found excellent

Had a call from Joseph Baggley to do a finance review, he had sold me my first Renault and I had been very happy with it, so thought I would see what could be offered to me. He is very friendly and has always been honest with me. Managed to upgrade my car to a newer higher spec model and save me some money! More than happy to stick with Renault after the experiences I have had with them so far.

Went to Renault to buy a new car told them my budget and they stuck to it. other company's tried to up sell me. very polite and helpful sent me videos of the car showing me how it works as well as when it was ready to collect. would recommend Joseph Baggley as very helpful and knew what he was doing and understood about the car and paper works.

Fantastic experience. Dan Casson was absolutely brilliant. I really appreciated his non pushy sales approach. Pushy salesmen really put me off but Dan was the complete opposite. Even told me to go away and have a think which was brilliant. He engaged the kids and they really enjoyed coming to meet him. Would thoroughly recommend Dan and Toomey Renault to anyone

I've recently traded in my car with Toomey Renault Southend and the service was excellent. The gentleman who I usually deal with no longer works for Renault but Dan Casson was brilliant, communicating with me the whole time. He was also amazing with my two children, making what can be a stressful experience with children in tow a fun time for them! I wouldn't hesitate to recommend him or the dealer.

We recently purchased a Renault Kadjar from the Southend dealership as we needed a larger family car after welcoming our baby boy. The staff were incredibly helpful and patient. They clearly answered all our questions and even allowed us to bring our dog into the showroom which was a great help. Jack Attwood and Joseph Baggley were especially helpful and accommodating. We would definitely look to purchase another car from the dealership and Jack/Joseph.

I purchased a 2018 Clio along with a part exchange of my old car. Was looked after by Dan Casson at Renault. From start to finish Dan was very friendly and informative. Explained into detail all the documents/ paperwork as we was going through the process of buying the car. Collection day went smoothly with no issues and Dan happily went through a checklist of the car before I was ready to go. Thanks Dan for a smooth and easy purchase of my new car! Very pleased with my Clio :)

Had the pleasure to buy a Renault Captur from Southend branch which I'd 1000% recommend the car as it's absolutely fabulous! Thanks to Dan Casson for continuing to make me laugh and smile throughout the whole process of buying the car and going the extra mile to make sure I was happy. You made the waiting and suspense of all the paperwork going through worth it - so thank you Dan hopefully I can deal with you next time ???? And thank you to Zac Herrin and Jack Attwood who always ensured I was dealt with quickly and made sure everything was okay, took the time to explain everything in layman terms so I understood and making and bringing me teas, much appreciated Keep up the good work guys!

I had the pleasure of buying my new car from Joseph Baggley today. He was extremely helpful and very patient. He explained everything and made me feel comfortable. The other staff were also very nice and the show room was very pleasant supplying a constant glow of hot drinks while I was bring indecisive. I will definitely use them again.

A well deserved 5 star from us. Dan Casson (the Salesman) was effecient, friendly and made everything easy . This is our third car from Toomey Renault so that says something. We bought an Austral and its brilliant , a crisp drive , stylish, loaded with great tech and fuel efficient .Really pleased with Toomey, Dan and the car.

Giving 10/10.....Went to Dacia Southend and was net by Daniel Casson. He wasn't what I call a typical salesman. He made me feel relaxed and was able to let me do things in my own time and definitly did not feel rushed. Ended up buying the perfect car for my needs all because of his advice and care. He was great with ither customers too as everyone walking in always met him with a huge smile and hand shake.

Was meant to see Joe but seeing he was very busy with a customer Dan Casson looked after us. I was very indecisive as to what to do but he was very patient with me. He has got a good sense of humour which was lovely. Could not say thanks enough to Dan for all his help and support and patience with myself and Brian.

We picked up our Renault Kadjar on Saturday after weeks of deliberation about which car to buy and how to buy it. Our amazing sales exec Ian Kibby was patient and supportive to us throughout the process and is an excellent ambassador to the Renault and Toomey brands. We wouldn't hesitate to recommend anyone looking to buy a new used car from Renault Toomey to contact Ian. When new car day finally arrived we felt more like friends than customer and sales exec. Thanks Ian. Claire Jarvis

We purchased a Renault Clio from Toomey Renault Southend having previously purchased a Megane a few years ago. We had another first class experience and cannot recommend them highly enough. The showroom is laid out really well and is well stocked, the staff are available and attentive without being overbearing, and there are some great deals on offer. If you pay a visit make sure you ask for Chris Price, he is a really helpful and very friendly salesman. Thanks again Chris!

We are delighted with Jackie's new Renault Captur (GT Line TCE150). The salesperson Ian Kibby was terrific throughout the transaction, making us feel every comfortable with his evident professionalism, deep product knowledge and excellent client-facing style. Ian's follow up was excellent and his communication keeping us up to date was impeccable. By far the best experience we have had with Toomey's in the 6+ years we have been doing business with them. Thank you so much.

Very good experience by my wife on buying her new Renault Captur. Daniel Casson from Toomey dealt with everything promptly and efficiently. Pick up this morning went very smoothly leaving Alison feeling confident in driving away. All very good a d a pleasant service from start to finish without being pushy. Would definitely recommend. Alison and Philip Henwood

Just taken delivery of my Renault Kadjar. Dan Casson talked me through every step of the journey — helpful, knowledgable and was very patient. He made the whole experience painless. They always say that you buy the person first and I bought the Kadjar because I liked the way I was treated and I love the car too!

Saw a Renault approved used car on the website and went into the branch to test drive the vehicle. Ian Kirby was brilliant!!! He dealt with us straight away, was open and honest about my part ex value and what Renault could do for me. He arranged a test drive in the vehicle, made us feel very welcome and his humor put me at ease and made us laugh! I walked away with a deal on my part ex and picked up my new car within two days which I was not expecting. All in all a brilliant guy, with an excellent sense of humor, its a lovely thing to do a deal with a personable advisor, rather than one that is trying to get a deal complete like other dealers! I had follow up calls to check I was pleased with the vehicle. Upmost customer care and I would ultimately recommend this branch and Ian to others!! Thank you Ian, look forward to swapping this vehicle in three years at the branch.

Have just purchased a used car from Renault Toomey. From initial enquiry to finalisation of purchase I have received excellent service. Daniel Casson who looked after my purchase was brilliant throughout. I received prompt correspondence and a personable experience in a professional but relaxed environment. Very pleased with my experience here.

I made an appointment at Renault dealership in southend not really sure if I was in a position to update my car and was met by Dan Casson, he was very friendly and welcoming, he discussed my options in a way that I understood, as I don't always understand the technical terminology!! It wasn't plain sailing for Dan I caused him a lot of stress as I stupidly forgot to update very important things on my old car, but hey im a woman haha!! Dan went above and beyond to help the best he could and everything worked out in the end with his help. I now own a new car!! Big Thanks Dan, you're a star and a very nice person.

I dealt with Joseph Baggley at Toomey Renault Southend to purchase my new Captur. He was professional throughout, explaining everything clearly and concisely and answered any questions I had. The service he provided was excellent, and he kept me fully updated throughout the process. I would thoroughly recommend speaking to him if you are interested in buying a new Renault.

We collected our pre-registered Captur on 16 March after securing the sale in January. We dealt solely with Daniel Casson who was professional in his attitude and allowed us to make our decision with patience and courtesy. Daniel kept in touch via email during the process and informed us of all other products available. A very good experience and we are happy with the car!!

Had a wonderful experience from the start with Daniel casson, very helpful and helped me get everything I was after for the car I wanted. Kept me up to date with what was going on and how long my car may be. Arrived at the date Daniel said to me. Daniel helped me on how to change my private number plate on to my new car. When my new car arrived Daniel went through everything on the car with me which really helped me as I didn’t no what some of the stuff was. Would definitely recommend.

Visited Toomey Dacia to look at options for a new car. Was assisted all through the process by Daniel Casson who was a lovely genuine guy. He helped us from part ex to driving away in a new car in 4 days. Would love to seal with him again. All of the other staff couldn't do enough to help from a cup of tea to explaining things again if needed. Nothing is too much trouble for these guys. Would recommend to anyone. Ask for Dan

Went to Toomey Renault Southend looking for a new car that would accommodate two wheel chairs as I have been struggling in my existing car, had a chat with Chris who walked me through the pros & cons of several cars and the one that he recommended was the one that I went for. whish that I had meat Chris long ago as life is so much easier go out and about with mum dad and the two wheel chairs. the whole experience was laid back an pleasant and at no point was their any pressure to complete the sale. upon collecting our new car Chris explained everything that I needed to know about the controls and hidden features so I felt confident when I drove off. 10 out of 10 for customer service 10 out of 10 for showroom Would Highley recommend Toomey Renault at southend

We initially went to another dealership but not happy about their service. However working with Matt Randall has been a complete joy. He is very friendly and patient. Throughout the process, he was very helpful. I would happily return to this one for any future purchasing because of the great service we have received from Matt. Thank you.

My first brand new car experience was extremely smooth with sales consultant, Joseph Baggley, he was able to answer any silly question that i had regarding the car and kept me updated throughout the process. I would defiantly recommend anyone I know to buy from Southend Toomey and specifically Joseph Baggley.

First time buying a car from a dealership and couldn’t be more impressed with the service and professionalism. My sales advise Joesph Baggley helped me every step of the way and kept me updated with all the goings on with my car. It was a quick turnaround as was in desperate need for the car and as promised my Joesph he got me in my new car fast and professional. Thank you Joesph for all your work.

i came into toomey renault car showroom at cherry orchard way rochford essex. to look for a car. i needed an automatic. i saw joseph baggley and daniel casson they both were extremely helpful very polite and did not push me at all, i took out a renault clio 2nd hand but unfortunately it turned out to be too big both Joseph and Daniel understood. i have since bought a car at peugot 108 as it was a bit smaller. i will certainly be back for a clio in the future when I want something bigger. and hopefully joseph and daniel will still be there to help me. I certainly would recommend both joseph and daniel if you want to buy a car from this dealership.

I purchased a Renault through Toomey Renault Southend; the entire process was very smooth, and I found the customer service to be excellent (which is notable, given the purchase spanned across Christmas and the New Year). I was led through the process by Joe, who was incredibly professional and reasonable in his approach. Joe was everything that a stereotypical car salesman is not: fair, honest, informative, well-spoken, and well-presented. I highly recommend Toomey Southend, therefore, to those in the area looking to purchase a car - ensure you ask for Joe.

I Purchased a new car from Toomey Renault at the end of September and I must say the customer service that I received was excellent.This was my first experience of buying a new car so i was a bit apprehensive. The Time spent with me going through all the options was greatly appreciated, i was really happy with the service I received from Neil and jack. I was especially impressed with the walk through that was given to me on the day I picked the car up. The demo lasted well over 1 hour so I was really happy with that service. I will be recommending Toomey Renault to family and friends.

Excellent Service!!!! Joe Salter was very helpful full of information and we was not pushed in any way to purchase a car. With his knowledge and all the details we were given about the car we were hoping to buy how could we resist it ended up with us buying our Captur. So with that service we will recommend Toomey Southend to anyone that asked us where to purchase a car

Recently had a family members car in at Renault Southend for an MOT. Spoke to Jon Earle who was great at booking me in. Was very helpful as he has been before gave me a time and date that worked for us well within short notice. On the day Charlie Sheen (yes his actual name) dealt with us. He updated us to let us know on the progress of the car and was a pleasure to deal with when collecting. All the staff were friendly. Briefly got to meet the new manager and he seemed nice as well.

Ive purchased two vehicles from the showroom to date. Test drives are beyond compare: I was even allowed to drive home and check my recently bought Twingo fitted into my garage (avec salesperson). Servicing/repair quality is awesome. A first class place to get dream cars using part ex and, to my mind, very reasonable prices. In 2022 , I'm using a different Toomey marque who are just as clever and I really value this firms consistency - 5/5 all day long!

Having wasted many valuable hours in different renault services both on the phone and in branch on number of occasions , it was most welcome to discover that revers was true at Toomey Southend. The combination of simplicity of process and hospitality of staff was excellent . I would highly recommend the Southend Toomey for both sales and aftercare of your car.

Chris, once again, found the perfect car for me. He knows exactly what I like in a car and will send me videos of cars that I may be interested in. He is very quick in getting information to you and finding you the right car. I immediately fell in love with the car he found for me. The sale transaction went through very quickly and smoothly and every aspect was handled by Chris. I had nothing to worry about and I drove away a happy lady. Thank you so much for making it an enjoyable and smooth experience!

I went into the Dacia show room to enquire about the Sandero Stepway Laureate and spoke to a gentleman called Joe Baggley. Joe was helpful, friendly, professional and knowledgeable about the vehicle I was enquiring about. I took a test drive and loved the car so decided to go ahead and order one. Joe kept me update on delivery dates and progress and when I picked up the vehicle he went over everything with me and explained all the controls and answered all my questions. The whole process was quick and easy and I would definitely recommend Toomeys. Thanks Joe, you made the whole thing an enjoyable experience x

Great customer service my Salesman Joe Baggley was professional and very helpful kept me informed all throughout the purchase of my Clio. Also the Used Car Sales Manager Carl Baily was very helpful in making it a smooth purchase right from helping me choose the right vehicle to signing the finance . Very happy with Toomeys .????

I have to say my experience with Renault Toomey has been completely different to those listed below. I bought a Zoe when it first came out and it had problems with it. Toomey gave me a replacement zoe and exhausted a process with the French head office. They couldnt get the problem sorted and so ordered me a new Zoe of which i have had no issues whatsoever and it has been great. When booking in for any services etc i have not had any issues. The sales team have just asked us to go in see what Renault can do now for us. It will be interesting to see the experience