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19 hours ago
Terrible at responding to calls and emails. Check you have all your paperwork before you leave as it's unlikely you'll ever get it. I still haven't after 2 and half months of chasing. No apology either. Happy with the car, (although it doesn't have full service history now due to the lack of paperwork) but staff seriously need to improve on customer service.
Marcelle Watkins
Toomey Peugeot Basildon
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20 hours ago
Dom was fantastic just brought my 2nd car from.
Shermila Lindsey
Toomey Peugeot Southend
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21 hours ago
Excellent, efficient service throughout! Thank you Billy Scott
Gemma Hall
Toomey Peugeot Southend
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2 days ago
We were really well taken care of by Shannon and while they didn’t have the car we wanted just yet, we do want to buy with her because she really took her time to listen to our needs. We weren’t sure of the model we wanted but through her advice and offering us a test drive we were able to make our minds up. Really friendly folks, can’t recommend visiting enough.
Ceren Has
Toomey Peugeot Basildon
Response from Toomey Motor Group Limited 23 hours ago Good Morning Ceren, thank you very much for your 5 star review at Toomey Peugeot, we are very interested to hear that Shannon was very friendly, patient and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
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2 days ago
I have recently bought a car from here. Of course I can’t comment too much on the car as have not had it to longHowever the sales process was handled very smoothly by Dominic throughout the process. Everything was explained clearly and Dominic was very responsive to any follow up queries that I had throughout the week leading up to me buying the car
Amaar Idris
Toomey Peugeot Southend
Response from Toomey Motor Group Limited 23 hours ago Good morning Amaar, thank you very much for your 5 star review at Toomey Peugeot, we are very pleased to hear that Dominic was very informative, attentive and helpful with your customer service experience, and we hope you love your new Peugeot car! Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
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2 days ago
Excellent service and top sales executive, Lee was fantastic answering my questions professionally and honestly certainly gave me confidence in purchasing my used Peugeot 3008 suv,well pleased and highly recommended, many thanks Steve W..
Steve Withington
Toomey Peugeot Southend
Response from Toomey Motor Group Limited 23 hours ago Good Morning Steve, thank you very much for your 5 star review at Toomey Peugeot, we are delighted to hear that Lee was very professional and helpful with your Peugeot 3008 purchase. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
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2 days ago
Excellent service, Lee was fantastic throughout since the moment I walked through the door, listened to exactly I wanted and got me the car I wanted.
Lucy Fordham
Toomey Peugeot Southend
Response from Toomey Motor Group Limited 23 hours ago Good Morning Lucy, thank you very much for your 5 star review at Toomey Peugeot, we are very pleased to hear that Lee was very attentive and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
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3 days ago
steve thomas gave us a good service such a nice guy
we had a no hassle experience today well done steve for selling our peugot 3008
derrick
Toomey Peugeot Basildon
Response from Toomey Motor Group Limited 23 hours ago Good Morning Derrick, thank you very much for your 5 star review at Toomey Peugeot, we are very pleased to hear that Steve gave you a great customer service experience with selling your Peugeot 3008! Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
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3 days ago
Billy was most helpful and polite. Very good at his job
Julie Dawson
Toomey Peugeot Southend
Response from Toomey Motor Group Limited 23 hours ago Good Morning Julie, thank you very much for your 5 star review at Toomey Peugeot, we are very pleased to hear that Billy was very polite and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
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3 days ago
Great service from Toomey Peugeot. Sales executive Lee Rendell was extremely professional and sorted out a new car for me with the m8nimin
Simon Norris
Toomey Peugeot Southend
Response from Toomey Motor Group Limited 23 hours ago Good Morning Simon, thank you very much for your 5 star review at Toomey Peugeot, we are delighted to hear that Lee was very professional and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
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5 days ago
Steve was beyond helpful for our first order with motability and made the experience extremely easy and straight forward. Excellent customer service and was very helpful with helping with doors and wheelchair access. Thank you Steve!
Kirstie Fehily
Toomey Peugeot Basildon
Response from Toomey Motor Group Limited 4 days ago Good Morning Kirstie, thank you very much for your 5 star review at Toomey Peugeot, we are delighted to hear that Steve was very efficient and helpful with your first Motability order! Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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5 days ago
Bradley is absolutely amazing really helped me with my upgrade, always gives me the best service is very efficient and polite. And i get great value for money.
lisa Podd
Toomey Peugeot Southend
Response from Toomey Motor Group Limited 4 days ago Good Morning Lisa, thank you very much for your 5 star review at Toomey Peugeot, we are delighted to hear that Bradley was very efficient, polite and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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6 days ago
This is the second time we have purchased a car and on both occasions David Clamp has been very helpful in outlining options and ensuring we have made the best decision. Couldn't recommend a nicer chap to have dealt with and he is a credit to the dealership.
Nardip Singh
Toomey Peugeot Basildon
Response from Toomey Motor Group Limited 5 days ago Good Morning Nardip, thank you very much for your 5 star review at Toomey Peugeot, we are very pleased to hear that David was very helpful and provided you with an excellent customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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6 days ago
Billy was fantastic helping my mum with her new car, explained everything and couldn't help anymore than he did.
Amazing service
Sarah Gray
Toomey Peugeot Southend
Response from Toomey Motor Group Limited 5 days ago Good Morning Sarah, thank you very much for your 5 star review at Toomey Peugeot, we are very pleased to hear that Billy was very informative, communicative and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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6 days ago
4th car that I've purchased from Toomey Peugeot. Our sales guy Lee Rendell kept us up to date with everything and was very professional throughout. Delighted with our 3008. A lot of car for your money at a very reasonable price. Stress free and straight forward experience.
Kieron Murray
Toomey Peugeot Southend
Response from Toomey Motor Group Limited 5 days ago Good Morning Kieron, thank you very much for your 5 star review at Toomey Peugeot, we are delighted to hear that Lee was very professional, communicative and provided you with a stress free customer service experience. We hope you love your new Peugeot 3008! Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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1 week ago
Excellent service from Toomeys Peugeot and in particular, Steve Thomas, who has been so helpful throughout the whole process of getting a new car. He is very knowledgable and nothing ever seemed too much trouble. Wouldn’t hesitate using Toomeys again.
Sam
Toomey Peugeot Basildon
Response from Toomey Motor Group Limited 1 week ago Good Morning Sam, thank you very much for your 5 star review at Toomey Peugeot, we are delighted to hear that Steve was very knowledgeable and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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1 week ago
Bought a car from Lee today and his customer service was outstanding! Such a great experience and he went above and beyond to help us with sorting a our new car! Thank you :)
Jacqueline Hawkins
Toomey Peugeot Southend
Response from Toomey Motor Group Limited 1 week ago Good Morning Jacqueline, thank you very much for your 5 star review at Toomey Peugeot, we are very delighted to hear that Lee went above and beyond for you customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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1 week ago
Wanted to say a huge thankyou to Aaron Alison for making my new mobility car ordering and collection such a fantastic, hassle free experience. Aaron was informative, helpful and went above and beyond on collection day to make sure I understood the car's functionality. He was so knowledgeable and I wouldn't hesitate to recommend Toomeys Peugeot and in particular Aaron Alison. Thankyou once again
Fluffpuff
Toomey Peugeot Basildon
Response from Toomey Motor Group Limited 1 week ago Good Morning, thank you very much for your 5 star review at Toomey Peugeot, we are very pleased to hear that Aaron was very informative, knowledgeable and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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1 week ago
Billy is a great guy quick efficient and understands everything and is very upfront
Phillip Binnie
Toomey Peugeot Southend
Response from Toomey Motor Group Limited 1 week ago Good Morning Phillip, thank you very much for your 5 star review at Toomey Peugeot, we are very pleased to hear that Billy was very efficient, understanding and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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1 week ago
Bradley Clutterbuck was the most professional, knowledgeable, understanding, caring, kind, and considerate gentleman.
Nothing was too much trouble. He exceeded our expectations and fully assured us either every single one of our difficult and annoying questions.
You will not find a more amazing sales executive and I thoroughly recommend him.
If you are looking for a Peugeot, please consider seeking him out first. He’ll do you a solid.
Adam Capps
Toomey Peugeot Southend
Response from Toomey Motor Group Limited 1 week ago Good Morning Adam, thank you very much for your 5 star review at Toomey Peugeot, Bradley will be delighted to hear how you enjoyed his service and we’re pleased to hear how well his characteristics shine through to enhance your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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1 week ago
Great service & very friendly. David got everything sorted for me with minimal hassle. Also spoke with Aaron who was very helpful and pointed us to what we were looking for.
Joe Arundel
Toomey Peugeot Basildon
Response from Toomey Motor Group Limited 1 week ago Good Morning Joe, thank you very much for your 5 star review at Toomey Peugeot, we are delighted to hear that David and Aaron were both very friendly and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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1 week ago
Absolutely brilliant customer service!
We’ve been working with Lee to buy our new car and he helped us throughout the process. He’s been very professional and very helpful.
Absolutely lovely atmosphere and friendly approach. For us buying the car and being helped and advised by Lee was such a pleasure, stress free and straightforward process.
Stela hristova
Toomey Peugeot Southend
Response from Toomey Motor Group Limited 1 week ago Good Morning Stela, thank you very much for your 5 star review at Toomey Peugeot, we are very pleased to hear that Lee was very professional, friendly and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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2 weeks ago
I liked it enough to buy a car from them
Steve Mac
Toomey Peugeot Basildon
Response from Toomey Motor Group Limited 1 week ago Good Morning Steve, thank you very much for taking the time to leave your review. We are pleased to hear that you enjoyed our customer service. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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2 weeks ago
Billy has been extremely helpful in aiding us with the purchase of our new car. Thank you so much
Melanie Morris
Toomey Peugeot Southend
Response from Toomey Motor Group Limited 1 week ago Good Morning Melanie, thank you very much for your 5 star review at Toomey Peugeot, we are delighted to hear that Billy was very helpful with your new Peugeot car purchase! Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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2 weeks ago
Came in looking for a new family car, Bradley was helpful from start to finish. Made sure that we were happy and went through everything with us. Thank you
Steven burrage
Toomey Peugeot Southend
Response from Toomey Motor Group Limited 1 week ago Good Morning Steven, thank you very much for your 5 star review at Toomey Peugeot, we are very pleased to hear that Bradley was very helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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2 weeks ago
Service received from Lee, who took over mid cycle, in the purchase of a new 5008 was excellent. Doubt we would have completed purchase without his knowledge and advice. Our original contact didn’t explain too well changes to standard features on the our old GT to new models would have been helpfull. Also an issue on ordered car specs and actual specs after delivered to Peugeot which required some attention. So service from Lee in Toomey great but general Peugeot order fulfilment poor.
mike east
Toomey Peugeot Southend
Response from Toomey Motor Group Limited 1 week ago Good Morning Mike, thank you very much for your 5 star review at Toomey Peugeot, we are delighted to hear that Lee was very knowledgeable, advisable and helpful with your new Peugeot 5008 purchase! Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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2 weeks ago
I’ve been buying my car through Bradley Clutterbuck at Toomey Peugeot Southend for a number of years now and have built up a trusting relationship so that I feel confident when choosing my car. Always a pleasant experience
Sarah Carless
Toomey Peugeot Southend
Response from Toomey Motor Group Limited 1 week ago Good Morning Sarah, thank you very much for your 5 star review at Toomey Peugeot, we are very pleased to hear that Bradley has built up a pleasant working relationship with you and we hope that you love your new Peugeot! Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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2 weeks ago
BRAD GREAT SERVICE
Sandra Callender
Toomey Peugeot Southend
Response from Toomey Motor Group Limited 2 weeks ago Good Morning Sandra, thank you very much for your 5 star review at Toomey Peugeot, we are delighted to hear that Brad was very helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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2 weeks ago
Billy was very helpful throughout the buying process.
Martin Westbrook
Toomey Peugeot Southend
Response from Toomey Motor Group Limited 2 weeks ago Good Morning Martin, thank you very much for your 5 star review at Toomey Peugeot, we are delighted to hear that Billy was very helpful with your new Peugeot purchase! Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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2 weeks ago
Billy Scott was very helpful and we can't recommend him enough.
Michael Wilson
Toomey Peugeot Southend
Response from Toomey Motor Group Limited 2 weeks ago Good Morning Michael, thank you very much for your 5 star review at Toomey Peugeot, we are very pleased to hear that Billy was very helpful and provided you with an excellent customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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