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4.8
#
1779 Reviews
4.8 Average of 1779 Reviews
  • Courtney Ferris
    17 hours ago

    Steve was amazing Kept me informed of everything and a pleasure to do business with him

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 2 hours ago

    Good morning Courtney, we're thrilled to hear that Steve was amazing and kept you well informed. If you require any further assistance, please do not hesitate to ask.

  • Mark Pulham
    23 hours ago

    I recently leased a Renault Arkana from Toomey Renault Basildon, by the way its a fantastic car, I found the process of leasing this vehicle very easy the staff were very helpful and gave me all of the information i needed and the best way for me to lease the vehicle for my needs, i can not recommend them highly enough, i believe they went above and beyond to make this possible, if you are thinking of buying or leasing then i guarantee Renault Toomey Basildon is where you need to be, thank you so much Michael Daws and Dave for all your Help. Best, Mark Pulham.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 2 hours ago

    Good morning Mark, thank you for sharing your positive experience with us! We're delighted to hear that you found the leasing process easy and that our staff provided you with all the information you needed. It's fantastic to know that Michael Daws and Dave went above and beyond to assist you in leasing your Renault Arkana. If you ever need anything else, don't hesitate to reach out.

  • Scouse Liverpool
    2 days ago Toomey Renault Basildon
    Response from Toomey Motor Group Limited 1 day ago

    Thanks for the 5-star review!

  • Zara Hiley
    2 days ago

    Steve was very helpful in the pick up of my new car, really knows his stuff!

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 1 day ago

    Good morning Zara, we're thrilled to hear that Steve was very helpful in the pick up of your new car. If you have any further questions please feel free to reach out.

  • steve Ruggles
    2 days ago

    I went to Toomey renault Southend to test drive the Austral Iconic hybrid . The car is great so i placed an order with Morgan. The whole experience was fantastic, He made it so easy with no sales pressure. In just over 5 weeks my new car arrived . the hand over process was very smooth and professional . I was so impressed with all the service i also purchased a second hand car for my wife. Thanks very much for all your help Morgan.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 1 day ago

    Good morning Steve, thank you for choosing Toomey Renault Southend for your car purchase. We're thrilled to hear that Morgan provided you with a fantastic experience, making the process easy and pressure-free. It's wonderful to know that you were impressed with our service and decided to purchase a second-hand car for your wife as well. We appreciate your kind words and look forward to serving you again in the future. If you have any further questions, please don't hesitate to ask.

  • Philip Smith
    2 days ago

    Service was very good

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 1 day ago

    Hi Philip, we're glad that you received a very good service from us here at Toomey Renault Basildon. If you need any further assistance, please don't hesitate to get in touch.

  • Steve Gillham
    6 days ago

    Extremely helpful and pleasant to deal with. Only visited Toomey to test drive a slightly different model and was so impressed with their service that I ended up completing the purchase with them. Would definitely recommend.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 5 days ago

    Good morning Steve, we're thrilled to hear that our staff here at Toomey Renault Basildon were extremely helpful and pleasant. Thank you for your review and recommendation, we're glad we could assist you. If you have any questions in the future, don't hesitate to reach out.

  • Rob Meacham
    1 week ago

    Always a pleasure going into this dealership. Friendly helpful staff. Couldn't fault them.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 5 days ago

    Good morning Rob, thank you for taking the time to leave an excellent review. We're delighted to hear that our staff were friendly and helpful, if you need any further assistance please don't hesitate to ask.

  • MAC
    1 week ago

    Exemplary service from start to finish. From our initial enquiry at Toomeys, David Reed could not have been more helpful. He quickly arranged for us to take a test drive in the car we were interested in and ensured we had all the necessary information to make an informed decision. After a brief soire to a rival manufacturer, the quality of the Renault and the professionalism of David easily swayed us to order the new car. The car itself was obtained quicked than originally estimated and my wife is delighted with it. I am more than happy to heartily recommend David and Renault to my friends and family.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good morning, thank you for your fantastic feedback! We're delighted to hear that David Reed provided exemplary service, from the initial enquiry to the test drive and the smooth process of ordering your new car. We appreciate your recommendation, and if you ever need any further assistance, don't hesitate to reach out.

  • George
    1 week ago

    The mobility salesman for Renault Dave was very professional, he was extremely helpful and went out of his way to make me feel relaxed about my order, would recommend 100%.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good morning George, we're delighted to hear that David was very professional and extremely helpful - making you feel relax about your order. Thank you for your review and recommendation, if you have any further questions please don't hesitate to ask.

  • Stuart Collett
    1 week ago

    Experience was ok. Engine is still rattling.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 1 week ago

    Good morning Stuart, thank you for taking the time to leave a review. Our Customer Relations Team would like to help resolve this. If you could please email them at customerrelations@toomeymotorgroup.co.uk, we can investigate further.

  • Rita Cross
    1 week ago

    Great salesman good and friendly service

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good morning Rita, we're glad that you had a good and friendly service from our great sales staff! If you need any assistance in the future, please don't hesitate to reach out.

  • Jason Myers
    1 week ago

    Very friendly and helpful salesman Dan casson helped us work out if it was the right car for our family needs and the sales process was very smooth.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 1 week ago

    Good morning Jason, thank you for your kind words! We're pleased to hear that Dan Casson provided friendly and helpful assistance, helping you determine the right car for your family needs. If you have any further questions or need assistance, feel free to reach out. Kind regards, Toomey Motor Group.

  • Stuart Peek
    1 week ago

    Massive thank you to Steve Moros and the team at Toomey Renault Laindon. Absolutely fantastic service from start to finish with the purchase of my new Clio Alpine etech. Perfect communication throughout and could not be more pleased with my new Clio. Thanks again Steve and team, will definitely recommend you to family and friends

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good morning Stuart and thank you for leaving an excellent five-star review. We are delighted to hear that Steve Moros and the team at Toomey Renault were able to provide a fantastic service throughout during the purchase of your new Clio Alpine e-Tech. It's additionally great to know that their communication throughout your experience ensured you had a positive journey. If you need any further assistance or have any questions please reach out to the team again. Kind regards, Toomey Motor Group.

  • Pasc Carmen
    1 week ago

    Thank you Dan Casson

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 1 week ago

    Thank you for leaving a 5-star review, if you need any help in the future please don't hesitate to ask. Kind regards, Toomey Motor Group.

  • Julie Scully
    1 week ago

    Friendly staff, advised of cost of service in advance, work completed no time.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 1 week ago

    Good morning Julie, we're thrilled to hear that our staff were friendly and completed your service quickly. If you need any assistance in the future, please feel free to reach out. Kind regards, Toomey Motor Group.

  • Gary Hope
    2 weeks ago Toomey Renault Basildon
    Response from Toomey Motor Group Limited 2 weeks ago

    Hi Gary, thank you for taking the time to leave a review!

  • Sarah Hall
    2 weeks ago

    Fantastic service from Dan Casson throughout the buying process. Really responsive, helpful and knowledgeable. Thank you!

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 2 weeks ago

    Good morning Sarah, thank you for taking the time to leave an excellent review! We're delighted to hear that Dan Casson was responsive, helpful and knowledgeable throughout your car-buying process. If you need any assistance in the future, please don't hesitate to reach out. Kind regards, Toomey Motor Group.

  • Colin Webber
    2 weeks ago

    Great dealership with excellent variety of vehicles

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 2 weeks ago

    Good morning Colin, thank you for the 5-star review and kind words about our Renault Basildon Dealership. Kind regards, Toomey Motor Group.

  • Susan Mattin
    2 weeks ago

    A big thankyou to Mike Daws who made buying our new car a pleasure ,would recomend Toomeys for their friendly professional service and would certainly be useing them again

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 2 weeks ago

    Good morning Susan, thank you for your kind words and recommendation! We're thrilled to hear that Michael Daws made your car-buying experience a pleasure with his friendly and professional service. We look forward to the opportunity to assist you again in the future. Kind regards, Toomey Motor Group

  • Daisy Humm
    2 weeks ago

    Michael was very helpful from the start to the end, he answered all the questions we had and was very friendly throughout! Thank you very much!

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 2 weeks ago

    Good morning Daisy, thank you for taking the time to share your positive experience! We're delighted to hear that Michael provided helpful assistance, answered all your questions, and maintained a friendly approach from start to end. If you ever have more questions or need further assistance, feel free to reach out. Kind regards, Toomey Motor Group.

  • Justin Burvill
    2 weeks ago

    Recently purchased a used car, as normal Zach was amazing getting us the best deal. Would highly recommend going here if you are looking for a used car or new car. Thank you Renault for looking after me.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 2 weeks ago

    Good morning Justin, thank you for your recent purchase! We're delighted to hear that Zach provided you with an amazing experience and helped secure the best deal on your new car. Your recommendation means a lot to us, and we appreciate your kind words. If you ever have more feedback or need assistance in the future, please don't hesitate to reach out. Kind regards, Toomey Motor Group.

  • Derik Lamont
    2 weeks ago

    Picked up my new Renault Austral on 1 March as arranged. Zack Herring was my salesman and guided me through the process. I have bought a number of vehicles through Toomeys over the years however this was my first through the Renault team and I have to say Zack was superb from start to finish. Very knowledgeable and helpful throughout and I would highly recommend him and the team. Absolutely delighted with my new car.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 2 weeks ago

    Good morning Derik, we're thrilled to hear about your positive experience with Zack Herring and the Renault team. It's fantastic that Zack's knowledge and assistance made the process seamless for you. Thank you for your recommendation, and we're delighted to have you as a satisfied customer. If you have more feedback or need assistance in the future, please feel free to reach out. Enjoy your new car! Kind regards, Toomey Motor Group.

  • Ellie Clarke
    2 weeks ago

    Today I picked up my long awaited new Clio. Dan Casson was my sales executive and he couldn’t have been more helpful. From answering any questions I had no matter how stupid to showing me how the car works and taking me out for a drive to explain certain features before i took it away for myself. I will definitely be coming back to Toomey Southend for any other vehicles I purchase in the future. Once again thank you!

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 2 weeks ago

    Good morning Ellie, we're thrilled to hear about your positive experience with Dan Casson. It's fantastic that he was helpful, patient, and went the extra mile to ensure you were comfortable with your new car. We truly appreciate your kind words and look forward to assisting you with any future vehicle purchases. Kind regards, Toomey Motor Group.

  • Louise Clare
    2 weeks ago

    David Reed assisted me through the process of purchasing my new Arkana, he was fabulous from start to finish, and went the extra mile to insure that I was able to collect my vehicle swiftly, so I could get back on the road. I spoke to a few other Renault colleagues whilst in the show room, who were also just lovely, welcoming, and really down to earth, making the whole experience feel so relaxed and un rushed. I had my 14 year old son with me, who is a car fanatic, David & fellow team engaged with him, educating him on the cars in the show room.. it definitely made his daywas wonderful seeing them take the time to talk and pay interest in my son, thank you Renault (Basildon Toomey’s)

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 2 weeks ago

    Good morning Louise, thank you for sharing your delightful experience with us! We're thrilled to hear that David Reed provided fabulous assistance throughout the process of purchasing your new Arkana. It's fantastic that the team made the whole experience relaxed and engaging, especially for your car fanatic son. We appreciate your kind words and are glad we could contribute to a positive car-buying experience. If you ever have more questions or need assistance, feel free to reach out. Kind regards, Toomey Motor Group.

  • Sam Vickery
    2 weeks ago

    Great service from start to finish with Michael Daws. A pleasure to deal with and helped me with every question I had

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 2 weeks ago

    Good morning Sam, we're thrilled to hear that Michael Daws provided you with a great service from start to finish. We're glad to know that he was a pleasure to deal with, and helped answer all your questions. If you need any help in the future, please don't hesitate to ask. Kind regards, Toomey Motor Group.

  • Club Bailey
    2 weeks ago

    We had fantastic customer service from Toomey Renault Basildon and this was down to Steve Moros who made the whole process of us buying our new car a pleasure.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 2 weeks ago

    Good morning, thank you for taking the time to share your experience with us! We're delighted to hear that Steve Moros provided fantastic customer service, making the process of buying your new car a pleasure. It's wonderful to know that our team could contribute to a positive and enjoyable car-buying experience. If you ever have more questions or need assistance, feel free to reach out. Kind regards, Toomey Motor Group.

  • Jackie Smith
    2 weeks ago

    Excellent customer service. Michael Dawes was friendly and professional and attentive

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 2 weeks ago

    Good morning Jackie, we're delighted to hear that Michael Dawes provided you with a friendly, professional and attentive service. If you need any assistance in the future, please don't hesitate to ask. Kind regards, Toomey Motor Group.

  • Danielle Marriott
    2 weeks ago

    Had a great experience getting my new car, very happy with the sevice provided we wasnt rush which thats the key. Wanted to make sure it was the one. Michael Dawns was amazing friendly guy very welcoming and helpful in every way,. Michael arrange for a text drive with out Michael which made it feel more nicer experience. Michael went above and beyond with our car. He is the man for you. Thanks aging Michael Dwans we love our new car x

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 2 weeks ago

    Good morning Danielle, thank you for sharing your great experience! We're delighted to hear that you're happy with the service provided and that Michael Daws made the car-buying experience enjoyable. It's fantastic that he went above and beyond, ensuring you had the time you needed to choose the perfect car. We appreciate your kind words, and if you ever have more feedback or need assistance, feel free to reach out. Kind regards, Toomey Motor Group.

  • Keith Newbon
    2 weeks ago

    Excellent service from Dan Casson. This is the second car we have bought from Toomeys having purchased my wife's Dacia from him last year

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 2 weeks ago

    Good morning Keith, thank you for your 5-star review! If you need any further assistance, please don't hesitate to ask. Kind regards, Toomey Motor Group.

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