Contact Toomey Dacia Southend

After driving a Dacia Logan Stepway as a taxi for a year and a half was interested in buying a Dacia Duster after I retired from taxiing. Dan showed me to a smart looking Duster 2 years old went on the test drive enjoyed his company on that and decided to go ahead with purchase. Dan professionally went through all the preparation of sale and warranty and made the whole process comfortable. I found him very approachable and witty at times and wouldnt hesitate to use Toomey again. Thanks very much Dan

So far I have only had dealings with one Toomey employee - Zack Herring. This is the third vehicle purchased from this dealership and the second via Zack. Throughout he has been extremely helpful and pleasant and did infact get my Jogger delivered three months earlier than expected. Unfortunately the car mats have been held up in France but Zack came up trumps with a pair of Sandero items to save my carpets getting damaged whilst waiting. Thanks Zack, top man.

Went to the Toomey site on Wednesday to check out the used cars, having written mine off the day before. Went into the Renault Dacia showroom where I was greeted by Dan Casson, and told him what I was looking for and he showed me a Dacio Sandero. I chatted with him and he was extremely helpful and never pushy, letting meale my own decisions, I went for a walk round the other dealer. I then returned to Dan and started the process on the Sandero, after sorting out my finances to enable purchase. On the Thursday I returned, and Dan with his welcoming way and helpful professionalism completed the whole process enabling me to drive away me "New to me" new car and continue my life without further use of public transport restricted by timetables etc. Quiet simply Dan made what started as a stressful day a very easy and comfortable process, ending in success for me. Thanks Dan, brilliant ????????.

I wanted to take a moment to express my utmost satisfaction and gratitude for the exceptional experience I had with your company. From start to finish, everything was executed flawlessly, and I couldn't be more pleased. First and foremost, I was thoroughly impressed with the level of professionalism demonstrated by your team. From the initial contact to the final interaction, your representatives were knowledgeable, courteous, and attentive. They patiently answered all my questions, addressed any concerns I had, and provided me with all the necessary information to make informed decisions. Furthermore, I appreciate the efficiency and effectiveness displayed throughout the entire process. Whether it was the prompt response to my inquiries or the timely completion of the project, your team exemplified a remarkable commitment to customer satisfaction. The attention to detail and meticulous approach were truly commendable. The quality of the service I received exceeded all my expectations. The work performed was of the highest standard, and the end result was simply outstanding. Your team demonstrated exceptional expertise and skill, ensuring that every aspect was executed with precision. I was genuinely impressed by the level of craftsmanship and attention to detail evident in the final product. Moreover, the overall experience was made even more enjoyable by the friendly and welcoming atmosphere created by your team. Despite the professionalism, there was a genuine warmth and friendliness that made me feel like a valued customer. This personal touch truly set your company apart from others, and it made all the difference in ensuring my complete satisfaction. In conclusion, I cannot express enough how delighted I am with my experience with your company. From the exceptional professionalism and efficiency to the outstanding quality of service, every aspect was executed with excellence. I am confident in recommending your services to others, and I look forward to engaging with your company again in the future. Thank you once again for providing me with such a positive experience. Keep up the good work

Having bought numerous cars from Toomeys over the years, I have always received excellent customer service. Recently purchasing my fourth DACIA (previously a Sandaro and two Duster's) I am delighted with my latest Duster Prestige. The service I received from salesman Morgan was second to none, the car was ready on time for collection and was a hassle free transaction. This salesman pulled out all the stops to give me total customer satisfaction. I would highly recommend Toomeys Southend and their professional staff.

I visited Toomey Southend to find out more about the Dacia Sandero. I was helped by Shav who was extremely helpful and friendly. I was shown the car and all my questions were answered so I ordered one. I collected it today having been kept informed by Shav from order to collection and she couldn't have been more helpful. Very pleased with the whole experience.

Myself and my already had a Renault from Toomey Southend. We went to look for a replacement used Kadjar. After speaking to Jay we decided to consider and test drive a Dacia Duster. We was impressed with the difference a couple years made. We told Jay that we needed the repayments to be the same. He sorted this out with the deposit that I offered. So we happily walked away with a new Dacia to be collected the following week. After a week we went back with the Dacia because of a small rattle in the boot door. This was sorted in minutes. The only thing that can be improved is the gear lever knob. By design, it has a rough bit all the way around near the top. It is quite uncomfortable and has made my wifes and my hand sore. I am currently looking for a suitable replacement.

The service was booked and carried out at my convenience. I was well received by the Service agent, and all aspects of the service at this stage of my cars life was explained and priced for me, so no surprises. When I collected my car, the work had been done ad it had been exceptionally well cleaned on the outside. I am very pleased with the service I have received from the Dacia Service Team.

I recently purchased a new Sandero from Toomey Southend (Dacia) and had the pleasure of working with Dan. I must say, Dan's professionalism and knowledge made my car buying experience a breeze. He took the time to explain all the PCP aspects in a way that I could easily understand. Dan's attention to detail and customer service skills were amazing, and I couldn't have asked for a better salesperson. If you're in the market for a new car, I highly recommend working with Dan at Toomey Southend!

My Wife and I had been looking to replace our family car. Having read reviews I attended our local Dacia showroom. Toomey. They had a good display of all vehicles. I returned a couple of days later with all the children. We were able to sit in and try out the display vehicles. The children and I were made to feel welcome and allowed time to try them out. Ricky O’Brien was fantastic and answered all our questions. I had a test drive booked a couple of days later. This was a great chance to try out the Jogger. This did not disappoint. We met with Ricky O’Brien again and he was great. There was no hard sell and no presure. My wife and I went away and made the decision to purchase a Jogger. The whole process was smooth and timely. I was kept updated at key times. On the day of collection this was a thing as it was a big purchase and first time buying a new car. All of us went to collect our new jogger. It was ready in a prestige condition. Ricky spent time going through everything. This was a 5 star service. I am confident that Toomey will look after us and meet all our motoring needs. I will be a returning customer in the future. Thanks. Mark.

I have just purchased a new car from this dealership and can not recommend them enough. It went very smoothly from start to finish. Dan Casson who we dealt with throughout the whole process was great and really explained all the options and listened to what we needed and kept us updated. When driving away we was reassured by both Dan and the manager that they were just a call or visit away if we had any concerns, questions later on or if there was anything else that we needed not to hesitate to contact them. Thank you!

My experience was great, from first walking into the dealership 6 months ago to have a look at the stepway and ordering the same day. Nicholas Ball was amazing, kept in contact with me the whole process. Even though my car was through motability I didn’t feel like I was treated any differently to a paying customer. When my car was ready the handover was great, I was given my keys to look at the car while paperwork was being finalised so I wasn’t sitting there waiting then Nicholas showed me all details of the car. There was no rush of me driving the car away, I was told to get everything how I wanted it, to pair my phone etc before driving. Then receiving a phone call a few days later just to see how I’m doing and have I got any questions

From our first visit six months ago until our last visit on April 15th to pick up our new Dacia, we have had excellent Customer Service from Dan Casson, he has been very informative and patient in explaining everything to us, also he has always been contactable and always returning any calls,we would have no hesitation in recommending him to anyone wishing to visit the Dacia showroom, thanks again Dan,from Gloria and Peter Dawson

Had great, down to earth information and all our questions answered. Dan Casson is super helpful! Would recommend him to anyone looking at buying or leasing from Dacia. No question was too silly or unable to be answered. Time spent on our part was not a problem. Relaxed atmosphere and not rushed to make decisions. Would recommend.

Just had a great experience purchasing my new Dacia via Dan Casson. This is my third and favourite Sandero Stepway that I have purchased from Toomey. Dan made the process a joy from start to end. I had plenty of questions and was grateful for his patience and sense of humour throughout! Was the best sales & collection experience at Toomey so far.

We had been recommended Toomey by a friend and had researched online first to find out what car(s) were in our budget. When we arrived we were greeted by Dan Casson who was so helpful in helping us buy our car. He listened to what we were looking for and kept within our budget, was super friendly, happy to answer questions and explain things and has been easy to get in touch with throughout the whole experience. Definitely recommend.

My four Dacia Sandero Stepways have all been supplied and looked after by Toomey Dacia Southend. I think this shows the trust I have in them to look after me as well. I have just collected my new Stepway and would like to thank Ricky O'Brien in particular for his efforts in the purchase of this great vehicle.

Flawless service from Zack at Renault as always. From start to finish the process was swift and detailed. Zack always provides excellent service and does the very best to ensure I get the best deal he can provide. I’ve bought several cars from Zack and even though I’ve moved over 100 miles away, I wouldn’t buy a car from anyone else. Thank you!

I went to look at a Dacia Jogger some month’s ago, the atmosphere was relaxed and Dan Casson was excellent. I contacted him a few weeks later and the car was ordered. On collection he was knowledgable and extremely professional. I had a poor experience with Toomey some years ago, but Dan has restored my faith in Toomey’s.

I have just ordered a new Sandero which I hope to pick up on March 1st. Ricky was our salesman and I found him to be very knowledgeable and helpful and I will definitely go to him again. Also I found the facilities and the Southend showroom and display of vehicles to be very good. Even the service desk manager was very helpful when we had a query. Excellent all round.

Just completed my purchase of a used car car from Toomeys and can honestly say I will not hesitate in using them again. I initially saw the car I wanted on line so sent an email enquiring about it and within 10 minutes received a phone call asking if I wanted a personal video of the car, Ricky O'brien then contacted me to see if I was still interested in the car and also to see if I had a part exchange, he then offered me a very good price for my old car which I was more than happy with, I had quite a distance to travel so wanted everything ready when I got there and Ricky arranged all this for me, once there Ricky insisted that I checked the car over as he wanted to make sure I was completely happy with the car. The whole process probably only took about an hour to complete and then I was on my way back home. I would definitely recommend Toomeys and if you need any help just ask for Ricky O'brien, very knowledgeable and will try his best to sort you out with a quality car.

I've just bought a new Jogger from Dacia and have had a pleasant experience from the first time I walked through their door. Shavaniece Simpson was lovely, helpful and patient with me - an older disabled lady who doesn't really too much about cars except how to drive them! Shav was very caring for my welfare and did everything she could to make things easy for me. From the time I ordered my car, she regularly phoned me with updates on when it would be available, apologising for any holdups that were beyond her control. When it came to collecting the car, she did not complaints about having to change some of the paperwork, and spent time making sure I was comfortable and talking me through the different points of the car. I would 100% recommend them, and will certainly return if I decide to change my car in the future

It was a great experience in buying a used car from this dealership! We were served and looked after by Dan Casson who instead of giving me the full sales pitch listened to what I wanted and what budget etc I had a pointed me in the direction of the right cars and the right type of finance to use! The whole thing was quick efficient and very friendly! He even made a good cup of tea! Would highly recommend this place and Dan especially!

We went to Toomey Dacia Southend after seeing a few cars on their website and wanted to have a look in person. We were greeted by the lovely Zach, who was so unbelievably helpful every step of the way. Zach was never pushy or trying to sell us something out of our budget, he listened to everything we were looking for in a car and made sure to take these points on board when helping us choose the right car. Zach is very knowledgeable and clearly a car enthusiast, which was much appreciated by ourselves. Even when I was a bit tight for time wanting to collect my car, Zach moved mountains to make sure I was able to take my car home the day I needed to, and again, he was nothing but polite and friendly. As for the car, I absolutely love it and I am so happy with the decision I made in choosing it! It ticks all of my boxes and even better when I didn’t have to break my budget! We were given 1 years warranty and 1 years RAC which was a great surprise and has given us great confidence in shopping with Toomey Dacia. Cannot recommend these guys enough! If you go down there, be sure to ask for Zach if you want a warm welcome and great service! Thank you again Zach!!

Visited the showroom last week and was assisted by Dan who made the process of choosing and purchasing a new Dacia Duster very painless. I did not feel pressurised or intimidated and although I wasn’t very clear exactly what I wanted I was guided to the perfect car for me and I’m so happy with it, really couldn’t have found anything better and very realistically priced too! Would highly recommend.

If you need to purchase a car with a great, helpful sales staff and vehicles look no further than Chris Price at Toomey's Southend. They made buying our Dacia Jogger effortless and they kept us completely informed along the way, right up to when we collected. If we could give 10 stars we would, we will be going back to buy our cars from Chris and Toomey's and highly recommend this car dealer A*

I cannot recommend Toomey Southend enough. I recently purchased a car. Dan Casson met me at the door and i was made welcomed he was very friendly and and helpful No pushy at all . patiently answered all my questions. I had about the car. I felt i was talking with a friend not a salesman. So well-done DAN for being helpful. professional and honest

Dan at Toomey's gave us all the time and information we needed to help us make up our mind about choosing a new car which was a Renault Clio Hybrid. Having driven a Manual car for some 40 years the new Automatic was a challenge for me, but Dan helped in supporting my first attempts at driving an automatic and when the new car arrived. Would certainly use Toomey's again.

I’ve bought two cars with this company and they have been very attentive and professional. Dan Casson was the representative who managed my recent business at Toomey/ Dacia and he dealt with everything very quickly and efficiently, he was professional and charming and I would highly recommend him to anyone looking to purchase a new car

We recently bought a new family car from Toomey. We initially went for a browse but ended up going to speak to someone. I’m glad we chose to talk to Dan Casson as he was so helpful. He explained everything to us and answered the million questions we had in a friendly and informative way. He put us at ease straight away. It was easy to communicate after our initial conversation and replies to emails were swift. We are very happy with our Kadjar and would definitely recommend Dan.

Just bought a Dacia duster from Zack Herring at Toomey dacia southend. Zacks been fantastic all the way through the process keeping me updated all the way along. I've now brought 3 cars from there and always only using Zack as he always makes me feel welcomed and no matter how many questions I may ask him he always finds the answers. Fantastic salesman would not deal with anyone else. Keep up the great work ????10/10

I bought a brand new factory ordered Dacia Sandero Stepway Bi-Fuel from Zack Herring at Toomey's Dacia at Southend he kept me informed and was polite and helpful throughout the entire process, if you fancy a new Dacia give Zack a call. I am very pleased with my new car, and happy with all apects of the service I received.

We would not hesitate to recommend Toomey Dacia to family and friends after our very positive experience when we purchased a Dacia Duster recently. Dan Casson approached us whilst we were looking at used Dacia cars for sale and immediately made us feel at ease. Dan was very knowledgeable and answered all of our questions about the different models. We returned the next day and Dan arranged a test drive in the Dacia Duster we were interested in. He explained all the features of the Duster and how to use them and when we returned to the showroom we decided to go ahead with the purchase. Thank you Dan for all your assistance and making our experience absolutely effortless and trouble free.

I recently exchanged my vehicle, and I can’t express enough how brilliant Zac Herring was through the procedure of this exchange, honest, informative, and fully explained every detail, always available to answer questions making the process easy and smooth. I am very happy, very satisfied and would recommend anyone needing a new car to pop along and have a word. First class service.

I recently purchased a second hand Kadjar, the car was great only 18k miles on the clock and only £16,5k was a steal on a 69 plate. Chris Price supported in getting the new car for me after seeing this online and previously requesting a different Kadjar Chris was able to get the contracts turned round and get me in the car within 48 hours great service and couldnt recommend Chris at Renault Toomey enough.

Dan Casson was simply superb! Outstanding service & communication from Dan. Spoke to him Monday morning looking for the impossibly slim chance they had a new Duster in stock, they didn’t, but Dan said he’ll be in touch. 4:30pm Dan called saying there was a cancelled order. By 5pm I had the proposal through and the car secured. Finance all sorted in a day and I collected the car on Sunday - less than a week from the first call! Nothing was too much effort for Dan, his customer service was top class. I’ve dealt with many so called ‘prestige’ brands over the years but without doubt Dan & Dacia Southend provided the best service from any car dealership I have dealt with. Totally recommend Dan Casson to deal with. Well done & keep up the good work!

Well how easy was that, deposit on a car Sunday evening and a viewing arranged for the next day. Met by Chris Price who took us through the details and asked if we wanted to take the car for a test drive unaccompanied which I thought was a nice touch. On the return Chris had a look at my vehicle being used as P/EX, no sharp intake of breath like some places just looked it over and agreed the price we had been quoted on line which was the same from several independent valuers, no fuss whatsoever. The deal was concluded and collection was arranged for the next day . All the DVLA transfers were done by Chris at the showroom and insurance cover for the day (free) was arranged by him as well. Would I recommend? yes I would, the service was excellent and not patronising one bit, Chris was the perfect gentleman and even brought the car around to a service bay to go over the features as it was tipping down. I have no affiliation to Renault Toomey or Chris Price and this is a totally unbiased view of the service we received from Toomey Renault and Mr Price

Our experience was very positive, from initial visit and help choosing our vehicle, to collection and handover. Dan our contact there was friendly, informative and stayed in constant contact with updates. He couldn’t have done any more to ease the process of purchase and has even kept in touch since collecting our car, to see if there were any problems or issues we needed help with. Would certainly recommend a visit

Just bought a Dacia Duster through Toomey Southend. Always a big thing buying a car, big commitment and you worry about doing the wrong thing but from very early on felt totally at ease through the process. Dealt with Ricky O'Brien, who was terrific. Went out of his way as to what would work for me, a conversation (a number of them actually) rather than a sales pitch, which ended up in me buying a different car than the one I had originally inquired about. Also, big shout out for the delivery - firstly that Ricky was able to sort it in a couple of days in the middle of a national train strike and all the chaos that entails, rather than the following week - and secondly to Brandon (hope that's correct) who delivered it. Done a great job and even better a fellow Hammer, so all good. Tks, S

Fabulous service from start to finish. Dan Casson was there from the moment we wandered into the showroom. We didn't feel under any pressure about speed of decision making, finance etc - he just explained options and offered support in a friendly, open way. We would highly recommend Toomey and the Dacia Sandero purchased through Dan. Thank you!

I got in contact with renault Toomey after being in desperate need of a new vehicle and after visiting the dealership and having very good advice and recommendations from Ricky O'brien I went away with a beautiful new car and I simply couldn't be happier. Thankyou again Ricky for your expertise it was very much appreciated. Perry

Had not bought a car for many years and never online so was very apprehensive. Ricky O'Brien was very helpful and patient as I was constantly asking him questions and looking for assurances about the process. Car arrived and was just as expected from video on the internet . Am happy with my purchase and very happy with the service I received from Ricky and Toomey - not forgetting Jim the guy who drove all the way to me to deliver it and then to drive my old car back - thank you all

From the point of first contact Ricky O'Brien was incredibly professional and helpful. Nothing was too much trouble, no question was left unanswered (however silly it seemed). This is my 2nd Dacia Duster and I couldn't ask for a better car or the customer service I received from Dacia and, in particular Ricky O'Brien, throughout the purchasing process. Thank you Dacia and thank you Ricky!

Ricky my sales rep was very helpful, relaxed and understanding.I told him what I needed and he understood my budget and needs and didn’t try to upsell me anything that I didn’t seen or could afford To waisted my time. Now my dad is thinking of going back to get the new duster Car arrived after 2 months of waiting

I cannot recommend Toomey Southend enough. I recently purchased a new car from there, part exchanging my previous vehicle. Nicholas Ball was a star from start to finish. Professional, honest, extremely helpful and friendly. The process could not have been easier for me which I didn't expect! He listened to what I needed and did everything to achieve it for me. I look forward to purchasing my next car with Nicholas and wouldn't go anywhere else. Thanks so much for making this process seamless.

This will be my second time purchasing a car from Toomey. But what made this time even better than the last is the level of customer service I received. Nicholas Ball was friendly, enthusiastic and dedicated to making sure the whole process was effortless. I ended up with a car I never thought I would be driving. I would highly recommend them to anyone I meet. Thank you Toomey for your continued service.

Was just browsing on easter Sunday getting more ideas when Nick appeared, was shocked to see anyone due to the date, even joked tesco was even closed. we had a chat and he ended up helping me find a great family car within my budget. He was professional thoughout and was easy to chat with. Would def recommend a darcia to friends and family.

I experienced a professional and hassle free experience from salesman Dan Casson, he was professional in his advice on the Dacia range of cars and he let me go away and think without the hard salesman’s tactics that you can experience, he kept me informed throughout the whole process and very helpful in the handover of my new car. I would definitely recommend him and Toomeys at Southend to anyone wishing to purchase a new car.

My Duster had it's first service on the 18th of August at Toomey's Southend. It was easy to arrange and all went smoothly. The staff were attentive and knowledgeable. The little things such as being kept informed of the progress and washing my vehicle after the service made me know I could confidently recommend them to family and friends.

Finally took delivery of our Dacia Stepway after 6 months . But definitely worth the wait very pleased with the car. Throughout the process Zac Herring has been brilliant keeping me upto date with a situation which was out the dealers control, helpful and friendly I would not hesitate to recommend dealing with Zak. Thank you.

Collected my new Dacia yesterday, as my clio was coming up to its return date. Nicholas Ball was amazing from start to finish, we arrived looking for a replacement and bigger car. Even though we were told there may be a 6 month wait on a new model, Nicholas managed to sort us a dacia that was within our budget, had all our qualities and was brand new sitting there!!! Nicholas kept in contact via email the whole time, even calling me previously to inform me of a car they had come in back in Dec 2021 that i may be interested in. Nicholas was straight talking, no pushy sales and most of all he was able to make light of my 1 year old daughter pulling the showroom apart piece by piece!! All in all amazing service, hence why i have now renewed for another 3 years! Thanks guys, brilliant service

Just collected a new Sandero today. Joseph Baggley managed our purchase and has made it all very easy and kept us updated since our first meeting in July. He is extremely professional and provided a friendly service. My only criticism is the continuing requirement for your staff to wear face coverings. It must make it more difficult for them to show their true personalities. You are a car dealership not a hospital. Many Thanks! Jayne Chapman

This was my fist brand new car so a bit daunting but the salesman Zach Herring was very helpful and kept me up to date with the delivery. And showed me around the car when I collected it and explained different things and how stuff works. He has also been in touch since to make sure everything is ok which is not what you get if you buy second hand. I haven’t had much dealings with main dealers but toomey have been very good.

Have just purchased my car here and Nicholas Ball was amazing! Went in originally looking at a brand new vehicle but there was a long lead time and Nicholas helped me out and found me an amazing deal and helped me along the way. Did not feel pressured or like I was viven a sales pitch, jystvery genuine and felt like he wantes to helo me and he did. He evem managed to get me my vehicle a day early as I wouldnt bw available when originally thw vehocle was planned to be ready. Nicholas is an incredible asset at this place and an absolute pleasure to buy from.

I upgraded my first Sandero Stepway purchased through Toomey Southend in 2018 to the latest model in September. Joe Baggley from Toomey's sales team kept me updated throughout and made sure the transfer from my previous vehicle to the new one was seamless and stress free. Excellent all-round Service!

I recently visited Dacia, Southend. Zack Herring was the person that dealt with me. Zack was absolutely fantastic with his knowledge and help. I would certainly recommend purchasing a Dacia Stepway. I would not hesitate in going back to this showroom in the future. I would like to say an extremely big thank you to Zack for all his help with my new purchase. One extremely helpful, very knowledgeable person and a credit to Dacia. Thanks again Zack.

My first experience going into dealerships, I visited numerous dealers on the Toomey Retail Park and Joe Baggley at Renault/Dacia was the most personable and professional of them all. Naturally he got my business and the customer care throughout the sales process was faultless, great communication throughout. Thank you for making the daunting task of buying a new car a little less scary for a woman who knows nothing about cars.

We just recently purchased our brand new car from Toomey's Renaut, we had a great experience, our salesman was Daniel Casson and he was really helpful, friendly and honest. When we picked up the car we were met by Joseph Baggley he to was extremely helpful with the last bits of paperwork to sign and handover of the car. Thank you to both of them for making our our new car experience an easy and exciting one.

Have just bought my Dacia Sandero today and am so pleased with the service I got. Dan Cassan gave me lots of information, but no hard sell which would have put me off buying. I've now ended up with exactly the car I need, at a price I can afford. Thank you Toomey's and thank you Dan, I will definitely be recommending you!