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5 days ago
Overpriced service, but what do you expect from a main dealer, someone has to pay for the polished floors I guess. Wanted to charge over a £100 to investigate a fault on a car under warranty...
Paul Heath
DS Salon Southend - Toomey
Response from Toomey Motor Group Limited 5 days ago Good Afternoon Paul- we are sorry that you have not had a 5 star experience with Toomey Group. If we can assist you with anything or investigate any complaints our customer relations team can be reached on 01702563030. Kind Regards - Toomey Group
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1 month ago
Wanted to buy a car but they couldn't be bothered to come out to see as so we went elsewhere
Graham Martin
DS Salon Southend - Toomey
Response from Toomey Motor Group Limited 1 month ago Good Morning Graham, we here at Toomey Motor Group take customer feedback seriously, and would like to look into the concern that you have briefly outlined. If I can ask you to contact us on enquiries@toomey.uk.com, supplying your registration number, and a detailed outline of the concern, we will be more than happy to investigate this on your behalf. We look forward to discussing this further with you, with a resolution in mind. Kind Regards Toomey Motor Group.
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2 months ago
Took a vehicle in for 4 recalls. Good service, polite staff and done in one day.
ashhut1970
DS Salon Southend - Toomey
Response from Toomey Motor Group Limited 2 months ago Good morning, thank you so much for leaving a fantastic review! Should you need any further assistance, please do not hesitate to contact us again. Kind Regards, Toomey Motor Group
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3 months ago
Excellent service by Scott.
He is a legend, and accurate and concise will his explanations. Very helpful indeed.
Thank you
Scott.
Kelvin Morgan
DS Salon Southend - Toomey
Response from Toomey Motor Group Limited 3 months ago Good Morning Kelvin, thank you for taking the time to review us. We are delighted to hear you had an excellent experience at DS Salon Southend. We will ensure your review is passed on to both DS and Toomey DS Management Team. If you need any further assistance, please do not hesitate to contact us again. Kind Regards, Toomey Motor Group
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6 months ago
Richard Treveil
DS Salon Southend - Toomey
Response from Toomey Motor Group Limited 6 months ago Good Morning Richard- we are sorry that you have not had a 5 star experience with Toomey Group. If we can assist you with anything or investigate any complaints our customer relations team can be reached on 01702563030. Kind Regards - Toomey Group
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7 months ago
Laurie Young
DS Salon Southend - Toomey
Response from Toomey Motor Group Limited 7 months ago Thank you for the excellent rating Laurie! Should you need any further assistance, please do not hesitate to contact us again. Kind Regards, Toomey Motor Group
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1 year ago
AVOID 100% go anywhere else
My car went in for a faulty part and the enterprise car that they arranged didnt get paid for so i had to pay the bill of £120 , iv been chasing them for the repayment for months now saying " we will pay it" yet nothingAbsolutely ridiculous.
Kalim Blandford
DS Salon Southend - Toomey
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1 year ago
Nice to look over new cars, but do you really want to spend every few years when you haven't worn out your old car?
John Steer
DS Salon Southend - Toomey
Response from Toomey Motor Group Limited 1 year ago Thank you for letting us know John!
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1 year ago
Very helpful
ian harvey
DS Salon Southend - Toomey
Response from Toomey Motor Group Limited 1 year ago Thank you for letting us know Ian! If you need any further assistance, please let us know!
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1 year ago
Paul Tandy
DS Salon Southend - Toomey
Response from Toomey Motor Group Limited 1 year ago Thank you for the great rating Paul!
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1 year ago
Family friendly team who helped us so much achieving our dream car. Alex has been really great spending considerable time to assist us. We now have a fantastic DS7 Ultra prestige at a very generous price. They all loved my 2 year old son and my whole family when coming to test drive the car. Thank you so much. David G.
Edwina Richardson
DS Salon Southend - Toomey
Response from Toomey Motor Group Limited 1 year ago Good Morning Edwina, thank you for taking the time to review us. We are pleased to hear you and your Family had an excellent experience at DS Salon Southend. If you need any further assistance with your new DS 7 Ultra Prestige, please do not hesitate to contact us again! Kind Regards, Toomey Motor Group
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1 year ago
Great service and lovey guys to deal with. Felt really welcome and looked after from start to finish. Special mention to Bill Underwood for bringing us up to speed with all the cars features, whistles and bells and for great communication throughout. We love the car and would definitely recommend.
Dave Cutmore
DS Salon Southend - Toomey
Response from Toomey Motor Group Limited 1 year ago Good Afternoon Dave, thank you for taking the time to review us. We are pleased to hear you had an excellent experience at our New DS Salon in Southend and you are enjoying your new car! We are delighted to hear that Bill Underwood has demonstrated the key values we strive for at Toomey Motor Group. If you need any further assistance, please do not hesitate to contact us again. Kind Regards, Toomey Motor Group
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1 year ago
The team at DS are always helpful, from the first visit too my last nothing seems to be a problem. Picked my Ds7 up this afternoon Bill Underwood looked after us and was very helpful. I would also like to say thanks to Chris who also looked after us when Bill wasn't there.
Antony Wiseman
DS Salon Southend - Toomey
Response from Toomey Motor Group Limited 1 year ago Good Morning Antony, thank you for taking the time to review us. Great choice of car - the DS 7 CROSSBACK is quite a sophisticated and elegant SUV integrated with cutting-edge technology! Your new car will definitely be turning heads on the road! We are pleased to hear you had an enjoyable experience at our New DS Salon in Southend and look forward to seeing you in the near future! Kind Regards, Toomey Motor Group
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2 years ago
Very nice experience with Alex,
Michael Moore
DS Salon Southend - Toomey
Response from Toomey Motor Group Limited 2 years ago Dear Michael, thank you for taking the time to review us! Should you need any further assistance, please do not hesitate to contact us again. Kind Regards, Toomey Motor Group
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2 years ago
very good service and very nice people nothing is to much trouble for them.
Paul Nelson
DS Salon Southend - Toomey
Response from Toomey Motor Group Limited 2 years ago Dear Paul, thank you for taking the time to review us! Kind Regards, Toomey Motor Group
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2 years ago
Very friendly staff
They make you feel special
femi salako
DS Salon Southend - Toomey
Response from Toomey Motor Group Limited 2 years ago Dear Femi, thank you for taking the time to review us! Kind Regards, Toomey Motor Group
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2 years ago
Such incredible service as always with Keith Roberts at Citroen. Always does everything he can to help, wouldn’t buy a car from anyone else!
Chloe Axford
DS Salon Southend - Toomey
Response from Toomey Motor Group Limited 2 years ago Dear Chloe, thank you for taking the time to review us! We are pleased to hear you had an enjoyable experience at our Dealership. We will ensure your comments regarding Keith are passed on the DS Salon Southend Management Team. Kind Regards, Toomey Motor Group
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2 years ago
Very professional and very impressed with the service Keith provided. Thank for your patience and making me feel comfortable.
Jacqueline King
DS Salon Southend - Toomey
Response from Toomey Motor Group Limited 2 years ago Dear Jacqueline, thank you for taking the time to review us! We are pleased to hear you had an easy and enjoyable experience at our Dealership. Kind Regards, Toomey Motor Group
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2 years ago
Just picked up my new DS 7. Was looked after by Keith brilliantly. Car is fantastic and I cannot recommend the team highly enough.
Alex Forster
DS Salon Southend - Toomey
Response from Toomey Motor Group Limited 2 years ago Good Afternoon Alex, thank you for taking your time to review us. We are pleased to hear you had an easy and enjoyable experience at our New DS Salon in Southend. Should you need any further assistance, please do not hesitate to contact us again. Kind Regards, Toomey Motor Group.
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2 years ago
Excellent service thank you very much Keith Roberts
Adele Ruskin
DS Salon Southend - Toomey
Response from Toomey Motor Group Limited 2 years ago Dear Adele, thank you for taking the time to review us! Kind Regards, Toomey Motor Group
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2 years ago
Good customer service
Matthew Pryor
DS Salon Southend - Toomey
Response from Toomey Motor Group Limited 2 years ago Thank you for taking the time to review us Matthew!
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2 years ago
Brilliant staff who will do anything to make customers happy.
Joao Mazive
DS Salon Southend - Toomey
Response from Toomey Motor Group Limited 2 years ago Thank you for taking the time to review us Joao - we appreciate your feedback
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2 years ago
DS Toomey Southend
ProsModern showroom, with refreshment facilitiesNo over-the-top pushy sales peopleFriendly and approachable staff when you need the assistanceFast Service, wasn't waiting around for hours to purchase my vehicleWilling to go above and beyond. Was even dropped off home in my new car as I was unable to drive on day of purchaseCons
- None to think of tbh. Overall great experience.
So really is 5/5 stars for above reasons.
James Waple
DS Salon Southend - Toomey
Response from Toomey Motor Group Limited 2 years ago Dear James, Thank you for taking your time to write a very detailed review about us. We are extremely pleased to hear we have provided you with the exceptional level of service we strive for at our Dealership. Should you need any further assistance, please do not hesitate to contact us. Kind Regards, Toomey Motor Group DS
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2 years ago
Staff polite and efficient. Work on vehicle completed to a high standard and expeditiously.
Janet Rolt
DS Salon Southend - Toomey
Response from Toomey Motor Group Limited 2 years ago Good Morning Janet - thank you for letting us know about your excellent experience. Kind Regards - Toomey Motor Group
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3 years ago
Oduma Augustine Chukwudi
DS Salon Southend - Toomey
Response from Toomey Motor Group Limited 3 years ago Dear Austin, Thank you for taking your time to review us here at Toomey Motor Group DS. We are pleased to hear you are satisfied with the level of service received. Should you need any further assistance, please do not hesitate to contact us. Kind Regards, Toomey Motor Group DS
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