Zach was very helpful.phoned as promised
Toomey Hyundai Southend
Contact Us
- Sales: 01702 885099
- Service: 01702 884017
- Parts: 01702 811155
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- Monday: 09:00 - 18:00
- Tuesday: 09:00 - 18:00
- Wednesday: 09:00 - 18:00
- Thursday: 09:00 - 18:00
- Friday: 09:00 - 18:00
- Saturday: 08:30 - 17:30
- Sunday: 10:00 - 16:00
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- Monday: 08:00 - 18:00
- Tuesday: 08:00 - 18:00
- Wednesday: 08:00 - 18:00
- Thursday: 08:00 - 18:00
- Friday: 08:00 - 18:00
- Saturday: 08:00 - 13:00
- Sunday: Closed
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- Monday: 08:00 - 18:00
- Tuesday: 08:00 - 18:00
- Wednesday: 08:00 - 18:00
- Thursday: 08:00 - 18:00
- Friday: 08:00 - 18:00
- Saturday: 08:00 - 13:00
- Sunday: Closed
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Got a car at the weekend on Motability and I can’t stress how brilliant they are at Hyundai. We initially spoke to Mark and then followed up with Craig and he was beyond fantastic. From making us feel very welcome and being really nice to our 5 year old making sure everyone was happy, dealing with all the paperwork, going through every option with us, not making us feel pressured or forced in any way at all, allowing us to take time and ask as many questions as we needed. What a brilliant car showroom with brilliant staff. Cannot recommend anymore! Thank you for making my car journey a really lovely one.
Sophie Rudd 22nd Nov 2023
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Hi Earlier this week I contacted you with interest in buying an I10 for my wife, I was sent an excellent video by Craig Brooks that really perked the interest my wife had as it really showed details of the car that cannot be seen in photos or descriptions. We arrived today to view the car and take a test drive, we were warmly greeted by your staff and made to feel very relaxed. Following the test drive and confirmation from my wife she was very happy with the car, we sat with Craig who offered us some really useful information on the car then proceeded with answering the questions we had very clearly. We were both very impressed with Craig and the patience he afforded us, the whole process was seemless and we left as very happy customers Many thanks Rob Wirdnam
Rob Wirdnam 18th Nov 2023
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I recently purchased a used Hyundai Kona from Toomey Southend, I had put a deposit down on a different model but had a change of mind, I was looked after by Phil Webster and he handled the sale excellently. He was very knowledgeable on the test drives explaining the different features of the car. Always patient and helpful and never pushy. All in all a very pleasant transaction. Also a big thanks to Mark who helped sort out the best finance package to suit my needs. Definitely a 5 star dealership and thoroughly recommended.
Bernie Lampert 17th Nov 2023
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Booked a test drive appointment for a new car. On arriving I was looked after by Kiera Heath. She couldn't be more helpful. Friendly and although new she really knew about the cars and was always ready to answer questions. Although we bought from a different manufacturer I will definitely recommend her for any Hyundai buyers.
Gary Nobes 6th Nov 2023
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Service team were excellent, especially Alex. Extremely courteous, TV in the very comfortable waiting area lets you know what stage your vehicle is at. The team took time to listen to my concerns regarding defects and assured me I will be receiving a call within the next fortnight regarding warranty returns. Much, much better than the experiences at other Hyundai service centres. Criticism, none really other than no biscuits with the coffee, limited reading material while waiting, and the fact that Alex is a spurs supporter ????????. Overall a very pleasant experience
Malcolm Rabin 3rd Nov 2023
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I'm useing my wife's phone as mine playing up I bought my wife a kona from southend showroom.toomey motor group.alan Webster dealt with us and I gotta say he's so amazing.he talked us through every step of the way.hes down to earth which we totally loved and had a laugh n joke.we have never been to a showroom and felt so comfortable. Fanatic customers service and a pleasure to have met a down to earth bloke.thsnks so much.
Debbie Norman 12th Oct 2023
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I took my ionic hybrid in for a service and was greeted warmly by Jamie who put me at ease immediately and showed me what was to be done in the process, he made coffee for me put me in a comfortable quiet place where i could wait and read and assured me that it would be done as quick as possible as i’m disabled. Jamie came to check i was ok regularly and when the work was done he explained clearly all aspects of the service, i was so pleased with my personal treatment and it was so welcome in an age where no one seems to have time for anyone so thank you Jamie and all at Hyundai.
Rondan Valhala 9th Oct 2023
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Fantastic experience from start to finish. Phil welcomed me into the showroom and took the time to talk through what I was looking for. We looked at a couple of options and I decided on the best option to suit my needs, there was no hard sell and I’m over the moon with my new car. The whole team made me feel welcome during my two visits to the showroom and I’ve have no hesitation in recommending them to others.
Tricia Valentine 4th Oct 2023
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While initial experience with this dealership was good, things are not as good as they seemed. In February we exchanged our petrol Kona for a used electric Kona. We had a private plate on our car and Toomeys agreed to arrange for it to be transfered to the new Kona, but unfortunately the salesperson dealing with us was too eager to register the sale and made a mistake that prevented the transfer to be carried out on-line. Since then we have continually contacted the manager who delayed selling on our old car, who has been trying to contact DVLA. However that car has now been sold and we are still without the private plate and it is now the end of September. Contact with the manager is very sporadic. We are pleased with the car, but this issue is getting beyond a joke. Update. Finally got my private plate restored. Problem was mainly with DVLA. Mark actually replaced the plates himself while we had a coffee in his office. I realise that he was almost as frustrated as we were with the time it took to resolve this issue. It has been a learning curve all round and we are pleased with the end result. I have upped the star rating to reflect this. So a warning to anyone who wished to change a private plate onto their next vehicle. Make sure the retention document is completed on-line BEFORE the sale is registered.
Kevin Clark 29th Sep 2023
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Been messed about by Hyundai changing their dealerships in Chelmsford and Basildon at short notice. Finally managed to get my annual service but mapping updates couldn't be done. Took my Kona to Toomey's at Southend today and the mapping has been sorted out perfectly with all my settings still there. Very good friendly service. Many thanks to Zack.
Ron Ron 28th Sep 2023
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Dealt with Jamie at the Southend branch, who looked after the service of my i30 fastback. He made the whole process so easy, from booking to dropping off and picking up. Was kept fully updated of how the service going with a video! Very impressed Toomey's. And thanks Jamie for excellent customer service.
Gary Martin 21st Sep 2023
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We were very welcomed at the Toomey showroom in Southend by all the staff who were always helpful and at hand to answer any questions we had. Our sales advisor was Daisy pallett who explained everything about buying a new car in detail as well as taking us for a test drive and part exchanging our existing car. We finally decided to purchase a new Hyundai Tucson Hybrid 230 in Teal Blue a really great car absolutely love it. Thanks again to Daisy.
Ken Boldero 11th Sep 2023
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Any purchase these days is defined and differentiated by the quality of customer service received. In this regard buying my Ioniq6 from Toomey Southend has been second to none thanks to the professionalism, attentiveness and responsiveness of Craig who was looking after me. A thoroughly enjoyable experience, not without the odd bump in the road, but it is how these bumps are handled that makes the difference - perfect. Many thanks.
Martin Joy 9th Sep 2023
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Very excited to get my new Kona from here. The staff were lovely and went out of their way to help. Great to see young people progressing their career and supporting each other as well. Phil was learning his craft and is clear that he is going to be great in the role. Daisy was not only super professional with us, she was supportive and encouraging of Phil and herself showed great potential as a great Manager. All the while laughing at my awful jokes ????
Kay Westrap 5th Sep 2023
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My husband and I visited the Toomey Southend today and it was a pleasant visit. Hats off to Mark Stooshnoff of Hyundai for being an absolute sunshine to our very cloudy day. He established a good relationship with us, was very helpful, and made us look forward to coming for a car. My five star is for him.
Toyosi Agbede 26th Aug 2023
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I took my car in for a service today, ant Hyundai Southend and from the moment I walked in the door, Hayley was professional, kind and extremely helpful. I honestly would go back just for a chat! That’s how welcome I was made to feel. Thank you for today, and as the place is new, good luck to you all!
I Lamah (Ilamah.86) 16th Aug 2023
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Had a great experience with Toomey Hyundai. We just purchased our i30 after initially contacting them through Carwow just a few days prior. The whole team is friendly but special praise must go out to Mark S who I felt handled everything fantastically and kept me up to date at all stages of the purchase. I really enjoyed this purchase and noticed a lot of extra care and efforts that I haven't seen from other dealerships. Other than that, the showroom is also well stocked and well lit and creates a great atmosphere to explore all the different options available. Highly recommend using these guys for your next purchase
James Green 9th Aug 2023
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Canadian Mark was so friendly and knowledgeable. He made me feel at ease, when I told him I felt nervous about driving an automatic for the first time. His instructions while I was doing the test drive was clear. From start to finish his customer service was first class. Would highly recommend seeing Canadian Mark while at Toomey Southend.
Emma White 31st Jul 2023
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Thank you Craig Brooks for being a very friendly & helpful salesman! He initially thought a new i10 would not be available until September but, amazingly, one arrived last week which was the exact model I wanted! The whole buying experience at Toomey was very relaxed and Craig was happy to spend time setting up all the tech stuff for me and explaining how everything worked.
Margaret Gabe 26th Jul 2023
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I recently purchased my 10th Hyundai car, this time a Tuscon and I couldn’t be happier- it is a fabulous car and drives like a dream! Daisy was an excellent sales person, helpful, informative and she made sure everything went to plan smoothly. I was really impressed with Toomey, all my questions were answered and the service was first class. I would highly recommend visiting this dealership. Daisy is very helpful and provided an excellent sales experience from start to finish
Steve Russell 25th Jul 2023
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I would like to greatly thank both daisy and rebbeca for the service they provided in helping me purchase my new i20. I went to the garage and daisy helped me look for an i20 that suited me and we found one I fell in love with. I then returned the next day and booked a test drive. when I returned rebbeca was very helpful in securing a deal. when I went back to collect the car daisy was excellent in helping fill the final paperwork out. the service Wass incredible thanks to these lovely ladies. they are a credit to the Toomey motor group!
Callum Greenwood 25th Jul 2023
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Daisy at Toomey Hyundai Southend was very helpful today. I went to the garage with a dilemma about ordering a new vehicle and she sorted it out for me with ease. She understood and took into account our needs and did not attempt to get me to order something which would be more expensive and unsuitable for me. I would highly recommend ordering with her if you are considering it. I was even given an unexpected free gift- so kind! Thank you for all your help today, Daisy. I look forward to receiving our new car soon.
Heather Fairbairn 23rd Jul 2023
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Got a hyundai i30 from here today what a place wow! The person I dealt with he his name was Craig what a guy He was absolutely fantastic So honest about the hyundai brand and how good it is super Helpful with everything nothing was too much trouble I trade my car in and he did his absolute best for me over the moon with my new day ????????????
Adam Brown 20th Jul 2023
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I had a really lovely experience at Toomey Hyundai Southend. Everybody is very friendly and it creates a relaxing atmosphere. Daisy was so helpful, friendly and efficient when doing the test driving and going over the documentation. The whole process was very quick and i was able to pick up my car within days. On collection day Rebecca was so organised and sorted out all my paperwork. Rebecca showed me all around the car and explained the car functions, even helped connect my phone to the car. The best car showroom, sales and aftercare I've ever experienced.
Louise Ford 20th Jul 2023
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Brilliant help from Mark Stooshnoff at Southend branch. He’s helpful, polite, so welcoming and lovely. Really felt at ease with him and he answered all my questions fully, so that I knew I was making the right decision on the car I wanted to purchase. The customer service at this branch is amazing and would not hesitate to recommend them.
Nicola Field 17th Jul 2023
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Fantastic experience buying my Hyundai i20N from Toomey Hyundai Southend, I was struggling for delivery availability but after talking to Charlie O’Connor he pulled the rabbit out the hat within 4 weeks I collected my perfect car. The new Toomey Hyundai garage is brand new with all customers facilities, the door is always open with hospitality. Thank you again Charlie you are a star !
John Harper 11th Jul 2023
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I have purchased a Hyundai Tucson there and Mark S., the sale representative who dealt with me, was very professional and supportive from the beginning to the end of the process. He picked me up from the station on the day of the delivery and spent quite some time explaining how to use that car and all the optionals in it. All in all, very satisfied by their services !!
Pierfrancesco Marra 10th Jul 2023
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We walked in to hyundri in Southend to look at a new car From the moment we walked in dasiy pallette came over offered us a seat made us a drink explained everything we wanted to know She was amazing so caring and supportive to get us the right car We was so happy with all the hard work she done to get us the car of our dreams. I can't thank her enough. Very happy customers
Anne Clegg 7th Jul 2023
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Craig Brooks, sales consultant at Toomey's Southend Hyundai Showroom. Is a great ambassador for customer and Toomeys alike. Craig Brooks is obviously doing the best for his employer, however he is always open and transparent regarding Craig's can do's and can'ts. Craig Brooks will definitely be seeing me again, along with my friends and relations.
george mclaughlin 6th Jul 2023
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Asked them for a little info, and without my permission they used my mobile to spam me adverts. All the different manifestations of Toomey spam you, have had this issue many times in the past. Blocked them now, and reported it as spam. To their credit the manager contacted me, he seemed to think that the spamming was from Hyundai, but it did appear from Toomey. I respect the fact he bothered to contact me which I s why I changed it from 1-3 stars, but sadly spamming is endemic in the whole Toomey group, and it needs to be addressed at a corporate level so as to stay within their GDPR duties.
Paul Fisher 25th Jun 2023
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I recently had the absolute pleasure of purchasing a brand new Hyundai Santafe from Toomy Motors Group, and I cannot express enough how amazing my experience was. From start to finish, the team at Toomy Motors Group, particularly Rebecca H and Mark S, provided exceptional service and professionalism that truly exceeded my expectations. I wholeheartedly recommend Toomy Motors Group to anyone in search of a remarkable car-buying experience. Their commitment to excellence, paired with the expertise and dedication of individuals like Rebecca H and Mark S, sets them apart from the rest. Thank you for your exceptional service.
Muhammad Usman 23rd Jun 2023
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I bought a second hand electric vehicle - and was very impressed with the service. Charlie was excellent - always very quick and courteous to respond. I ordered and reserved the car last weekend, and then went to collect it today. Charlie was very flexible and patient. He then talked me through the walk around and paperwork. Very impressed - and would certainly look to these guys again for my next car!
Richard J Pinder 22nd Jun 2023
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Very pleased with our purchase from Hyundai, you get so much more car for your money! Charlie was very professional and explained everything in detail from paperwork to the car we purchased cannot fault the service we recieved. Lovely showroom, much nicer than the Chelmsford branch. Anyone looking to buy a Hyundai would definitely recommend going to the Southend branch and asking for Charlie!
Samantha Mockford 20th Jun 2023
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Wanted to say a big Thank You to Daisy for her help. She was nothing but professional, helpful and knowledgeable. After looking at lots of different dealerships the Hyundai Santa Fe meets our family needs and with Daisy's excellent customer service, made our decision very easy. Again Thank You for your Help.
Paul Slater 18th Jun 2023
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Buying our Tucson was easy, choose the car you would like and sit back and wait for it to be delivered from Europe. The colleagues at Toomey’s kept me informed of its progress via email & telephone. The only criticism is of Hyundai, no wallet to keep instruction manuals in. Thank you to Charlie & Daisy for your help. I take it back, we do have wallet for manuals.
Jo Start 17th Jun 2023
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Absolutely amazing experience at Toomey Hyundai Southend. Everybody is friendly welcoming and create a warm atmosphere. Daisy P was so helpful and friendly in finding me a suitable new car to my needs in a very quick turnaround time. (A week). Rebecca was helpful and friendly and lovely to chat to and was brilliant at processing my application and the test drive. On collection day Mark D the manager was amazing such a great guy to deal with. He sorted all my paperwork out with me explained every bit of it. Showed me all round my car and explained the car functions to me and made sure I was happy with everything. The follow up call from Daisy P is brilliant and lovely to talk to. nice that they take the time to make sure you are happy and that you are more then welcome to come back anytime you want. The best car showroom, sales and aftercare I've ever experienced. A first class premium time ❤️ ❤️
Jk Row 10th Jun 2023
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Have just purchased my first Hyundai Tucson, and am thrilled. Have wanted one for a while and when my oldcar died this was the perfect opportunity. Toomey Southend were fantastic. Rebecca and Mark looked after me and provided a fabulous service. Very helpful and friendly, their communication was fantastic. Will definitely use again and recommend. Thank you all.
Rachel Mazhawidza 6th Jun 2023
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Mark was brilliant from the moment I saw him. He was friendly, kind, and helpful. He showed me the car in fine detail and even on the test drive encouraged me to test out all aspect of driving. He was a credit to Toomey Hyundai, and I will certainly now be coming back to have my car mot and serviced with this company. Mark has even made a follow up call to ensure that everything is ok with the car and to see if I had any questions. Thank you for everything Mark.
Sandy Wilson 5th Jun 2023
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We've just picked up our new Hyundai Tuscon N Line S from Hyundai Toomey Southend. Lovely car and great service from the guys there. Right from our first test drive with Mantus who was very friendly and helpful, to arranging the options and paperwork with Becky's excellent help (with Mark also giving great help and advice along the way), the purchase has been a memorable and very pleasant experience. Everything was done smoothly and in a relaxed manner, without any sales pressure techniques at all. If you are looking to get a Hyundai, give these guys a try.
Richard The IV 22nd May 2023
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Daisy kept us updated on all aspects of when we would be receiving our car. When we went to pick it up she went through all the important information and she came with us when we went for a drive and pointed out different aspects of the controls and screens. Mark in the office helped out also with the finance side of the lease. Overall we are extremely pleased with the service we received.
Robert Piper 21st May 2023
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Great service all round. Decided to buy the ionic 6 on Monday and collected on Friday. A seamless transaction with Rebecca and great demonstration how everything works from Mark. As it’s basically a computer with wheels Mark was able to educate me on the workings of this incredible car. Follow up service has also been incredible with calls and texts to see if there have been any issues. Would 100% recommend them.
Frank Osborne 21st May 2023
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Visited Toomey Hyundai Southend to road test a Santa Fe and get an update on an i30 we already have on order. All of the staff were friendly & Helpful, and we were shown around a Santa Fe and a Tucson by Daisy Pallett who was very knowledgable about the products and gave us some excellent advice on purchasing options. Overall, really pleased with the service received.
Alan Harrison 7th May 2023
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If you’re looking to find a car dealer who cares look no further than Toomey. Southend. I’ve been dealing with Charlie who not only is both courteous and patient but actually understands the cars he is selling. I picked up my Ioniq 6 this morning and to say I’m delighted is an understatement. Thank you Charlie and all the staff at Toomey for treating me so well. I know I will be a loyal and long lasting customer.
John Rose 29th Apr 2023
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My first contact at Toomey Southend Hyundai was Hayleigh, she was extremely helpful, informative, keeping me up to date regularly, she contacted Hyundai Head Office on my behalf and arranged a courtesy car for me whilst my car was being dealt with. Louis Hobday also from Toomey Southend Hyundai, was great with keeping me updated on the progress of my car being fixed. Cannot thank the pair of them enough, very professional. Extremely grateful.
Danny Mellor 29th Apr 2023
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From arriving and first meeting charlie O’Connor we felt at ease, no pressure just plain honest straight forward talking. Was looking for Hyundai Tucson and after explaining why Charlie showed us two that were suitable. Once decision made, test drive done (albeit a short one, my preference) and business was sorted, which was again straight forward, Charlie explained everything clearly we bought desired car. The whole experience from start to finish was exceptional, highly recommend Toomey Southend, as for Charlie, likeable chap and very helpful. 5stars all the way
Joe Brown 27th Apr 2023
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A wonderful customer service, friendly atmosphere and very kind. I am enjoying my Hyundai Tuscon. Charlie thank you so much for your patience and you are very professional. Rebecca thank you so much for your help especially with the car swap that went smoothly. Charlie and Rebecca you are worth more than 5 stars.
Thesoundofsilence 24th Apr 2023
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We recently purchased our new I20 from Toomey Hyundai on the Motorbility scheme. This is our third new Hyundai, and the first we have ordered from Toomey since they have taken over the franchisee in the area. The service throughout was first class! Above and beyond any previous car buying experience. Daisy A, our sales exec was excellent, a real pleasure to work with. Really friendly, professional and knowledgeable. Fantastic communication throughout the process. A great handover experience the like of which we have never had before. We were made to feel special and valued through the whole journey. I could not fault it in any way. This level of customer service is what you would expect from a really high end car manufacturer, not a Hyundai dealership!! Thank you Daisy and the team! I would highly recommend Toomey Hyundai to anyone.
Russell Cable 17th Apr 2023
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Absolutely fantastic customer service. Charlie O’Connor stayed in touch and kept us updated whilst waiting for our new car. He went above and beyond. All the staff there are very friendly and welcoming. Even since purchasing and receiving my new car much earlier than expected ???? Charlie has still checked in and said they are there if we need anything. Would truly recommend. Also I Love Love my new car. I don’t normally leave reviews but if you’re looking for a friendly car dealership that will look into all your options. This is the place to go. And Charlie is fantastic.
Charlene 8th Apr 2023
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We recently collected our brand new Hyundai I10 N-line from Toomey Hyundai - Southend. The experience from start to finish was exceptional. On our first visit to the Dealership we were met by a group of very friendly and helpful staff. Our main contact was Charlie O'Connor who provided us with the highest level of customer service. We obtained a very competitive price for the new car and from placing the order Charlie kept us informed every step of the way. Having purchased quite a number of new cars in the past from various different Manufacturers, we can honestly say that it was the smoothest and easiest transaction we have ever completed. We would certainly recommend Toomey Hyundai - Southend to anyone who is looking to buy a brand new or quality used vehicle. Thanks again Charlie for your excellent service.
Maureen Fray 3rd Apr 2023
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I picked up my Sante Fe plug in hybrid on Friday 31st March. Since I had to travel from Bristol to collect it I would have expected lots of complications in the purchasing and collection process. From initial enquiry to collection took less than 4 weeks and that included waiting for delivery of the vehicle from Tilbury Docks. I found all the staff, especially Charlie O'Connor, most helpful and informative and what could have been a difficult experience turned out to be extremely easy. They even picked me up from the station on the day of collection - a nice touch. I now intend to enjoy driving what so far is a vehicle that has exceeded my expectations.
Roger Stone 3rd Apr 2023
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I purchased my Hyundai Go 110 after my Mini cooper decided to die on me ! The whole purchase took not even a week from me visiting Toomey Southend where I was dealt with by Daisy , she was very professional and not at all pushy !! She did have a giggle when she looked at my passport photo !! Lol ???? as it was nothing like me .. the whole team was very friendly and helpful . Highly recommend Toomey at Southend . Thanks Lorrsine
Lorraine Hedges 31st Mar 2023
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Daisy the sales negotiator provided a very professional and informative view of cars in the Hyundai range. I decided to opt for a good spec Tuscan SUV car. I was happy with Daisy and the team who provided assistance during the whole process of purchasing my new car. Please note that i have logged in under my wifes account. All the best to Tommey team. kind regards Colin and Sandra
sandra williams 30th Mar 2023
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We spotted a used Hyundai i10 in brilliant condition on the website, so we booked a test drive. As a first time car buyer the paperwork was slightly overwhelming, but they were happy to explain everything in detail and we were given time to think things over so we could make the best decision for us. Great car, lovely service. Special thanks to Daisy Pallett, who showed us the car and told us all about it, went on the test drive with us and went out of her way to record two personalised videos - one before we attended the test drive so we could see whether the car was right for us, and one on the day of pick up to show that the car was ready for collection.
Janine Hirdes 28th Mar 2023
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We were lucky enough to pick up our brand new Hyundai Tucson last week! From our first test drive to collecting the car was a little over a week which was quicker than we could have imagined. We were lucky enough to deal with Daisy A who was helpful friendly and informative throughout the whole process. Toomey Hyundai Southend made the whole process of purchasing a new car as stress free as possible!
Dexter Wharton 28th Mar 2023
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After an extended test drive just 3 weeks later i was lucky enough to collect my 23 plate IONIQ 5. The whole process was ably handled by Charlie O'Connor who was knowledgeable, helpful making the buying pretty stress free. Thanks Charlie for the lift! Although Ive only been driving the car a week I am impressed with the economy having averaged 4m/Kw my last car would not have done that and that was a lighter vehicle.
Peter Freshwater 22nd Mar 2023
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We came to the decision that we needed to change from manual to automatic. Having had three Hyundai's in the past,it was name I could trust. We made an appointment,and were greeted by Daisy Pallet. She tended to our needs whilst Charles O'Connor was otherwise engaged. She was a true professional,she was very knowledgeable,and her understanding,and advice helped us to come to our decision. Not once did we feel pressured or intimidated by the team,and would recommend Hyundai and Daisy to everyone.
Ian Sowerbutts 20th Mar 2023
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We have just gone through the purchasing process with Charlie in the sales office. He was really knowledgable and could tell us everything we needed to know about the car. He worked through all of the figures with us, giving us the best deal he could and we were really happy with the outcome. All of the staff in the show room were really friendy and nothing seemed too much trouble. We're looking forward to taking delivery of our new car sometime next month!
Mick Smith 18th Mar 2023
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We recently had a great purchasing experience from Charlie and the team at Toomey Hyundai. From our first phone call right through to the vehicle handover we were treated very efficiently and professionally. Charlie walked us through the buying process which we really appreciated and everything ran like clockwork on the handover day (the i20 is super car too). Great job guys - thanks again !
Deb 14th Mar 2023
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Part exchanging a vehicle can be a bit daunting but the friendly and professional staff at Toomey Hyundai Southend who handled the complete exchange for me made the process stress free. My initial telephone contact was with Vicky Drew who gave me a brief description of the vehicle I was interested in and explained how to place a refundable reservation on it. I was also emailed a video presentation of the vehicle so that I could inspect it remotely. When me and my wife arrived at the Southend site Charlie O’Connor greeted us and showed us around the vehicle we had come to see. His knowledgeable and friendly demeanour put us at ease as he talked us through the details of the vehicle and answered all our queries and explained the process of exchanging our vehicle. Finally on the handover day Charlie conducted the purchase and vehicle registration process for our old and new vehicles for us. I would definitely use this dealership again.
James Dudley 6th Mar 2023
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Our sales executive Charlie O’Connor provided a good experience for us whilst buying our car. We were not pressured into deciding anything straight away, although we knew what car and spec we wanted. Charlie’s knowledge of Hyundai car products was very reassuring and made my wife at ease whilst sitting in the car going through the spec. He also managed to get a good deal on our Peugeot car that was only one month old (we weren’t happy with the spec). The after care service was very good as well by Charlie checking that we were happy with our new Tucson days after picking up the car. We would recommend this dealer to our friends and family.
Barrie 2nd Mar 2023
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We purchased a Hyundai car from Toomey Southend and from the very beginning to the end we dealt with Daisy from Hyundai. She is very professional, courteous and we never felt pressured at any point to buy a car. Her customer care was exemplary. Overall a very good experience at Hyundai Toomey, and would definitely come back again in the future. Thank you.
Bella Tang 24th Feb 2023
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Couldn't be happier with the purchase of my new car but also with the customer service given by Charlie O’Connor. He was polite and friendly the second we walked in the door. He understood and helped with any concerns and questions I had. I finally got my new car this week and this was a big step for me and Charlie O’Connor & Daisy made it so much easier than i thought it would be. They was friendly, polite & very informative throughout the whole process. Also Daisy who test drove the car with me and was polite and friendly throughout. When arriving to collect my new car my old one was taken hassle free, and my new one was cleaned and ready for me! 10/10 for both sales, service and purchase.
Charlotte Haneman 10th Feb 2023
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We were treated courteously and not pushed at all to make up our minds re our choices of vehicles. We were approached by Daisy Abrehart on our arrival who although new to her role dealt with us in a very professional manner and made us feel at ease with our purchases. I would recommend Toomey Hyundai Southend to anyone looking for a new or used car.
Theresa Dowsett 10th Feb 2023
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Popped into Toomeys a few days ago to ask a few questions about our new Hyundai, which wasn’t bought directly through them, but they were still very happy to help. Spoke to a really nice helpful guy called Keiran Smith who knew everything that I asked about the car, and has saved us a lot of time - would recommend this dealership, as super helpful - thank you!
Bruce Hardwick 1st Feb 2023
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Visited Toomey Hyundai @Southend to be nosey at the new Tuscon, Ended up purchasing a brand new Tuscon. Without doubt this was mainly due to Charlie O'Connor, he went through every step of the purchase from the valuation of my current car to completing the finance, explaining everything i needed to know (true professional) Would thoroughly recommend this dealership, great staff and in my opinion some great cars.
Todd Smallcombe 31st Jan 2023
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I would recommend buying a car from Toomey Hyundai Southend. The salesman, Kieron, did a great job keeping me informed of the progress of the used car I bought. His customer service was excellent, and he delivered on everything he promised. Although Hyundai is new to the Toomey group, it's evident he has been trained to top standards by his manager, Mark, and his brand manager, Gary, respectively!
Irfan 23rd Jan 2023
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Wow , what a team at Southend Hyundai, Toomeys, starting with Charlie a true professional, none of the guys were pushier, there was no rush for discussions to be made , both managers were extremely polite as was Charlie, this guys work very well together and will sell plenty of brilliant quality cars , merry Christmas guys
Lee Stephens 24th Dec 2022
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My thanks to Charlie O’Connor for the test drive in a Hyundai Tucson and managing to get my new car so speedy and efficiently. I only came in for a dying battery on my Hyundia I 30. But joking aside I was in the market for a new vehicle anyway. I was surprised by the open and frank discussion with no pressure regarding my choice of vehicle and wish your Southend Hyundai team all the best for the future.
Brian Hennessy 22nd Dec 2022
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Dont let the temporary hut fool you, this team will be here for a long time with service like this. Went in with my partner less than a week ago to have a quick look around, as we had heard of the new site opening. We were greeted by Gary who was very friendly and quick to help us identify exactly what we needed. Within a week we had, test driven, purchased and collected our new car. Kieron continued the friendly atmosphere and was knowledgeable when it came to all my questions during the handover. It's safe to say that the team at the Toomey Hyundai Southend have made the entire process of buying a new car as easy as possible, and we will certainly be recommending them to friends and family.
Andrew 1st Dec 2022
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I arrived at Southend Hyundai dealership the day they opened up at Toomey's site. I was looking to buy a new Hyundai i10 SE CONNECT 1.2 5DR. AUTO. I had previously seen a 2 year old one at another salesroom, driven it and was pleased with the car which suited my needs. I was greeted warmly and enthusiastically by Gary and Mark. Mark explained that he could do a better value deal on a new car for me. As soon as the car arrived he contacted me and I went to view it as soon as it was unwrapped in their yard. The deal was much better with 5 years warranty and a good service deal for 3years. also paid tax for first year. I liked their friendly approach without being pushy as well as straightforward way they explained all my options on the deal. I look forward to continuing with them with services knowing they will be there to help me get the best out of the car I have bought. They made me feel confident about buying from them.
Joyce Webb 17th Nov 2022
About Toomey Hyundai Southend
At our Hyundai dealership in Essex you can expect the highest level of customer care from new Hyundai cars to used Hyundai to Aftersales service.
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