I went to Toomey Nissan Southend to get my first car and dealt with Jordan, he was super friendly and helpful and answered all questions I had as I didn’t know much about how the process worked. Would definitely recommend the Southend dealership and to deal with Jordan.
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Sales Open Until 6:00pm
Contact Toomey Nissan Southend
New and Used Nissan Dealer in Southend, Essex
- Sales: 01702 811167
- Service: 01702 892727
- Parts: 01702 811155
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- Monday: 09:00 - 18:00
- Tuesday: 09:00 - 18:00
- Wednesday: 09:00 - 18:00
- Thursday: 09:00 - 18:00
- Friday: 09:00 - 18:00
- Saturday: 08:30 - 17:30
- Sunday: 10:00 - 16:00
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- Monday: 08:00 - 18:00
- Tuesday: 08:00 - 18:00
- Wednesday: 08:00 - 18:00
- Thursday: 08:00 - 18:00
- Friday: 08:00 - 18:00
- Saturday: 08:00 - 13:00
- Sunday: Closed
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- Monday: 08:00 - 18:00
- Tuesday: 08:00 - 18:00
- Wednesday: 08:00 - 18:00
- Thursday: 08:00 - 18:00
- Friday: 08:00 - 18:00
- Saturday: 08:00 - 13:00
- Sunday: Closed
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I visited Toomey nissan southend to take a look at a new qashqai, I was pleasantly greeted by a salesperson called Beth who showed me around vehicle went through different specs etc. After sitting down and discussed payment options I ordered one which I picked up today .Beth was fantastic from. Start to finish keeping me informed regularly. So a big thanks to Beth
Wayne Medforth 22nd Nov 2023
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Everyone there was super helpful. Website easy to navigate to narrow selection and when you go to their showrooms to look at their vehicles they are helpful without being being pushy. Excellent customer service throughout, dealing mainly with Jordan. I think we are lucky to have them in Southend. Can’t imagine going anywhere else to look for a vehicle.
Mark Rothman 3rd Nov 2023
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This was our first time dealing with Toomey Nissan Southend and not sure we would look elsewhere in the future. The hospitality, tolerance and patience of all staff is unmatched. Jess and Chloe topped the charts and made it all happen. Knowledgeable of the product and offered all options available. These lovely ladies remained calm all the way and tolerated our indecisions, changing our minds half a dozen times but hey they remained truly professional. Hear from us.....Nissan Southend is the place to go, where they will hold your hand all the way, it be your first or fifth acquisition. Hey! Thanks for the constant flow of teas and coffees! Chad and Nancy
Tich 26th Oct 2023
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Having just been to several car dealerships, it was refreshing to meet Jordan Parsley at Toomey Nissan Dealership in Southend. He showed good inter-personal skills and gave us his attention while we asked many questions. As I am a person of many years, he was understanding and non patronising when answering my queries. He took time to show and explain all the intricacies of the vehicle. His after sales service was second to none, as I had a couple of points that needed sorting out after picking the car up, he managed to do this by the end of the day. I can't fault him or Toomey themselves and certainly recommend a trip there if you're thinking of buying a Nissan. Very satisfied, thanks Jordan.
Kevin Sullivan 17th Oct 2023
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I was really happy with the excellent customer service I received dealing with Chloe and Jess and I'm really excited and cannot wait to get my new Juke! Both Chloe and Jess have been great throughout the whole process and have been there to answer any questions I've had and have kept me up to date of when to expect my new car. They were really helpful and knowledgeable when I was looking at different options when choosing my new car. I would highly recommend dealing with them and they are a great asset to the Toomey Nissan team at Southend.
Sarah 22nd Sep 2023
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We met Jess at Toomies who told us she was a trainee and Chloe would come and talk to us soon. Jess made us feel welcome and was very efficient. Her knowledge and attitude was excellent. When Chloe came over we actually told her that jess was the type of trainee you needed. We were very happy with the service and deal we got and looking forward to getting our new duke in December.
Jean Welfare 22nd Sep 2023
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I purchased a nearly-new Qashqai recently from Jordan at Toomey Nissan Southend and I'm happy to say the whole experience was excellent from start to finish. I really liked the personalised video of the car and its features that also served as an invite for a test drive. Would definitely recommend.
Pete Smith 26th Aug 2023
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I recently visited Toomey at Southend with my wife, to look at possibly purchasing a new car, I chatted my options over with a staff member, Chloe Cranston who I had previously met three years ago, when I purchased my first car from Toomey. I was so pleased to find Chloe still working at Toomey’s, she is definitely an asset to Toomey. I found Chloe to be extremely knowledgeable, polite and friendly, Chloe also introduce a new staff member, Jess who was training, both girls were excellent at their job. Over our two meetings we negotiated the purchase of a new car and once again the service we received was second to none. Absolutely thrilled with our purchase and look forward to picking up our new car next week. Thank you Chloe and Jess for your super professional service.
Wayne Moon 16th Aug 2023
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I was very comfortable with both Chloe and Jess. Chloe is very professional in her approach and her customer skills are excellent. Her training of Jess is also excellent. The way she explained everything. It is a shame that the weather was against us on Saturday morning. But I felt that it didn’t detract from the overall experience I love driving my car. Thank you both Chloe and Jess.
Carole Kirby 7th Aug 2023
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My vauxhall corsa was booked here for my MOT as there was no availability at Vauxhall. Charlie went above and beyond to help, even when it could have potentially failed he let us swap out the wipers prior to the MOT and managed to sort it the same day. Really happy with our experience and couldn’t have asked for someone more helpful and accommodating. Thanks Charlie you saved us so much hassle! Highly recommend
Nicole Elkins 29th Jul 2023
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We met Jordan Parsley today, who helped us through the process of a used and approved X-Trail. The services was fabulous front start to finish. All questions answered. Buying a vehicle of this caliber is a big thing for us, but we felt comfortable, unpressured and at ease. Highly recommended this dealership. Thank you Jordan.
Ray Snow 22nd Jul 2023
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Just wanted to say a massive thankyou to Toomey motor group from start to finish it has been super service. Jordan Parsley has been fantastic even made me a coffee ☕️ which was a added bonus but on a serious note he went through absolutely everything answered all questions I had and gave me confidence to drive my new car away well done guys very happy customer ???? ????
Stacey rosendale 21st Jul 2023
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I was recommended to Toomey Nissan, and I was advised of their great service and staff... and I was not disappointed, Beth was amazing. She made the full experience of buying a car so enjoyable and easy. With the added bonus of a thank you note and balloons. Thank you Beth, what an asset. The whole team I met and dealt with were all fantastic. Thank you all. I love my new car.
Lisa Roberts 18th Jul 2023
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My husband and I thought the showroom was bright, shiny and very clean. It was Chloe who came out to serve us, she was polite but she was not at all pushy, we felt we could ask her anything and she would advise and she did. She was efficient at filling the forms for Motability in and very fast. We found Chloe dressed appropriately for the job and she made us feel relaxed. Next time we need a Motability car we will certainly come back to Nissan and hope Chloe will still be there. She knows her job well and is efficient, just the sort of person you want when contemplating a new vehicle.
Veronica Clark 17th Jul 2023
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When I went to order my new motability car, with Chloe at Toomey, I was made to feel at ease straight away. Chloe talked me through the verious options available to me. On the test drive I was given the keys to the car and allowed to test drive it in my own time. And the ordering process was easy and clear. I would reccommend anyone to buy a car from Nissan Toomeys.
Andy Plummer 16th Jul 2023
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Really can't fault these guys after a stressful week or so without being able to use my car. They were understanding with the tow truck taking my car being delayed, reassuring me that they'd still make sure they would see to my car, they kept me updated every step of the way, were helpful and reassuring. Massive shout out to George and Kirsty too for making sure I had a courtesy car! Thank you both for all of your help.
Sophie Millest 7th Jul 2023
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From the first meeting with Chloe Cranston, when we were looking for a replacement vehicle, she has been superb. There was no 'hard sell' and it was a great experience. When we collected the car today (30.06.23) she has been very helpful and she had done all the things we had requested when we decided on the right car. Chloe is without doubt a credit to Toomey Nissan.
Rob 30th Jun 2023
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Went to Nissan, Toomey, very open minded. Knew what we wanted in terms of spec but hadn’t made up our mind on a specific car. Dealt with Jack at the showroom. He was quick to assist us and talk through our needs. Didn’t find him pushy or overzealous. Not your stereotypical car salesman. Just felt at ease throughout the whole process. I gave him a hard time negotiating but we got there in the end and because I really did feel like he got the best possible deal for us, I was happy for me and my husband to make the deal. Still yet to collect the vehicle but so far a very smooth process. Jacks a very polite, friendly and professional man. I wish him the best with his career at Toomey.
Jamie & Taz Howden 27th Jun 2023
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Jordan at Toomey Motor Group Nissan in Southend , Is an incredible sales man and very knowledgeable and informative we have dealt with him numerous times and we was weighing up our options on the next car but soon as we was sitting with him and looking at the option of vehicle he explained everything in detail we didn’t want to go anywhere else . For anyone looking for a car or someone who explains everything about everything Jordan and Toomey Motor Group 100% is the place to go Thanks Again 10/10 for everything
Bill Ford 22nd Jun 2023
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Beth at Toomey (cherry orchard industrial) was nothing but amazing, she was a breath of fresh air as a sales women, no pressure felt at all, she was relaxed, answered all questions without having to go through everything answer a mullions questions just to find out what my options were. I was bombarded by emails and calls, she arranged when to call and she did. Her friendly smile and above and beyond attitude is exactly why I bought the car I wanted there and then. On the day I collected my car she made it a smooth process and surprised me again with balloons and a personal thank you card (not the usual sales person approach) would highly recommend Beth. Thank you again
Queens_ Xxx 18th Jun 2023
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I purchased a new Nissan Qashqai from Tommy’s recently and was served by a young lady named Chloe Cranston. She was very keen and enthusiastic to show me the car and arranged a test drive for my partner and l. On returning she wanted a full de-brief on what we thought and how it felt to drive this state of the art rocket ship. I felt very relaxed in Chloe’s hands and knew l could trust her. Without any sales pressure we came to the right conclusion and bought a brand new Qashqai with Chloe’s help, and without her it would not have happened. Very happy VERY glad for Chloe to have been there.
Gary Thurlow 13th Jun 2023
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After a bit of research we decided our new family car had to be a Nissan and we were delighted to be able to book a test drive quite quickly at Toomey Southend. I must admit, as a woman I always dread the car buying process as often we get a lot of patronising mansplaining, if you know what I mean? On the day we were greeted by Beth and from that point on Beth took care of us by helping us get the car we wanted, for the right price and quickly too which was a super bonus: Beth researched other dealers in the group and was able to find just the perfect car for us so we could skip the long 4/5 month waiting list for a new car! If you’re after a Nissan I recommend you go to Toomey Southend and speak to Beth, you won’t be disappointed. We’re over the moon with our new car!
Beth Bruce 20th May 2023
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We had a problem with our Nissan car so went to Toomey’s and was seen by a young man named George who was very very helpful. The out come was unfortunately would have been expensive so we decided to change the car. We saw a young lady named Chloe who was excellent we changed the car and absolutely great. Service from both people was great. Would recommend both If you every need some help.
Hilary Seago 4th May 2023
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Went to Toomey Nissan in Southend to change my Nissan Micra for the Nissan Juke. Jordan Parsley served me and was wonderful every step of the way. Every time I came in to the dealership I felt welcomed with the offer of a drink and he answered every question I had and he has been supporting me and my family every time that we decided to renew our cars. Jordan not only helped with all the explanation of the documents but when the time came for the handover of the car, he was helpful and he did it as fast as he can. A massive thank you to everyone at Toomey Nissan Southend for all your help. I would highly recommend them, especially if you get to speak to Jordan!
Marcelo Icaza 21st Apr 2023
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My recent visit to Toomey Nissan Southend was an excellent experience. From our first conversation to the collection of my vehicle was a mere 4 days! My main contact was Beth, and I highly recommend her for her professionalism and customer care. Beth was able to understand my position, and recommend a range of viable options. Once I had made a decision, Beth was effective in expediting the process. Thankyou for your support in resolving the challenge I gave you.
Phil Hillson 13th Apr 2023
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I have bought the Nissan Ariya in October last year. The car is amazing so it deserve already 5 star, the sale team was efficient although ignored my requests for some optional that I indicated after an email from Nissan. Therefore I went back after a while and I was served by Charlie and George. They did a great job accommodating my request, they installed the door lights although the signature lights weren’t available at that time, I will do that in the future. So, 5* star to the car, 5* to Charlie and George.
Luca Dettori 12th Apr 2023
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Chloe at Nissan helped me get my car. She was a lovely girl. Very polite and chatty which is good for someone that can struggle with social anxiety. She made me feel welcome. Extremely happy with how she helped me. Made it quick and simple. I’d defo be coming back there for my next car. Thank you for your help, I appreciate it.
Tom Good 6th Apr 2023
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Thank You Very Much Nissan I Would Highly Recommend Chloe Cranston At Toomey Nissan Southend Chloe Was Not Pushy And Chloe Helped Me Every Step Of The Way From Ordering My New Nissan Juke N-Connecta To Picking Up My New Juke N-Connecta And Also Kept Me Up To Date With Everything That I Needed To Know Thank You Very Much Chloe Cranston
Dennis Ernest Skilling 3rd Apr 2023
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My partner needed to buy new car, as the old one has been write off. After making appointment Beth showed us Nissan Juke, which we really liked and the decision was made to purchase it. Everything has been sorted out very quickly and Beth organised delivery of our new car, due to us commute to/from London, early evening on Tuesday. So far my partner is very happy. Would recommend Beth and Nissan Southend to anyone
Edyta Drobnik 31st Mar 2023
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We are very pleased with our brand new Nissan Juke we recently purchased from Toomey Nissan Southend. Ronni Wilcox helped us with all our questions, Ronni was very knowledgeable and the whole process of buying a new car was fantastic. Ronni contacted us us after picking up our Juke to ensure we were happy and if we had any further questions. We would just like to thank Ronni again and the team at Toomey Nissan Southend for making this experience a great one :-)
Steve Dear 30th Mar 2023
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I purchased nearly new Nissan Tekna. We travelled from North London and arrived a little late. Beth greeted us with a big smile and made us feel very welcome. She made tea for us and answered all my questions and supported us with our decision on how we wanted to make the purchase with no pressure. On the day of collection Beth dealt with all the paperwork the whole process was smooth thanks to the excellent efficient Beth. I would highly recommend Beth at Nissan Toomey Southend, superb service.
Sheila Shah 29th Mar 2023
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We did a test drive of a Nissan Qashqai e-POWER, fab car loved it straight away and made a purchase today! Jack Higgins was really helpful and polite, thank you for all your help. Jack also makes a great cup of tea! Thanks again, really pleased with our experience today, wouldn't hesitate to recommend.
Valerie Cox 25th Mar 2023
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Thank you to Jack Higgins at Toomey! I was originally on PCP with KIA but when it was time to change car they was very unhelpful. I went to Nissan and was seen by Jack, he got us an amazing deal on a bigger car that we needed for our newborn. He made sure everything paperwork wise was dealt with their end so I didn’t have to sort it all with my previous car. He was extremely thorough and showed us all the different specs of the car and what was in our budget. He came with me to test drive the car we wanted, he answered all our questions we had and explained everything in detail …. And just to make it even better, He also made a lovely cuppa haha! Thanks so much Jack! :)
Lauren Stannard 22nd Mar 2023
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Just picked up my new 23 plate Nissan Juke from Toomey Nissan Southend,I can’t Thank my sales Guy Jordan Parsley enough, he could not of done any more for me, he kept me informed all the way a long ,very professional and informative, if I could of gave him 6 stars I would…also a big shout out to Charlie and George, both have been so helpful when I’ve needed to contact Tommey Nissan Southend, best team ever,thank u.
Mandy Daily 14th Mar 2023
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Called into Nissan to have a look round and try to decide what model I would like. I was introduced to Chloe who would take me through my Nissan purchase experience. I was initially looking for a manual with ' that something special'. Although I wasn't keen, Chloe persuaded me to test drive an automatic. By the time I got back I was hooked. Love my car. Can't wait to pick it up. Thank you Chloe for your guidance and patience. Look forward to seeing you on Saturday.
Susan Marshall 8th Mar 2023
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Had the most fantastic sales person Mr Jack Higgins, where nothing was too much trouble for him. From going through step by step the purchasing of the car, sorting the finance and the best deal he could find for me to showing me all the functions of my new car as well as connecting my phone for me. More than happy to recommend him and Nissan to my friends and family......Thanks Jack.
Traci Clark 2nd Mar 2023
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I met Jack last year when I wanted a Nissan Qashqai but I wasn't in the position to buy one. I went back to the dealership in Feb 2023 knowing I wanted to see Jack again and revisit the idea of getting my dream Qashqai and he approached me, recognised me, helped me and sold me a car on the spot. He was a fantastic salesman, he had all the answers to my questions and never once talked to me in a way I wouldn't appreciate. I picked up my new car 2 days later feeling confident and excited to be a part of the Nissan family! Thanks Jack!
Lilibuns Bakery: Cake & Events 27th Feb 2023
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I bought recently in a new car Nissan Qashqai N -connecta and I had the assistance of Mr Jordan Parsley who provided an excellent 5 stars service. I was very impressed with the guidance and support provided from start (my first visit making enquiry about hybrid cars) to assistance provided with the application for Nissan Finance as I got the car on PCP to the meeting when I took possession of the new car, which is a pleasure to drive. Thank you so much for all the support provided to you and your team. I am returning customer and always have been a pleasure to do business with you.
Marilena Stoica 26th Feb 2023
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Could not rate the service here any higher. Felt that Jordon Parsley really cared about my needs, discussed & answered all my questions. After care is great as well. My car was ready when they said it would be, with a full tank of petrol for free as well, never had that before..... this is my first automatic vehicle & my first Nissan & I love it!!! Its so comfortable, its like driving your armchair!!!!! Will definitely recommend to others.
Niki Hulme 26th Feb 2023
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Service, Support and Efficiency I got from Ronni was outstanding. She got us a good deal for our part exchange car and she flawlessly sorted requirements, documents and procedures for us to get our awesome 2023 Nissan Xtrail Tekna. Highly recommend her and their dealership in Nissan Southend… Good Job guys!!!
Reggie Magalso 18th Feb 2023
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Myself and Girlfriend purchased our car this week and we couldn’t have been more happier with the service we were provided at Nissan Toomey Southend! We were searching online and enquired about a car, within 10mins of putting an enquiry we were called by Ronni who was so professional and spoke to us about prices and our budget then invited us in for a test drive. We were met the next day by John who let us test drive the car and was also very professional and honest. We fell in love with the car on the test drive and said yes to buying. John sent the car off for a clean and paint work touch ups which come back like a brand new car! We was then invited back today to pick up the car. Everything was smooth and Ronni spoke to us about every little detail and answered all our questions. We had a bad experience with Toomey Nissan Basildon a few years back and said to ourselves we wouldn’t go back there and we are so pleased Ronni is part of the Southend team because she is a credit to them. She even went above and beyond and gave us new car mats worth £100! Thank you Ronni, John and the team at Toomey Nissan Southend!
Benn 16th Feb 2023
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From the moment I stepped into Nissan Southend, Beth walked up to me and made me feel welcome and comfortable and offered me a cup of tea. Her service was excellent, she ensured I picked a car that was within budget and to the spec I wanted. I’m so pleased with my Nissan Qashqai E-Power! If you’re looking for a new car to suit your budget, I would highly recommend Beth at Nissan Toomey any day.
Michael Yousuo 15th Feb 2023
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I visited toomeys on the 22nd January, we was welcomed by Ronni Wilcox, she was so lovely and made us feel welcome ???? we visited a few dealerships that day, and some was not nice at all. Nothing wasn’t a problem for Ronni at all, any questions I had, Ronni really did reassure us, and helped us pick the right car ????highly recommend x Thankyou again One happy customer Ms T Mcdonald
Olli O’Brien 14th Feb 2023
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Excellent service from Jack Higgins on the purchase of my new car. He was very knowledgeable and able to answer any questions we had. He also did his best to help trade in my old car too. If I had any queries he was able to get back to me extremely quickly. Wouldn’t hesitate to recommend him to anyone looking to purchase a Nissan.
Hannah Cotterrill 6th Feb 2023
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We purchased a New Nissan with Ronni, throughout the whole process Ronni has kept in contact with us in regard to updates. Always been at the other end of the phone and has been welcoming from the beginning. Ronni represented Nissan at an outstanding level and we will be coming back for the second car when possible.
Amy Webster 1st Feb 2023
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Just bought a vehicle from here and the sales service was first class. Chloe Cranston explained everything that we needed to know, didn't leave us sitting about for long whilst she dealt with paperwork etc., and had valeting issues dealt with immediately. At every stage, Chloe continually asked if we had any questions and responded quickly to emails. Extremely efficient.
Michael Taylor 22nd Jan 2023
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My wife and I had no intention of buying a car that day. We were going to cruise around dealerships to look at cars we had shortlisted, then maybe rent one for a week to see how we liked it. Toomey Nissan at Southend was the 2nd dealer we visited (to look at the Qashqai). Within 15 minutes we decided it was the car for us. Most of that decision came from the sheer quality of the car on display. However, a very considerable part of that decision was down to Beth in sales. She was very open and honest, answered all our questions and gave us the confidence to know we were doing the right thing. Nothing was too much for her, she was very patient. So well done Beth...you are a star! We have taken delivery and are very pleased with it (ePower Tekna). Handover by Jack was excellent. Gave all the info needed as often as asked to make us feel we could drive away safely. The ca? A very smooth ride, limo quiet almost and great acceleration when needed. Top quality fit and finish. Review by Pete & Linda Tachauer
petach petach 16th Jan 2023
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We made an impromptu trip to Toomey Nissan as we are looking to get a new car for my partner. Chloe greeted us with a friendly face, zero pressure, allowed us to take time looking at the features and asked us if we would like to test drive the car that we liked the look of. Being in a sales environment for 7 years I was anticipating there to be a extremely harsh pitch, but Chloe gave us time to explain our situation with lenders, priced us up with Part Ex, and ultimately gave us opportunity to make the informed choice ourselves. I just want to say thank you to Chloe, she was so kind, understanding and really made us feel as welcome as possible. We will be back, and it was a pleasure to be in her company today. To wider management, she is definitely a credit to the team!
Kaylie Smith 7th Jan 2023
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When I went to buy a new car, Chloe quickly understood my requirements and was clearly knowledgeable about the range of vehicles available and was able to give me a number of different options - this meant the purchase of my new Juke car was made very easy and an enjoyable experience. Chloe was very friendly and professional.
Paul Sedgwick 31st Dec 2022
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Having purchased a second hand vehicle from Toomey Nissan Southend three and a half years ago, I had no hesitation in returning to look at a second car now. Both Jordan and Jack have been extremely helpful (and patient!) And after 3 recent visits to the dealership, I have now paid a deposit on a new Juke Tekna plus that I am really looking forward to picking up in March. The service I have enjoyed from both the sales and service departments over the last few years has meant that I am, and continue to be a very happy Toomey Nissan Southend customer! I have just picked my gorgeous new car up and the superb service has continued! Jordan is an asset to the company. I have asked lots of questions throughout the process and he has responded honestly and quickly at all times, and never pushy. A pleasure to deal with!
Denise Appleby 30th Dec 2022
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I have an appointment on a Tuesday with Ronni Willcox but couldn't make it down I decided to walk in on Friday Ronni was off work, I was attended to by another staff name Jack Higgins, Toomey Nissan's Southend have a great, amazing staff with good experience and professional they are very good in what they do, without me booking an appointment was attended to under 10 minutes was Shown around with different cars so decided to go for a brand-new car, went through all necessary things under an hour I got my new car all the paperwork was done immediately, everything went so fast got a call from Ronni on Monday that my car will register with DVLA today and will be ready on Wednesday afternoon for collection, can you imagine I go full tank fuel ????????, Ronni thank you so much for your help on my new car you make it easy appreciated???? enjoying my new ???? the children ❤️ it????. Ronni Willcox and jack Higgins am giving you guys ????✨✨✨✨✨
Dora smith 7th Dec 2022
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We were helped by Jordan Parsley, who talked us through everything, explained anything we weren't sure of and went above and beyond to make sure we were able to get our new car as quickly as possible. I would recommend Toomey Nissan and Jordan Parsley to everyone. Couldn't have been more pleased with the service.
Gill Ringrose 25th Nov 2022
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I would highly recommend Chloe Cranston; brilliant communication, very patient especially when you are a bit fussy about what you want, I found her to be extremely friendly, helpful, approachable, and professional. I cannot list any fault, overall, this is a 5* service that go the extra mile and above.
Raphael Olurin 21st Nov 2022
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Excellent customer services, extremely accommodating and speedy process for someone like me, always on a rush due to scheduled meetings. Jordan, thank you very much for taking customer service to a new level, I really appreciated you taking time to bring me documents needed to be signed. You deserve a 6th star! ⭐️⭐️⭐️⭐️⭐️⭐️
Miki J 18th Nov 2022
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Chloe Cranston here has assisted me for months whilst awaiting my new vehicle. Despite me having various problems and inconveniences she sorted, communicated and updated me. I am very happy with Toomey Nissan and the whole new car experience. Staff are friendly, do what they say they will do and treat people as they would like to be treated. Chloe is awesome, has lovely people skills and respects who she deals with.
Julieann Palmer 18th Nov 2022
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We are just in the process of buying our new Nissan Qashqai e power, with Toomey Southend . Beth was really helpful, friendly and did everything possible to help us and answer our questions. Beth made our purchase run so smoothly, as we have been to other Nissan dealers but they were not as helpful , first class service all round from Beth and John,
Cheri Robinson 9th Nov 2022
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Just purchased my new juke from Beth and Jordan, had an amazing experience, perfect attention to detail, worked to find me an affordable amazing beautiful car. Highly recommend Beth and Jordan. Beth was so kind and amazing, took time to show me all the different cars and find one that was suited to me, tried her hardest to match me to price I was comfortable with and Jordan went out of his way to quickly find me my baby! Both of them were amazing and diligent
esther ejedenawe 8th Nov 2022
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Thank you Chloe for an A1 service... attentive and not at all pushy... just what you want in a salesperson! She kept me updated every step of the process and was very knowledgeable about the vehicles on offer Would definitely recommend asking to speak with Chloe to secure your next purchase at Toomey Southend
Vicky Sillitoe 2nd Nov 2022
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Jordan and Beth make an amazing team. As a customer with epilepsy the amazing double act have had me covered from start to finish in my new EV (Of course not driven by me!) The Nissan Leaf already had me sold before even entering the showroom, but if it had not been the pairs amazing customer service skills I would have made the effort to go elsewhere. I can be the ultimate in fussy customers and to say I am impressed is the under statement of my year. Being treated with respect just like a regular customer, as well as, being treated like, well, frankly royalty has been a big help too. Communication between us all throughout has been stunning and manners of saints the pair of them. My order value was around £27,000 - being a born tightwad if there had been even ONE flaw in how I was treated I would have cancelled but I can promise you these two will do you no wrong. Thank you both from the bottom of my heart. Your bosses should be very proud of you.
Tristan Bembridge 13th Oct 2022
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I bought a car from Ronni 7 months ago at the Southend branch and all is going fine! I just contacted Ronni to request a copy of some paperwork from the sale which i had misplaced. Not only did she remember me she helped resolve my request as efficiently and enthusiastically as when she sold me the car. Safe to say I am very impressed with the aftercare and will be buying from them again when the time is right!
Ben Jackson 12th Oct 2022
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I have been with Toomeys Southend for years now and I can honestly say I wish I’d met Ronni Wilcox at Nissan at the very start because her service was second to none! She’s so nice and she actually makes the stressful experience of getting a new car so much easier with all the facts and figures to help you make an informed decision. Thank you, Ronni, for seeing us as people, rather than just a sale. Plus, after having tried the majority of cars at Toomeys over the years, I can honestly say that none compare to the Nissans that we saw and test drove. Worth checking out
Alex Webster 11th Oct 2022
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A huge thank you to Jordan who made the process of ordering my first electric car on the motability scheme a very pleasant and worry free experience. And as for the hand over day jordan was very knowledgeable about the car and even paired my phone up to the audio system so it was ready to go for me, cannot praise jordan enough for everything he's done for me.
Mark Livesey 27th Sep 2022
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My mum and I were extremely pleased with Jack’s help when purchasing her new Juke. He was very knowledgeable, and answered all our questions satisfactorily. He was also very approachable, as we spoke to him on the forecourt, and accommodating once back in the dealership. Lastly, we appreciated how patient he was, as we changed our minds several times between specs etc. Overall, a top guy to buy a car from. ????????
James Hopson 23rd Sep 2022
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Went to Toomey Nissan in Southend to look at the Nissan Juke because I really wanted one. Ended up buying one right there! Chloe Cranston served me and was wonderful every step of the way. Every time I came in to the dealership I felt welcomed with the offer of a drink and she answered every question I had and even followed that up a few days later to ensure all was going well with the car and asked if I had any more questions. Chloe not only helped with all the explanation of the documents but when the time came for the handover of the car, she went out of her way to get it completed as fast as possible. A massive thank you to everyone at Toomey Nissan Southend for all your help and what a wonderful car I now have! I'll be looking forward to seeing you again soon. I would highly recommend them, especially if you get to speak to Chloe!
Wayne Mentessi 22nd Sep 2022
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Ronni was absolutely brilliant from start to finish and went out of her way to help me sort a new car. Once we decided on the right car she then kept me in the loop each day with everything that needed doing and got me in the new car in under a week. I am really pleased with the new car and Ronni gave me a quick call after a few days to make sure everything was ok and i had no questions or problems with the new car. I will be back to see Ronni in 2 years to do this all over again. Thanks again Ronni Oliver Evans
A Google User 21st Sep 2022
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I already had some idea of the vehicle i wanted to purchase but Jack at Toomey Nissan helped me choose the vehicle that would best suit my needs and lifestyle by talking me through all the models in the showroom. He was knowledgeable in all specifications, happily answered all of my questions and i didn't feel rushed to make a decision. The purchasing process was incredibly easy, Jack kept me updated regularly and all the documents were online so I didn't have to return to the showroom until the day my car was ready for collection - I was even given collected and taken to the showroom on the day to save me getting a cab!! First class customer service and I would highly recommend. As a side note I am so happy with my car - thanks Jack!!
Maria Higgins 2nd Sep 2022
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This is my first experience having a Nissan vehicle. I met Ronnie Wilccox in the showroom when she approached me and asked if she could be of help.After a short chat.i became impressed by her professionalism and her approach to demonstrating the vehicle to me..Throughout the weeks that followed waiting for my veicle I had several chats with Ronnie,her enthusiasm never faltered she showed all the signs of a good sales person. I have been a GM in this trade for 40 years, and never met such a.nice person like her . She is an asset to the company ,
keith tennant 20th Aug 2022
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We are very pleased with our recent purchase from Toomey Nissan Southend. The whole sales process was handled very smoothly by Jordan Parsley. He was very professional, knowledgeable about the vehicle and not pushy at all while we made our decision and sorted our finances out. The vehicle was handed over in excellent condition, and we have not experienced any problems since picking it up mid July. We were very impressed with the whole customer service experience and would not hesitate to recommend to others.
Diane Harvey 17th Aug 2022
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This was the first time I have bought a car and I was worried about what I needed and the cost. Jack and the whole team at Toomey Nissan were super professional, friendly and patient and were careful to help me get what I needed and wanted for my family. They have broken all my stereotypes of car salespeople! Genuine people who care about their customers. Thank you.
Debora D'Auria 11th Aug 2022
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Jordan Parsley at Southend on Sea Nissan dealership was a refreshing change from how some car sales persons of old were. He was not pushy, was informative and very helpful and he told it as it was, without any flannel. When it came to collection of the new vehicle Jordan made the purchase run very smooth and also with the hand over of our old vehicle. I would not hesitate to recommend Jordan as a salesman to friends, family or any other member of the public wishing to make a purchase and giving him 5 stars was a no brainer. Thank you once again for brilliant service.
Martin warwick 20th Jul 2022
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Having experienced an out of the ordinary motoring catastrophe, I can say hand on heart that Jordan Parsley at Toomey Nissan Southend, went over and above to help me back on the road. Others just passed on by but Jordan stuck in there and although it took several months (nothing to do with him) I am finally motoring again in an amazing car. I really cannot commend him more highly. He is an asset to this company I will certainly want him to handle my next car purchase.
Nikki Woollard 7th Jul 2022
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We would like to share our experience at Toomey Nissan Southend with Chloe, she assited us with our choice of motability vehicle. Chloe sorted all paperwork and made the experience so simple, she kept us informed about when the car will arrive. When the car did arrive she explained all controls, whistles & bells the car has. Chloe even telephoned us a few days later to see how we were getting on with the new car. So we would like to praise Chloe for all the help and give her 5 stars or 10 out of 10. Mm Mr&Mrs Nash
Les Nash 29th Jun 2022
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Chole Cranstan met me & my husband a few months ago at the Nissan branch in Southend. I was searching for the right car for me and I found one straight away. Chloe was very professional and explained everything to us in depth about the exchange of my "Capture" to my new car "Qashqai". Chole also explained about the finance side of things. I can not fault Chole at all.
Christine Clarke 18th Jun 2022
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Had an amazing experience getting our new car recently and it was all down to Ronni Wilcox! She made us feel so welcomed as soon as we stepped foot in the show room. Took us through all our options and is very knowledgeable about the cars. We felt right at ease with her and ended up buying a new car with her a few days later. We couldn’t be more thrilled with the service we received from Nissian and Ronni and highly recommend anyone looking to get a new or used car to pop by! Thanks again ❤️
Natalie Michel 12th Jun 2022
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I came into the Nissan branch down cherry orchard way on Sunday just gone and I was only looking for information on cars to potenitally get, I had a pcp car with Toyota and I wasn't really looking to get a new one right away. However, coming into the show room i was greeted with a professional and friendly salesman called Jack who listened to what I was after and had a solution nearly as soon as we finished talking. He showed me a car which would suit my needs and yesterday I took home a new nissan car from the show room and the toyota car was used as part exchange. I was very impressed with the speed and efficiency and customer service that Jack did to get he deal through so quickly. We'll done!! Also to add to this he was also dealing with my other half who also got a new car too! So he was dealing with two people at once. Well done the team at Nissan and to Jack!
Robert Montgomery 1st Jun 2022
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Very impressed with the service received right from first email enquiry, Jordan Parsley, as well as other members of the sales team Alexandra Cane and John King were able to find a car that met with our expectations. Jordan, together with John, was able to find a way to meet our financial position. We found Jordan to be very pleasant, friendly and professional, who provided advice and assistance in certain peripheral matters around the purchase, such as cancelling our old car's service plan and contacting the dvla, We would not hesitate to return for any future requirement or to make a recommendation
Donald Mackintosh 25th May 2022
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My Husband and I came into the Southend branch of Nissan to potentially upgrade our existing Nissan which we bought here a few years back. We had our appointment with Chloe, who from start to finish was honestly amazing - such a great young sales person. Her attention to detail was truly to such a high standard. She respectfully walked us through our options, absolutely no pushy sales stuff but just the perfect amount of what selling should really be about. I’m not always the easiest to please when being sold something as have been a sales woman a large chunk of my career so as they say ‘you can’t kid a kidder’ She is a great asset to the team and the company, so make sure you take great care of her and value her for how fab a sales woman she is. John was also super helpful, but really just an extra reflection of the hard work Chloe put into our visit today. Needless to say, we made a purchase today, and cannot wait to collect this when ready, and hope yo do business here again in the future. Thank you Chloe ????????????????
tansy cook 1st May 2022
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We would like to thank Charlie at Nissan Toomey Southend. We took our Nissan micra for a minor service yesterday. Charlie was friendly, professional and helpful. Nothing was too much trouble. He made us feel very welcome and answered all our questions. He helped us set up a service plan payment for further major/minor services. The process was easy and stress free. Thank you very much Charlie ???? from Luisa and Davide.
No 16th Apr 2022
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I recently bought a brand new Juke Tekna plus and I must say the staff were brilliant, especially Ronni Wilcox kept me informed throughout the whole process and worked hard to get me into my new car quickly. I'd also like to thank Andrew Korobka who managed to sort a few problems for Ronni in her absence. Thanks to Ronni it was a great all round experience buying a brand new car. Thanks Ronni I love the car.
Mark Homewood 30th Mar 2022
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Having purchased Vauxhall cars for the last 16 years, it was quite daunting looking for a new model of car. Ian West at Toomey Southend was fantastic, talking us through the options, arranging the test drive, never pressurizing us and then when we decided to purchase taking care of the paperwork and buying process. We're delighted with our new Nissan Qashqai and are looking forward to a long and fruitful relationship with Toomey.
Jonathan Milbourn 27th Feb 2022
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Went to Toomey Nissan in Southend to look at the Nissan Leaf for the third time because I really wanted one. Ended up buying one right there! Ronni Wilcox served me and was wonderful every step of the way. Every time I came in to the dealership I felt welcomed with the offer of a drink and she answered every question I had and even answered some I didn't even know I had yet! Ronni not only helped with all the explanation of the documents but when the time came for the handover of the car, she went out of her way to get it done as fast as possible to time it perfectly ON MY BIRTHDAY! I can't thank her enough! Best birthday EVER! A massive thank you to everyone at Toomey Nissan Southend for all your help and what a wonderful car I now have! I'll be looking forward to seeing you again soon. I would highly recommend them, especially if you get to speak to Ronni!
Samuel Symonds 2nd Feb 2022
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I purchased a Qashqai in December and was extremely impressed with Chloe Cranston's professionalism & knowledge. Her dedication to ensuring that I was continually updated on the availability, together with her aftersales service. She exceeded all my expectations & made my purchase a smooth & enjoyable process.
Cliff Willis 30th Jan 2022
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I picked up a new car from Toomey Nissan just before Christmas 2021. I spoke to Chloe Cranston who was very friendly and knowledgeable and willing to listen and answer the multitude of questions that I fired at her. Chloe has provided good after care service by checking in how I'm getting on with the car. Excellent client experience.
Andrew Henderson 19th Jan 2022
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We recently bought a new Qashqai and would like to give a big thank you to Ronnie Wilcox! We found her really helpful and knowledgeable, and she kept us regularly informed with updates as to progress, during this difficult time for the car sales industry. We are very happy with our purchase and give Ronnie a well-earned 5 star rating.
Eileen Hall 7th Jan 2022
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Visited here as my I needed a new car and my mum had previously purchased from here and received good service. We were greeted with the lovely Ronni, who asked me everything I wanted in my future car and what would be my 'dream' in a car. I drive to and from London for work and needed a car that was safe, reliable, economical and of course pretty. I said the specifics of what I wanted and she found me the perfect car. She was super knowledgable and kind, but also human. She didn't try and sell me something I didn't want, she sold me something that suited my exact needs and wants. The thing we loved about her most is that she was 100% human, and not a 'sales' person, she has such a character that it was like talking with a good friend and that is why we bought the car in the end. I think my Grandad was very ready to adopt her as his own! I love my car, it's perfect and the service was incredible. Thank you so much Ronni, you are an absolute asset to Nissan Toomey and I advise anyone going to purchase a car from there (or anywhere) to get to speak with Ronni! I would absolutely come back again, my entire family would! Thank you so so much Ronni, you are wonderful! (Loved Ronni so much I accidentally wrote my review on Nissan Toomey Basildon accidentally too - but she deserves it to be kept!)
India Linzey 28th Dec 2021
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Just bought a new Nissan Leaf from Toomey Nissan Southend. Spoke to Chloe and the Customer Service was 10/10, very polite and always asked if I wanted a drink etc. When calling I was always able to get through and if Chloe didn't know the answer she would go put of her way to find out ensuring I was always happy. After sales care has been second to none also making sure I'm completely satisfied with the car. This is the second car I have purchased from them and will be staying with them due to such a great team they have.
Simon Darby 13th Dec 2021
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We visited Toomey Southend to look for a replacement for our family car. Chloe Cranston was the first salesperson we met there but all the staff were very welcoming and acknowledged us when we entered. Chloe patiently helped us to choose the car, answered our questions and once we had decided to buy one, she was immensely helpful throughout the whole process whether it was in person, by telephone or email without being overbearing. Likewise, she and her colleagues and manager were also approachable and ready to answer any other queries particularly through the process of purchasing and collection and since then in the after-sales period. We have been very happy with the level of service in purchasing our Nissan that I may well return there when it is time to replace my own car.
Faisal Idrees 29th Nov 2021
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Thank you to Chloe Cranston for her help on the purchase of our new car from Toomey Nissan Southend. My wife and I found Chloe to be really approachable and helpful, we didn’t feel pressured at any point and had any questions or concerns answered. We would highly recommend Chloe and her team to anyone considering buying a new car.
Andy Catchpole 27th Nov 2021
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Chloe Cranston is a very very good and professional saleswoman, she's very patient and answers all my questions and put my worries to rest. I would recommend more of her in every sales room. You can see she enjoys her job,it's a passion for her and her after sale care is outstanding, she calls me to find out how the car was performing and if there was anything else I forgot to ask and that I can always call her when ever I have any concerns. My experience with her was excellent.
kofo Adeosun 27th Nov 2021
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I would totally recommend Ronni if your looking to buy a new car, Ronni was knowledgable on the car we wanted, answered all our questions and concerns and was always happy to be of help she was a pleasure to buy a new car from and a credit to toomey’s. Thank you again I just love my brand new qashqai. Heidi & Jamie
Heidi Cowland 16th Nov 2021
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Got a lovely friendly reception when I went to look at a new car .... The lady I spoke with I think her name was Chloe, was very helpful and knew all about the cars I was interested in which was a Qashqai. I'm now a very happy owner of a brand new Qashqai hybrid. Motorbility is very good here and very easy to sort out 100% professional. Thank you for all your help.
Matthew “PiXeLbLuE230” Lewis 4th Nov 2021
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I recently had the pleasure of making a purchase through Toomey Nissan. Ronni Wilcox from sales was very helpful and explained everything in detail, you can tell that she is very passionate about the car she is selling and was keen to make sure that we understood everything and didn't mind repeating information if necessary. lt was a pleasure to be dealt with by Ronni and we wish her all the very best in the future. Margaret and Mick.
Michael Gordon 1st Nov 2021
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We had the pleasure of dealing with Ronni during our recent visit to Nissan. She was amazing from start to finish, not at all a 'pushy' salesperson and really open and informative. She engaged with both my husband and I and also our little girl which was lovely. She got us exactly what we were looking for and provided excellent service from start to finish. Thank you Ronni
Gemma Harris 22nd Oct 2021
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A great and easy process purchasing my new Car. I would highly recommend taking to Chloe if you are looking at purchasing a new Nissan. She will ensure all your requirements are met with excellent customer service.. Thank you Chloe and the Nissan team in Rochford. I will be back for my next car purchase.
Terry Burke 8th Oct 2021
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I am giving Toomey Southend 5 Star because of their best Staff Jessie Holland. I just would like to let you know that from the time I met you and you have assisted me as a customer in Toomey Nissan Southend, you have never ceased to impress me with your professionalism and outstanding attitude. As you are aware, from the time I have acquired my Nissan Qashqai, there had been many or a few disappointments. Such as: 1. I almost paid a penalty of £1,000.00 by DVSA as the car was given to me without MOT. The MOT if I am not mistaken was end of May 2018, I acquired my car June 2018. I almost cancelled my trip to the US because of the letter I received. It was also most disappointing as when I was trying to book the MOT, I was initially told there is no schedule available until the next two weeks etc, despite me saying my car was given to me without MOT - I initially spoke to a Male Staff and then another male staff. Then, If I remember it rightly, the moment it was you (or another lady but I think it was you), I was booked for MOT straight away. The problem in that situation was the first two people or Nissan Staff I spoke with did not take the time to LISTEN and I felt the general disinterest. Whereas with you, you attentively listen and acted quickly. You made me feel valued 2. When my car had an engine trouble shortly or a month after I got it, I had a few calls and booked a few service I think. Basically, the outcome was the Engine needs changing and I think it can explode or dangerous (I can't remember). There was a whole I have to pay for it and Toomey Nissan not being responsible if the car broke down I think or the engine being bad. I was initially quoted and was informed that I have to pay for the repair. I am not certain whether the warranty and other "perks" when I got the car was filed or documented. Again, I felt let down by Toomey Nissan but it was Jess that double checked and ensure that all documentation are in place and I was looked after whilst other member of staff was quick to discuss about payment and quick to brush off or say Toomey is not responsible for the car they sell etc. This I think is lack of concern and care for clients. There were also lack of understanding and empathy which Jess have extended to me Although in my last repair service in August 2021, the car is still not sorted out yet and the same noise has not been sorted. All 3 visit repairs, Jess has been the calming and understanding member of staff who made me feel valued and although I am moaning due to a number of unpleasant experience - major (such as the above) or minor , Jess always gives me that re-assurance that if I have a question, she will have an answer and if there is a problem, she will get to the bottom of it and sort it out or help me with it. Over the 3-4 years that I have been a Toomey Nissan Customer and some people have started, left or gone, over the years, I notice a change but I will still say Jess is the best of all. Jess has an impeccable character and professionalism. I can only say outstanding comments about Jess and I would like not only Toomey to know but Nissan should know this too. With Jess in the team, it can guarantee loyal customer and she is able to redeem a relationship going downhill with Toomey due to her kindness, being helpful and making customers feel valued. I hope that Toomey Nissan gives the right credit, appreciation and acknowledgement to Jess as she definitely is an asset to Toomey Southend. A lot of people are after "sales" and just after doing things for the sake of doing things but you will question the quality of their work and sincerity in how they assist you and treat you. I can be looking grubby at time and maybe look down by others, but Jess will look at me and treat me as if I'm an important person. Warm regards Haezell South
Hazel Cardenas 8th Sep 2021
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Aaron Knight has recently sold me a Quasqui. This is now my 3rd Quasqui, and although I believe this car can sell itself, the process of selling and buying through Aaron makes the whole experience stress free, comfortable and enjoyable. He deserves 5 stars for his professionalism and always courteous but approachable manner. Thank you.
Yvonne Bruen 4th Sep 2021
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Aaron Knight sold me a beautiful 2021 Nissan Leaf E+ Tekna. It's an absolute treat to drive and Aaron was a top sales man. He offered us the best deal he could possibly give and was very patients with us. To quote what my father said "This man ( Aaron) knows how to sell a car". Thank you very much for this beautiful new car and for being so helpful with our questions or issues before and after the purchase of the car. Great salesmanship, great car, great deal and great dealership.
Edith B 3rd Aug 2021
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I return to Toomey Nissan each time l want to discuss the possibility of changing my car. Chloe Cranston has been of invaluable assistance during the purchase of my last 3 cars. She is never pushy but she always finds the car that she believes will best suit me then leaves me to make the decision. The whole process of exchanging my car for a newer one is done with quiet assurance and total mastery of her knowledge of each car. I totally trust her. Christine Butcher
Christine B 19th Jul 2021
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I would like to take this opportunity to thank Jordan and Toomey Nissan Southend for all their help in sorting out our replacement car. Jordan was really helpful..nothing was too much trouble and totally professional he sorted all our queries and made the whole process so easy. Great service and I would definitely be recommending Jordan Parsley and Toomey Nissan Southend to my friends and family for future purchases. Kind Regards Ian Hamilton
Lynn Hamilton 6th Aug 2020
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After purchasing a Nissan Qashqai four months ago we have had nothing but issues with the dealer. After the vehicle did not start when we picked the vehicle up we were advised that it was due to it sitting on the forecourt for several months, at the time we didn’t think too much of this until now. Two weeks ago, a warning light appeared on the dashboard relating to the DPF filter, this issue arises from vehicles not being driven frequently. It is quite apparent that the vehicle was sold with this issue and has been magnified by the travel restrictions imposed by the government. After investigating, Nissan have refused to carry out the works unless £1400 is paid upfront as they say a DPF fault is excluded from the warranty (I am unable to confirm this as the dealer did not provide us with the policy wording). Its now 6 days since we were promised a courtesy car, we have still not received a call back and my family are in a very difficult situation, unable to work or go to the shops. Nissan promote themselves as a family run business with family values, this couldn’t be further from the truth. After leaving this review a senior manager made contact and rectified the issue. I have changed the score in accordance with this but believe this matter should have been dealt with properly in the first place.
Michael Lawton 5th May 2020
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We picked up our approved used Nissan x-trail two weeks ago today. Couldn’t be more happy with the vehicle or the service we received prior to choosing this car. We dealt with Eros over a period of a few weeks whilst trying to make a decision. He really couldn’t have been more helpful. He let us know he was there to help with any queries without being pushy. Thank you so much Eros, we would highly recommend other people looking for a car to come and see you.
arsmithbecca1 14th Mar 2020
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This dealership is so much better than I have used before over the years, phone calls were always answered quickly and were always returned if not available at the time. My dealings with Eros were superb, always helpful not pushy at all, he always kept me updated with the delivery of my new car which we collected on the 2nd March. The handover was really well done and we were made to feel special, I have uploaded a couple of photos showing my delight in unveiling the new Juke. Well done to all at Toomey Nissan Southend.
Eddie Adams 4th Mar 2020
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What a wonderful experience I have encountered at Nissan Toomey Southend-on-Sea with Eros and all the Team . I cannot fault his customer service skills, Eros delivered on every level. My friend (Wally , yes you got a mention ) and I , found Eros to be helpful, polite, professional, knowledgeable ( not just about cars ) and informative. Thank you so very much and most of all am over the moon with my new Juke (#bigcarmatappreciation).
Claire Brown 31st Jan 2020
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Excellent service at Southend Nissan showroom.Eros who helped me buy my new car was extremely helpful and had a way of explaining everything thoroughly. He made the day I picked my car up a special occasion as it was my birthday. He explain everything about the car thoroughly before I drove out of the showrooms. He was both helpful and it was a pleasure to be served by a excellent salesman. I Would highly recommend Eros at Nissan Southend.
Barbara Phillips 29th Jan 2020
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Very happy with the service & deal we got at Toomey Nissan Southend. Options were set out to us clearly & in a professional & non pushy manner. The deal we ended up leaving with was just what we wanted & everything was sorted promptly. Very happy to be leaving with our brand new car 3 days after our initial visit. Great service.
Gemma Kerr 30th Dec 2019
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I was invited to the Juke launch night and immediately spoke to Lambros on arrival. On deciding to purchase my new Juke (the 3rd I have had) Lambros has been professional and very helpful, Constantly updating me on progress of the order, much like the rest of the staff at Nissan Southend. I have now confirmed a deal and am very pleased to be driving off in my new Juke today. Fantastic service from start to end and I would certainly recommend.
Jo Fordham 29th Nov 2019
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Today went to Nissan to pick up my new car from motorbility and the person that was dealing with us is Dan Pollard who kept me informed on everything that was going on with the car. I recommend going to go to this dealership and ask for the man himself,Dan Pollard,very polite,helpful with any questions you have and excellent customer service. Thanks Nissan I'm one happy customer with my new car. Michelle stanbury .
Anthony Richardson 31st Oct 2019
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I first went to Nissan a few months ago when I started to look for a newer used Car I met with Jordan who went through what I wanted and was very helpful. On my next trip when I finally decided which car I wanted, I met with Aaron who helped me buy my my new car, he was absolutely brilliant. Never having had a Nissan before he he was great in explaining everything. Would highly recommend Aaron if you need help.
Caroline Dethridge 12th Sep 2019
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Probably one of the best sales experinces ive had and im not easily pleased. My salesman EROS is a credit to nissan, took care of everything from start to finish, knows his craft inside out and was to happy to assist me with multiple queires on various cars. Im sure all the sales guys at nissan are grest however EROS is certified which i am only to happy to vouch for, thanks for a great experince, see you in 3 yrs!!!. Chris M
Chris Michaels 28th Jul 2019
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I had an excellent experience buying my new car at Toomey Nissan. All of the staff were brilliant, but in particular, Eros, who was my allocated salesman and was exceptional. He answered all of my many questions patiently and accurately explained everything that I wanted to know. Nothing was too much trouble for him and I am very grateful to him for making the whole experience a very satisfying one.
Craig Bowles 8th Jul 2019
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Sam and Tom sorted me today. Mostly Sam. Professional, polite and appropriate. Helped me qet a lift with your runner driver flto a train station. Service took a little longer to coNplete, so Tom sorted me a courtesy car for an hour to fetch my daughter, on time. Return of my car seamless and no messing around. Pleased with Service and help received today. In this cut throat world, this is the level I would expect to retain my custom.
Michael Beattie 18th Jun 2019
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We purchased a used Nissan Qashqai on 11/5/19.... couldn’t be any more chuffed with our new set of wheels & were treated like Royalty by ‘Eros’ our Salesman.... The entire company were a pleasure to buy from.... Recently compared experiences of my car purchase with one of my friends who brought a Mercedes the day before me, & when she told me she was left waiting & treated badly just because she brought a used car... I thought it was really important to mention just how easy & professional the ‘Nissan Toomey ‘ guys are... So grateful & completely over the moon... thank you , Lita Smith x
Lita Smith 14th May 2019
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This is my second time purchasing through Toomey Nissan! Both experiences was good and positive! However, I was really happy with Chloe! She initially contacted me to see if I’d like to upgrade my car. We set at least 4 appointments or thereabouts… Each time for different reasons I cancelled BUT Chloe was always professional and kind; she never once made me feel as though I was a waste of time. Instead she was always understanding and we’d make a new appointment. Finally I went in on my last appointment! Chloe was even more amazing in person! She put me at ease straight away; she is really knowledgeable AND most importantly listen with understanding to what the customer wants! Chloe walked me through so much which then allowed me to make an informed decision! I am really, really happy with my purchase AND most importantly I am confident if I need changes/addition before receiving my purchase Chloe would be more than happy to assist me the best way she can. Thank you Chloe!
Michelle Thompson 26th Apr 2019
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I took my first new Nissan QASHQAI car today from Toomey in Basildon. I am so happy and delighted with their service. I am very much impressed with their staff especially Mr Mohamed helped me. In future I definitely come back to this show room and happy to recommend others buy car from them. Thank You Raj
RAJ REDDY 12th Jan 2019
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I was very happy with the service provided at Toomey Nissan and in particular, Jordan Parsley, the Sales Executive who sold me my vehicle. There were a couple of hiccups along the way, but this was acknowledged by Jordan, and I was very pleased with how he resolved the matter to ensure that I was happy overall. Car looked fantastic when I went to pick it up. Jordan talked me through all of the key features and controls and he called me up a couple of days later to check I was getting on ok with the vehicle.
Gumayel Miah 8th Oct 2018
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We came in recently and met with Sam. We needed a bigger car as we are expecting our first child together very soon. There was a used Nissan XTrail that my partner wanted to purchase. We spoke to Sam and he was very helpful. We went away and came back a couple of weeks later. I would like to praise the knowledge, professionalism and patience that Sam displayed. The way he conducted himself and behaved during our visit allowed us to purchase this car. His support has now helped to assist us with our expanding family. Anyone who is looking to upgrade there car i can't recommend Sam or Toomey Southend highly enough.
Lawrence Mills 31st Jul 2018
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What a pleasant experience dealing with your service advisor staff, Sam was very helpful and efficient in getting our Juke’s a/c re-gassed and organising an interim health check and mini valet. The car was returned to us promptly and in immaculate condition. Well done Sam and all the team at Toomey Nissan. Excellent customer service!
Susie Allen 2nd Jul 2018
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Initially saw and spoke to jack Johnson. Very helpful. Answered all questions satisfactory and willing to explain things more than once. Nothing seemed too much problem for him. gave, I feel an honest appraisal of the product I was seeking to purchase. Sale went through smoothly and to deadline. Remembered my partner and I each time we returned. Would recommend to friends. Felt got better service than from competitor.
John Palmer 22nd Jun 2018
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Would like to thank Joe Bagley for his hard work trying to get a new car in April after my Dacia was written off, and for my new Dacia Stepway. I am very pleased with the car and the purchase went extremely well. This is my second car from Toomey Southend and very pleased with all aspects of their after sales and servicing. Many thanks from a satisfied customer.
John Birt 11th Sep 2017
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Was a bit apprehensive at first as it was our first time buying a new car. We opted for the Nissan Leaf and the E.V salesman Rob Bennett was great. Had all the info about the car and answered all our questions of which there were many. We have had no problems with the car and really pleased we went for the E.V. We got a good deal on our old car, way better than if we had sold privately. Have not had to use the service desk for anything other than using the free hire we get if we need to go a little further than usual. We get the odd courtesy call from Rob every now and then just to check all is well. All round good service, would recommend Nissan and definitely recommend the Leaf.
Elizabeth Thacker 8th Sep 2017
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Dissapointing - Expected more from an approved used Nissan. Picked up car to find not clean. Salesman insisted had been valeted, but we found clear dirt marks in several places in interior, pedals muddy, cup holders grimy, dirty boot cavity (defo not been touched as found 20p), and paint/scuff mark on front Nissan badge. Salesman offered for us to bring back car later in week and he would arrange to clean, but not convenient for us as have two children and jobs to manage. Car should be tip top for picking up. We took it home and did ourselves. Also, drivers side mat had hole in it (salesman removed and claimed cars don't come with mats). We have now found drivers seat has split in fabric and more marks on the body have become evident. It appears very little effort had been made to prepare the car for us. Got feeling this was due to asking for worn gear knob to be replaced, so money saved in not doing anything else. Also asked to completed receiving form ticking off all car items had been checked, even though not received car. Slack. Update - Good response from Nissan Toomey. Followed up on my comments and wanted to address the issues raised. Willing to listen to my customer experience and want to improve it. From disappointing initially to now a happy customer. Particular thanks to Ian and Gary. From 2 stars to 4.
Chris Goodson 28th Feb 2017
About Toomey Nissan Southend
Nissan is ideally located in Southend to serve our wide range of customers, who visit from across the region for more than simply the manufacturer's latest cars and commercial vehicles. They also choose us for the personalised approach we take to customer service, and the experienced experts we employ in our showroom and at our service centre.
You can benefit today from the guidance of our dedicated team, and getting in touch is straightforward. Submit an enquiry through the online form any time of day and we will respond as soon as we can. You can also call the required department on the numbers shown during business hours to speak with us directly. Alternatively, visit us in person at our modern site for a friendly discussion.
We are located just off Cherry Orchard Way to the north of Southend-on-Sea, and next to London Southend Airport. The A127 is a short distance away to the south, and it provides motorists visiting from the London area with a quick route to our door. If you plan to travel by rail, Southend Airport train station is also close by.
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