After visiting Toomey Citroen Basildon I was very happy with the Service received by Dan. He was very professional, friendly and helpful when I was deciding which car I wanted to purchase. He was not pushy and answered all my questions and queries to assist with my decision. I would definitely recommend him and will undoubtedly visit him again when needing a new car. Thanks for all your help and infectious humour Dan
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Find Us Directions
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Sales Open Until 6:00pm
Toomey Citroen Basildon
Contact Toomey Citroen in Basildon
- Sales: 01268 921027
- Service: 01268977328
- Parts: 01268 919644
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- Monday: 09:00 - 18:00
- Tuesday: 09:00 - 18:00
- Wednesday: 09:00 - 18:00
- Thursday: 09:00 - 18:00
- Friday: 09:00 - 18:00
- Saturday: 08:30 - 17:30
- Sunday: 10:00 - 16:00
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- Monday: 08:00 - 18:00
- Tuesday: 08:00 - 18:00
- Wednesday: 08:00 - 18:00
- Thursday: 08:00 - 18:00
- Friday: 08:00 - 18:00
- Saturday: 08:00 - 13:00
- Sunday: Closed
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- Monday: 08:00 - 18:00
- Tuesday: 08:00 - 18:00
- Wednesday: 08:00 - 18:00
- Thursday: 08:00 - 18:00
- Friday: 08:00 - 18:00
- Saturday: 08:00 - 13:00
- Sunday: Closed
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New Citroën Cars e C4 X
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Citroën Servicing Service Offers
Explore the service offers available at Toomey Citroen Basildon.
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Pat Digby 16th Nov 2023
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Just taken delivery of my new Citreon C5 Aircross - very happy with the whole process from ordering to taking delivery thanks to sales executive Charlie Denholm who I found to be polite, professional and knowledgeable. Charlie quickly answered any questions that I had and I left happy with the whole experience.
Nigel 21st Oct 2023
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I had a really good experience with Charlie Denholm at Citroen. Although the car id ordered with motability did take longer than I’d expected, Charlie did keep me updated every step of the way including sending me a video of my car when it had arrived at the dealership knowing how excited I was to get the car. I was very well looked after by Charlie and other staff that I’d dealt with at Citroen. They made sure the car was exactly what I wanted and Charlie even gave me a call a few days after I collected the car to make sure I was happy with it. Couldn’t ask for better service.
Chloe Selfe 19th Oct 2023
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Brilliant service from Gavin at Citroen Toomey. All the information that I needed to be confident at driving home with a new car, the connection of mobile phone to the app, something that is quite beyond my doing, and the offer of continued support if I need it, with the computer especially. Thank so much Gavin for your help and the humour making the transition back to Citroen so easy and comfortable.
David 2nd Oct 2023
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Although electing to purchase a Clio via Toomey Renault, we were very impressed with the Citreon C4. Charlie was brilliant, great product knowledge, knew his Motability, was personable and engaging. Really good customer care. I almost felt guilty not buying from Charlie. Thank you Grahame and Anna
Grahame Crew 29th Sep 2023
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I/we recently purchased a vehicle from Toomey Basildon and I/we dealt with Dan. From start to end, the process was faultless. Nothing was too much and we were consistently given clear and regular updates regarding our order. I would therefore not hesitate to recommend Dan & the Team. If you are looking for a new or used car, these are the people to speak to! Thank you immensely! Alan & Lucy
Alan Warwick-Baker 28th Sep 2023
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I met Gavin yesterday morning to discuss my need for a new electric van and also a test drive. Gavin spent a few hours with me explaining everything and took me for a test drive. He was extremely polite and patient with me, I really felt that I was in good hand. I am very pleased how things went and my van been ordered. Thank you so much Gavin
Fred 19th Sep 2023
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Just some feedback re the reception at this garage. Dealt with fleur miles who was excellent if poss would give 6 stars! Polite professional calm well organised and excellent communicator. Kept me up to date with what was going on and tried to quickly resolve any problems that arose. No not a relative and never met her before!
Dave King 18th Sep 2023
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I was recommended a Citroen by a good friend who owns one. I met Charlie whom after introductions was kind, courteous, polite and above all truly informative and knowledgeable of the vehicle’s and answered all my questions ???? My opinion; Charlie is an absolute credit to your organisation A+++ Mike Baldwin ????
Mike Baldwin 3rd Sep 2023
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Due to my past experience a few years ago, I was very nervous to come to the show room, as it wasn't made to seem very child friendly in the past. However, upon entering we were welcomed with a huge smile from Alfie A. I immediately felt so much more relaxed. From start to finish he made the family feel welcomed and was very good with our children. He explained everything so well. It was a great experience and we couldn't be more thankful. Thank you Alfie
Stefi Tshuma 8th Aug 2023
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I’ve been a Citroen customer for 10 years now would never go with anyone else. Wow oh wow! Loving my new car. It arrive much quicker than expected. Carl and Alfie kept me update every step of the way. Would highly recommended there services 5 star rating from me. Thanks Again from a very loyal and happy customer. ⭐️⭐️⭐️⭐️⭐️
Jennifer Newbery 1st Aug 2023
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So far my experience of the sales team has been a very positive one. I purchased my Citreon C1 Flair about a month ago and from first looking at the car to making a few follow up calls about a few minor points, the service has been very friendly, courteous and helpful every time. I initially saw the car online after months of searching for a small automatic car and being fussy about which garages to purchase from. So far I'm very pleased with my purchasing experience at this garage and my car. I found Gavin Harris very personable and easy to talk to. I didn't feel under pressure to buy the car, which I'd already put a holding deposit on and he gave myself and my relative space and distance to look at it alone. He took on board my requests for a few bodywork improvements and ensured the service team completed what we agreed on. Since then two of his colleagues, one named Charlie have been helpful over the telephone and another colleague promptly ordered an exterior covering which was missing as it had been overlooked. When my car was delivered the delivery guy answered my questions patiently and explained everything I needed know. Thank you to Gavin Harris and his colleagues for excellent service and a down to earth but professional, helpful attitude.
Virginia Sparkes 25th Jul 2023
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Revisited the dealership this afternoon to revamp my original purchase, Gavin was so polite and professional, took time to fully explain all of my queries in full, made me feel very happy and valued as a customer, his mannerism was excellent, and. I left there fully confident that as a customer I had been listed too in full, and so happy with my final decision and purchase, I would like to say a big thank you to Gavin Harris for your time and advice as this is such an important decision to make.
Cyrina Jackson 4th Jul 2023
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I walked into TOOMEYs very distressed as my car had developed a fault. Fleur was very helpful, explained what they could do there and then, and got my car sorted for me by midday the next day. I could not have asked for better service and support from Fleur and the rest of the team. Thank you very much.
Natalie Cole 18th May 2023
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We ordered our citroen C5 Aircross at Toomeys Basildon on August 2022 after discussing our choices with Bill Underwood from motability .He was a great help as we were making a transition from a large Alambra 7 seater,and not sure about having a smaller car.We are very pleased with the Citroen . Although we had to wait 5 months for the car, Mr Underwood kept us informed every month which we appreciated,and he is there for any questions or problems we may have.
Edna Bruns 12th May 2023
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Great customer service. Daniel was especially helpful. Bought a new van for my electrical work and from start to finish Daniel was great, and he fixed me up a great deal and the van has been perfect. All the staff here are very helpful and friendly. Will return if I ever need a new van in the future. Pleasure doing business.
Danny Revell 8th May 2023
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I picked up my car at the busiest time of the year at the end of March, so there were lots of cars going out that day, but even so the service provided by the staff was excellent. I had Bill Underwood from Basildon who helped me choose the right car, he was very informative and explained everything really well, he made the process very simple.
Kate Dickens 27th Apr 2023
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If you really don’t want to have a new car, then better don’t visit this place! ???? I booked just to service my old car, and got an irresistible offer from Bill to trade in my car and get a new one and was love at first sight- the car, not the dealer ????. Our 3rd car brought from same dealer in Basildon, staff so friendly and approchable.
DDD Family 27th Apr 2023
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We took our Citroen in for its second service and it was our first time using this dealership, we was looked after by Michael in the service department and he was brilliant, kept us updated throughout the whole process and was very knowledgeable and attentive, the car was also gleaming when we collected it! Very happy with the service we received , thanks Mike !
Maria Edney 26th Apr 2023
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Fantastic company to deal with. Daniel really helpful and nothing was to much trouble when purchasing the car. Happy to answer any questions when I called re the car , as they were waiting for delivery . Also bill,alex,gav,Carl & Alfie,were only to pleased to to give me info & help when Daniel was not available. Will singing their praise to other people and recommend to go them to purchase their next car from them.
debbie macgregor 31st Mar 2023
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Really good experience at Toomey Citroen, Basildon. Recently picked up our Berlingo motability car. Prior to the handover, Bill kept us informed as to the progress, both with phone calls and messages. He even sent us a video of the car when it arrived. At the handover, both Bill and his trainee went through everything thoroughly and since picking it up Bill has phoned and messaged to check we are not having any problems.
Pat Stephenson 23rd Mar 2023
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I'm the fleet manager for my company, and we regularly use Basildon Toomeys for our Citroen vehicles. There's always an excellent service from Fleur in the Citroen service dept, and she regularly goes above and beyond to help whenever we're booking in, either for routine maintenance, or more complex issues.
A Thomas 28th Feb 2023
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William Underwood sorted our Motabilty car out yesterday with us and made the process simple, easy and friendly, very professional service from start to finish. His apprentice Alfie was also helpful, polite and very friendly. Based on this level of service I doubt we will go elsewhere for a Motabilty vehicle now, the entire process was excellent
M G 21st Feb 2023
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I phoned up to bring my car in to be repaired. I didn't have to wait long for an appointment and they diagnosed the issue and repaired it very quickly. I was given a courtesy car so I could stay on the road whilst they fixed my car. I am very happy with Fleur's customer service the whole way through and I definitely won't take my car anywhere else.
LRD09 9th Feb 2023
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We have had contact with various members of staff on several occasions this week buying a used Citroen from Toomey, Basildon. The staff have all been helpful and efficient. A big thank you to Bill Underwood firstly for preparing a video of the car for us, personally, explaining all its features. He was very helpful when we came to view the car, purchase it and later collect it. We liked his positive attitude and good humour.
Frances Delamare 8th Feb 2023
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As soon as we walked in Bill made us feel welcome. We had been walking round all the manufacturer's showrooms and no-one else had been more welcoming. Within a matter of minutes we were looking at a car that fitted everything we were looking for. The car we ended up buying! We asked a lot of questions and, regardless of there being a chance it wouldn't go through, Bill was upbeat and helpful (as well as a laugh). Thanks Mr Underwood, we got a car we love.
LordsofRandomness 3rd Feb 2023
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My Company was interested a buying a new electric van - we approached 6 dealers to gather information and prices. Toomey were the only dealer that we did not have to chase - the 3 salesmen for the 3 different manufacturers that Toomey offer all got back to me straight away with the information requested - all the others needed chasing and some I gave up on as they were so unresponsive. We choose the Citroen and dealt with Gavin Harris who is a credit to Toomeys - completely professional, knowledgeable, honest and customer focussed - next time we are in the market for a new van it will be one call straight through to Gavin - thanks Toomeys for a fantastic customer experience and thanks Gavin for being so helpful.
Chris Armstrong 25th Jan 2023
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Had a great experience buying a car with Daniel last weekend. He was very friendly and put no pressure on me to make a decision quickly, I was able to look around the car properly and test drive it without feeling too watched. His service was excellent and would definitely purchase again from Toomey based on my experience with Daniel!
jess payne 24th Jan 2023
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I picked up my new car today Love it. Alex was very patient with me. He went through everything with me and made sure I understood. What I didn’t pick up, he went over again. He even went up and above ,to put my car in the position to drive straight out. He was very professional ,polite and everything went very smoothly. And he was at the other end of the phone if I was to have any questions 10/10
Anita Gardner 18th Jan 2023
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I dealt with Fleur regarding repairs and service on my Citroen van. Fleur went above and beyond to assist me and ensure my whole experience was 5 star with Toomey, Fleur was very professional, friendly and punctual with all her responses, I have no hesitation in recommending Toomey at Basildon and in particularly Fleur she was a real star.
Susie Smiles 18th Jan 2023
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Ordered my Citroen C5 Aircross back in 2022. Collection was today 11/1/23 My representative William Underwood, I couldn’t fault at all. He was very helpful rang me when he said would and answered any questions I had I couldn’t ask for better to be honest If your on Mobility then speak to William he will sort you out.
Joanne Golder 11th Jan 2023
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I have needed to visit Toomeys a few times recently and have received excellent customer service every time. Fleur has gone above and beyond to help resolve the issues I have with my car and kept me regularly informed with what is going on. Very helpful and friendly. A real asset to the company. Great mechanics there too!!
Sarah Louise Smith 28th Dec 2022
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Toomey provided a diamond service from the moment I first enquired about a new car. The care and attention was courteous, professional and (most important) not pushy. The sales person I dealt with (Bill Underwood) kept in close contact and provided me with regular updates. When it came to collecting my new pride and joy, Bill provided me with a thorough handover and explained everything, answering all me questions. Highly recommend both Toomey and Bill Underwood.
Craig Tibbles 15th Nov 2022
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I ventured in to speak to Bill about looking at either keeping my c3 or looking at another car after much discussion , I decided upon getting my now c3 aircross I cannot thank him enough for his knowledge advice to help me make my inform decision of getting the car , and making it a very easy for this A very grateful customer
Gillian Smith 13th Nov 2022
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I am highly delighted with my Citroen C3 Aircross I’ve just purchased from Toomey’s at Basildon. Daniel was very professional and courteous and sympathetic to my needs. I was able to place my order comfortably and with no pressure. Daniel explained everything clearly to me and kept me up to date with the progress of my order. It was a pleasure to do business with Daniel and the team and I wouldn’t hesitate to recommend Toomey’s to anyone. Many thanks for everything, Wendy.
Wendy Russell 7th Nov 2022
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We bought a used Citroen a couple of weeks ago. Adam Kirkland went out of his way to make sure we knew as much about the car as possible before we left the showroom, and then worked with the body shop to help us out a few days later after we were unfortunate enough to be hit by an uninsured, hit and run driver. Great work by the Citroen team to get us back on the road again. The car is back to the way it was when we bought it. Thanks Adam.
Angie Everitt 1st Nov 2022
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Amazing service by Rob .Nothing was too much. Great man ,great sense of humour .Explained everything professionally. A real change when buying a car ! I will go back to him , just because of the brilliant service , great attitude and good laugh! If you go into Citroen don't forget to ask for ROB and the whole experience will be a pleasure as it should be .
HA Q 23rd Sep 2022
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me and my partner went into Citroen Basildon today to test drive the Citroen C4 All Electric car, rob was the guy that explained and sorted everything out for our test drive, me and my partner both had a lovely welcoming from rob, we loved the test drive, the staff at Basildon Citroen are so friendly and easy to approach. keep up the good work guys!!
Rob Nicholson-cook 22nd Sep 2022
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Daniel at Basildon Citreon. was a real star. My husband went to buy a car, and I fell in love with a blue citreon c3 which had been brought in that day. So after helping my husband, he spent another hour helping me buy my car. He also stayed after 6 when we picked up our cars and did not rush us at all. Very polite, friendly and helpful.
Susanna Stidston 31st Aug 2022
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I was helped by Rob Yeldham, who assisted me in buying my new Citroen C1. He gave fantastic customer service, and it was a joy speaking with him. He made sure the car was in the best condition before I took it home and made sure setting up finance was as smooth and uncomplicated as possible. He even drove me to the closest train station on the initial visit since I had never been in the area before! Rob, if you're reading this, thank you very much!
Chima Osuagwu 28th Aug 2022
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I had really great experience with the Tommey Citroën dealership in basildon. Thanks to Adam in their sales team. Adam was really helpful for the whole process, and so far so good for the car experience. I would definitely recommend a friend or anyone who is interesting to buy a car in this places.
Anas Abshir 26th Aug 2022
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Adam Kirkland went above and beyond for my partner to help part ex with Ford Fiesta, as many other places wouldn’t help: he was so sure he could and he really did everything possible to help us: Really impressed with the help, his knowledge and the best customer service we have received also. Keep up the awesome work Adam and thank you for your help !
Steph Bedford 6th Aug 2022
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Amazed with Adam's customer service at this branch. I went there just to browse and Adam went over and above with his customer service making sure we had been given every detail for each car we lied eyes on in the showroom and more. He was so polite and ever so patient with us. Keep up the good work ????
Opinionated Visitor 3rd Aug 2022
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We’ve just had our first year service on our new Citreon and I can’t express enough the seamless, pleasant and “going out of their way to help” customer service attitude that we had from Toomey Citreon to suit our (my wife and I) busy schedule. A big THANK YOU to Fleur at Toomey Citreon in Basildon for all you efforts and for your support in making what we thought would be stressful a very painless day ????, a credit to your Company. I wouldn’t hesitate to recommend Toomey Citreon and in particular Fleur.
Danny Maleary 30th Jul 2022
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We found Citroen in Basildon to be the dealership we used for our recent car purchase. After visiting several different dealerships I can confidently state that Adam the executive salesman is a true professional. He is courteous, friendly and very helpful. Most importantly what set him apart from our other encounters we had, was his product knowledge and his keen interest to learn more. We purchased a C5X in pearl white and look forward to delivery. We have since recommended them to friends and hope they achieve much success. Christian and Maddy
Christian Classen 30th Jul 2022
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Had a great experience with Toomey Citroen. Worked with Daniel Opeodu to part ex my car. He was great at explaining all the details thoroughly and kept me updated regularly with the progress. Had a few hiccups along the way with the car it’s self, however I didn’t feel like I was ever out of the loop. He was also very personable and friendly, and we could talk to him with ease. Would recommend highly.
georgia “GeeJay” jones 20th Jul 2022
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From start to finish Rob made purchasing our new car seamless and stress free. He answered any initial questions we had quickly and efficiently and arranged a test drive of the car promptly but within our available times. The car was ready when he agreed and he was very informative on all steps of the process. We without a doubt recommend Rob if you are looking to purchase a car and will definitely be returning customers when we look to purchase our next vehicle.
Samantha GREENE 19th Jul 2022
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I collected my brand new C4 today and I can not thank the team especially Toby for going over and beyond to make sure that I had the car asap even though the rest of the world are still catching up after COVID,we originally went to another brands show room to get a car and they were so rude we ended up in Citroen and from the moment we walked in untill the moment I drove away with my car Toby has been the most amazing salesman nothing was too much trouble and he went above and beyond without any pressure at all,hopefully he will still be there when I get my next car but even not we will return to Citroen as customer service was impeccable and that's what sold the car but the car is awesome too ,????
Char Lunn 16th May 2022
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Went down to have a look at a few cars on the toomey site, was greeted at Citroen by Toby Wright - who was polite, friendly, knowledgeable and very helpful in guiding my sister to finding the perfect car to suit her needs practically and financially. Just to add, The overall vibe in the dealership was great too. I would like to thank Toby and recommend this professional to anyone visiting the toomey dealership. Will be back to buy from Toby again in the future.
Shane Williams 10th Apr 2022
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Michael Agius and I recently purchased our Citroen aircross from Toomey Citroen Basildon and were very impressed by the attention given to us by their salesman Matt Edmond. He answered all our questions and was extremely helpful. We are very pleased with the car and would recommend this company to all our friends.
Irene Morley 29th Jan 2022
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The sales team at Toomey's were great. They managed to get my car even with the problems effecting the availability. The car is as good if not better than we expected. My thanks to Matt for putting up with my many enquires about the delivery. And his support was one thing that kept us sane. The whole team Jon , Gavin and Matt are a true asset to the company. As is Samantha in the service department. Many thanks to you all.
Bob Moore 25th Jan 2022
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Me and my wife went into look for a bigger car for our growing family and Toby took care of us brilliantly. I would highly recommend him and Citroen Basildon to anyone looking to buy a car. Having talked to a few dealers that day, Toby was a breath of fresh air. His product knowledge, professional attitude and non pushy nature made the experience a very pleasant one.
skillsy collins 2nd Jan 2022
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Many thanks to Bill Underwood who made buying my new car easy and painless. He was available on the phone to answer my questions prior to delivery and the car was ready and waiting upon arrival at the showroom when I arrived to collect. Bill explained everything clearly during the purchase and also thoroughly explained the features of my new car. Great service. Thanks again.
Kirstie Bleakley 31st Dec 2021
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Matt was incredibly helpful, cheerful and didn't rush me. My car was ready on time and in beautiful condition. He took me through the main features clearly and patiently and nothing was too much trouble with the paperwork. I drove away happy and would recommend Toomeys Citroen, Matt and his colleague Bill for excellent service.
Debby Bristow 11th Dec 2021
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Had a problem with my Citroën that was neither the responsibility of Citroën nor toomey. But called in to basildon and was really pleased with the excellent help and advice from both the sales and service department with my problem being fully resolved by the service team at no cost to myself. Great service and thanks to all at toomey Citroën basildon
david middlemiss 20th Nov 2021
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Bought a car a few weeks ago. Matt was our dealer and he made the process as easy and seamless as possible. Got the price that we was looking for and received a really good Part exchange offer. Matt kept us updated throughout the process and was polite, professional and easy to deal with. 100% recommend.
Callum L 16th Oct 2021
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I've been dealing with Aaron this week for the part exchange of my 3008 and purchase of a used car. By chance it was Aaron who sold me the 3008 three years ago. I was more than happy to be dealing with him again. Aaron was always available and ready to deal with my questions. All in all everything took just over a week. Great service.
Ian Burnett 1st Oct 2021
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Well pleased withTony Johnson, we found him easy to get on with & extremely knowledgable. This is the second time @Toomeys that we have had Tony deal with the finance, once when bought the Astra 3 years ago, and now this time for the MG.With each purchase he got us fantastic terms , pleasure to deal with, top marks
Robin Song 28th Sep 2021
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We brought our Citroen C5 aircross from your Basildon branch and dealt throughout with Matt Edmonds. He was an excellent salesman both well informed and extremely helpful. We can’t paise him enough and this has been an extremely positive experience during difficult times and we would highly recommend you to our friends. Thank you Matt.
Daniel Waddup 17th Sep 2021
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Came in on a whim to look at downsizing, Matt Edmonds helped us. He was great, very informative without being pushy. We left very happy with a purchase and would recommend anyone to seek out Matt for any enquiries. Our only criticism was the computer system desperately needs shorting out as it was SOOO slow!
Tracey Sparrow 17th Sep 2021
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I would just like to take the time to thank Bill Underwood at Toomey Citroen in Basildon. Bill has gone above and beyond sorting myself out a new vehicle. Bill was professional, polite and efficient throughout the whole process and helped me find the perfect car which suited my needs. Thank you once again Bill, I shall be recommending friend and family members to use your service in future!!!
Rhys Pepler 25th Aug 2021
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Another smooth sailing car experience from Toomeys. We went in on the off chance to see if we could switch our car, although it had been less than a year and within minutes we were helped and getting a new car sorted. Quick and easy process but also professional. Rhys was a great help and made everything so smooth sailing. Can’t fault any of the customer experience and will continue to use and support Toomey’s in the future.
Jasmine Bradford 23rd Aug 2021
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I would like to say a big thank-you to Bill Underwood who has set the bar across the board for a perfect customer experience. He was very responsive when I reached out with a brief inquiry about the vehicle I wanted, and was extremely knowledgeable about the vehicle itself. There was a slight hiccup with home delivery of the vehicle but Bill and Jon Wade (the manager) went over and beyond in sorting things out. Their poise and professionalism made for a pleasant process. I can not recommend enough - thank you, Bill!
Obi Egbuniwe 21st Aug 2021
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Big thank you to Rhys Pepler for his help with finding my new car. Couldn't of asked for a better service from a car salesman. He really did go above and beyond to help find the right car when the one I originally wanted sold before I had the chance to come and see it. Will defo recommend to any friends or family looking for a new car! Thanks again Rhys!
Jem Smith 19th Aug 2021
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I went to Toomey's to have a look around as i was now in the position to buy a newer car. I looked around and stopped at Citroen, this is where i was greeted by two members of staff. Rhys was new to the store and although he was probably nervous he was professional, friendly and very knowledgeable. Rhys made buying a car easy, fun and stress-free. Rhys has stayed in contact since via email to make sure im getting along with the car and everything is going well. I have been so happy with my car as i travel for work is has kepy me safe and given me the confidence to drive around without fear of anything going wrong. I cannot fault the Citroen team or the car (C4 Cactus).
amy sutcliffe 2nd Aug 2021
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Recently bought a clio from toomey basildon and our sales rep danny murphy was a pleasure to deal with! Nothing was too much trouble and he went the extra mile to make sure we was 100 % happy! Will defo be coming back to toomey and will look to deal with danny again as he got us a great deal and we couldnt be more happier ????
Tony King 26th Jul 2021
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If you are looking for a genuine dealership that goes out of its way to help you & gives you good solid advice about purchasing a car I wouldn’t hesitate to recommend Toomey. This is the second time we have purchased a new car from them & this time around the service was even better. We were allowed to test drive and look around a large selection of vehicles & to compare different engine sizes, fuels, sizes & specs before we made our decision. A big thanks to Toby Wright our Citroen executive who helped us for both with his knowledge & advice throughout . He answered all our questions and we were really impressed with his attention to care & detail and for his respect for customers & their needs. Also a mention to his colleagues who also went out of the way to help us thanks guys . These days it is very easy to criticise but harder to find a company & staff who really do make a difference Toomey really do.
Kevin Aldred 19th Jul 2021
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Toomey Citroen Basildon have always delivered great service for me over the years. And this year was no different dealing with Toby Wright, who sold me my new car a couple of weeks ago - I couldn't be happier with his service and assistance, not to mention his help with the niggly after sales questions I kept coming up with! Very happy!
Nicola McBane 30th Jun 2021
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This is the 2nd car that we have bought from Toomey Vauxhall Basildon in the last 9 months and the reason is because we were impressed with Fraser Pritlove and his genuine friendly sales technique. We never felt pressured and were made to feel as equally valued customers when we were spending £6,000 and recently £28,000. Fraser is definitely an asset to your dealership and we will definitely recommend him to friends and family in future.
carol stevens 12th Jun 2021
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After walking out of another MG dealership, Mark and all the staff at Toomey’s MG Basildon were a breath of fresh air. Mark Mooney was professional, helpful, understanding and just a nice guy with no hard sell or hidden agenda. The whole process of buying a brand new car was a pleasant experience and Mark even offered to take our photo with the car before we drove off, nice little touch - highly recommended a visit and talk to Mark Mooney, you won’t be disappointed
Paul W 7th May 2021
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Great service from John Tarbard at Vauxhall. Looked at a car on Friday afternoon and collected it the following Wednesday. This is the 3rd car I’ve purchased from Toomeys and this was the most smoothest. John answered all questions and was very helpful. I’d recommend them and will be back for my 4th car!
Rebecca C 21st Apr 2021
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I was looking to get a new car at very short notice and I got to say I had a great experience when visiting Toomey Vauxhall Basildon. Sales Executive Ame was very helpful, friendly and accommodating. I had different demands with a specific budget in mind, and Ame went above and beyond to support me in my final decision. She was also very patient with my indecision on certain features and worked with me to get the car I wanted. Overall great customer service, smooth application process and I got the car I wanted. I will definitely be getting my next car from them. Thank you to Ame and Toomey Vauxhall Basildon for the great service I received.
J W 9th Apr 2021
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2nd vehicle I have purchased from Bill Underwood at Toomeys. This time I upgraded from a Citroen C3 Aircross to the C5 Aircross. Exceptional service from him as always, going so far as to remind me how to drive an automatic and how to use the auto park function - no mean feat bearing in mind he wasn't allowed to instruct from inside the car with me! Thanks Bill - now my days drag at work looking forward to the commute each way. Your recommendation was spot on, she's a dream to drive.
gareth ricketts 29th Mar 2021
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Went and picked up my new used Corsa today. Obvioisly during these times of social distancing, the experience was a bit of a weird one, but overall I'm very happy with the service I recieved from the staff, who were very helpful. I found the whole transaction was very smooth and professional. I've used this garage several times to buy used Vauxhalls from, they work with you on price and I would recommend as I would definitely go back again. Thanks
Dark Jedi Jonny 13th Jan 2021
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Cannot recommend toomeys enough. I had been to other dealerships and been faced with the usual pushy staff. However meeting and dealing with Bill Underwood has restored my faith in buying a used car. He was extremely helpful and polite a truly lovely person. I purchased a used citroen C4 and could not be happier, thankyou
Christine Trewartha 21st Dec 2020
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I took out a lease hire on a van this week. I would highly recommend them to friends and family, If your after a van I would highly recommend going through Neil, he got me approved on the exact same day that I applied and I collected it after it had be freshly valeted a week later. He explained everything to me very clearly and answered any questions I had about the paperwork or contract. Once again I would highly recommend !!!!
Nick Farrant 6th Nov 2020
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As usual, Gavin Harris once again provided a seemless acquisition of my new lease vehicle. Outstanding service which is always guaranteed at Toomey Citreon Basildon. Also would like to mention both Hannah and Lauren on the service desk, over the years have never failed to be polite,friendly and always very helpful. You three, are a credit to the company.
Simon Carter 30th Oct 2020
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Brilliant service and very impressed! Dealt with Mark Mooney for getting my new car, he has been very helpful and provided brilliant customer service for getting my new Vauxhall. He went over and above what is required and ensured I was getting the best car and deal that I possibly could for what I wanted! I've never had a Vauxhall before so definitely will be going back to Toomey Vauxhall. I'm very excited and looking forward to getting my new car!
Jake Wood 21st Oct 2020
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Our family bought a new Citroen C3 today and I can't thank Basildon Citroen enough , especially Scott who explained everything about the car in great detail before we drove it away . Highly recommend this dealership and look forward to purchasing a second car in the near future. Thank you Scott for all your help .
George Davis 30th Sep 2020
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This is my second car with Citreon Basildon and I can’t tell you how happy I am with my CAR & the SERVICE I receiveD from SCOTT, on point in every way, I would 100% recommended theses guys over there Danny and Bill also ... Scott has sold 2 cars in one week to my cousin & myself and has been amazing with both of us ..... with each of us 100% consistent .... thank you Scott for making our Second buys so easy and fun.......
julie Tibbs 21st Sep 2020
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Just been to view my new mobility car. I'm over the moon with it. Its a Citreon Berlingo. The car that i have always said i would never have. The service i have reiceived from Mr Bill Underwood could not have been better. Its been well worth the wait due to Covic. Just awaiting the call from Bill now to sort the addaptions out. Thanks Bill you have been a god send. XxxxxX
Lynne Houghton 19th Sep 2020
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If you want to buy a van come and see Neil Holland at Toomey Basildon. We recently acquired a Vauxhall Vivaro and were very happy with the service received. Neil showed us various vehicles and provided us with information on all of them to ensure we made the right decision. He is very knowledgeable about commercial vehicles and went the extra mile to give us a good deal. I would also like to thank his colleague who passed on my message and put me in contact with Neil.
Karun Duggal 17th Jul 2020
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Brought my 308 from Peugeot last month, after trading in my 208! Steve as always was extremely helpful and helped me with the best deal and made sure I was completely happy with my purchase. My family and I always go to Steve when purchasing from Peugeot & always walk away happy with our cars. I absolutely love my new car and would highly recommend Steve to anyone. Thanks again! Chantal
Chantal Dilaimi 3rd Apr 2020
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Hi I've been to the car dealership a few times now to look 4 a new mobility car and I've had the absolute pleasure to have MR BILL UNDERWOOD to guide us at every turn. Mr underwood has really gone above and beyond to help us and I'm absolutely amazed at all he's knowledge about anything we've asked and Bill has kept us informed all the way what a really lovely gentleman. I just want to say a REALLY BIG THANK YOU
Caroline Emery 14th Mar 2020
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Just obtained a new Dacia Duster Comfort from Toomey Basildon. Very pleased with the car, and how it drives, and with the sales service from Neil Smith and his manager. Neil Smith was very knowledgeable, helpful and handled the sale in a very friendly and professional manner, making the process stress-free and clearly understandable. Would highly recommend.
Jon Grainger 7th Mar 2020
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Big thank you to Neil Smith for his friendly helpful service and very informative advice. I hate the whole process of changing my car and buying a new one but Neil made it easy and the whole transaction was just so stress free it was a pleasure, and within a few days I was in my brand new Renault Captur which I am absolutely loving.
Susie 11th Feb 2020
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I took my mum to purchase a new car we were seen by Bill Underwood and he was absolutely amazing he took my mum for a test drive and before we even came back she was happy to purchase a C1 Citroen but she wasn’t very keen on the colour so Bill got straight on the case & she has now driven off in her new gorgeous Citroen C1 thank you so much Bill for all your help you were fantastic ????????
Kerrie Toomey 10th Feb 2020
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Updated!!!!!!!!!!!!!!!!!!!!!!!! 5 ⭐️⭐️⭐️⭐️⭐️ My Mum collected the car this week and said Bill went above and beyond the call of duty to help her! Also done a 48hr follow up making sure Mum was ok and making sure no more help was needed. He also said if there was any issues just pick up the phone. Bill is a credit to Toomey and should be proud of him self. If you guys are looking for a hassle free journey to buying a new car look no further. I dealt with Bill Underwood today for my Mum (Katrina Woods) he was very professional and very understanding and took the time to explain everything in full so Mum had a full understanding. Bill is a credit to Toomey. Mathew & Katrina Woods
Mathew Woods 9th Feb 2020
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We decided to change our car over Christmas and went along to Toomeys at Basildon to have a look at the Dacia cars. We had time to have a look around before Neil Smith came over to see if we needed any help which was nice to be able to chat to each other about the cars before speaking to someone. Neil went through the various models very clearly and we had a test drive of one. Neil gave us plenty of time to discuss between ourselves what we wanted to do. And so we decided to buy a Dacia Duster. Once again Neil explained all the finance options and went through the figures. Our new car was ready as agreed to collect a few days later. Sales process was first class. Many thanks to Neil. And we are very pleased with our purchase.
Sharon Aspinall 6th Feb 2020
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Would like to compliment the Salesman ( Neil Smith ) on his recent help with buying a used car from Toomey Renault ( Basildon ) - nice guy who took us through the process in a clear and thorough way, with a genuine interest in our wish list. Never taken the time to do this before but was impressed, thank you - Jim.
Jim Cripps 17th Jan 2020
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This is our second vehicle from Toomy Citroen, and our fifth from Toomy group, always satisfied with our Toomy experience', We have never felt motivated to paricipipate in a revue , until now! We wish to recommend and thank 'Bill ' Underwood for the professional ,friendly an very knowledgable way he processed the purchase of our new 'C4 Spacetourer', he made sure that we understood and were confident with all aspects of the vehicle controls, dash set up and entertainment facilities prior to driving away. In our opinion he really knows his product and his enthusiasm in sharing this was infectious, thank you !
berni cooper 15th Jan 2020
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Had the pleasure of meeting Toomeys sales rep Neil Smith. A very polite and nice man. He answered all my questions regarding purchasing a car and pointed me in the right direction. Very professional and listened to my needs. Also he has been very understanding with some after sales questions and again Neil has been excellent. Fully recommend him if your looking for guidance
les walker 11th Dec 2019
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This has by far been the best service I have had when buying a car. The team at Renault Basildon were all so friendly and all helped in different ways to make sure I was happy with my decision. I couldn’t recommend them enough! Neil especially was so friendly and made everything so easy and relaxed, I can’t believe how fast everything went through! I absolutely love my new car! Thank you again!!
Natalie Wyatt 7th Dec 2019
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I was very impressed with the service when looking at and purchasing a car from this dealership. I dealt with a gentleman named Joe at Nissan who had a good balance of professionalism and friendliness. When considering a vehicle that I was interested in he took the time to discuss options with a colleague to find one better suited to my needs. The vehicle was well maintained and was serviced before I collected it a few days later. Overall very happy with my purchase and my experience.
Ben Mason 6th Dec 2019
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We recently purchased a Dacia Duster from Toomey Basildon. Neil Smith was the Renault / Dacia Salesman we dealt with. We first bumped into Neil in a Brentwood petrol station back in the summer who saw we had a Dacia Stepway with leather seats....first one he had seen. We had a chat and Neil said he worked in Toomeys Basildon and we explained that when we purchased the Stepway back in 2017 we were not impressed with the Toomey Salesman at the time so took our business elsewhere. Neil said if we ever thought of changing our car in the future we should go and see him. We did and as soon as we walked into the showroom Neil remembered us and we struck a deal for a new Dacia Duster. Car was ordered and we picked it up two weeks later. When we got home we had all missed the fact that the rubber boot liner was missing. Called Neil and he dropped it to us that evening, even though it was not on his way home. Neil was friendly and helpful throughout, no high pressure sales which we like. Would highly recommend using Neil at Toomey Renault / Dacia if you are looking to buy such a vehicle.
Jill Flynn 26th Nov 2019
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Went into the Basildon Toomey not entirely sure what car I was looking for. Neil was great and spent time going through the different options with me and working strictly to my budget. I test drove at least 4 different cars before deciding on a Renault Clio which I love. Neil was very professional and helpful and made the whole process very stress free ????
Jodi Watson 31st Oct 2019
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Yesterday i picked up a new Dacia Sandero Stepway Tech Road. The salesman Neil Smith was so helpful, friendly and knowledgeable and not pushy at all. He kept me informed from start to finish and makes you feel welcome at every visit, and makes a great cup of tea!! If your looking to buy ask for Neil Smith i can highly reccomend him without hesitation. You won't be dissapointed. It was a pleasure ďoing business with him.
Teresa Briley 24th Oct 2019
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I went to Toomey Vauxhall about changing my car, I had a sales advisor called Jane Robertson, she was really helpful and knew exactly what me and my family was looking for, she was on the case very quickly, ther service was outstanding and she was very polite and efficient aswell, if you go to Toomey Vauxhall please ask for Jane, as she will go above and beyond for you.
Stuart Shephard 20th Sep 2019
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Excellent service from Adam Kirkland when arranging a new car on mobility. He kept us update and made the switch over effortless, even arranging an extension to our old lease contract whilst waiting for the vehicle to be built. Unfortunately I had to cancel the car to which Adam was very helpful. But will be back to Toomey soon.
James Manning 21st Aug 2019
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I saw the car in Autotrader and although it was the other side of the country I couldn’t fault the help and consideration of Ollie whom we dealt with. We received the car yesterday and my son is delighted. Ollie has been constantly in touch to make sure we understand everything and to see if we needed to ask anymore questions. Would definitely recommend and use again in the future .
Linda Wilcock 21st Aug 2019
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Recently bought Nissan Juke from Toomey Basildon, Josh was salesman who dealt with our purchase. Really impressed with how he dealt with the sale giving all options and always happy to answer any question and no hard sale, making the decision feel right. When picking up the car every button and function explained in detail - not rushed and car valet immaculate. Would highly recommend if you are considering a Nissan.
clive hussey 17th Jul 2019
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My wife Helen and I bought a Citroen Picasso last week from Levine. From start to finish he was attentive, helpful and friendly but still professional. We are delighted with the car and service from Levine. He even went above and beyond with things like setting up my wife's bluetooth and programming her favourite radio stations! Would highly recommend him.
Mark B 29th Jan 2019
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Took my second car on finance out with Toomey Citroen in January and dealt with Daniel. Super friendly and accommodating! Lovely to talk to and was such a great help even when I changed my mind on the car I wanted! (The orange colour sold me in the end) Really couldn't recommend them enough. Amazing service and didn't mind explaining things when I had to part exchange my first vehicle! Thank you again Toomey Citroen and Daniel ???? x
Megan Macdonald 13th Dec 2018
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Can not rate you guys high enough the friendly knowledgeable exceptional service we received from Levine when we first came in to the show room was excellent the whole process was easier then I thought it would be having never brought from a main dealer I wasn't sure what to expect but levine explained every thing to us and even found the perfect car for my daughter. All the guys in the show room were lovely,friendly,really helpfull and genuinely wanted Megan to get the right car. Cannot thank them all enough I can now hopefully get a lie in instead of having to get up to ferry her to her horse and work!
Lucy Macdonald 11th Dec 2018
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My 3rd or 4th annual visit. Friendliest staff in the business, with Hannah & Chloe very welcoming on reception. They are also very knowledgeable about the vehicles. Even got to chat with a mechanic about his impressive camper van conversion! (my Relay Camper was in 4 service and not all dealers can fit hi-top vans in their workshops). Convenient for drop off and travel to the City. Highly recommended. Update Oct 21 - more great service from Toomey Citroen with the friendly Hannah on reception and great technicians. Toomey Citroen still get my recommendation!
David Stokes 29th Sep 2016
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i have just read the review posted by c. sherington , and suggest she contact the general sales manager at toomey citroen basildon {paul brown} i am sure he is unaware of this situation. i and my family and friends have purchased several vehicles from toomeys over the years new and used, any problems we have had (which have been minimal}have been rectified quickly professionally without any cost to ourselves and without the usual blame game rubbish you get from other car dealers, i suggest the lady in question gives toomeys a call and when they rectify this situation and withdraw her negative review.
Alex Mowatt10 24th May 2015
About Toomey Citroen Basildon
Visit the Toomey Citroën showroom in Basildon to explore the latest in the Citroën range and a collection of Approved Used cars for sale. You will also find an aftersales and parts centre that will take care of any servicing and repairs for your Citroën.
We are located on West Mayne, just off the A127, in Basildon. This convenient position means that we are within easy reach of Romford, Brentwood, Dagenham and Dartford. If you are travelling by car, exit the A127 at the Dunton Wayletts junction. Follow West Mayne for approximately one mile and we will be on your left-hand side. Customers across Greater London can visit us using the M25, which is only a 10 minute drive from the showroom.
At the showroom in Basildon you can view and test drive the entire Citroën series including pre-owned cars. We also have a dedicated aftersales and parts centre that will repair and restore your car to the highest quality.
Call us to book a test drive or to arrange a servicing or repair appointment with our aftersales centre.
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