Contact Toomey Citroen Southend

Very happy with the service from Lee at Toomeys in Southend. We had been looking for a Citroen C5 Aircross about a year old and hadn’t found what we wanted at other garages but we had 3 to choose from here and found the perfect one for us. Lee was not pushy in any way and went the extra mile to help us get exactly what we wanted and managed the part exchange of our C4 Picasso too. I wouldn’t hesitate to recommend.

Dan Toomey Citroen I recently brought a car from Dan throughout the entire experience he was fab. He talked me through my options and found a car that was best for me. I had very little knowledge when it came to buying me a car but Dan talked me through the process and I feel a lot more confident about buying car. I would definitely recommend him to my friends and family for my go to person. Thank you Dan!!!

My husband is a motability customer and arrived at Citroen to have a look for another car. The motability sales person, Bill Underwood, was with another customer, but Alfie Angus showed him around the showroom. Alfie showed him the C5 Aircross, which my husband decided to have. Both Bill and Alfie completed the necessary paperwork with him, and Alfie kept him fully updated every week. He then had a call from Charlie, who told him that he would be looking after him. Charlie kept him updated and arranged a final pick up date. Charlie completed the final paperwork with him and took the time to go over the workings of the car again. All the staff were friendly and helpful. Charlie made the staff changeover as informative as possible, and answered any questions he had.

Great experience at the dealership ... no hassle, we were left to browse at our leisure. Answered any questions we had and unlocked countless different models for us see how my 6' 4" frame fitted in. Offered a Test drive without any pre-booking. Thanks again to Dom and the Citreon team at Toomey Southend.

Bought my c C4 Grand Tourer just a week ago and couldn't be more pleased, just over 3 years old but runs and performs like new. My sales experience with Dominic Corkett was second to none, couldn't be more helpful also his manager got involved to negotiate a deal as I had a part exchange which gave me a no hassle exchange on completion. If I have any complaints it would be with the cleaning team as due to my other half being an extreme clean freak I found a couple of area's that had been missed. It took me a bit of time to remedy this but I did inform Dominic and he couldn't have been more apologetic. It certainly wouldn't stop me from recommending Toomey Citreon. I bought my last car from Toomey Vauxhall so all good, Thank you guys.

Came here to browse cars and met the lovely Dominic from the Citroen dealership, went through my options throughly and was super patient. Got me a a fantastic offer on my car and then found me a lovely citroen perfect for my little family! All staff that i dealt with were so polite and professional. Would happily recommend Dominic to anyone who's looking at getting a new car!! Thank you!!

Dominic Corkett did a great job of going through the paperwork with us to complete our purchase. He was more than happy for us to contact him with any unanswered questions before we collected our car. He made the whole car buying experience hassle free. A very professional and knowledgeable young man

We had a positive experience with this garage . For us it’s a 3hour round trip to get to but well worth it to get excellent customer service . We were dealing with Dominic who was extremely friendly and helpful when making a purchase of our DS7. Chris was very accommodating initially also via email contact and very prompt at communicating. I would recommend this garage as we feel we have been dealt with very satisfactory. ????????????????????????

I am from the Netherlands and am traveling through England with my Peugeot. Unfortunately a message on my display; oil problems. That's why I chose this dealer and ended up with George from the reception. Friendly staff. Help immediately. Fantastic! Fortunately, it all turned out not too bad and I was able to continue my journey. Thanks again for helping!

Great experience at Toomey Citroën (Southend) with thanks to Bradley Clutterbuck for making the purchase of my new car stress free and straightforward. The whole process of my part exchange and purchase of new vehicle was handled quickly and efficiently, and Bradley was professional and informative throughout.

Visited Tommy Citroen today and I couldn't be happier with the service I received. I popped in on the off chance to discuss swapping my Nissan which I wasn't happy with (personal preference). I saw a chap called Dominic Corkett who really went above and beyond. I have limited car knowledge and he very patiently talked me through all of my car and finance options. He was determined that I would walk away with a car that would finally suit mine and my family's needs. I thought I would be stuck with a car that just didn't work for me but thankfully Dominic saw to that. We now have a lovely new car that will serve us well and I can't wait to pick it up. Thanks for being so patient Dominic!

From start to finish our experience with Toomey Citroen Southend has been fantastic. A massive thank you to Tony who was excellent in helping us transition from petrol to electric, giving us a transparent and well informed overview of our options, leading us to the DS3. At no point did we feel pressured to buy into anything we didn't feel comfortable with and he was particularly accommodating when it came to rescheduling test drives due to our changing work schedules. We picked up our car today and the whole process was seamless, cannot recommend enough. Thanks again!

My 13 year old Peugeot needed changing so we headed off to Toomey's in Southend. We ended up at Toomey's Citroen. We were met by Tony who was friendly, and extremely helpful. We hadn't really a specific car in mind so he helped us look at several before we decided on two. A C3 and a C3 aircross. Have to say Tony was extremely patient and helpful as we couldn't decide between the two. After several test drives we decided on the aircross and are delighted with it. I'd happily recomend Toomey Citroen to anyone. Friendly, helpful, knowledgeable , not pushy. Thanks so much .

Recently purchased a car on Finance from Toomey Citreon Southend. Absolutely brilliant experience, very accommodating. I spoke with a guy called Dominic at the garage, he was absolutely brilliant, very understanding. Spent time to create quotes for the 3 cars I was looking at and explained things in a very clear concise manner. Paperwork was then done very quickly and he tried is best to meet any requirements I had. Fortunately he ticked all the boxes. I would thoroughly recommend Toomey Citreon Southend, Dom was brilliant and the cars were lovely! Andy

Just purchased a used Ds7 crossback from Toomys Ds store Southend. We were attended to by Dominic Corkett. Dominic took us through the complete buying process in a very respectful and courteous manor, both my wife and I commented at home about what a pleasant experience we had at Toomys with absolutely no sales pressure. A deal was struck with our part ex after Dominic liased with his manager. All together a great experience at Toomys Southend.

Tony from Toomey DS was fantastic from start to finish. Made me feel comfortable and guided me through all the options my new car will have. Didn’t feel pressured to lock in like other dealerships but still doesn’t deter the fact that he knows his cars and his job inside out. Speedy delivery as well! Top customer service, would highly recommend! Thanks Tony, see you January mate!

I did not know about DS7 not until i met two gents men Dom and Alex. guys i can not so any words to describe how great you are, very accommodating and you guys are always willing to offer extra help for the customers. i do like the car to bits and each time i needed more support on how to manage my car, these gentlemen were always open to help and offered me all the time hence i am feeling valued. BIG UP TO YOU BOTH

Went to Citroen Southend as have dealt with Tommeys previously at the Basildon premises and had a bad experience with one of the sales-staff there. Also parking at Basildon is not very good. When we went to Toomeys at Southend, we were firstly impressed with the parking - not only at Citroen, but also at Nissan and Peugeot. In the Citroen showroom , we saw several cars, including the one we were interested in - the C5X. The car was open and were allowed to have a good look over and in it (we had attended another manufacturer who a, did not have any vehicles that we wanted to look at in stock and b, did not allow us to look at any vehicles that were held that may have been suitable for us). We were approached by the salesman - Tony Holland who we asked a few questions and were all answered. As we are a Motability customer, we were expected to be passed to the Motability sales person, but Tony dealt with us. We were impressed with the car and arranged a test drive for later. Sadly the test drive couldn't be completed as both my wife and I contracted Covid. Once clear we arranged another date for a test drive which was accommodated and taken. Again, Tony dealt with us in full and allowed us to take the vehicle for a long test drive alone. I had already seen various reviews on the vehicle and we were genuinely impressed with it. Therefore, upon our return, we ordered one. We were told that there could be a long wait for the vehicle we chose which was the same for all companies. However, when we chose the colour, Tony spoke with the manager (who had brought us a hot drink when we arrived) and said that we could take the car in the showroom rather than have a lengthy wait. So - now we only have a short wait for our current lease to run out before collecting our new car. Very happy with Toomey Citroen at Southend and when our next lease expires (after with have finished with the Citroen C5X), we will consider going to Toomeys at Southend.

I recently part exchanged my car with Toomey Citroën Southend. With the help from Tony everything went smoothly. I had never part ex'd or even bought a new car on my own before. I was reassured and not once made to feel pressured into making the purchase. Tony kept me constantly updated throughout the process and was extremely helpful and friendly.

If your looking for a van, Dominic Corkett at Citroen Toomey is your man! His knowledge of not only the vans but with all sorts of other after care and finance options was second to none. We will definitely be looking to him for the next batch of vans we buy. Great guy, put us at ease, would highly recommend!

Took my DS 7 into the service department for a small issue, it was quickly diagnosed and part ordered under warranty. I dealt with Lauren Cooper and Matt Stevens who were attentive and kept me updated. As the radio had been reset the technician, Jordan, even pre-programmed my favourite radio stations which was a nice touch.

I was very pleased to pick up my new Citroën C4 today. On arrival I was greeted by Tony Holland and offered a coffee while we were going through all of the relevant paperwork to complete the sale. Tony fully explained what the various papers related to and ensured that I understood everything as we progressed through the process. Having ensured that all paperwork had been completed and approved, Tony took me to the car and talked me through its various features and ensured my understanding. Being someone of more "senior years" I was very grateful that Tony took the time and effort to ensure my understanding and assisted me to make sure that before I left the showroom the radio had been tuned into my favourite stations and that I was able to use navigation aids etc. I have no hesitation in recommending Tony and Toomey Citroën Southend. To date customer service has been 10 out of 10 and I am now looking forward to getting out and about in my new car.

I just want to say a huge thank you to Alex at Toomey Citroen (Southend), I recently purchased a used C1 and the whole process has been completely stress free. The car I purchased had a minor issue with the rear bumper, but that was sorted without any fuss whatsoever. The guys at this dealership are helpful, friendly and their stock is very good, so don't hesitate to pop in as I can't recommend this dealership enough.

I recently purchased a van from here and my experience was amazing. Dominic Corkett helped me with everything and was extremely patient and helpful I was a bit unsure as this is my first finance purchase but Dominic made it easy and stress free he explained everything perfectly and answered all my questions and there was many haha I am extremely happy with how I was treated and would highly recommend going here I will definitely be returning in the future thanks to Dominic ????????

Recently purchased a Citroen Berlingo, after securing it with a £250 deposit in April, paid in full a few days later and arranged delivery, with Scott who has been excellent throughout the buying process. I enquired when the deposit would be refunded and along with a refund for a £49 admin fee, we had been charged even though AutoTrader said "No admin fee". I was assured that the accounts department would issue the refund. The car was delivered but missing the handbook and service record. For three weeks I repeatedly spoke to Scott who was doing his best to chase the accounts department and track down the missing documentation. After 4 weeks I escalated the matter with Toomey Customer Service and I received a refund for my deposit and admin fee a few days later. The documentation was never found but Scott sent out a new handbook and service record with only the last service performed by Toomey stamped. So now after nearly 7 weeks, we have a partial service history, rather than full for a £16k car. I'd like rate the experience at more than 3 stars because the staff really seem to try their best but when things go wrong the organisation just seems to hamper their efforts to put things right. I've been very patient through the experience but overall it has been a disappointing experience. My advice is: - Ask for deposits to be deducted from the car price at the time of purchase. - Check for accidentally added fees - Make sure you see the vehicle's documentation I hope your car buying experience goes better than mine.

I bought a used Citroen C3 from Toomey Southend Citroen back in September. After a couple of months use, I am pleased to say I am very happy with the car and will be likely to stick with Citroen having had some bad experiences with other brands. I was very happy with the service offered by Sam who helped me from initial test drive through to final purchase. He was very friendly, and explained all the different add-on products available to me, without being overly pushy as some salesmen can be. He also helped with a couple of very minor post-sale issues.

Just bought a car for my son's 18th birthday from Citroen Southend, they went out of their way to ensure the pick-up (just before the start of the lockdown) was very special. I could not have asked for more, my son was over the moon, and the service was second to none, a massive shout out to Sam the Sales Manager, who kept us fully informed and ensured the purchased was trouble free. Thanks Sam

We bought a car this month from Sam Dean at Citreon he couldn't have been more helpful if he tried. He was super helpful and knowledgeable . Most importantly he wasn't pushy as some car dealers can be, this is the 5th car we have had from Toomey and always feel the aftercare is as good as the initial service.

I have never bought a brand new car before. Sam Dean at the Citroen showroom in Rochford made the experience so easy and I can’t give enough credit to him for how helpful, informative and engaging he was. Sam was attentive but not pushy, he listened to what I wanted and steered me in the right direction. Thanks to Sam I walked away with a brand new car that met my needs and more. Throughout the entire process he was on the ball. His communication was exceptional and he made it a very pleasurable and easy experience. I cannot rate him highly enough. Citroen was the 3rd dealership in the centre that I went to. The first two didn’t even bother to engage me and it seemed like I was bothering them with my questions. Then I met Sam and he was a breath of fresh air. It resulted in a sale for him and a perfect car for my requirements. If you’re looking for a new car, I cannot recommend a visit to see Sam at the Citroen showroom enough.

I accompanied my partner to this branch where Sam Dean approached us on a miserable wet morning, he was a ray of sunshine and stood out as such a positive asset to the branch. He was helpful and refreshingly honest, also funny. As a result of Sam engaging with us we left the showroom with a purchase of a new car.

We recently bought a new Citroen C3 from Toomey Southend. Sam Dean looked after us and helped us through the sale. Sam was really professional and knowledgable throughout. Nothing was too much trouble! Sam is a really lovely guy, very personable, easy to talk to and honest. I highly recommend Toomey Citroen Southend and most definitely Sam! He was brilliant on every level. Thank you ????

Although we have our cars serviced here, today I found myself taking my car in here outside of my service as someone had knocked my passenger side wing mirror off and not stopped. It was hanging off at at a strange angle with a cracked mirror. I felt close to tears on arriving at the prospect of an unexpected expense. However the car sales manager, I believe Michael, came out and proceeded to spend time to straighten it and clip the parts back together. Someone from the workshop came out to assist. I can't thank them enough for their help. Over and above customer service and relations. I am so grateful.

Samuel Dean was my sales rep and I can’t rate him high enough. He was so helpful and really honest ( so important when buying a car) nothing was to much trouble for him to find out or sort out. He had a great sense of humour which completely put me at ease. I feel he is an absolute asset to the Toomey Southend group. Thanks Sam I love my car ????????

Been a long term customer with Toomey Southend, from Renault's, Peugeot's and now Citroen, And recently went in to look at new cars and was greeted by "Sam Dean" member of the sale's team. What a pleasure that was, the guy is so polite and down to earth, it was probably my best experience in all my time dealing with the company. Many sales people are only interested in selling that car, and not the person buying it. But Sam managed to do both superbly and made buying a car enjoyable again. Would totally recommend asking for "Sam Dean" if your ever looking around.

We went to Southend Toomey Citroen to look at a DS3 with my wife we was approached by Alex who arranged a test drive we loved the car but it was the colour for my wife she wanted a white one, luckily they had one in there Basildon branch so Alex found out if it was the same spec and condition as the one they had and it was. so we purchased it, Alex couldn’t of been more helpful and nothing was any trouble for him we went a picked the car up on Tuesday and my wife was over the moon with the DS3 Thank you for all your help. Ken and Tina

I picked up my new motability car from here and the service is excellent, really friendly, polite and while your waiting to be seen by one of the fantastic staff there to help you with your enquiries you can have a tea or coffee out of the machine there in a waiting area. Visit Nissan toomey at Southend well worth it. I give this place 10 out of 10. Visit and look around for yourself if your looking for a new car or on motability thats the place to go. xx

Great experience overall with Bill Underwood. Our used C4 Grand Picasso was ordered in from stock which meant that the whole process took a little longer than expected, but when seeing the finished result (refurbed alloys, general bodywork) it was clear that a great deal of care and attention went into preparing the car. We were very specific in terms of our budget and deposit, and it was clear that he worked hard to find a vehicle that would be suitable. The showroom is also very child friendly compared to a lot of places we have been too - plenty of model cars to keep them busy!

Have to say from start to finish absolutely great. First time using the mobility scheme and couldn't any happier. Bill was amazing from start to finish. He made us feel welcome and kept us updated through out the process. Thank you very much we are gretfull. Cheers Bill and all the staff at Citroen.????????????????

I had a brilliant experience with Toomey Citroen Southend. Bill Underwood was extremely helpful and put me at ease when changing cars. He made something that I thought was going to be complicated seem simple. The service was quick and everyone was explained clearly. Thank you for all of your help. Also thanks Glenn or having a friendly face!

Bought a year old Citroen C3 from William Underwood at Toomeys Southend. From start to finish there was no pressure to purchase from him. Just an exceptional level of professional service at my pace. Everything was done exactly when he promised it would be and the car despite being used was treated exactly as a new one would be. Extremely happy with the car, delivered in absolutely perfect condition and now a much loved member of the family. I recommend Toomeys, I highly recommend you speak to William and I very strongly recommend the C3 Aircross.

A smooth service that went above and beyond. I was driving a fairly old car and the front left wheel bearing started to faulter. I had never dealt with a main dealership before so was quite nervous about going in. Chris (sales manager) put me at ease and advised me what to expect and what documents I should bring in if I wanted to go forward with a purchase. I’d booked an appointment and was seen promptly upon my arrival. Had a quick meet and great with Chris and was handed over to Keith (sales advisor). We discussed a C4 cactus and went through the details of the car and a good free flowing chat about other things. After that we went for a test drive and the specs of the car and how to access them. At no point did I feel pressured to buy. I wanted to go ahead and got a reasonable part exchange price for my car considering it needed repairs. The order was placed and every area of a PCP contract was explained between both Chris and Keith. Two days later I drove away in my C4 confident in my purchase and my ability use all the features after an extensive handover process with Keith. ABOVE AND BEYOND. When I got home with the car, I realised I’d missed something during the handover and needed advise on something, so I called up Keith to ask... Keith, being awesome didn’t even attempt to resolve the issue over the phone and offered to drive to my house to go through it in person. That’s why this review is 5 stars, literally above and beyond. Best wishes to the staff at Citroen Toomey. Great experience from start to finish.

I have just driven away with a new citroen C3 aircross and it could not have been a smoother more accommodating transaction. The salesman Jack Wright was helpful and thorough in providing all the information I needed to make my purchase. I have no qualms in recommending the top class service from Jack.

I must say what a faultless service I have just received. Wanted a specific vehicle , c1 automatic 5 door with low mileage (should say the wife wanted) Within a few days Jack had sourced a vehicle for me. Had it bought down to the show room. 1 owner 5k miles lovely colour and faultless to drive. A deal was done and have i just picked up the car. The transaction was so simple and the staff were all fantastic and very professional. Jack in particular went out of his way in regards to customer service. The whole experience was great and would recommend Toomeys to anyone without hesitation. Thank you so much.