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4.9
#
694 Reviews
4.9 Average of 694 Reviews
  • Carol Browning
    20 hours ago

    Very helpful polite customer service high recommended.. ask for francis he was brilliant with answering all our questions

    Toomey MG Basildon
  • Dennett Harvey
    3 days ago

    Jane was really helpful, efficient and sorted any problems with buying my new car

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 21 hours ago

    Good morning Dennett and thank you for your review. Jane will be delighted to hear that she was able to provide a helpful and efficient experience during the purchase of your new car. If you need any further assistance or have any questions please reach out to the team again. Kind regards, Toomey Motor Group.

  • Kate
    4 days ago

    Professional, friendly and efficient service from Mark Mooney today when we purchased an MG HS Excite. Contacted the showroom 9.30 to enquire availability, test drive at 1.00 and were driving it home by 3.30. Brilliant, will highly recommend. Thank you Mark.

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 3 days ago

    Good morning and thank you for your review Kate, we are delighted to hear that Mark was able to provide a professional, friendly and efficient service throughout the purchase of your MG HS Excite. He will be delighted to know that your test drive and entire purchase experience were smooth. If you need any further assistance or have any questions please reach out to the team again. Kind regards, Toomey Motor Group.

  • Ian Withall
    6 days ago

    Very good Michael Daws was very helpful I would pass on my experiences with Toomeys to others. However car technology has progressed so much in 10 years! When buying a new Dacia it should include a course with NASA to learn the controls! Joking aside, excellent job. Thank you, Mike.

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 5 days ago

    Hi Ian, we are pleased to hear that Michael was able to inform you of all the technology in the new cars and ensure you had a great experience! If you need anything else, please get in touch.

  • Jen Stroulg
    1 week ago

    Excellent customer care from Francis & Mark :)

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good Morning Jen, thank you very much for your 5 star review at Toomey MG, we are delighted to hear that Franics and Mark provided you with an excellent customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.

  • carly 81
    1 week ago

    Great service by Francis. Happy with our purchase.

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good Morning Carly, thank you very much for your 5 star review at Toomey MG, we are very pleased to hear that Francis provided you with a great customer service experience and we hope you are happy with your new MG car! Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.

  • paul harper
    1 week ago

    What a lovely experience dealing with jayne Foster nothing was two much trouble for her far superior to my experience with trying to deal with zM.G at Southend on sea I.e no offers of a test drive and a manager who seemed not interested in finding out which cars and when they would be available. I now have the M.G is in the colour l wanted full marks to Jayne and all the team at Toomey Basildon for a great and easy and simple way of purchasing an M.G Regards Paul Harper

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good Morning Paul, thank you very much for your 5 star review at Toomey MG, we are delighted to hear that Jane was very informative and provided you with an excellent customer service experience. We hope you love your new MG! Should you require any further assistance, please do not hesitate to contact us again – Kind regards, Toomey Motor Group.

  • Michael Holmes
    1 week ago

    I thought the sales person jane was very friendly was very good at her job she answered all my questiones it was a very good experiance 5 stars

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good morning Michael we are delighted that you had a friendly experience with Jane. It's great that she was able to answer all of your questions and make your journey with us five-stars. If you need any further assistance or have any questions please reach out to the team again. Kind regards, Toomey Motor Group.

  • Penny Ginzler
    1 week ago

    Just purchased a new car from Toomey MG Basildon. Mark Mooney managed the purchase through out and nothing was too much trouble. He was very knowledgeable prompt in his replies when I had any questions. Totally recommend them. Thank you Mark for all your support and help.

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good morning Penny and thank you for leaving a great review! Mark will be delighted to hear that he was able to provide a knowledgeable, prompt and attentive experience throughout your purchase with us. We are very grateful for the recommendation! If you need any further assistance or have any questions please reach out to the team again. Kind regards, Toomey Motor Group.

  • Chazzers Squash
    2 weeks ago

    Positive Experience. Got the a MG ZS though the company and was quick and efficient.

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Thank you for your review. We are delighted to hear that you had a positive experience with the purchase of your MG ZS and that the overall journey was quick and efficient. If you need any further assistance please reach out to the team again. Kind regards, Toomey Motor Group.

  • Cliff Fairbrother
    2 weeks ago

    Good service from Francis at Toomey. Extremely polite and friendly. Ensured everything went smoothly with trade in and made sure everything was in place for pick up of new MG ZS car.

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 2 weeks ago

    Thank you for the great review and images Cliff! We are thrilled to hear that you had a great service with Francis throughout the purchase of your new MG ZS. He will be delighted to know that the service he provided was polite and friendly and that your trade-in was smooth If you need any further assistance or have any questions please reach out to the team again. Kind regards, Toomey Motor Group.

  • Sally Gale
    2 weeks ago

    Had a very good experience when purchasing my first MG, the salesman Francis was very friendly and chatty the handover went smoothly as well would recommend.

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 2 weeks ago

    Good morning Sally and thank you for your review. It's great to hear that Francis was very friendly, informative and provided a smooth experience throughout. If you require any further assistance or have any questions please reach out to the team again. Kind regards, Toomey Motor Group.

  • Lynda Debono
    2 weeks ago

    My partner D Munday and I was very pleased with JANE she was very helpful showed my partner the ins and out of the new car and he is very happy with the new car. WELL DONE JANE

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 2 weeks ago

    Good morning Lynda and thank you for leaving a great review. We are delighted to hear that Jane was able to make your partner's experience helpful, informative and attentive. If you need any further assistance or have any questions please reach out to the team again. Kind regards, Toomey Motor Group.

  • Charlotte Debieux
    2 weeks ago

    Had a really enjoyable experience at toomey MG , Francis made my whole experience simple from start to finish , he was welcoming and friendly , was on hand for any questions I had. Thank you so much.

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 2 weeks ago

    Thank you for your review Charlotte! We are delighted to hear that our team were able to provide an enjoyable experience and that Francis was able to make the whole experience simple from start to finish and was very welcoming. if you need nay further assistance please reach out to the team again. Kind regards, Toomey Motor Group.

  • Deb S
    3 weeks ago

    We had a lovely advisor Mark Mooney who really knew his stuff about the car I had come in to see. He was very polite, friendly and knowledgeable. I would highly recommend him. I also spoke to Luke Shephard who recommended us to Mark, He really knew his stuff also. He was very polite and courteous on the phone.

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 2 weeks ago

    Good morning Deb and thank you for leaving a great five-star review. It's delightful to hear that Mark was really knowledgeable about the car you had come in to see and that he could also provide a polite and friendly experience. If you need any further assistance or have any questions please reach out to the team again. Kind regards, Toomey Motor Group.

  • Kaye
    3 weeks ago

    Took my friend today for an appointment with Mark Mooney at Basildon. Mark was fabulous from start to finish, he made us feel comfortable and explained everything we needed to know, he was very professional and an absolute pleasure to do business with. Thankyou Mark, we will definitely be recommending youThanks again .

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 2 weeks ago

    Thank you for your review Kaye! We are delighted to hear that you and your friend had a positive experience with Mark. He will be delighted to hear that the service provided was fabulous from start to finish and that he was able to make you feel comfortable as well as explain everything. If you need any further assistance or have any questions please reach out to our team again. Kind regards, Toomey Motor Group.

  • Emma Jenkins
    3 weeks ago

    The mobility advisor , Lewis Culham, at basildon toomey , is very professional at his job , thanks

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 2 weeks ago

    Good morning Emma and thank you for leaving a five-star review. We are delighted to hear Lewis was able to provide a professional service during your Motability experience with us. If you need any further assistance please reach out to the team again. Kind regards, Toomey Motor Group.

  • Elliot Mooney
    3 weeks ago

    After a strange experience with MG Southend we decided to drive down to MG Basildon to see if we could get a better deal on the MG4. We then met Mark (my fellow Mooney) and he was an absolute pleasure to deal with. Was not pushy, extremely knowledgable, honest and open with us from the start and gave us such a good deal (miles better than what Southend gave us). I only buy from people that I like and Mark just made me feel at ease. He meticulously explained everything and picking up the car was a dream. Mark is a massive credit to the company and I will 100% be dealing with him again and will also recommend to anyone looking for an MG. Mark you are a legend!!!

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 3 weeks ago

    Good morning Elliot and thank you for leaving an excellent detailed five-star review. We are delighted to hear that we could provide a great deal on your new MG4 and that Mark was able to make your experience a positive one. He will be delighted to hear that he was a pleasure to deal with, not pushy and extremely knowledgeable and honest throughout your experience with us. We look forward to welcoming you back soon in the meantime if you need any further assistance or have any questions please reach out to the team again. Kind regards, Toomey Motor Group.

  • malcolm eyre
    3 weeks ago

    We went just to look at a new MG for my wife . Mark Mooney was amazing with us . On. Rainy Monday afternoon he showed us time and care while he found out the car she wanted . Had a lovely MG3 with amazing spec and also did us an amazing trade in on her car . While the paper work was being done he talked to me about electric cars and showed me some he had there . I took one for a test drive and brought that too . Again Mark gave me an amazing deal on my car . There was never any pressure to buy and Mark had lots it time for us . We collected our cars on the Wednesday of the same week . Amazing service from Toomey MG and Mark Mooney .I am returning with my sister to buy another Electric car for her

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 3 weeks ago

    Good morning Malcolm and thank you for leaving an excellent detailed five-star review. It's great to hear that throughout your experience with Mark, he was able to go above and beyond in finding your wife's car and even you a new EV! Mark will be delighted to hear that his service was amazing, attentive and very thoughtful. We look forward to welcoming you and your sister back soon to purchase another car from us. If you need any further assistance or have any questions. Please reach out to the team again. Kind regards, Toomey Motor Group.

  • Claire Slaney
    3 weeks ago

    Thanks Janeperfect transition on changing carsmaking me drinkshaving a giggle .I really felt at easeThankyou

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 3 weeks ago

    Thank you for leaving a great review Claire! We are thrilled to hear that Jane provided a great and comfortable experience during your handover. If you have any further questions or need any assistance please reach out to the team again. Kind regards, Toomey Motor Group.

  • Jane Seabrook
    3 weeks ago

    Such a great place to buy a car. Ashley, our sales consultant was fantastic from beginning to end. We went into Toomey MG to view a few models on display. Ashley was there on hand to advise should we need it, which we did! Unfortunately the model with the spec I was after wasn’t available for me to look at, but within a couple of days it was at the showroom ready for us to look at. The MG ZS was perfect. Ashley accompanied us on the test drive as we were unfamiliar with the area. He was very informative about the MG and knows his stuff! Not once did we feel pressured into buying the car. As I’ve said before, a great place to buy a vehicle. Thank you Ashley. Jane and Alan.

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 3 weeks ago

    Good morning Jane and thank you for leaving a detailed five-star review. We are delighted to know that Ashley was fantastic from beginning to end and that he was always on hand to advise on your purchase. It's great to also hear that we were able to create a swift and accommodating service during the availability of your desired vehicle and any test drives. If you need any further assistance or have any questions please reach out to the team again. Kindest regards, Toomey Motor Group.

  • Darryl Grant
    3 weeks ago

    Ashley Smith at toomeys Dunton, sorted my new MG HS and I'm very pleased with the car and the service provided by Ashley was great! Really professional and made me feel comfortable about my order. I'm disabled through a serious accident at work and can be judged by this alot! None of that came from Ashley.

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 3 weeks ago

    Good morning Darryl and thank you for leaving an excellent five-star review. We are delighted to hear that Ashely was helpful, and professional and made you comfortable during the purchase of your MG HS. It's great to know his service was welcoming and kind. If you need further assistance or have any questions please contact the team again. Kind regards, Toomey Motor Group.

  • DS
    3 weeks ago

    We have recently purchased our MG HS Trophy from MG Toomey Basildon. Our initial intention was to have a look as we were just curious and because of Francis excellent customer service we have actually decided to buy the car. We hope the good service will continue as well for our car service

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 3 weeks ago

    Thank you for leaving an excellent review. It's great to know that Francis provided excellent customer service throughout the purchase of your MG HS Trophy. We look forward to welcoming you back for your first service, in the meantime if you have any questions or need any assistance please reach out to the team again. Kind regards, Toomey Motor Group.

  • Gold Sanni
    3 weeks ago

    The service was excellent. The process of purchase was very smooth and my adviser Ashley was calm and knowledgeable.

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 3 weeks ago

    Thank you for your five-star review. We are glad to hear that Ashley provided an excellent service throughout your smooth purchasing journey. It's great to hear that he was calm and knowledgeable throughout. If you require any further assistance or have any other questions please reach out to the team again. Kind regards, Toomey Motor Group.

  • Andrian Milchev
    4 weeks ago

    Last Friday we bought a Mg4 long range, with Ashley's help. We would like to thank him for the extremely warm assistance despite the late hour we picked up the car. Ashley was kind enough to stay an hour after his office hours just to wait for us! The car is unique, drives like a dream! Kind regards.

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 3 weeks ago

    Thank you for your review and your wonderful picture Andrian. We are delighted to hear that Ashley could be of help and provide a warm and kind experience during your handover. It's great to also know that he could be accommodating and that you are enjoying your new purchase so far. If you have any questions or need any assistance please reach out to our team again. Kind regards, Toomey Motor Group.

  • Eden Pollard
    4 weeks ago

    Collected my car today from MG - Was helped by Mark Mooney who helped me though each step of the process seamlessly! Would definitely recommend this dealership.

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 3 weeks ago

    Thank you for your great review Eden. We are pleased to hear that you had a great handover experience with the help of Mark Mooney who could guide you through the process seamlessly. If you need any further assistance or have any questions please reach out to the team again. Kind regards, Toomey Motor Group.

  • Thomas Winch
    4 weeks ago

    I was helped by Mark Mooney at MG who was incredibly welcoming, professional and made me feel at ease. Breaking all of the usual car salesperson tropes, he wasn’t pushy or aggressive and allowed me to make informed decisions based on great information he gave me. Although I didn’t end up making a purchase due to finding a vehicle more suitable for me, I have no reservations in recommending Mark for anyone that is wanting to look at buying a car here. 10/10 service.

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 3 weeks ago

    Good Morning Thomas and thank you for leaving a great five-star review. We are delighted to hear that Mark Mooney provided an incredibly welcoming, professional and pleasant service throughout your experience with us. We are pleased to knoq that he was able to keep you informed and created a gentle purchase experience. If you have any further questions please reach out to our team again. Kind regards, Toomey Motor Group.

  • Kayleigh Palmer
    1 month ago

    I had the best experience at Toomey MG and the process of getting my new car was so quick and easy I can’t thank Ashley Smith enough for sorting it out for me! Would recommend 100%! Thanks again

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 1 month ago

    Good Morning Kayleigh, thank you very much for your 5 star review at Toomey MG, we are delighted to hear that Ashley was informative and helpful with customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.

  • Eric Warner
    1 month ago

    I bought the hs trophy..love the car..had a great experience thanks to Mark Mooney. No hard sales pitch just allowed me to browse around on several occasions. He was very helpful in every aspect. Answering all my questions with expert knowledge on the vehicle. Help set everything up on the car. Have already recommended that my friends and family go there for their next car..My advice ask for Mark

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 1 month ago

    Good Morning Eric, thank you very much for your 5 star review at Toomey MG, we are pleased to hear that Mark was very informative and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.

  • Lilly Grant
    1 month ago

    Couldn't thank Francis enoughAbsolute gentlemanMade my mums decision really easy and stress free. Thank again x

    Toomey MG Basildon
    Response from Toomey Motor Group Limited 1 month ago

    Good Morning Lilly, thank you very much for your 5 star review at Toomey MG, we are delighted to hear that Francis provided you with a stress free and easy customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.

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