Reviews from
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4.8
#
2151 Reviews
4.8 Average of 2151 Reviews
  • Clare Hall-Guy
    58 minutes ago

    Tony Hopkins was an excellent sales man. He walked my Mum step by step on Trading in her car. Would 100% recommend

    Toomey Nissan Basildon
  • Beren Ozdemir
    2 hours ago

    I loved my experience with Addy and Lucas they have helped us out a lot and answered all the questions we had that wasn’t answered they was very kind.

    Toomey Nissan Basildon
  • Sultanof Selfie
    22 hours ago

    MAK was very helpful in guiding me to a car that is right for me. Friendly, not pushy, service. I went back to Toomey Nissan as my previous vehicle was very reliable and have great confidence that this car will be too.

    Toomey Nissan Southend
    Response from Toomey Motor Group Limited 9 hours ago

    Good morning Sultanof, thank you for an excellent review. Mak will be delighted to hear that he helped guide you through the purchase of your new car. It's great that he was friendly, not pushy. If you need further support please reach out to the team again. Thank you!

  • Syed Shajee Husain
    1 day ago

    Mak has proved his capacity of dealing customers to the highest standard.

    Toomey Nissan Southend
    Response from Toomey Motor Group Limited 1 day ago

    Good morning and thank you for your review Syed! We are delighted that Mak provided a great customer experience with the highest standards. If you need further support or have any questions please reach out again. Thank you!

  • Syeda Mahera Husain
    1 day ago

    Great service with full guidence. Mak was very helpful through out the process

    Toomey Nissan Southend
    Response from Toomey Motor Group Limited 1 day ago

    Thank you for your review! We are delighted to hear that Mak guided you through your experience with us. If you need further support please reach out again. Thank you!

  • Angela Nicholls
    2 days ago

    A very professional service. We were treated with respect ,all our questions were answered and all our options explained. Car salesman was Makaram Akram, thank you

    Toomey Nissan Southend
    Response from Toomey Motor Group Limited 1 day ago

    Good morning Angela! We are delighted to hear that Makaram ensured you received a professional, respectful and attentive service throughout your experience with us. If you need further support please reach out again. Thank you!

  • Brian Rogers
    2 days ago

    Very professional and knowledgeable of the cars . Very friendly service .

    Toomey Nissan Basildon
    Response from Toomey Motor Group Limited 2 days ago

    Thank you for your review, Brian! We are delighted to hear that our team were very professional and had great knowledge about the vehicles. If you need further support please reach out to the team again. Thank you!

  • Elle Cockerell
    3 days ago

    So pleased with the service provided. Jessica was very professional and answered all of our questions perfectly. Nothing was to much.

    Toomey Nissan Southend
    Response from Toomey Motor Group Limited 2 days ago

    Good morning Elle and thank you for your excellent review. We are delighted to hear that Jessica ensured you received a professional and attentive service throughout your experience at Toomey Nissan Southend. If you need further support or have any questions please reach out again. Thank you!

  • Jake Healy-King
    4 days ago

    Thank you Jessica, the experience was very pleasant.

    Toomey Nissan Southend
    Response from Toomey Motor Group Limited 3 days ago

    Thank you for your review, Jake! We are delighted that our staff were pleasant throughout your experience with us. If you need further support please reach out again. Thank you!

  • Michael Creek
    4 days ago

    I have recently taken delivery of my 2024 Kona hybrid Ultimate and it is a brilliant car. I was assisted by Alan Webster in my purchase/lease, and at every stage, Alan went above and beyond to smooth out any problems. I would highly recommend Toomey Hyundai, and specifically Alan, to any prospective purchaser.

    Toomey Nissan Southend
    Response from Toomey Motor Group Limited 3 days ago

    Good morning Michael and thank you for your review. It's great to hear that our team ensured that you had received a positive service when purchasing and getting your Kona delivered. Alan will be delighted that he was able to be helpful and go above and beyond. If you need further support please reach out to the team again. Thank you!

  • James Broad
    4 days ago

    Thanks Mak

    Toomey Nissan Southend
    Response from Toomey Motor Group Limited 3 days ago

    Good morning James! Thank you for your five-star review. It's great that Mak ensured you had a great service throughout. If you need further support please reach out to the team again. Kind regards, Toomey Motor Group.

  • Brian “Seaside Old Codger.”
    5 days ago

    Thank you to Mak for helping us in our search for a car ,he was extremely helpful and explained everything clearly to us .

    Toomey Nissan Southend
    Response from Toomey Motor Group Limited 4 days ago

    Good morning Brian! Thank you for the excellent review. It's great that Mak was helpful and attentive throughout your experience with us. If you need further support please reach out to the team again. Thank you!

  • Celestina
    5 days ago

    I received a friendly and attentive service from Mak at Toomey Southend. He had a no-pressure approach and was super patient when I was trying to decide what car to go for. I would definitely reccomend!

    Toomey Nissan Southend
    Response from Toomey Motor Group Limited 4 days ago

    Good morning Celestina! We are delighted to hear that Mak was very friendly, attentive and patient throughout your experience with us. If you need support please reach out to the team again. Thank you!

  • DUSTY MIllar
    6 days ago

    After a week of going around all of the various makes of car showrooms within the Southend area, our last visit was to Nissan Toomey Southend. We looked at various cars out on the forecourt and liked a couple on display. Upon entering we were greeted by a well presented sales executive called Harry Parson who enquired as to what we were interested in viewing? Upon explaining what we were after, Harry couldn’t have been more helpful, he was very knowledgeable and his no pressure sales approach was a change from the other previous sales people we spoke to at other showrooms. After a test drive, we decided to purchase the vehicle, we decided on a date to pick up our Quashqai, whilst we were going through the relevant paperwork for the sale, we also spoke with John King the Deputy Sales Manger, he was also very pleasant and couldn’t have been more helpful with any questions and assistance in the date and time we wanted to pick up our new purchase. As previously stated we ( my wife & I) had been around the majority of car showrooms within the Southend area for a week. Had we ventured there first we could have saved ourselves a lot of negative pressure sales people who were more interested in a car sale of their choice not what we wanted. I appreciate this review is a bit long, but l wanted to highlight the professional way both Harry & John treated us, the customer service was beyond reproach and l would highly recommend anyone looking for a replacement car to visit this showroom.

    Toomey Nissan Southend
    Response from Toomey Motor Group Limited 4 days ago

    Good morning and thank you for the excellent detailed five-star review! We are thrilled to hear that our team were able to ensure you had a positive experience throughout your journey with us. Harry and John will be delighted that their service left a lasting positive impression and they look forward to welcoming you back soon. If you need further support please reach out to the team again. Thank you!

  • Lorraine Baker
    6 days ago

    Goo service by Mak, very helpful

    Toomey Nissan Southend
    Response from Toomey Motor Group Limited 4 days ago

    Thank you for your review, Lorraine! We are delighted that Mak provided a helpful service throughout your experience with us. If you need further support please reach out again. Thank you!

  • Terry Dawson
    1 week ago

    Makaram, was extremely helpful, knowledgeable, friendly and efficient and made the whole buying experience of our new car very pleasant indeed.

    Toomey Nissan Southend
    Response from Toomey Motor Group Limited 4 days ago

    Good morning Terry and thank you for the excellent review. It's great that Makaram was extremely helpful, knowledgeable, friendly and efficient throughout your experience with us. If you need further support please reach out to the team again. Thank you!

  • Chris Murton
    1 week ago

    Addy has been super helpful and informative throughout the process and explained everything smoothly and professionally. I would definitely recommend.

    Toomey Nissan Basildon
    Response from Toomey Motor Group Limited 4 days ago

    Thank you for your review, Chris! We are thrilled that Addy was able to ensure you received a helpful, informative, smooth and professional service. If you need additional support please reach out to the team again. Thank you!

  • Joe H
    1 week ago

    Tony Hopkins, Great service with sorting my new car, Did everything possible to sort me a great deal. Excellent service

    Toomey Nissan Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Thank you for a great review Joe! We are delighted that Tony was able to provide a great service when purchasing your new car. It's great that he did everything possible to ensure you had a positive experience. If you need further support please reach out to the team again. Thank you!

  • Ellie Chapman
    1 week ago Toomey Nissan Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Thank you for your five-star rating Ellie! If you need any further support or have any questions please reach out again. Thank you!

  • Ann Bush
    1 week ago

    Tony was very helpful and very polite, nothing was to much trouble and done a lovely handover video for me to watch back over and over.

    Toomey Nissan Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good morning Ann! Thank you for leaving an excellent review. It's great that Tony was able to be helpful and very polite throughout your experience with us. If you need further support please reach out to the team again. Thank you!

  • Dave Crane
    1 week ago

    Thank you Lucas excellent service would recommend 5 star

    Toomey Nissan Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good morning Dave and thank you for your great review. Lukas will be thrilled to hear that he was able to provide an excellent service! If you need further support please reach out again. Thank you!

  • Harriet
    1 week ago

    Really great customer service at Nissan! I had to bring my children along on the day of pick up and Mak was so lovely and friendly to them. Made us feel at ease. Thank you Mak for all your help and making the process as straight forward as possible! Can honestly say Mak went out of his way for us! Would highly recommend!

    Toomey Nissan Southend
    Response from Toomey Motor Group Limited 1 week ago

    Good morning Harriet and thank you for leaving an excellent five-star review! We are delighted to hear that Mak was lovely, friendly and made you feel comfortable during your experience. It's great that throughout ensured that the process was straight forward and that he went out of his way to provide the positive service you received. If you need further support or have any questions please reach out again. Thank you!

  • Julia Lee
    1 week ago

    A pleasant experience Addy made the whole thing easy from start to finish

    Toomey Nissan Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Thank you for your review, Julia! We are thrilled that Addy ensured you had a pleasant experience throughout your journey with us. If you have any further questions or need any support please reach out to the team again. Thank you!

  • Olubunmi Adenodi
    1 week ago

    I'm glad I met Makaram at Toomey Southend. Makaram is every knowledgeable about our chosen car, he was so helpful, great customer care and friendly, especially towards my young son that support Spurs, it was a good banter from myself and Makaram because we both support the Gunner. Great guy.

    Toomey Nissan Southend
    Response from Toomey Motor Group Limited 1 week ago

    Thank you for your excellent review, Olubunmi! We are delighted to hear that Makaram was able to provide a knowledgeable, helpful and friendly service throughout your experience with us. If you need additional support please reach out to the team again. Thank you!

  • Adam Brittain
    1 week ago

    We where looked after by Mak all be it we didn't buy a car from him his service and knowledge was great and made us feel confident in his service. Would highly recommend.

    Toomey Nissan Southend
    Response from Toomey Motor Group Limited 1 week ago

    Good morning and thank you for your review, Adam. It's great to hear that Mak was able to provide a knowledgeable service throughout your experience with us. If you need further support please reach out again. Thank you!

  • Sharon L
    1 week ago

    Harry is a very friendly & knowledgeable salesman. I had a good experience at the Nissan show room & even purchased my car through Harry.

    Toomey Nissan Southend
    Response from Toomey Motor Group Limited 1 week ago

    Thank you for your review, Sharon! We are delighted to hear that Harry provided a very friendly and Knowledgeable experience during your visit to our showroom and throughout the purchase of your car. If you need further support please reach out again. Thank you!

  • Gemma Fitzmaurice
    1 week ago

    Excellent and speedy service from start yo finish when purchasing my Nissan Qashqai, Lukas at NIssan Toomey Basildon was very helpful and offered excellent customer service.

    Toomey Nissan Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good morning Gemma and thank you for your excellent review. We are delighted to hear that Lukas provided excellent and speedy service during the purchase of your Nissan Qashqai. If you need additional support please get in touch. Thank you!

  • Michael Mangion
    1 week ago

    Really great customer service experience from Simon Moore and the whole team at Toomey Nissan (Southend) on the purchase of my new car. I would highly recommend.

    Toomey Nissan Southend
    Response from Toomey Motor Group Limited 1 week ago

    Thank you for your review, Michael! We are thrilled that Simon was able to provide great customer service when purchasing your new vehicle. If you need further support or have any questions please reach out to the team. Thank you!

  • Lisa Cope
    1 week ago

    Lukas Tamasauskas has helped me purchase 2 cars now from Nissan. Nothing is too much trouble and very patient. Thank you Lukas!

    Toomey Nissan Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good morning and thank you for your review, Lisa! It's great to hear that Lukas was helpful and patient during your experience with us. If you need further support please reach out again. Thank you!

  • Abby Ruddick
    2 weeks ago

    Tony was really helpful, great customer service, loved the video sent pre-appointment! Joe also really helpful - highly recommend

    Toomey Nissan Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Thank you for your review, Abby! We are delighted that Tony was really helpful and provided a helpful and attentive customer service experience. If you need further support please reach out to the team again. Thank you!

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