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4.8
#
1842 Reviews
4.8 Average of 1842 Reviews
  • mike payne
    46 minutes ago

    I delt with Chloe from the sales team during my purchase of a Nissan Ariya. She was very helpful and friendly. All the team at Nissan were friendly. Highly recomend the car and the team.

    Toomey Nissan Southend
  • Vlad Grisins
    3 hours ago

    First time with Toomey Nissan Southend and Jack Higgins did a great job helping us with our new car. Great showroom, nice people and when collecting the car also had a brief chat with the Sales Manager, John who was great. Nice people, very warm and welcoming! Thanks guys

    Toomey Nissan Southend
  • Jim Nothall
    3 hours ago

    Friendly staff, sales team on the ball. Lukas was helpful. Would use them again if the right car was available.

    Toomey Nissan Basildon
  • Brian Johnston
    6 hours ago

    Addy was excellent service 5 stars

    Toomey Nissan Basildon
  • Janette Marsh
    6 hours ago

    Pleasure doing business with Jessica Ball, very helpful with no pressure, would reccomend Toomey Nissan.

    Toomey Nissan Southend
  • danielle harvey
    21 hours ago

    Jordan was very helpful and checked in on me and my new car a few days after I drove home with it.

    Toomey Nissan Southend
    Response from Toomey Motor Group Limited 8 hours ago

    Good Morning Danielle, we are delighted to hear that Jordan was very helpful and checked in with you to see how you are getting on with your new purchase. If you need any further assistance please reach out to the team again. Kindest Regards, Toomey Motor Group.

  • shirley-ann hyre
    1 day ago

    Tony was very personable and helpful throughout our time at Nissan today. Would not hesitate in recommending him personally. All round good experience.

    Toomey Nissan Basildon
    Response from Toomey Motor Group Limited 8 hours ago

    Good Morning Shirley-Anne thank you for your great five-star review and recommendation. It's great to hear that Tony was very personable and helpful throughout your experience with Nissan today. If you have any questions or need any assistance please reach out to the team again. Kindest Regards, Toomey Motor Group.

  • Sunil Sebastian
    1 day ago

    The whole experience of getting new car has been really straightforward and smooth. My sales representative Ms. Jessica has been excellent throughout this process. She has looked after me really well. Thank you Jessica and your team.

    Toomey Nissan Southend
    Response from Toomey Motor Group Limited 8 hours ago

    Congratulations on your new car Sunil! We are delighted to hear that the experience was straightforward and smooth and that Jessica could be of help throughout the process. If you have any questions please reach out again. Kind Regards, Toomey Motor Group.

  • Rafal Kalkowski
    1 day ago

    Excellent service. Tony was very professional and helpful. Well done and thank you.

    Toomey Nissan Basildon
  • richard walker
    2 days ago

    Great service, thank you Tony Hopkins Michelle biggs

    Toomey Nissan Basildon
    Response from Toomey Motor Group Limited 1 day ago

    Good Morning, thank you for taking the time to leave this great five-star review. Tony will be thrilled to hear that he could provide a great service during your visit to us. If you have any questions or need any assistance please reach out to the team again. Kindest Regards, Toomey Motor Group.

  • Grace Sonnet
    2 days ago

    I went to Toomey Nissan Southend to get my first car and dealt with Jordan, he was super friendly and helpful and answered all questions I had as I didn’t know much about how the process worked. Would definitely recommend the Southend dealership and to deal with Jordan.

    Toomey Nissan Southend
    Response from Toomey Motor Group Limited 1 day ago

    Good Morning Grace and congratulations on the purchase of your first car. We are delighted that we could be part of such a big milestone and in particular, we are thrilled that Jordan was friendly and helpful and could answer all of your questions during your experience. If you ever need any further assistance or have any questions please do reach out to our team again. Kindest Regards, Toomey Motor Group.

  • Vinnie Crabb
    4 days ago

    Jordan was a pleasure to do business with he made it quick and easy.

    Toomey Nissan Southend
    Response from Toomey Motor Group Limited 3 days ago

    Good Morning Vinnie! Thank you for leaving an excellent five-star review. We are delighted to hear that Jordan was helpful and provided a quick and easy service during your visit. If you have any questions or need any assistance please do reach out again. Kindest Regards, Toomey Motor Group.

  • Derek Roberts
    4 days ago

    My wife purchased/collected her new car from Toomey Nissan Basildon 21/11/23. Tony Hopkins. You are an absolute STARThank you for forwarding the video guide that you compiled for us to watch, it helped immensely. Great service from you throughout as well. Thanks again and WELL DONE

    Toomey Nissan Basildon
    Response from Toomey Motor Group Limited 3 days ago

    Good Morning Derek and thank you for leaving an excellent five-star review. We are delighted that Tony could provide an amazing service and even sent you a video guide to help with your wife's decision. If you have any questions or need any assistance please reach out to the team again. Kindest Regards, Toomey Motor Group.

  • Ria Phillips
    5 days ago

    Very good experience buying our car from Toomey Nissan Southend. Jessica was very helpful and the process was very quick and easy. Would recommend them to others.

    Toomey Nissan Southend
    Response from Toomey Motor Group Limited 3 days ago

    Good Morning Ria, thank you for leaving an excellent review and recommendation. We are delighted to hear that Jessica was very helpful and provided a swift process during your purchase. If you have any questions or need any assistance please reach out to the team again. Kindest Regards, Toomey Motor Group.

  • Beatrice Chiripamberi
    1 week ago

    Paul was very helpful and I got excellent service at Toomy Nissan Basildon. Thank you Paul.

    Toomey Nissan Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Thank you for an excellent review Beatrice we are delighted to hear that Paul was very helpful and the team provided an excellent service. If you have any questions or need any assistance please contact the team again. Kindest Regards, Toomey Motor Group.

  • Wayne Medforth
    1 week ago

    I visited Toomey nissan southend to take a look at a new qashqai, I was pleasantly greeted by a salesperson called Beth who showed me around vehicle went through different specs etc. After sitting down and discussed payment options I ordered one which I picked up today .Beth was fantastic from. Start to finish keeping me informed regularly. So a big thanks to Beth

    Toomey Nissan Southend
    Response from Toomey Motor Group Limited 1 week ago

    Good Morning Wayne and congratulations on your new purchase! Thank you for leaving an excellent Five-Star review, it's great to hear of your positive experience with us. Beth will be thrilled to know that she could provide you with a pleasant experience, show you the details of the Qashqai and keep you up to date throughout. If you ever have any questions or need any further assistance please reach out again. Best wishes, Toomey Motor Group.

  • Sophie Peacock
    1 week ago

    Huge thanks to Tony at Toomey Nissan Basildon for his recent assistance in helping me to order my new car. He was incredibly patient and answered any/all questions that I had; he explained everything to me and I am left having had a really positive experience and very excited for my new car to arrive! Tony stuck to his word and contacted me on the days and times we agreed, which was very much appreciated. Thank you, Tony

    Toomey Nissan Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good Morning Sophie and thank you for an excellent review. We are delighted to hear that Tony provided a patient and attentive experience during your purchase. It's great to know that Tony's attention to detail has meant you are excited for your car to arrive. If you ever need assistance or have any questions please do reach out again. Kindest Regards, Toomey Motor Group.

  • Eni fagbola
    1 week ago

    Tony was amazing and made sure we got the perfect car.

    Toomey Nissan Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good Morning Eni! We are delighted to hear that Tony was amazing during your purchase. If you have any questions or need any assistance please reach out to the team again. Kindest Regards, Toomey Motor Group.

  • Trys Turner
    1 week ago

    Always great

    Toomey Nissan Southend
    Response from Toomey Motor Group Limited 1 week ago

    Thank you for a great review Tyrs. It's good to hear that you always have a great experience with us. If you have any questions please reach out to the team again. Kindest Regards, Toomey Motor Group.

  • Ian Sellens
    1 week ago

    Great friendly service from Tony & Lukas at Toomey Nissan in Laindon, both of the guys took the time to show us around the features of the car we were interested in and answered all our questions. Without being pushy salesmen at all, they gave us the all time we wanted to make a decision, and we decided to buy! Thanks guys, would definitely reccomend a visit!

    Toomey Nissan Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Thank you for leaving an excellent review and recommendation, Ian. Congratulations on your new purchase! We are delighted to hear that Tony & Lukas took the time to show you around the car, its features and could answer all your questions. If you ever need any assistance please do reach out again. Kindest Regards, Toomey Motor Group.

  • Sylvia Wallis
    1 week ago

    Excellent service very friendly and very helpful service from Paul

    Toomey Nissan Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good Morning Sylvia thank you for leaving an excellent five-star review! We are delighted that Paul's service was helpful and friendly during your visit. If you require further assistance or have any questions please reach out again. Kindest Regards, Toomey Motor Group.

  • Keeleigh Sanders
    1 week ago

    Tony Hopkins very professional and helpful

    Toomey Nissan Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Thank you for an excellent review Keeleigh! We are thrilled to hear that Tony Hopkins provided a professional and helpful service during your visit. If you require any further assistance please contact the team again. Kindest regards Toomey Motor Group.

  • Rob Lyon
    1 week ago

    Brilliant service and support from Tony Hopkins.

    Toomey Nissan Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good Morning Rob, thank you for an excellent review. We are delighted to hear that Tony Hopkins provided a brilliant service during your visit. If you require any further assistance please do reach out again. Kindest Regards, Toomey Motor Group.

  • Paris
    1 week ago

    Fantastic especially Addy. She is amazing and helped me find a new car within the budget that suits my pocket. Thank you very much for your help!

    Toomey Nissan Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good Morning Paris! Thank you for your excellent five-star review and congratulations on your new purchase. We are delighted to hear that Addy was helpful in finding you a new car within your needs. If you have any questions or need any assistance please reach out to our team again. Kindest Regards, Toomey Motor Group.

  • John Strickland
    1 week ago

    Excellent service from Jordan. This is my third qashqai and I would recommend dealing wth Jordan. He's helpful and very friendly. Full marks to Nissan Toomey at Southend

    Toomey Nissan Southend
    Response from Toomey Motor Group Limited 1 week ago

    Thank you for a great review and recommendation, John. We are delighted to hear that Jordan provided an excellent, friendly and helpful experience during the purchase of your third Qashqai. If you have any further questions or need any assistance please do reach out to the team. Kind Regards, Toomey Motor Group.

  • Kerry Davies
    1 week ago

    A pleasure dealing with Jack, helpful and patient the whole way through and lovely to find someone with a sense of humour! Thank you

    Toomey Nissan Southend
    Response from Toomey Motor Group Limited 1 week ago

    Good Morning Kerry and thank you for an excellent five-star review. We are thrilled to know that Jack was helpful and patient throughout your experience with us. If you ever need any assistance please do reach out to our team again. Best wishes, Toomey Motor Group.

  • charles powell
    2 weeks ago

    My son bought a 2022 Qashqai £28,000, had the vehicle 10 days, lose of power and all management lights flashing like a Christmas tree. Rang Toomey, cant get it booked in for three weeks to look at it, this was unacceptable, after expressing our concerns that his wife needs the vehicle for two school runs, etc, they said bring it in an we will look at to tomorrow. No communication whatsoever, rang multiple times chasing information. Complained to Nissan direct, same we'll look into it and push up the urgency list. Tried to arrange curtesy or hire care, we'll get some to call back 15 to sort this out, two days later still waiting. Now told the part that is faulty will take 6 weeks thereabout. I have been son dealing with over the last week + as he works with me, and I find it quite shocking the way he has been treated. 10/10 with the sale team selling it, but this is were it ends. He only bought the because I have a Qashqai which i bought from Toomey and was on the brink of changing to new one. Not anymore, Volvo xc40 I think. One last thing, still waiting for someone to call back, still Christmas is coming.

    Toomey Nissan Southend
  • Tom Bowles
    2 weeks ago

    Nice and easy process with the help of Tony, very happy with the new car.

    Toomey Nissan Basildon
    Response from Toomey Motor Group Limited 2 weeks ago

    Thank you for leaving an excellent five-star review, Tom! Congratulations on your new car, Tony will be delighted to hear that the process could be made easy and that you are delighted with your new purchase. If you have any questions or need any assistance please reach out again. Kind Regards, Toomey Motor Group.

  • Karen Rayner
    2 weeks ago

    Absolutely wonderful experience with Adelina who went above and beyond to help meamazing lady wonderful customer care

    Toomey Nissan Basildon
    Response from Toomey Motor Group Limited 2 weeks ago

    Good Morning Karen, thank you for a wonderful review! Adelina will be thrilled to hear that she provided a wonderful experience and went above and beyond during your visit. If you have any questions or need any assistance please do reach out to the team again. Kind Regards, Toomey Motor Group.

  • robert quick
    2 weeks ago

    Friendly helpful staff, great test drive arranged and car was very good. Unfortunately the seat height was uncomfortable for my wife (Rheumatoid arthritis sufferer) so we had to look elsewhere.

    Toomey Nissan Basildon
    Response from Toomey Motor Group Limited 2 weeks ago

    Good Morning Robert, thank you for leaving a review. It's unfortunate to hear that the vehicle height was uncomfortable for your wife if there's anything we can do to assist you in the matter please do reach out to our team and we'd be happy to accommodate. Kindest Regards, Toomey Motor Group.

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