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4.9
#
190 Reviews
4.9 Average of 190 Reviews
  • Dan Dany
    2 days ago

    Bought a Peugeot 3008 in sept last year from Tcstore. 3 times fault with low emission advisory. I called RAC 2 to times to take from roads and the 3 time when it happened Tc Store told me not to call RAC again because they wanted to see the and read the errors. My car it’s on park from 9 days agoall this time I had to use Uber for travelling at wotk, school etc.They called me only 2 times in this time, no courtesy car, only promises that they will fix it…CAR UNDER WARRANTY

    TC Store
  • Bobby B
    3 days ago

    We recently purchased a car from TCstores, as soon as we turned up it felt like the right place to buy a car, there was no pressure from any of the salesman and a very relaxed atmosphere, not what I’m used to from a car showroom..There was a couple of cars we liked all of the same make but different models and after talking to H (one of the salesman) he had all the information and knowledge to help us make our decision. Letting us take the car out for a test drive on our own was really good to allow you to really enjoy and discuss what you like/dislike without a salesman sat in the back which is what I’ve experienced before..The car was lovely, H organised all the paperwork and we picked up the new car a few days later. Overall we had a great experience and enjoying the new, we would definitely recommend TC stores.

    TC Store
  • Donna MacPherson
    4 days ago TC Store
  • Bradley Bath
    4 days ago

    Thanks to Phil, H, Paul and the rest of the team! They made me feel incredibly welcome and made the process as straightforward as possible!

    TC Store
  • Emily Walker
    6 days ago

    Thrilled with my experience of TC Store Brentwood. Phil was patient, explained everything clearly, and not at all pushy. We had a really quick turnaround from decision to collecting the car and were regularly kept up-to-date.

    TC Store
  • Sharon Benad-Smith
    6 days ago

    I bought a car from Shea, who was very helpful in finding me the right model. Was always on hand with any questions I had and made the whole experience pleasant. Would highly recommend.

    TC Store
  • Katie Hollick
    1 week ago

    I had the lovely pleasure of dealing with Shea at TC Store Brentwood who sold me my new VW Tiguan R Line. I highly recommend TC Store, as Shea and the team look after all our needs with professionalism and care

    TC Store
    Response from Toomey Motor Group Limited 1 week ago

    Hi Katie, Thank you for taking the time to write a great review! We're thrilled Shea and the team at TC Store Brentwood provided such a fantastic experience. We appreciate you choosing us for your new VW Tiguan R Line! Thank you, TC Store.

  • Stephen Webb
    2 weeks ago

    I would just like to say. Thank you to Phil kittler. For sale of peugeot 2008. He was very professional and very helpful. I couldn't of ask anymore of him.

    TC Store
    Response from Toomey Motor Group Limited 1 week ago

    Thank you for an excellent review Stephen - we are pleased to hear you found Phil professional and very helpful. Enjoy your 2008! Thank you, TC Store.

  • Jill Bristow
    2 weeks ago

    What can I say. H has been amazing. I wasn’t even sure what car I wanted to get but he was very kind and patient. I still have a few issues with my new purchase but I feel 100% confidence that H will sort this out as promised. I would highly recommend this dealership

    TC Store
    Response from Toomey Motor Group Limited 1 week ago

    Thanks Jill! We're glad H made your car buying experience great. We'll ensure your remaining issues are addressed as promised. Don't hesitate to reach out to H directly. If you need any further assistance, please get in touch. Thank you, TC Store.

  • Georgia Newman
    2 weeks ago

    Phil from TC store was super helpful and very sufficient when I came into store on Sunday. He wasn’t pushy at all just extremely informative and helpful with all questions I asked. One of the reasons I got my car was because he was a great salesman!

    TC Store
    Response from Toomey Motor Group Limited 1 week ago

    Hi Georgia, thank you for taking the time to leave an excellent review. Phil will be pleased to hear your feedback! If you need any further assistance, please do not hesitate to get in touch. Thank you, TC Store.

  • anthony mazzone
    4 weeks ago

    Very friendly helpful and welcoming. Everything dealt with out any fuss or pressure. H took care of me would happily recommend a visit if your looking for a new vehicle.

    TC Store
    Response from Toomey Motor Group Limited 3 weeks ago

    Thank you for an excellent review Anthony - H will be pleased to hear your feedback.

  • Inga F
    4 weeks ago

    This is the second car we bought from TC Store and H. H was great again and on both occasions he made us feel safe as a buyer. We were allowed as much time as we needed with the car and there was no pressure. We were made to feel valued as customers and we are confident we have another quality car. Trust and honesty creates loyal customers.

    TC Store
    Response from Toomey Motor Group Limited 3 weeks ago

    Hi Inga, thank you for your kind review. We appreciate you highlighting H's exceptional service in creating a comfortable car buying experience. At TC Store, we prioritize customer satisfaction and building trust. We're delighted you found another quality car with us. If you need any further assistance, please do not hesitate to get in touch. TC Store.

  • Steven Brooks
    4 weeks ago

    Calm and knowledgable: I was pleased with the service received from Phil. No hard sell in any way, just relaxed viewing of the car and all questions answered. Would recommend Phil and TC.

    TC Store
    Response from Toomey Motor Group Limited 3 weeks ago

    Hi Steven, thank you for your review! We're delighted Phil provided a calm and helpful atmosphere for your car buying experience. At TC Store, we value clear communication and appreciate your praise for Phil's patience. Your recommendation means a lot, and we look forward to seeing you again soon. Thank you, TC Store.

  • Bryan Whittam
    1 month ago

    Excellent service all round. Extremely happy with the entire process which was made so simple by the great customer team. Special thanks to Phil Kittler who provided lots of clarity throughout. Car was as perfect condition as Phil described, bought after seeing the video Phil sent, it was well worth the 500 mile round trip. Couldn’t have been happier with my experience and ultimately my purchase. I would definitely recommend buying a car from these guys they were very friendly and approachable. Thanks again Regards Bryan

    TC Store
    Response from Toomey Motor Group Limited 3 weeks ago

    Hi Bryan, thanks for the amazing review! We're glad Phil made your car buying experience easy and enjoyable. His clear communication and detailed video were spot-on! We are delighted you found your perfect car for yourself. Thank you for choosing TC Store - despite it being 500 mile round trip. If you need any further assistance, please do not hesitate to contact us again. Thank you, TC Store.

  • Megan White
    1 month ago

    I have had nothing but a joyful experience buying my first car from the Toomey Group! Philip Kittler has been the salesman helping me and I am blow away by his level of professionalism and kindness. He has made this such a joyful and easy experience, I feel as though he has gone out of his way to help my get this car as I had my heart set on him and I am defiantly a happy customer who will be referring people to this branch as it was just a lovely and exciting process. I would highly recommend Phil and his team, they make you feel super comfortable and at ease! Thankyou to the Brentwood branch especially Phil for making this a great experience!

    TC Store
    Response from Toomey Motor Group Limited 1 month ago

    Hi Megan, thank you so much for this fantastic review! We're thrilled to hear that your first car buying experience with Toomey Group / TC Store was joyful and easy. We're especially grateful for your kind words about Philip. His professionalism is what we strive for in all our in our Team, and it sounds like he truly went above and beyond to help you find the perfect car. We'll be sure to pass your compliments along to him. If you need any further assistance, please do not hesitate to get back in touch. Thank you, TC Store.

  • Sreeraj Ks
    1 month ago

    Thank you so much Philip and your team to support me to finding a very good car and this is the first car I am buying in UK. They are very friendly, reliable and helpful team. Once again thank you for the team.

    TC Store
    Response from Toomey Motor Group Limited 1 month ago

    Thank you for an excellent review Sreeraj! We are pleased to hear you had a great experience. If you need any further assistance, please get in touch. Thank you, TC Store.

  • Paul Bursey
    1 month ago

    I was dealt with swiftly, effectively and efficiently.

    TC Store
    Response from Toomey Motor Group Limited 1 month ago

    Thank you for an excellent review Paul!

  • Joseph Maslen
    1 month ago TC Store
    Response from Toomey Motor Group Limited 1 month ago

    Thank you for an excellent rating Joseph!

  • jodie gash
    1 month ago TC Store
    Response from Toomey Motor Group Limited 1 month ago

    Thank you for an excellent rating Jodie!

  • Mark Quant
    1 month ago

    Phil was fantastic, everything sorted quick and I’m happy. 5* will be going back.

    TC Store
  • Helen Lang
    1 month ago

    Superb team at Brentwood helping me - an extremely cautious purchasernavigate the sale of my old car & the purchase of a new mini. H made the sale feel friendly & relaxed & Paul was friendly, helpful & efficient. I feel confident I can return to them for help if there are any issues with the car. But for now I I feel I have bought an absolute belter of a motor & I love it

    TC Store
  • Casey Boursnell
    1 month ago

    I purchased a car from TC Store this month and I am extremely happy with the car and service that I received. Phil and H were so helpful, professional and dedicated to helping me find a car that fitted my needs and budget. I would 100% recommend anyone to go there if thinking of purchasing a car!

    TC Store
    Response from Toomey Motor Group Limited 1 month ago

    Hi Casey, thank you for leaving an excellent review. We are pleased to hear Phil and H was able to find the perfect car for your needs and budget. If you need any further assistance, please do not hesitate to get back in touch. Thank you, TC Store.

  • Makeup By Abbie
    1 month ago

    H was absolutely amazingSo helpful! Highly recommend

    TC Store
    Response from Toomey Motor Group Limited 1 month ago

    Thank you for an excellent review! H will be pleased to hear your feedback!

  • elaine gerrard
    1 month ago

    A few weeks ago I went to TC Stores just to have a 'browse' at their vans as I was contemplating exchanging my current one as the miles were creeping up. Shea a trainee sales executive came outside to greet us and my friend and I straight away felt comfortable chatting with him about the stock they had on the forecourt. He answered all of my questions and we went inside to chat and I arranged a test drive for the following week. The van I was intending to test drive had by then been sold. The other van I was interested in was a little over my budget but Paul the manager gave me an excellent deal on part exchanging my vehicle and a financial agreement. I test drove the new van and was so happy with it I decided there and then to go ahead and purchase it. I have had my new van for over a week now and I love itI would like to give Shea a very big thank you as I might not have had a new van now had it not been for his pleasant and gentle approach. I would also like to thank Paul for all the negotiating and getting me a deal that was better than I expected I could get. Also Phil who is also part of this amazing team. I highly recommend to anyone looking to exchange or buy a vehicle to look here first. Shea I wish you all the best as a trainee, no doubt you will make an excellent sales executive in the near future.

    TC Store
    Response from Toomey Motor Group Limited 1 month ago

    Hi Elaine, thank you so much for taking the time to leave such a fantastic review! We're thrilled to hear that you had a positive experience at TC Stores. We're happy to hear that Shea, our trainee sales executive, made you feel comfortable and was able to answer all your questions. We'll be sure to pass your kind words on to him. We are happy to hear our team was able to find the perfect van for your needs. If you need any further assistance, please get in touch. Thank you, TC Store.

  • Rachel
    2 months ago

    I would never trust this company. I had a terrible and very traumatic experience with them a few years ago. They simply did not care and completely ripped me off with no remorse. You can change your name to TC Store but you are still Toomey Brentwood. I will never forgive or forget what you did to me.

    TC Store
    Response from Toomey Motor Group Limited 1 month ago

    Hi Rachel, we are sorry to hear your negative experience at Toomey Brentwood. Our Management Team would like additional information regarding your experience. Please email us on: customerrelationssouthend@toomeymotorgoup.co.uk so we can investigate this further. Thank you, TC Store.

  • Brenda Lundberg
    2 months ago TC Store
    Response from Toomey Motor Group Limited 1 month ago

    Thank you for an excellent rating Brenda!

  • Pete Herbert
    2 months ago

    Philip Kittler sold me a Peugeot Partner, he was super helpful and made the whole process simple. Communication was excellent at all times. Would highly recommend TC Store.

    TC Store
    Response from Toomey Motor Group Limited 1 month ago

    Hi Pete, thank you for taking the time to review your experience. We are happy to hear your recommendation. If you need any further assistance - please do not hesitate to contact us again. Thank you!

  • Colin Bassett
    2 months ago

    I must say that H and all the team worked absolute miracles getting me the deal for my car as I had outstanding finance but they got me an amazing deal trading my Fiat for a very nice Kia Picanto GT line So thanks to all the team If you are looking for a new car go and see them you won't be disappointed

    TC Store
    Response from Toomey Motor Group Limited 1 month ago

    Hi Colin, thank you for taking the time to leave a review. We're thrilled to hear about your positive experience, and incredibly happy H and the team could exceed your expectations! We strive to make the car buying process smooth and successful, and your kind words motivate us further. Thank you for choosing TC Store and recommending us to others.

  • Ndie Dube
    2 months ago

    H assisted me to realise my first car purchase in the UKFrom the first time he contacted me over the phone to the day I actually went to test drive the car, and collected it, he was always positive about it and gave some general good advice. Paul and the rest of the team were amazing too and they took their time to help me conclude the sale. Even when I was in doubt about the sale, H remained professional and calm. I’d definitely recommend H and his team. Whether you’re a first time buyer or not, please consider TC Store and ask for H. I’m a very happy customerit’s a 10/10 from me. Thank you H, thank you TC Store for your support. Definitely a good deal I got, thanks to you, and I’m happy. Andie

    TC Store
    Response from Toomey Motor Group Limited 1 month ago

    Hi Andie, thank you for taking the time to leave an exceptional review. We're so grateful for your kind words and delighted to hear H and the team made your first car purchase a positive experience in UK! We appreciate you highlighting H's professionalism, positive attitude, and helpful advice throughout the process. Our team strives to provide exceptional support for every customer, and your recommendation truly means a lot. Congratulations on your new car and we look forward to welcoming you back in the future. Thank you, TC Store.

  • Maxine Quinnell
    2 months ago

    Wonderful experience buying my first car. The salesman was so accommodating and professional. We will be coming back again.

    TC Store
    Response from Toomey Motor Group Limited 1 month ago

    Thank you for an excellent review Maxine - we look forward to welcoming you back!!

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