Jason is very knowledgeable and helpful. He really goes the extra mile.
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Sales Open Until 6:00pm
Contact Toomey Vauxhall Southend
New and used Vauxhall dealer in Essex
- Sales: 01702 885738
- Service: 01702 892655
- Parts: 01702 811155
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- Monday: 09:00 - 18:00
- Tuesday: 09:00 - 18:00
- Wednesday: 09:00 - 18:00
- Thursday: 09:00 - 18:00
- Friday: 09:00 - 18:00
- Saturday: 08:30 - 17:30
- Sunday: 10:00 - 16:00
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- Monday: 08:00 - 18:00
- Tuesday: 08:00 - 18:00
- Wednesday: 08:00 - 18:00
- Thursday: 08:00 - 18:00
- Friday: 08:00 - 18:00
- Saturday: 08:00 - 13:00
- Sunday: Closed
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- Monday: 08:00 - 18:00
- Tuesday: 08:00 - 18:00
- Wednesday: 08:00 - 18:00
- Thursday: 08:00 - 18:00
- Friday: 08:00 - 18:00
- Saturday: 08:00 - 13:00
- Sunday: Closed
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New Vauxhall Cars All-New Corsa
Discover the full range of Vauxhall models.
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Vauxhall Approved Search Stock
Find your perfect Vauxhall within our nearly new and used stock.
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Explore the service offers available at Toomey Vauxhall Southend.
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I have just ordered a new Astra on the Motability scheme and was very happy with the service I received. Mitchell was very friendly and knowledgable, he answered all my questions and gave me plenty of time to look at the car and made sure it suited my needs. I would definitely recommend Toomey Vauxhall Southend.
Samantha Brown 26th Oct 2023
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Daniel McGoldrick, excellent very professional & personal..My wife felt completely at ease. Daniel's knowledge of the Mokka and the process helped our time with him go very smoothly, he was able to answer all our questions... All this made it easy to come to the decision to purchase on the first visit... Sincere thanks Pete & Cheryl Gilbey..????
Peter Gilbey 21st Oct 2023
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I got my new grandland yesterday day .jason from the mobility sales at toomey gave me high quality service. There was a miner hickup no handcontrols but was pick up the next day then drop off the follow day afternoon he kept me informed as much as he could.first class service. This is the second mobility car i have had from toomey Vauxhall southend. I would recommend them to anyone top class job
Andy Bracey 20th Oct 2023
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First class service. picked up our new Astra Toura this morning. Very pleased, Jason Dossett the Motobility salesperson was excellent. Car was ready with scooter hoist fitted, paperwork was all ready and very easy to complete by Jason. In all a very easy hand over. Very happy customer, as always with Toomeys. Pat Martin
cookieman242 20th Oct 2023
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My daughter and I had a really great experience with the purchase of our Corsa , Jason took his time to answer all of our questions and we didn’t feel rushed or that any questions were silly ones . New car was ready for us to pick up and drive away in earlier than we anticipated. Jason’s customer service was impeccable and I would highly recommend him to anyone looking to get a new or used car THANK YOU SO VERY MUCH
Karen Wood 20th Oct 2023
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We just purchased a car from Mo at Toomey Vauxhall Southend and he was absolutely phenomenal from start to finish. The service that we were provided by Mo was really good and he helped guided my mother in law through the paperwork, being extremely patient. I would definitely purchase a car from here again.
Dean Williams 19th Oct 2023
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I am not great at really long reviews but here goes this was the first time i have bought a car from vauxhall toomeys southend and it wont be the last!!!the sale team Tan and Mo were very good not pushy at all but knew their stuff from test drive to me buying my new 2019 insignia sri received very good service,the engine management light came on phoned up and they said bring her back and had a courtesy car waiting(all sorted now)Well done Tan and Mo!!!!
6suicidal6 23rd Sep 2023
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Called to make an appointment for a brake fluid change and spoke to Ellie who managed to book me in within the same hour and give me an exact price and duration in advance. I received this same level of assistance when booking my service recently and Ellie let me drop my car off later in the day and made a note of extra things I wanted to be checked. I have been coming to vauxhall for around 3 years now and although I've had issues in the past when booking appointments my recent experiences have been very positive.
Fahim Ahmed 22nd Sep 2023
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Picked up my new Grandland Ultimate yesterday. I would just like to say thank you to Mo for the outstanding service and help I received. He was not pushy in anyway and was extremely helpful. Will be back in approx 4 years time to see you again. Also thank you to Ellie for setting up my service plan.
Jill Elsom 20th Sep 2023
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Great experience purchasing a van from Jason. He was extremely helpful and even helped us to get a better van than we originally thought we would be able to. Was always around to talk and answer any query no matter how small. Would recommend him to anyone and cannot wait to go and collect the new van.
lauren kennedy 13th Sep 2023
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We took our 11 year old Corsa in for an MOT and service and were dealt with by Dan and Ellie. They were very helpful, friendly and professional both when we dropped our car off and when we collected it. This was the first year we had a failure and Dan called to inform us what had failed and to ask us what we wanted to do. He explained exactly what was wrong and how much it would cost, he also asked if we wanted to act on an advisory again with the price. We have been satisfied Toomey customers for many many years and so long as they continue to employ staff of the calibre of Dan and Ellie, we will stay with them in the future. It's the people you deal with and how they act when there's a problem that makes going to a main dealer worth while. Thank you Toomey, keep on employing the good ones.
Sue & Chris 7th Sep 2023
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Muhamed Elsadany helped me choose my new motability vehicle recently. He wasn't pushy or expectant from me, gave me plenty of time to check over the car to ensure I was happy with it. Then encouraged me to take the test drive to make sure I was completely happy and confident driving the chosen car. On collection day he made sure I knew what every button and lever was for. And that I was still happy with it , before driving away. Toomey has a great sales place now where all the new and used cars you would want are all in one place so you can park for free and wander around. Definitely Mohamed is 100% recommended
Teresa Hindle 7th Sep 2023
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Very well looked after by mechanics and staff. The car was sorted out in good time including replacing some bits. Ellie ensured I knew what the cost would be, and it was exactly what she said. She also made sure I was kept up to date and happy with everything. Very polite, helpful and knowledgeable. Thanks
Sarah Steel 22nd Aug 2023
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Needed to get my break pads and discs sorted before going away. Vauxhall Southend managed to sort the problem within a few hours. I was greeted by Dan who was so friendly and professional throughout, he was really helpful and made me feel at ease. He gave me a time it would be ready for and he didn’t disappoint, nothing was too much trouble for Dan. Highly recommend thanks again
Vicky Odd 14th Aug 2023
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Had a fault with my car and came in today to get it fixed. Dan and Ellie were both very professional at the services department. Dan was very helpful and the problem was fixed promptly, and (having spent a lot of money on trying to get this problem fixed already) within my budget. Also spoke to Jason about financing and he was very knowledgeable and helped me to think things through without pressure. Dan went above and beyond to make sure I felt reassured with the service, brilliant team at Vauxhall Southend store. Will be back when changing cars!
Phoebe Chadwick 9th Aug 2023
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I went to the service reception without an appointment to make an enquiry as I had a warning light come up, Ellie was so helpful, I couldn’t have been better treated, they had a spare slot so got me in there and then for my annual service, Ellie was so friendly, she explained everything to me and also in between her busy schedule managed to have a friendly chat with me. Ten out of ten for professional, friendly and competent service. Thank you very much Ellie you are a credit to Toomeys.
Val Noble 6th Aug 2023
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i had my car MOT here and i found the manager in the service department Daniel very helpful, nothing was too much trouble! i completely forgot when my mot was due and in a panic called up and Daniel squeezed me in the very next day! he didnt make a big deal about it and the price i was charged was better than most costs i coud find on the garage comparison sights. i will definitely be coming here again for servicing and to be completely honest, probably be looking at a new car from here as well. Daniel started telling me about the mocha electric range that vauxhall do and i quite fancy a test drive! thank you guys, much appreciated
James Gibbs 5th Aug 2023
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Today I had a fault with my car fixed at Toomy Vauxhall Southend. I would like to commend the outstanding service I received from Dan and Ellie. A small booking in problem was attended to and resolved in a professional and outstanding manner. I can not thank Dan and Ellie enough. The attention I received was above and beyond. I will definitely be using Toomy Vauxhall again.
Peter Norris 1st Aug 2023
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Went here on Sunday and was dealing with Jason, he was professional and very well-mannered. There was no pushing to buy he let me look around the car and test-drive it so I could make my mind up. When came back I was happy with the car and we went to fill out the paperwork. Jason was helpful with this and explained everything before I signed. Very happy with the service and Jason
Alan Furlong 25th Jul 2023
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Me and my boyfriend came in a few days ago to sell his car and hopefully find a new replacement, and Kat helped us tremendously despite having been turned away from a man who said “they don’t buy cars with 50k+ miles”???? we are picking it up today and couldn’t be happier with her service and support!
Remi Armand 25th Jul 2023
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Collected our Electric Mobility Car this morning and could not be happier. The whole process has been extremely straight forward and easy especially with all the paperwork. Mo was extremely helpful throughout and when we collected the car answered all our questions and assisted us. Could not recommend enough. Thank you for all your help.
Emily Colville 20th Jul 2023
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collected my mokka e today from kat, she communicated with me well throughout the whole process and made everything very easy. upon collection she spent time going through everything with me ensuring I was happy and knew the functions of the car. Overall very pleased, very easy to deal with, highly recommend
Joshua Underwood 17th Jul 2023
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I dealt with a lovely man called Mohamed he was very thorough and explained everything and kept me up to date with what was happening and was happy to help in any way he could. It made the process very easy and meant I didn’t have to worry about that side of things as it was all taken care of for me thank you Mo
Kerry Johnston 11th Jul 2023
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Bought a car from Raj at the Southend branch. Raj was most helpful throughout the process. He allowed us to view lots of used cars at the Southend branch, giving us advice and the spec of each car all without being too pushy. He allowed us time to make our decision and continued to support and accommodate right up until the date of car collection. Great support and advice! Thank you very much!
Charlotte Buck 8th Jul 2023
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Wonderful service from the lovely Mo. We found a car we liked in the forecourt but didn't like the colour. Mo sourced us our perfect car from a Toomey in Devon. He ensured we were completely content with our Vauxhall combo life xl. We were more than happy with the price given for trading in our old vehicle. All in all we could not of asked for more. Great service from a top guy and the hot chocolate was nice too. Looking forward to many driving adventures. Thankyou.
Hazel Ladbrook 4th Jul 2023
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Mohamed, Toomeys Southend. Myself and my partner were greeted on the forecourt today by Mohamed, he was friendly, helpful and patient, Mo made me feel at ease and comfortable in communicating what we were looking for, he remained professional throughout our visit and most welcoming, we brought a car today because of Mo and the no pressure attitude. Thank you Mo so much.
Sharon Smith 1st Jul 2023
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Re :- Vauxhall Astra Raj Changing ones car isn't the most pleasant of experiences, I find. Raj made it easy straight forward, helping me decided on some of my concerns, It was a pleasure doing business with this man he was courteous and polite and made the whole process easy. What an Outstanding credit to the company.
David Gould 26th Jun 2023
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Absolutely fantastic service from Raj, he was extremely helpful and knowledgeable, taking extra time out to find me the right car that I’d been looking for. He went above and beyond - keeping me informed and up to date in securing the car. Highly recommend Raj for his friendliness and professionalism. Thanks so much again.
sian ellis 23rd Jun 2023
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The customer service ladies were so friendly and helpful. They went above and beyond and kept me up to date throughout and made a stressful month more bearable. It was a very professional service and reasonable cost. Would definitely recommend. If more businesses had staff like this the world would be a better place.
michael cogan 22nd Jun 2023
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I recently visited the Toomey vauxhall showroom in Southend having reserved a vauxhall insignia on line with a view to a test drive etc. On entering the showroom I was greeted by Raj, who was extremely helpful and informative. He explained everything in great detail at the same time listening to my requirements regarding part exchange of my vehicle. The whole experience of buying the Insignia was smooth from beginning to end, thanks to Raj who is a polite & friendly member of the sales team, a credit to the company.
Terry Gutteridge 20th Jun 2023
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Met raj and his manager on Sunday was just looking at the new mokka Walked in to a smiling face was asked if we needed any help Was shown various cars that the features of all were explained Raj was a pleasant and friendly salesperson that explained everything that we needed and wanted Between Raj and his manager they gave us service that was first class Thank-you for your service
garry carpenter 19th Jun 2023
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I recently bought a used Mokka from this dealership. I dealt with Kat and Alistair and they were so patient with me as I was being very indecisive but they were really good at helping me find what I wanted (even when I then changed my mind again!) They didn't rush me but talked me through my options and I would definitely recommend them. Thank you for all your help guys, you deserve 5 stars.
Ra Bag 13th Jun 2023
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Absolutely fantastic service, Jason was extremely helpful when I went there to purchase my car. Showed me round all the models I was interested in and was happy to spend time talking me through all the cars. Was extremely helpful when sorting out my part exchange and did everything within his power to make a deal work for me. Could recommend any higher. Massive thanks to Jason for getting me the deal I wanted, couldn't be happier with the car!
james barringer 13th Jun 2023
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After a weary day with 2 children looking for what seemed like the impossible task of finding a new family car, we found Kat. She was our ray of sunshine on a rainy day....welcomed us in with both arms and provided refreshments for our girls. She took the time to talk to us as humans, understood our requirements and showed us the Vauxhall options available and booked us in for a test drive. Sadly, after a change of mind on the cars available we decided not to proceed with the test drive. Such a shame as we'd love to buy a car from Kat......she's an asset to your organisation as she can demonstrate what customer service is all about (person 1st, product 2nd). Your competitors in Cherry Orchard could learn a thing or two from Kat. Thanks so much again Kat and we hope your kids enjoyed their new paddling pool! Best of luck for the future - the Jenkins family!
Christian Jenkins 12th Jun 2023
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Saw a lovely lady called Kat this morning. She took me through all the things I needed to know on my motorbility . She then helped me choose the right car for my needs . It all run really smoothly . She was polite , chatty and explained everything . Fantastic experience. Best experience we have had when buying a car . Highly recommend.
debbie jenkinson 5th Jun 2023
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Good afternoon after picking up my new car on Tuesday from Rajdeep Singh I would like to say that the service I received was exceptionally good. My salesman was helpful with all aspects of the change of vehicle and I am extremely pleased with the car. I would recommend vauxhall at Toomeys to all. Thank you ???? Ruth Bassett
Ruth Bassett 2nd Jun 2023
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Yesterday I took my car in to Toomeys,Southend to be serviced.For a while I had wanted to buy a smaller car. Whilst there I spoke to Jason Dossett who was very helpful. We discussed the sort of car I wanted and looked on the computer. We found one that ticked all the boxes and when I saw it , it was just what I wanted. I would like to thank Jason for all his help. I look forward to driving my new car.
Margaret Osborne 31st May 2023
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My first experience with Southend Toomey. I cannot fault the customer service I received on the day of viewing. My sales assistant was very thorough and spent a lot of time with me to ensure we looked at the correct vehicles within my price point, but also those that had the specific features I had requested. However, after purchasing the car feel that organisation let them down and the little touches were missed. I felt that I was being bombarded with phone calls for the completion of paperwork that could have been dealt with in person as I suggested when I paid my deposit. On the day of collection the car was not ready and had to be topped up with petrol whilst I was waiting. On my return home, where I could look at the car in more depth; although a stain had been removed as promised, the inside had not been cleaned thoroughly and I was rather disappointed. Overall I was happy with the car and initial service but felt the process was rushed and created more stress than necessary.
Lucy Williamson 22nd May 2023
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I dealt with Kat for a 23 plate Vauxhall Corsa to help get my Dad about, I honestly couldn’t recommend her enough for her professionalism, how understanding and informative she was and just how lovely in general Kat is. I’ve had the car about a month now (I kept forgetting to leave Kat the 5*’s she really deserves) and I’m still so happy with the car, the service and the help available that’s been offered. Extremely happy customer, wish Kat nothing but the best.
Jade Knight 19th May 2023
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The staff were very helpful. Kat was great and on my side getting the Insignia as my wife wanted the Grandland. So I won. Thanks Kat and Alister of course. We we're made to feel very comfortable, not rushed despite being there quite late in the day. Just to let you know Kat is a great baby sitter if you happen to take your kids along. Always a good thing ????
Andrew Colin DeViell 16th May 2023
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Many many thanks to Kat at Toomey Vauxhall Southend. My wife and I needed a new car having had our previous one for nearly 14 years. We saw Kat initially at the start of our journey, then after going to 8 other dealerships we both agreed that we wanted to deal with Kat. She was very diligent in ensuring we got the right car for our needs and was very supportive of the fact we were new to all the changes in car technology over the last decade!! We are very pleased with our new Grandland so thanks Kat and the rest of the team. John
John 9th May 2023
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Mr Elsadany the salesman who looked after me today made my trade in experience with Toomey Vauxhall Southend enjoyable. I was offered a fair price for my car and I obtained a replacement car in excellent condition with low mileage for a fair price. Mr Elsadany was very polite and courteous, a true gentleman and an excellent salesman. I have always had excellent service from Toomey Vauxhall Southend, I will be returning to them in the future and I would thoroughly recommend them to others.
David Allen 14th Apr 2023
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I am very pleased and happy for an excellent customer service provided by Luke Harding. Very patient and knowledgeable in what he does. All the advice and support he provided was excellent and on point. I got every item I ordered on time and they all work perfectly. Thank you for the excellent service.
Danise Owusu-Yeboah 13th Apr 2023
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My husband had his work van MOT at Vauxhall dealership at the Southend branch. He was very impressed with the customer service and quality of their services He sung the praises of Ellie and Kerri who were very helpful, friendly and supportive. He said 10/10 for the whole team Pete Holley the mechanic. What a great team
Elona Nash 2nd Apr 2023
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Fab experience in buying my new car. Kat was personable, friendly and down to earth. Nothing too much for her. A delight to deal with. A quick turnaround. A week from start to finish. I also dealt with Alastair who was very helpful too and thanked me for purchasing a car from Toomeys. Never had that before. You feel valued. Thank you so much Kat, it's been a joy. I love my new car!
ShellBelleJoy Franklin 1st Apr 2023
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This was my first experience with Toomey Vauxhall and I can say it has been exceptional so far. The sales staff were very helpful during my initial phone enquiries and Jason was extremely accommodating by taking a short notice appointment the following morning. He was knowledgeable, helpful and efficient in arranging a vehicle purchase - all done in under an hour with home delivery expected in a few days time. I would highly recommend Toomey Vauxhall and Jason.
Steve White 26th Mar 2023
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I requested a valuation on my Corsa and within an hour I was called and booked in for an appointment the same week to chat about exchanging my car for a Mokka. Whilst at Southend Toomey I was given a few different options, but ultimately Kat Green got me a great deal on a new 2023 Mokka, which they already had in stock! It was exactly what I was looking for; the service and dedication I received from Kat was absolutely amazing! All questions I had were answered; the overall experience was exemplary! Thank you Kat! I am in love with my new car and would definitely come back or recommend you to a friend!
Rachel Lycett 18th Mar 2023
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Upon returning to our car (Vauxhall mokka) we discovered that the Infotainment screen was not working, and as we were going on a long journey later in the week, we were concerned that we would have, amongst other things, no SAT NAV. As we were close to Toomey’s in Southend we decided to call in to the showroom. How grateful we were when explaining our problem to Ellie on reception. She immediately went about trying to help us, and although there were no service appointments available, she managed to get us booked in for the following morning and as we needed a car, also arranged a courtesy car. As things turned out, the following day the screen was working! We called in to Toomey’s to explain to Ellie and was reassured that sometimes faults are intermittent and if the fault reoccurred, they would deal with it. If it was available, we would give 10* for her outstanding customer service. Thank you, Ellie!
Peter Pickford 16th Mar 2023
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I had to have my car serviced and a problem sorted. I had a booked waiting appointment so stayed on site for about three hours. Whilst that sounds long the waiting area was comfortable, had WiFi and a socket for my laptop, was warm, free hot drinks and clean toilet. I was looked after by Ellie who was great, keeping me updated throughout.
Tony Bloomfield 12th Mar 2023
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The staff at Toomey were all very welcoming, they were not pushy, and all were helpful and answered my questions. I would like to give a special mention to Katrina, who walked us through every step to make the purchase of my new car; Katrina even came with me to the post office to arrange the new car tax and new log book. Thanks guys! ????
Marc Burnham 11th Mar 2023
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I have used Toomey Vauxhall for many years and have always had good service, today I was assisted by Mohamed who was very polite and helpful, he made sure what I required for my new purchase, thank you for your help. Jane The previous review is still correct but returning the next day to see Mohamed because I’d changed my mind on which car to purchase he was most courteous, if I could give him 6 stars I would. Thank you Jane
Jane Green 7th Mar 2023
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Kane Knight was an absolute star from the minute we walked in, he was the only one who came out to us when we first arrived and he asked if we wanted to see anything in particular, his knowledge of motability was brilliant and he clearly showed us what we could and couldn’t have and didn’t hide anything he was upfront and clear, the best service by far we have had from toomey, he called us to make sure we were not overloaded with detail with no pressure at all to buy just seeing if we were ok, he is a credit to Toomey and I will be going to see him in future and will highly recommend him to family and friends in a heartbeat
Mark Butcher 6th Mar 2023
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Where do I start? Amazing service from Kerri and Ellie. Two great service advisors that have kept me up to date throughout the whole process. Very informing and the service was second to none. Looking forward to my next MOT just to see them again. I would recommend the Vauxhall team to anyone. Thank you!
Aaron Knight 1st Mar 2023
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As this was my first time buying a car, I wasn’t too sure what to expect and was quite (very) nervous but thanks to Katrina (Sales Team) i was instantly settled. She made me feel relaxed throughout the entire process and explain everything in great (but not overwhelming) detail and I couldn’t be happier with my purchase. A huge thank you again to Katrina and the rest of the Toomey Vauxhall team. I strongly recommend to everyone.
Joseph Hatchard 24th Feb 2023
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Cannot fault Vauxhall Toomey especially Lewis Culham from the time we first came to see our car to driving it away today was a smooth process. Lewis kept us up to date through the week . If there is a recognition scheme that Vauxhall do for your staff then you need to put Lewis at the top. Thank you Lewis !
Jenny Pyner 24th Feb 2023
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Kat was amazing down at Vauxhall. Communication was effective and she was always pushing to help me get into my new car as quickly as possible. From the first moment I met Kat, she was very efficient. I wasn’t the easiest of customers but Kat was amazing. All my queries and questions were answered quickly and effortlessly. Thank you! I am loving my new car/ “the bus”.
Katie Pearson 21st Feb 2023
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Excellent Customer Service. Katrina was very pleasant and extremely helpful with the purchase of my new car. She explained everything I needed to know thoroughly and nothing was too much trouble for her. I would recommend Toomey Motor Group to anyone looking to buy a new/used car. Thanks again Veronica Parker
Steve Parker 15th Feb 2023
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We visited you guys this week with a few questions regarding my Astra, what can I say. Good old fashioned advise with out the pressure selling, Mark in service is extremely knowledgeable and had plenty of time for my concern ... We will be seeing you again for any future repairs. So refreshing to get honest advice... full.marks guys.
Antony Laws 11th Feb 2023
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Kat was absolutely amazing as we needed to buy the car that day and she was fantastic in making it happen so effortlessly and smoothly. She even helped us during the day as we had to pop home for an hour and also in obtaining the tax. We are very pleased with the car and we cannot thank her enough for her helpfulness and professionalism with all aspects of the purchase. Many thanks to Kat once again, 10 out of 10 for customer service.
Keith Henley 6th Feb 2023
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Yeaterday i popped to vauxhall. I know the vehicle i wanted, i was looking to part exchange my current vehicle. I wasnt sure if i was going to be leaving there with a deal, but i did. Jason helped me out tremendously. Gave me a cracking deal and we came to an agreement fairly quickly as my requirements were basically met. Tomorrow i am collecting m mew vehicle an couldnt be any happier on such a quick turnaround. Thanks Jason. ????????
X J 24th Jan 2023
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Over the last week I have had the pleasure of dealing with Kane Knight from the Southend Vauxhall branch of Toomey. Not only do I have the most amazing new car now - a Grandland - I was able to have the one in the showroom rather than wait several months. Thanks Kane for being so helpful, knowledgeable and making the sale so smooth! Give that man a pay rise Toomey! Xxx
Julie Kennerley 20th Jan 2023
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Jason at Toomey Vauxhall was extremely helpful with excellent levels of communication throughout the whole car buying process. He was able to source a vehicle which will accommodate my growing family at short notice. He answered any and all questions that I had and I would highly recommend him if you’re thinking of changing up your car.
rachel hurlock 17th Jan 2023
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My husband and I have just purchased a Vauxhall Mokka 1.4T Elite. Jason Dossett was the sales person who guided us around the vehicle with no pressure, but with lots of information. We would recommend Toomey and have enjoyed our experience of buying our car. Thank you Jason for your patience and guidance.
Sally Pauley 16th Jan 2023
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With having the stress of being involved in an accident and then trying to find the right car was proving very stressful.... until I walked into Toomey Vauxhall Southend, where the most friendliest staff member Jason Dossett helped me choose the right car for me! He showed me all my options and best deals, walked with me in the rain looking at different cars and finally choosing the perfect one for me. Jason also made the boring side of completing paperwork easy and quick and has been liaising with me all the time. So pleased and can't wait to collect my car soon. Great customer service Jason!
Sultana Majid Islam 10th Jan 2023
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I had the best experience when buying my new car. I was made to feel welcome, and found both Katrina and Alistair very helpful in answering all my questions. Katrina worked hard to ensure I got the car I wanted and the colour I preferred and the handover was fun and I didn’t feel rushed. I felt I obtained a great deal and valued for my business. I love my new car and highly recommend them to anyone. Thanks again Annette
Annette Johnson-farge 3rd Jan 2023
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I met Mohammed for what was to become my most memorable day in many years . Mo is professional and an asset to the company he represents. At no stage during the process of this purchase did I feel that any question was Irrelevant. The administration process was flawless and Mo put me ease with his very subtle but most appreciated humour. Thank you Mo for service par excellence. Dixie Preston
Dominique Preston 31st Dec 2022
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I am delighted with my new car Vauxhall Mokka GS Automatic, which I picked up end of October. A big thank to the sales team at Toomey Vauxhall Southend. The team Kane, Holly and Alistair were all very helpful, friendly and knowledgeable about the car I wanted to buy. Even the team that answered the telephone put me through to whoever I wanted to speak to straight away. Impressive service throughout!! Thanks guys. All the best for 2023. Regards, Janet
Janet Holtom 20th Dec 2022
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After waiting a while for my new family electric vehicle I’m delighted to have taken possession of it this morning. The sales team were extremely helpful and went above and beyond to make sure we were happy with everything. I feel I am able to contact them if I have any questions or queries about the car. I would like to personally thank Kane Knight for looking after us so well.
Klaire Harvey 19th Dec 2022
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My taxi had cost me £1000s in repair bills and I didn't trust the car not to cost me even more in the near future so I headed over to toomey desperate to get a new car ASAP so I wasn't out of work for too long, kat at southend not only found the perfect car suitable for the job but took my old car in and handed me the keys to my new car 24 hours after she had found it for me, very helpful honest but most importantly for me very quick ????
matthew storey 12th Nov 2022
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What a wonderful place to go looking for a car. It wasn’t the showroom as much as the young lady who helped us through our journey to get a car on the mobility scheme. Hollie Griffiths was an absolute customers dream. She was so polite professional and caring with knowledge and understanding. All I can say is thank you Hollie as it’s a hard time for my family and I but you made this part of the process very easy. Thanks again Steve
Steve Linge 20th Oct 2022
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Just got my new Corsa Ultimate from Toomey's in Southend. Hollie gave me a great demonstration and walk around of the cars features on handover to get me started. Mo gave me a good deal on the car and I couldn't be happier with the service from them both. 5* and would recommend to anyone who asks me. I'll definitely be going back there for my next car.
Todd 101 18th Oct 2022
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Had a great experience purchasing my car from here. Grace was helpful from the beginning, obtaining information in relation to the car we were interested in. There was an issue with a rear seatbelt we pointed out upon viewing the car, which Grace arranged to be rectified prior to collection. Thanks again, Grace. I wish you the best for the future.
Amy Corke 16th Oct 2022
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I really am extremely happy with my brand new grandland ???? Hollie helped me to understand my car fully and made my experience exciting and well worth the wait. I am happy with everything and I can not believe how amazing it was when Hollie did the big reveal and I got to see my new car. Thank you so much XX????????
Clarissa Clary hmua insidecountstoo 12th Oct 2022
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This is the second car purchased through this branch and both times the process has been seamless. With the latest purchase the sales consultant, Hollie Griffiths, was very profesional and provided a spectacular service going above and beyond to answer any questions I had and being very patient and considerate throughout the purchase.
Kyle Wilson 9th Sep 2022
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From our first visit to Toomey Vauxhall Southend we were very pleased with the service, helpfulness, politeness and especially the service and help that Hollie gave us. Hollie went above and beyond to help us with all the questions and queries we threw at her - she is a real asset to your showroom. When it came to handing over our new car - the information and advice given by Hollie was very impressive.
Johnny Rob 15th Aug 2022
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Kane did everything possible to make our purchase that much easier. Very thoughtful and communicative. Especially important for us as we bought our first all electric vehicle. Thanks Kane. Having now bought my 5th car from Toomeys, Mark Bailey and Kerry have been so helpful in sorting out a problem for us, thank you again so much.
Nigel Beckford 10th Aug 2022
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Recently purchased a Vauxhall Grandland X. This is our 4th car from Toomey. The last two times we were dealt with by Hollie and we especially wanted to deal with her again. The process was so simple and easy thanks to Hollie. I can’t comment on the rest of the sales staff but Toomey are very lucky to have her and we will definitely be waiting to speak to Hollie when we buy our next car.
Nick Schneider 2nd Aug 2022
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Commercial Vehicle Purchase - Highly recommend Mark at Toomey Vauxhall if you are looking to make an informed, smooth purchase of a commercial vehicle. He's friendly, well dressed and comes with above average banter. Next time I feel like throwing money around on a fancy van, I'll go and see Mark and you should too.
David Austin 1st Aug 2022
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Me and my partner both bought a Corsa-e l collected these yesterday and we are in love with them. We had the pleasure of Hollie, in the Southend Vauxhall branch, dealing with both our orders and she handled them amazingly. She always kept us updated, even if it was no update she kept the communication open. The cars were delayed slightly, but it wasn't a surprise considering there are shortages all around the world for car part. Hollie really helped us by arranging a loan car when both our old cars were returned and we were going to be without a car, which we really appreciated! We would defiantly look to go back when we are ready for new cars!
Christopher Bull 30th Jul 2022
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I ordered a new Vauxhall Astra from Toomeys back in January. I was informed at the time that it would take some months before delivery due to the nature of the car world at the time. Kane Knight was the salesman that dealt with me and throughout he was courteous, professional and knowledgable with regards to the sale. Today I collected my vehicle from Toomeys and again Kane dealt with the handing over. Once again he showed his knowledge of the brand new vehicle and carefully explained the make up of the car. The sales manager Keith oversaw the whole of the proceeding and kept on top of everything that went on with the purchase. I have bought a few vehicles from Toomey and have always been well looked after. This isn’t a threat to Kane or Keith but I will definitely be back when its time to change my car in the future. ????
Peter Jelley 27th Jul 2022
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Will recommend Toomey Vauxhall Southend as they were spot on in giving me a great price for my P/X van especially the commercial salesman Mark Woods.I told him what i wanted in extras for my new van and they were all supplied at no extra charge. A great friendly dealership who i will use again in the future.Keep up the good work.
Richard Goodman 18th Jul 2022
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I cannot thank nor praise Hollie Griffiths enough, from the moment of my initial enquiry through to taking possession of my new vehicle. She was able to give me assistance at each stage of the transaction and appreciated that timing was an issue on my part. The final handover of the car was thorough and very comprehensible. She is a real asset to the Toomey Group.
Russ Cottee 13th Jun 2022
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I purchased my car from Hollie at Southend branch. She couldn't have been anymore helpful. She made my experience simple and easy, and explained everything about my new car and the transaction really well. And I am still in touch with her with after sale advice.. she has gone above and beyond and I am a very happy customer and Loving my new car. Thank you Hollie ????
Debbie Bethell 31st May 2022
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Recently collected our new car from hollie Griffiths at vauxhall. Excellent service, our new car is perfect, and hollie was really helpful, helping us understand the new car. was a pleasure meeting hollie she was extremely helpful and kept us updated about everything. Would recommend if you go into vauxhall speak with hollie
Lisa Barnes 20th May 2022
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We were looking for a car suitable for my wife Lynne who has become wheelchair reliant, we were met with a smile and made to feel at ease by Hollie Griffiths. We found her very understanding of Lynnes requirements, and knowledgeable about suitable cars, She was able to find us a model that Lynne found very comfortable to sit in. She then managed to arrange a test drive in a petrol manual version that i was after, found a suitable colour and even gave us a nice cherry air freshener. We would like to thank Hollie for her customer service. Regards Kev & Lynne
kevin thorogood 8th May 2022
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Purchased a New Corsa and have found the car to be excellent in every way, it’s great to drive and superb to look at. From the moment we arrived the services were excellent, and the showroom was beautiful. The salesman was Kane Knight he was a really professional and knowledgeable guy and nothing was to much trouble. Thanks Kane it was a real pleasure to meet you.
MICHAEL HUTCHINGS 22nd Apr 2022
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I purchased my first hybrid car from Hollie at Vauxhall. Like all hybrids the timescales were long and during this time Vauxhall changed the Grandland X to a new model so, I cancelled my original order to get the new model. During this period Hollie continued to keep me regularly updated and when the car arrived she was very thorough in explaining all the controls and answering questions. And the real plus is that Hollie continues to be really helpful in assisting me with questions because you never really take it all in at the time. Great Customer service.
Brian Freemantle 21st Apr 2022
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Purchased a used corsa at a very reasonable price, waited 5 days for vehicle handover and found the car had not even been hoovered. (BONUS I found 55pence under the drivers seat)! Sale was made very simple due to no part exchange and a cash deal, Kieran guided me through the process and made things easy. Decent deal, good sales assistant poor attention to detail on vehicle preparation.
Mark Smith 8th Apr 2022
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Irfan I have just completed exchanging my car 19 plate Vauxhall cross lander for a brand new 22 plate. I must praise the salesman irfan for his friendly professional approach throughout the transaction . He also explained to me about electric vehicles.he was very helpful in his explaining to all questions and answers I required.
Doreen Lidford 30th Mar 2022
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Thanks to Toomey Vauxhall Southend and car salesman Irfan Mithagre buying a new car was very easy quick and straight forward to buy. In a very challenging market they managed to get the car i wanted and a good trade in price on my old car. Would recommend them to my friends and family. Thanks again Steve
steven duncans 29th Mar 2022
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I’ve just purchased a brand new Vauxhall Mokka Electric from this dealership and I cannot stress how easy of a process it was. I dealt with Mohamed Elsadany who was absolutely superb throughout the entire process. He was professional, polite and responsive. It was a delight to deal with someone who made things so easy and stress free. I’m very happy with my new purchase and would highly recommend anyone reading this review to have no hesitation in purchasing a car from Toomey Southend. 10/10.
Nav Khambay 29th Mar 2022
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Just brought a second hand car from this dealer. Brilliant customer care from the word go. The service we received from Irfan Mithagre was outstanding. The whole process with purchasing this car with him was very smooth and efficient. He was extremely helpful and knowledgeable, he made the whole transaction enjoyable. I didn't have to stress with anything as he sorted it all out. Would highly recommend seeing this guy if you were considering buying a car from here. He is a credit to team Toomey Vauxhall.
Louise Mills 16th Mar 2022
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We had fantastic customer service from Irfan Mithagre during our visit to the Cherry Orchard Way showroom. He had a great deal of patience and really listened to us and made sure he understood our requirements. We were very impressed with the deal on offer on a vehicle, took it for a test drive and decided it wasn't the one for us. Irfan was extremely courteous, not too pushy, and did his best to make sure we were happy with the valuation of our car and showed us a number of options of cars. Nothing was too much trouble for him. We are really grateful to Irfan and had there been the ideal car for us it would have been a pleasure to agree a deal.
Maria Hayton 14th Mar 2022
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Have just purchased a new vehicle from Toomey Southend and couldn't have asked for better service. Irfan came too see us when we arrived at the showroom and after an initial chat left us to browse on our own. As soon as we knew which car we wanted to test drive this was organised. While we test drove the car he sorted out what we needed when we returned. He check that we understood everything he discussed with us, making sure decisions where right for us. He kept us updated as the sale progressed and called exactly when he said he would. I've picked the car up today and Irfan helped with the cancellation of tax on my old car, registering the new and even sorting out tax for the new car which I must say hasn't happened before. A brilliant service from start to finish. Thank you Irfan for your help
Alison Ward 9th Mar 2022
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Visited and was very happy with the customer service we received from Hollie. Me and my husband were very interested in one of the electric cars and found she had very good knowledge whilst being extremely helpful and friendly, that has sent us coming away highly considering coming back to purchase. Thankyou again
Natalie Hetherington 4th Mar 2022
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Great friendly service! I am now the proud owner of a lovely Vauxhall mokka thanks to Hollie! Super efficient and knowledgable, couldn’t be any happier. Would highly recommend. Hollie took the time to go through things at a pace I needed, I did not have to wait long for my new vehicle! Pleasantly surprised to have a follow up post purchase to check I was happy with things or if I had any further queries. Thanks again Hollie!
Tracie Ovel 4th Mar 2022
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We've never purchased a car from a main dealer before and I can only highly recommend the absolute wonderful service we received from Irfan from start to finish Honest friendly man with huge vibrancy to giving the very best customer service and satisfaction. Irfan took a personal interest in finding the right model car to suit our needs without being pushy. Hand over was done very professionally in explaining everything from trading in to saying thank you, goodbye. He is a real credit to Vauxhall and would have no hesitation in recommending to my family and friends
Jan Payne 4th Mar 2022
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Irfan dealt with myself and my partner as we started looking for an EV. His customer service was second to non, making us feel comfortable and following up with us at intervals arranged when our circumstances changed. Would recommend Irfan for his outstanding customer service and personable approach to the sales process. We can't recommend him highly enough.
B F 2nd Mar 2022
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I’d like to say I’m very satisfied with the professional service provided by Irfan at your Vauxhall branch in Southend. The new cars were delayed but Irfan kept me informed and worked quickly once the car arrived He even helped me with the controls and still answers any concerns I have. The standard of service at your dealership is very good.
David Gregory 18th Feb 2022
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Very recently brought a car from Toomey Vauxhall Southend with Kieren. Kieren wasn’t there on the day I picked my car up but Irfan took over and was absolutely excellent. He gave me a call in the morning to run me through everything I needed in preparation of picking the car up. I was feeling quite stressed on the day but Irfan eased all of that. He was very approachable and couldn’t do more for me. I would recommend Irfan to anyone as he truly cares for the customer.
Mia Warner 29th Jan 2022
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Recently bought a car from here via Kieren. Unfortunately found the experience with Kieren to be a bit slow. My daughter was often left waiting for phone calls back from Kieren. She was then informed on a Monday that she had to pick the car up no later than Wednesday which left her in a difficult situation with work arrangements, this was sprung on her very last minute. He also did not tell her to make sure her car was insured on the Wednesday which left her stressed on the day of collecting her car. Luckily, Irfan dealt with her on the day of her collecting her car as kieren was off, and he informed her of everything she needed to know which she had not been informed with by kieren. He was excellent and made a great impression, and we wished we had dealt with him to start with he is a huge credit to the company .
Louise Mickleboro 26th Jan 2022
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I collected my new Vauxhall Mokka from Irfan at Toomey Vauxhall Southend today 26th January. This young man was a pleasure to deal with ,so patient & understanding of my needs .An absolute credit to the company Irfan was very knowledgeable as regards his job & explained everything to do with my new car so easily. I sincerely wish there were more car salesmen like him & I strongly feel Toomey Vauxhall have got an absolute gem with Irfan.Thank you very much for your brilliant service.
Daniel Reilly 26th Jan 2022
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After my Corsa took the long road to 'no longer worth repairing' heaven, I interrupted Irfan's lunch so he could kindly talk me through my options. I then received the most amazing, patient, and welcoming care from Irfan! He sat with me, walked me through my choices, agreed with my needs and now I have the car I've wanted since I first saw one on the road! I'm so happy, and I couldn't be more pleased to recommend Irfan to anyone looking for a new/used car at Vauxhall Southend. He's a gem, and so is my new car ????????????
Abigail Wilson 24th Jan 2022
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From the very beginning, Irfan was extremely polite, helpful and efficient. He kept me informed all the way through the process with how things were progressing with the order of my new car. When I collected the car, Irfan was very thorough in explaining everything including the paperwork I had to sign aswell as all the points on the car that I needed to know about. This was my first car ordering through Vauxhall and would definitely recommend to others and specifically ordering through Irfan. Thank you for your service Irfan.
JULIE BLAKER 13th Jan 2022
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After searching for a van for a few months I got talking to Holly and after thinking they had no vans she rang me back an hour later saying they could sell one that I liked but was signwritten up. After a bit of negotiation we agreed on a deal and collected the next day from a gentleman called Irfan who was great with the transition and paperwork side and made the handover very easy. Thank you both for a great experience and happy van day????
Jimmy Clarke 5th Jan 2022
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We recently brought a car through Toomey and Irfan was fantastic. He went through every aspect with myself with great detail making sure we were happy at each stage of the process. His entire manner was friendly and welcoming, taking the time to check everything was ready. On the handover, Iran made sure I knew everything I needed to know.
Emily Grayson 18th Dec 2021
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Amazing customer Service from Irfan Mithagre, he made buying our new car stress free and kept us well informed all the way! He was also so very friendly and polite and I would not hesitate to recommend him to anyone looking for a new car at Toomey's Vauxhall. 10/10 from me and hubby. In less than a week we are driving our brand new motor :-)
Kerry Mearis 15th Dec 2021
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Visited Toomey Vauxhall Southend a couple of weekends ago to look at a Grandland, got a little overwhelmed with all the options and add ons but thankfully Kieren was there to help! He sat me down, discussed options and made everything so straight forward. Sadly my situation has changed but have recommended this branch and also Kieren to friends and family. Polite, helpful and a great asset to the team
Danielle Shepherd 8th Dec 2021
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Kieren my lovely sales executive contacted me for an overall review of my existing contract. After a harrowing discovery we found that my contact was completely mis sold by the previous sale representative. Kieren took complete ownership of the situation. And after speaking with me fir a good hour to assist in the situation, he was able to offer a very acceptable exchange. I can honestly say if it wasn't for Kierens honesty, empathy and great customer service i would no longer be a customer. I would highly recommend the care the sales team now give their customers And guarantee if you seek out Kieren you will be in great hands.
Jo Day 6th Dec 2021
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I accompanied my Mum with the view of purchasing an approved used vehicle and decided to visit Toomey Vauxhall in Southend. As soon as we entered we were met by Irfan who, from the outset displayed a very approachable and helpful level of customer service. Irfan asked my Mum what her needs and wants were in a vehicle, and took the time to listen and source the ideal car for her. Throughout the whole process, Irfan was very friendly, respectful and honest which helped my Mum choose the right car for her needs. With Irfan’s help she chose an approved used Vauxhall Mokka. From the initial visit through the the finalising the sale of the car and leaving the forecourt, which took around 3 days, Irfan was contactable throughout and he made sure to contact my Mum when he said he would. Irfan was ready and willing to answer all of Mum’s questions, and was transparent in every part of the process. We will highly recommend Irfan to anyone wishing to visit Toomey Vauxhall. Overall it was a very professional and friendly service and we can’t recommend Irfan highly enough.
Laura Cornwell 27th Nov 2021
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I have just purchased a Vauxhall Combo from the Southend Branch of Toomey Vauxhall , having looked online and had no response from several other dealers I visited Toomey Vauxhall southend and met Hollie Griffiths in sales , My big issue was I really wanted a van with Apple car play because I travel a lot of miles and Holly went the extra mile testing both vans they had in stock and proved that only the Genuine apple leads are a must to let the system work ( my lead wasn't genuine so it didn't ) so she used her own lead to show me it worked. Nothing was too much trouble for Hollie , She is very friendly polite and with no pressure to buy which is this world is hard to find these days and it was all of this that made my decision to buy much easier . Thanks for your Time and trouble Hollie much appreciated. If your looking for a new car/ van then don't think twice call Hollie
Stuart Monk 27th Nov 2021
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We have used the services of Toomey Vauxhall for many years. So, when looking to buy a new car, this was our first stop. While browsing we were approached by Sales Executive Hollie Griffiths. Hollie was very friendly and helpful, showing us round, answering questions, giving helpful advice. With Hollies help and informative knowledge we decided to buy a Crossland Griffin. From ordering our new car to collecting it yesterday, Hollie has kept us updated and answered all our query emails almost immediately. Hollie is a real asset to Toomey Vauxhall
Rosemary Hales 16th Nov 2021
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I would highly recommend using Toomey Vauxhall Southend. I purchased a car and dealt with Sales Consultant Irfan Mithagre, who could not have been more helpful. He was always available for any queries I had and his professional and polite manner always made me feel at ease throughout the sale. If you are going to buy a car from Toomeys in Southend ask for Irfan.
samantha wright 8th Nov 2021
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Buying a new car has always been really stressful experience but our sales consultant Irfan Mithagre made the whole process easy. From start to finish he listened to exactly what we wanted and found a car that not only met but exceeded our expectations. He kept us in the loop and updated us regularly on how things were progressing without us having to chase for the information. Excellent customer service, would definitely recommend. Thank you again.
Stephanie Butler 8th Nov 2021
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We recently bought a Vauxhall Mokka X from Hollie at Toomey. We would just like to thank her for making the process of buying our new car so straightforward. She is extremely helpful and nothing was too much trouble. She is an asset to your company and I would have no hesitation in recommending Hollie and Toomey.
Cindy Goodman 1st Nov 2021
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The service we received from Irfan was 5 star, he made sure we were extremely happy with the car we bought and that we were happy with the price. He answered every question we asked and if he wasn't sure he found out. Would highly recommend anyone thinking of buying a car to go to Toomey at Southend and speak to Irfan.
Dave Longman 20th Oct 2021
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First off what a lovely and easy experience I was given by Irfan, not only was the Corsa I bought an absolute peach which is a joy to drive but Irfan made the whole experience very painless which isn't always the case. Everything was easily explained and any questions were taken seriously and answered well. Will definitely be back in a few years when i get bored again !
Jordan Sullivan 14th Oct 2021
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Toomey vauxhall have secured me as a future customer with their excellent customer service and fantastic showroom, all complying with covid rules and regulations. Hollie made me feel very comfortable and took me through every step of changing my finance deal onto a brand new Corsa Griffin. I've dealt with other car companies in the past who pushed me into making a deal, but Hollie took the time to listen to what I wanted and cleared up anything I didn't understand, or felt uncomfortable with. If you're looking for a new car, or just looking at current deals, I cannot recommend the team at Toomey vauxhall enough. Book a meeting with Hollie and you will feel like a valued customer, my only regret is that I cannot give more than 5 stars. - Conor Chapman
Coat Hook 13th Oct 2021
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When using the motability at vauxhall Southend Toomey Irfan was helpful kept me informed of our car delivery dates and was efficient with paper work needing to sign and present on the day. Collecting the car was easy and straight forward on the day and as always Irfan was professional and informative.
kathleen Ahearne 12th Oct 2021
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We recently purchased a Grandland X from your Southend branch and are very happy with our purchase. The sales consultant was Irfan Mithgargre and we would like to state that Irfan is a great asset to Vauxhall Motors. He is very personable and was a pleasure to deal with. Irfan was so patient with all our many queries and very knowledgeable in the answers he gave. Nothing was too much trouble. We know that in the unlikely event of any problems in the future he will look after us. Many thanks Irfan. Also thanks to the service department.
Brian Shabib 8th Oct 2021
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What a fantastic experience I’ve had with Irfan when buying a new family car recently. His customer service is exemplary, Irfan made me feel so at ease and looked after, during the process that I felt like I’d know him for years. I cannot recommend him enough! Thank you so much for the care you showed me and my family
Jamie Fletcher 23rd Sep 2021
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Very satisfied with everything thanks couldn't wish for a better gentleman too have dealt with when we bought our new mokka car thanks for everything irfan did for us and when we left the showroom we drove to Tesco's and the petrol garage was open so we filled the car up everything was perfect thanks ????????
Janet Birch 10th Sep 2021
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Irfan was amazing throughout the whole process of upgrading my car. He talked me through all the options and was very clear and concise. He answered all of my questions and I’m now a proud owner of an amazing new style Corsa. Can’t fault Toomey and Irfan Mithagre went above and beyond for me which is always nice during these very strange times.
Golden Axe 31st Aug 2021
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What can I say, if you're in the market for a new mobility vehicle then go see Irfan at Toomey Vauxhall in Southend. The man is an absolute diamond. He arranged a Mokka for my wife and nothing was too much trouble for him to sort out for us. Even down to coming in on his day off! so Dee could collect her car. That's what I call customer service, he is just terrific.
Duke Builds'em (KH) 17th Aug 2021
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This is the second change of car that Irfan has done for me. He is very professional in the way he works but is also very helpful and friendly. He could not be more helpful and I would highly recommend him to family and friends. I will always go back to him when I wish to change my car again , Andy Colbear
Andy Colbear 11th Aug 2021
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Just brought my second car from Irfan Mithagre from Vauxhall Southend. Brilliant service from start to finish! Irfan listened to what I wanted from my next car and helped me identify the right make/model to meet my needs and staying within my monthly budget. Irfan explained everything clearly and stayed in touch until my car was ready to collect. Very smooth and stress-free process. Highly recommended!
Gemma Strawford 30th Jul 2021
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We are very happy with the customer service that Hollie provided! Hollie’s service was professional and friendly! We are more than happy with the Grandland X Ultimate that Hollie helped us to chose. The car is perfect for our family needs with all the required specs and is a lovely colour. A massive thank you Hollie!!
CARL DICKSON 29th Jul 2021
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Irfan Mithagre has been amazing. Definitely a top salesman! He was very professional, honest and helpful throughout the whole process of buying my car from start to finish. I would definitely recommend speaking to him, I did not feel under any pressure to say yes to anything. He went above and beyond to make sure my car was ready for Monday. He made the process run smoothly by sending off documents to DVLA and taking away any stress. He kept in contact with me throughout the process and kept me up to date. I drove away in my car extremely happy. He’s an asset to the company and very good at his job.
Rebecca Murphy 26th Jul 2021
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Today I have brought a car from Toomey Vauxhall in Southend. I would like to personally thank Irfan for his exemplary customer service skills and his friendly approach throughout this experience. This is the second time I have brought a car from Irfan and the 4th time from Vauxhall. Throughout the process I was kept informed, regular update calls were made and the process was made easy. Thank you.
Sam Snell 19th Jul 2021
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Irfan Mithagre was great sales person and very knowlegable with the buying of our new car helped us all the way through from the start kept in contact with us with all paperwork and also contacted DVLA to do all the paper work and tax the car too very pleased with his service lovely fella delt with him before on a previous occation
Angela Lee 7th Jul 2021
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We would like to give Irfan Mithagre, A massive shout out for going the extra mile and beyond. After an error for the 2nd time, prevented us from collecting our mobility car and costing us 4 wasted taxi journey's, our important engagements for this week, looked in jeopardy. We had a day and a half until our journey , and to release the car was going to be 4 days. Irfan, put all his energies into resolving the situation, keeping us informed throughout the process, getting the car released the very next day. We can't thank him enough. Kind regards Patrick & Noelene
patrick dewhurst 6th Jul 2021
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Irfan was very welcoming and was willing to cater to any concerns or questions we had during our visits. His customer service skills, knowledge of the vehicle and the dealing of the paperwork very professional at all times. We are extremely happy with the service we received and very pleased with the vehicle (5 star service all round). Yours sincerely Debbie
Debbie goodfellow 23rd Jun 2021
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I found Hollie @Toomey Vauxhall Southend very helpful and professional from beginning to end. She helped guide me through the process, offering details on every option available and answering all my question—both van and financing. And as a result, we closed a deal for a super van, which I am delighted about it.
Dragos Neculai 17th Jun 2021
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Got a car from Toomey Vauxhall Southend, dealt with by Hollie. She is very friendly and welcoming, and very professional. Whilst she is a salesperson, we never felt pressurised into purchasing a vehicle, which can be some what off putting! She listened to what we wanted, and gave good guidance in helping us to purchase the car. She went through all the paperwork step by step and answered all our questions which made us feel at ease. We would recommend that if you want to enquire or buy a vehicle from Vauxhall ask to see Hollie, you won't be disappointed!
Sue Parsons 10th Jun 2021
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Just purchased a Mokka x from you. Holllie Griffith was exceptional, understood our needs and went out of her way to ensure that we were happy with everything. She immediately understood that it was myself and not my husband who was purchasing the vehicle and addressed herself to me(I have left vehicles unpurchased previously when a salesperson has ignored my presence)although keeping him in the conversation. Her professional approach was excellent and our purchase smoothed by her attitude. Thank you Hollie you were GREAT!!!!
Sue 10th Jun 2021
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I had the pleasure of doing business with Irfan. From the moment I walked in to the moment I left I felt like I had been given a first class experience. He was very thorough in his follow ups with me, ensuring all was dealt with in a timely manner and no challenge was too big for him to take on. As someone who has ran my own sales teams and continue working within sales today I can honestly say if I had someone like on Irfan on my team I would be beaming with pride. Irfan, thank you so much for all your hard work and ensuring you got a great deal for me. I hope when returning one day I’ll be seeing Sales Manager on the name tag! Keep up the great work, Vauxhall you have yourself a top member of staff here!
Bradley Palmer 9th Jun 2021
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I am so happy to give 5 star to the best person i have ever met as a sales person he was very nice and helpful in every way possible he make sure that I was okay before i drove a way because i was a bit nervous put by the time he finished speaking to me i was fine my best sales person is MR ARFAN MITHAGRE ????
Gloria' Johnson 2nd Jun 2021
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Huge thanks to Irfan for making my experience with Toomey Vauxhall Southend a positive one! A sincere benevolent person who applied due diligence to every aspect of the process. Irfan is a class act who listened to exactly what my needs were and worked with me to the desired goal. If you want to experience a seamless process in sourcing a vehicle, I highly recommend you going to speak with Irfan. Big thanks again.
Tom Rolt 29th May 2021
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Very friendly and helpful salesman (Irfan Mithagre). When we first arrived to have a look around he gave us time and space to do so which was appreciated. When he finally engaged with us he was very helpful, nothing was to much trouble. He helped us to find a car that was within our budget, he arranged a test drive. He went through all of the paperwork in detail. Safe to say we bought the car. A nice approachable man, would highly recommend him.
John Lynn 26th May 2021
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We had a great experience with Toomey Southend thanks to the lovely Hollie, who was friendly, professional, answered all our questions and a pleasure to deal with. We had some previous dealings with other dealerships whilst looking for the right Mokka X and can honestly say they did not match up to your high standards. Thank you again Hollie and we will certainly bear you in mind for any future purchases. You are a credit to your organisation!
Theresa Wood 24th May 2021
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Great experience with toomey, Was seen by Irfan who helped us buy our first electric car (e Corsa) he talked us through all the options and process and we walked away with a great deal, gave us a fair trade in for our old car and kept in touch throughout the whole process... He Wasn't pushy or "salesman" like in the slightest, which is good as I absolutely hate that and would have walked away! Thanks Irfan ????
Paul king 22nd May 2021
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Just bought a Vauxhall Corsa from this branch. Hollie found me an excellent deal that wasn't just within my budget but I was pleasantly surprised by how many boxes of mine that the car checked. The service was fantastic. Very friendly and personable experience with Hollie. Highly recommended for those on the market for a motor.
Jada MC 21st May 2021
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So thankful for Hollie in helping me get my amazing new car! She was so approachable and helpful during every step of the process! After some frustrating experiences at other dealerships she really made the decision on buying my car so much easier! Couldn’t thank her enough for everything she did!
Elizabeth Hind 21st May 2021
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I part exchanged my old vehicle at Toomey Vauxhall and purchased an approved used Vauxhall Corsa. The process was quick and easy, and my experience was fabulous thanks to Irfan. Irfan explained everything really clearly, answered all our questions, and put in the extra effort to make the sale and exchange as smooth as possible.
Charlotte Mitchell 18th May 2021
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Very happy with my recent experience with Toomey Southend. Sales consultant, Irfan, was very professional, attentive and friendly, he explained everything clearly and in a manner we understood completely, and was a pleasure to talk to. Overall, he left us feeling that we new everything we needed, and content we had made the right decisions, thank you Irfan.
Gerald Richens 15th May 2021
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Salesman Irfan Mithagre is a very friendly polite and patient Man. He explains things clearly from start of order of the car to end of process of picking up the car. I recommend dealing with him if you are thinking of going to Toomey Vauxhall Southend. Thanks Irfan, I am very happy with my new car. Regards, Colin
Colin Wicker 1st May 2021
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upgraded my Astra to a new Astra Griffin. I’d like to thank Irfan at Vauxhall Southend for his great work. I met him a few times over this last year and he has been very patient. I believe he went above and beyond to make sure I was treated like a valued customer. Thank you Irfan and thank you Vauxhall
Guldaran Manna 27th Apr 2021
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Buying a car during Lockdown was a daunting task, however I could not put it into words how great the service received from Irfan. Irfan made the process as simple as possible for myself and left no stone unturned. The car is exactly as describe. Thank you Irfan for all your help you was nothing short of excellent!
Barry Bentley 26th Apr 2021
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I have recently purchased a used car on HP from Toomey vauxhall and i could not fault the experience. Hollie Griffiths was welcoming and provided me with all the information i needed to allow me to make a decision that was right for me. She provided excellent customer service on the day i was looking and continued to provide an amazing service when i went back to fill in documents and pick up my new car. On top of this Hollie also checked in with me after the purchase to check i was ok with everything. Thankyou for all your help and getting me on the road in my new used car ????.
Louise Perkins 24th Apr 2021
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I recently bought a used Vauxhall Mokka X Elite from Toomeys Southend. Hollie Giffiths was very helpfull with information and options on the various choices of vehicle with no pressure, making the experience very stress free and straightforward. I was pleased to receive a follow up call from Hollie the next day to make sure I was happy with the vehicle. Overall a good experience with Toomeys and I would recommend them.
Brad Trower 24th Apr 2021
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We found the whole experience in purchasing our new (used) car pleasant and stress free. Your sales consultant, Irfan Mithagre, was knowledgeable and extremely helpful in helping us to make our decision. His attention to detail was second to none, which made the purchase process very straightforward. A follow up call a couple of days later to make sure everything was ok was much appreciated. All in all a good job!
Vasey CM 23rd Apr 2021
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This was my first time using Toomey Vauxhall and the service was perfect! I contacted Vauxhall about getting the new vauxhall corsa, I received a quote within a day and a call to process the order the same day! Hollie was very helpful with updating the quote for me and sending me all the information i require, I decided to get the premium corsa due to the additional information sent to me :) Within 2 weeks of speaking to Hollie and processing my order my new car was here! Cannot thank Hollie enough for all of her help and I will definately be using Toomey again.
Daisy Jean Aromas 23rd Apr 2021
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Irfan Mithagre was extremely helpful, honest and knowledgeable with regards to buying my new car. He took the time to explain the process in detail and put my mind at rest without any pressure. Irfan is a credit to the team and a big asset to Vauxhall too. My husband is contemplating coming back to see Irfan with regards to changing his car at some point in the future. Great service, thank you.
Michelle Webster 21st Apr 2021
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My experience of trading in my old Corsa for a family-sized car has been very smooth and straightforward. There was a good selection of cars for consideration and the sales consultant, Irfan, helped identify a model that met my needs. Having visited two other showrooms prior to Vauxhall, I felt that Irfan worked harder and made more effort to secure the sale while never deviating from the requirements I specified. He was thorough in his approach, stayed in regular contact between the sale and collection and took plenty of time to explain the various features of the car upon collection. I’ve come away very satisfied with both the service received and the car itself. Thanks again, Irfan!
Amanda Mann 20th Apr 2021
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In the past I have purchased 12 cars from Keith Stretch at Toomey Vauxhall Laindon. Keith was attentive the entire way through, giving solid advice and great service that comes from years in the industry, his priority is definitely making the customer happy made everything seamless and was very professional. I recently bought a Vauxhall Grandland from Toomey Vauxhall Southend and I can honestly say I had a 5-star experience and obviously being in covid times it makes everything just that little bit more difficult. Our Salesperson or Sales Executive this time was Hollie Griffiths and she was great to deal with from initial enquiry all the way to after sales. I spoke with Hollie, who was amazing and helped find me a deal. She answered all my questions with so much thought and care and went out of her way to ensure I had all the information I needed to make the right decision for me. The car was a really good price and all the paperwork and exchange were effortless. She rang me whenever new info came up and even helped me go through bits online. Hollie gave me all the reassurance and support that I needed. At no point did I feel pressured into anything I looked at the car prior to picking it up and even though the conversation still had to be done over the phone, Hollie was super attentive and made sure any queries we had were sorted. Picking the car up and signing off all the paper work was super smooth and I felt very safe knowing the car was cleaned beforehand with all the correct social distancing measures in place. During the sales process I felt as a lifetime customer, Hollie clearly demonstrated the key values of the Toomey Group, she certainly goes above and beyond to ensure you are happy and have complete peace of mind before completing a purchase. She is a credit to the company. Once again, my experience has definitely made me feel that staying with Toomey Vauxhall was the right decision. Keith Stritch and his team have done exceptionally well especially during the current circumstances, and have made me feel like a valued customer and given excellent service. I highly recommend going to Toomey Vauxhall if you’re thinking about getting a new car or exchanging your current car in. They’re professional, friendly and also the best I have seen with keeping in line with Covid hygiene and rules. Thank you very much for all the help. My wife and myself are very pleased with our new car. I would definitely see Hollie again for our next car and highly recommend the Toomey Group as company and would definitely use them once again in the future. Many thanks to Hollie and Keith!”
Kevin Turner 1st Apr 2021
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I have recently done a part-exchange with Toomey Vauxhall with my Corsa. I upgraded to the new spec Corsa and was helped by Irfan over the past week. I had no idea about exchanging my car in and getting a new car so this was all new to me and Irfan was extremely helpful. I gave Irfan details about what type of vehicle I’d like, my budget and other preferences. Irfan was aware that I did not want to spend vast amounts of money on a new car and so found me an excellent deal and managed to get my monthly payments to a price that I was happy with. From that moment on I decided that I wanted the car and Irfan got everything sorted out for me super quickly, I had my new car within a matter of days. My experience has definitely made me feel that staying with Toomey Vauxhall was the right decision and I will be a lifetime customer. Irfan and his team have done exceptionally well especially during the current circumstances, and have made me feel like a valued customer and given excellent service. Though it is all different because of Covid restrictions, the level of service was still brilliant. I highly recommend going to Toomey Vauxhall if you’re thinking about getting a new car or exchanging your current car in. They’re professional, friendly and also the best I have seen with keeping in line with Covid hygiene and rules. Thank you very much for all the help :)
Lily Rodriguez 22nd Mar 2021
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I recently bought a vauxhall corsa SRI from toomey Vauxhall Southend and I can honestly say I had a 5 star experience. I’ve never bought a car before, and obviously being in covid times it makes everything that little bit more difficult and definitely made me nervous to commit to such a big and important purchase, but luckily my first car buying experience has been amazing. After looking around my local area I could not find a deal on a car that I liked so I decided to look slightly further a field into neighbouring counties and I’m so glad I did. After finding a car I liked at toomey Vauxhall Southend, I spoke with Hollie, who was amazing and helped find me a deal that suited my budget. She answered all my questions with so much thought and care and went out of her way to ensure I had all the information I needed to make the right decision for me. She rang me whenever new info came up and even helped me go through bits online when I was struggling. As I said I’d never bought a car before and a lot of my questions were probably silly ones but Hollie gave me all the reassurance and support that I needed. At no point did I feel pressured into anything and I am so happy I travelled further from home to have this experience. I looked at the car prior to picking it up and even though the conversation still had to be done over the phone, Hollie was super attentive and made sure any queries we had were sorted. Picking the car up and signing all the paper work was super smooth and I felt very safe knowing the car was cleaned before hand with all the correct social distancing measures in place. Hollie said she had even gone round the car herself to make sure every little detail of the car was perfect as she knew how picky my dad and I were going to be, and that I really appreciated. All in all I had an amazing first time buyer experience and would highly recommend toomey Vauxhall Southend to anyone! And if you get Hollie as your sales rep, you know you’re in safe hands :)
Jazmyn Stanley 12th Mar 2021
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My wife and myself have been getting vehicles from Toomey Vauxhall for the past 12 years, and can honestly say we have had a fantastic experience with them. In February we got our new car a Vauxhall Crossland which we are over the moon with. Would also like to say a special thank you to Irfan Mithagre for all his help ensuring that everything went a smoothly as it could in these difficult times due to Covid, you couldn’t wish for a more helpful, pleasant and cheerful person to take care of you. Many thanks Wendy & Tony Worrell
Tony Worrell 10th Mar 2021
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Just received my 4th vauxhall in 4 years from Toomey Southend,was not actually looking for a new car but was so impressed with the 4x4mokka courtesy car I enquired if this car was available to buy. Not ideal time to come to a deal in lockdown but Hollie was amazing in getting over the line, polite and knowledgeable .one very happy customer
Gary Moon 4th Mar 2021
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In the process of recieving my third car from Toomey Southend. Have been a customer since 2015 and have never had a problem. Service is always spot on a reliable. I live in Surrey but wouldn't go anywhere else. Keith and Hollie have been professional and quick with all correspondence. Would highly recommend.
Nicholas Edwards 11th Feb 2021
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I have just purchased my first brand new car ever, a Grandland X Griffin Turbo , and what I expected to be a very daunting experience was made so much easier with the help of Hollie Griffiths the sales rep . Everything that needed to be done from finance to preparing the car for pick up was all handled by Hollie, all I and my wife had to do was turn up and pick up the car , very impressed , many thanks Hollie .
Steven Levy 2nd Nov 2020
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Both David and myself would like to thank Irfan so much for all his help when buying our Meriva today. Throughout the whole process he explained everything to us so clearly .... this morning he stood with us at the car explaining everything to us about the car. Several times he was so patient until we fully understoid everything.! We are extremely pleased with our new car......thankyou so much Irfan .
Patricia Seccombe 30th Oct 2020
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I recently purchased an Astra from Toomey! Hollie was great very professional and friendly! Answered all the question I had regarding the Astra and my part exchange. I did not feel like I was being pushed into anything and was given the time to think about whether the decision was right for me and my partner! We absolutely love the Astra, no issues at all, very happy with our purchase. Thank you Hollie. :)
Amy Poulain 28th Oct 2020
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Thank you so much to Irfan who went above and beyond to find me the perfect car. I am absolutely in love with my new Mokka. His professional customer service is 10/10. A friendly knowledgeable member of staff. Showed me all about the car and had plastic coverings over the steering wheel and chair, good to see great cleanliness in place Will be recommending Vauxhall and Irfan to everybody! Thanks again. Clare Pritchard
Bo Pritchard 24th Oct 2020
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We recently bought a new corsa electric. Kieren was the salesman. The service we received was second to none throughout the whole process. This was the first electric car we have ever owned so were a bit nervous! All our questions were answered ( and there were a lot!). Delivery of the car was speedy, small problems quickly solved. We have purchased many cars from Toomey Southend, and any problems are quickly resolved. Thank you for a great service.
Jackie Davidson 23rd Oct 2020
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I recently purchased a new vehicle at Toomey Vauxhall Southend and an delighted with the service that I received. I have been with Toomey for several years and have not had a single bad experience tbh. I’d like to mention Kieran Acton and thank him for the efficient, professional and courteous way in which he guided my through the process. From the first chat to the car hand over, he made the process simple and smooth.
Phil Hillson 23rd Oct 2020
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Today we purchased our second Mokka from Toomey Southend. From the moment we entered the forecourt we were looked after by Hollie. Her friendly but professional service was excellent. Nothing was too much trouble. Today we picked up our car and was shown how to activate our phones and had all our questions answered. Even with everyone dealing with Covid we felt very safe and thank Hollie for everything today.
Teresa Calver 20th Oct 2020
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I have had a brilliant expirerance at vauxhall irfan was brilliant he took me through all aspects of the car and explained all the paperwork fully he made sure I was comfortable with everything I would like irfan to be the person I see all the time as he is patient and so very helpful As a disabled person I needed so much more help and he was so abliging
Barbara Graham 19th Oct 2020
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It was an absolute pleasure in meeting Irfan and letting irfan take me through the process of buying my new Vauxhall Corsa! Irfan was the best car sales person i could have met and worked with! The process was simple and very straight forward, he made the process as easy as possible and kept in communication each and every single day if needed! Irfan only one word can describe the process and yourself and that is A*! Thanks a lot
Alfie Ison 14th Oct 2020
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Well what can I say a wonderful experience picking up my new car today. Irfan really looked after me today, a very pleasant and knowledgeable young man, he couldn't have done anymore for me. He talked me through all the ins and outs of the car. He wet through everything I wanted to know and more, with service as good as this with Vauxhall I will definatley be golng back for my next new car. I can't thank Irfan enough. He is an asset to your company
Raymond Stevens 14th Oct 2020
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Irfan Mithagre has been dealing with the purchase of my new Mobility car from day one. Extremely pleasant and efficient young man. He has kept me informed of its progress throughout the proceedings. I have been to a few garages and when you mention that you want a mobility car everyone seems to be too busy to deal with you. This young man has been exceptional in his enthusiasm and kindness to make sure that I feel like any other customer. I cannot praise him enough a real pleasure dealing with him. Thank you Irfan.
Dorethea Bunting 13th Oct 2020
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Having been forced into needing to buy a car in a day we visited Toomey's on a wet, windy and wild day. Hollie was brave enough to venture into this foul day and offered empathetic help, showing great patience and understanding - and even though we left to try others she was a big part of the reason we came back - and closed the deal. Thanks Hollie
David McDonnell 12th Oct 2020
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Irfan Mithagre introduced himself politely and professionally on my first visit to Toomey Vauxhall , when I was enquiring about a Motability vehicle. He explained the process in full and apologised there would be a delay getting the car due to the backlog with manufacturing due to COVID-19. Irfan has kept me regularly updated throughout and I had every confidence with his answers to the questions I asked. He was thorough in explaining every detail relating to the vehicle and has told me that should I have any further questions or issues, to contact him immediately. Irfan was professional and friendly and I would recommend him to family and friends who are interested in purchasing a Vauxhall vehicle . Thank you Vauxhall and a big Thank you to Irfan.
Angela Guy 9th Oct 2020
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I came along to the showroom on Saturday with my dad to have a look at some of the cars and was immediately approached by Irfan who very politely asked if we needed help and was happy to leave us to look alone if we preferred, while saying he would be available should we need any assistance. This was much appreciated as I personally don't like to feel hassled or pressurised when looking around a showroom, which is often the case. Irfan took a much more professional, personal and considerate approach to this. He left us for a while looking around and came back outside to us at the perfect time to see if we needed any keys to look in more detail or any information on any of the vehicles, at which time we were ready to look inside one of the cars. It was mainly due to Irfan's professional, knowledgable and friendly approach that made us want to purchase my next car from Toomey Southend. Through the rest of the process finalising the purchase, Irfan always went the extra mile to make us feel comfortable, providing any information we needed and answering our questions instantly. He worked hard to get my car ready before the expected completion date and to the highest of standards, and made me feel nothing was too much trouble, even offering his assistance in the coming weeks should I have any later queries which I especially found helpful and put my mind at rest. Irfan's service was definitely 5 star throughout the entire process and I will be recommending Toomey Southend and in particular his service to many others. Thank you Irfan!
Sean Crudg 6th Oct 2020
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Recently purchased our car from Irfan, he was very patient with me and fit us in around our busy schedules, and his to allow me to pretty much sit in every car and ask for every option possible to ensure it was right for us. We definitely made the right choice and the turn around time was so quick! I always get my cars from Toomey, service is always great and nothing has changed even with all the new restrictions.
Danyka Bloomfield 2nd Oct 2020
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We purchased a car from Vauxhall today and Irfan was the salesperson dealing with the transaction. He was very polite, made us feel very comfortable and had lots to do his end to make it happen in little more than 24 hours. We were confident he had our best interests in mind and was faultless from start to finish which made the experience so straight forward. It really was a pleasure to work with him. Kind Regards Mike
Michael Emmons 30th Sep 2020
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I picked my new mobility car up today from IRFAN MITHAGRE. I would just like to say that this young man is a credit to your company and to the mobility team.,he has gone above and beyond to make this experience one of the best ones I have had. My car was ordered in March unfortunately lock down came, IRFAN keep me informed all through this difficult time with phone calls it was a pleasure to talk to him, his manner professional and also sympathetic in those and still difficult times. I now have had three mobility hand overs although masked up you could still see and feel the professionalism, friendliness and kindness shown. He had the patience to go through every aspect of the car with me I know this is his job but it was done with amazing kindness and thought, absolutely nothing left out, he deserves all the praise as this process has not been easy for anyone seller's or buyers, I was treated with the respect, no judgment of disability which I have experienced before. This young man deserves more than 5 stars, a raise and praise for being an amazing mobility operator within in your company thank you for your service I will be recommending IRFAN to my friends also vauxhall. Last but not least the disability technician who fitted my adaptions was also a pleasure to deal with, had patience and understanding. Thank you from the bottom of my heart Jan hague
Jan Hague 30th Sep 2020
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I have dealt with many sales men over the years of ordering my Motorbility cars but this time the experience was extra ordinary especially in this very 'odd' year. Irfan Mithagre was excellent, he kept us informed every step of the way and when we could not pick up our new car in May because of Covid 19 he was most apologetic even tho it was nothing he could do. Irfan on picking up the car explained every step to me thro the forms and explained the car interior to us also didn't mind repeating himself when I asked for a second time, he also helped me turn my mobile phone into Blurtooth. Irfan if I had to describe him to anyone would be a very polite, helpful, very conscientious and a charming young man. A breath of fresh air in this day and age. Doreen Sim.
Doreen Sim 29th Sep 2020
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I'd like to first of all say a "Huge" thanks to Irfan Mithagre for his outstanding help in getting a new car from Toomey's. I picked the car up ( a New Corsa) yesterday (25.09.20) and from the start to the finish of the whole process of driving off the forecourt with a new car Irfan I can say was 100% professional and a pleasure to do business with. He has made my daughter and wife two very happy ladies and again I can only thank Irfan for all his hard work in making this happen. His attitude towards me as a customer and making sure I got what I wanted is a virtue that I admire greatly. He is someone I feel I can trust and have their confidence. I'd like to say also that it would be a pleasure meeting him again in the future and I hope that is at Toomey's as him working there is a bonus for Southend Toomey .
Graham Houston 26th Sep 2020
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I recently brought a new car and I have to say I was very happy with the way I was treated as a customer I was served by Irfam and he made sure I got the best deal and went through everything with me if I had any questions he was happy to answer them all and if not he would go and find out the answer to my question. This definitely made the process of my purchase a lot easier and less stressful!
Lindsay Palmer 25th Sep 2020
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Holly, was absolutely brilliant & super quick sorting everything out for me. She’s also been great with after care & has responded to all of my numerous email questions! Thanks Holly, great job. I’d highly recommend both Holly personally as a sales person & Toomey Vauxhall Southend. Many Thanks.
Lizabeth Halsey 19th Sep 2020
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We had a very easy and smooth process purchasing a new car. We were handled by Hollie Griffiths. She was so easy to get in touch with either over the phone or email and helped answer any and all queries we had. We had our brand new car within a few days. Very easy and pain free process with Hollie's help. Thank you. Joe
Joe Adkins 14th Sep 2020
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Fully recommend this garage especially how helpful Irfan has been he was at the end of the phone when any question was needed answering, he kept us updated from start to finish with the purchasing of our car letting us know all the time what was happening, I can't fault irfan for his customer service care he went above and beyond to make sure our car purchasing experience was a smooth one.
Kate Brooks 9th Sep 2020
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I would recommend Toomey at Southend to anyone who is looking for a new car. Staff are really friendly and helpful, especially Irfan he has been nothing but polite, understanding with our situation & really helpful. Irfan cares about not only his work but also his customers. When he says he's going to do something for you or call you he does 110%. So I would like to say a HUGE Thank You to you Irfan & all your hard work & help. ????????x
Sharon Swaffer 9th Sep 2020
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Toomey Vauxhall Southend’s car deals are really amazing. We’ve been searching for the best offers in car dealership for about 5 days around Essex and they offered the best deal one could ever get. Also, Irfan, one of the dealers there was really hands-on in dealing with us so we are really grateful. cheers!
katrina lumbera 22nd Aug 2020
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I had a great experience. Easy, best deal and professional. The Covid protocols in place were very reassuring. I used the Vauxhall website to book a test drive at Southend Vauxhall Toomey. Irfan Mithagre was the sales manager who dealt with my questions. I explained that I am NHS and he took so much time explaining the best deals for me. He showed and explained the car before I test drove it. Irfan was very thorough in his advice and information. During the sales process he made me feel comfortable and ensured that I understood all the forms and jargon before signing.
Tracey Bell 22nd Aug 2020
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I bought a Vauxhall Zafira from Toomey Southend. Irfan was the representative that helped me and the service has been impeccable. I can’t fault him in anyway, right from making contact on the phone to taking the car home. It was in a time that the showroom had just opened and Irfan pushed it all through for me to take the car home the same day. He, and Toomey Southend have exceeded any expectations that I have had. Thank you from my family and I to get the car that was needed.
Thomas Allen 21st Aug 2020
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Big thank to irfan as he made me and the wife experience more pleasant as in this current situation and was able to pull all the stops to get our car to us as quickly as possible and as safely he could was very helpful with answering all our questions and had a great knowledge of the vehicle. Thank you very much very happy
Foz Fozzy 5th Aug 2020
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My husband and I are extremely happy with our purchase of our Vauxhall mokka from toomey southend, we came in with alot of questions and queries. Kieron greeted us and saw to it that all our questions or queries were answered, we didn't feel pressured, kieron was very friendly, and went out of his way to help with anything, which made our experience an easy, happy one. The atmosphere was welcoming, and relaxing, cannot fault the service we received from kieron cannot thank you enough, very happy customers, great service.
Nicola 26th Jul 2020
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I just wanted to say a big thank you to Hollie for helping me purchase my new car. She was very helpful and answered lots of questions that I had and it felt like I was just having a chat with a friend about buying a new car . Quick easy process and I had my car within a couple of days ! Very happy so thank you Hollie !! ????
charli Loux 25th Jul 2020
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Irfan Mithagre was so good when purchasing my wife's mokka I went back to see him about my car and yet again he did not dissapoint we now have 2 cars we both love and would recommend going to see him for your next purchase. Was such a hassle and stress free purchase on both cars and was always kept up to date of what was going on. Thanks for the brilliant service keep up the good work
scott green 15th Jul 2020
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We had a great experience buying our new Corsa SRI, thanks to Hollie who was very helpful and did not rush us or put us under any pressure. She provided us with various quotes and gave us plenty of time to make the right decision. Showroom is spotless and all staff adhere to social distancing. Love the black wheels! Thanks Hollie for all your help and advice. Would highly recommend!
Steve Spinks 3rd Jul 2020
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Extremely well run dealership. We were served by Irfan Mithagre who at all times was social distancing adhering to all safeguards set by the company to protect clients during covid 19 He was extremely knowledgable and was very helpful with my purchase of a car . Putting us as a family at ease with his salesmanship in making sure all our questions were answered and the pick up and purchase of the car as easy as possible.
janet adams 1st Jul 2020
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My mum and I recently bought a Vauxhall Adam from here and the service we experienced was brilliant - this was all thanks to Hollie. She was amazing and really looked after my mum and I who had never bought a car through finance before. She took her time to explain everything to us thoroughly and made us feel very comfortable. She was great and I would recommend her to everyone. Thank you Hollie! X
Kirby Sztanko 29th Jun 2020
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Irfan was an absolute pleasure, he was so helpful and informative and didn’t rush us when looking to purchase our new family car. We felt genuinely looked after and could approach him about anything, no matter how willy the question. He didn’t update, he was honest, punctual and professional at all times.
Louisa Thomas 26th Jun 2020
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I have been a long standing customer of Toomey Vauxhall Southend and yesterday I drove away my great little Vauxhall Adam. I have to give a special mention to one of the sales team, Irfan Imithagre. He was extremely helpful, courteous, professional and above all very thorough. Thank you Irfan really appreciated your help.
Sue Wright 26th Jun 2020
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My mum couldnt be happier with her new car although the car was everything she didnt want but she was so in love with it picked it up yesturday with her. There was a problem with the valters as they didnt really do a good job but she took it back to them and did the wheels and step bars and looked so much better. Holly was so patient as we was in there a while. Thank you so much for changing my mums life never seen her so happy. :)
emma Wright 20th Jun 2020
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I have today purchased a car on behalf of my dad from Irfan at Toomey Vauxhall in Southend. Irfan was excellent, he asked if we were ok and if we needed any help, we said 'no, just looking', he then simply left us alone to have a look around. When we found the right car I knew I wasn't going to get all that hard salesman talk and trying to hi-five me! The process of buying the car was explained very clearly, especially to my dad and in the end the whole process was hassle free. This is the first time of writing one of these reviews, but he deserves it! If you need a Vauxhall, see Irfan! Genuine customer from Canvey.
Math Hardy 18th Jun 2020
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I had a great experience a Vauxhall Southend. As soon as we turned up to have a look Hollie was straight out to ask if we needed help. It was my first car and she helped us through everything. It was all clean and sanitised due to Covid-19. We got booked in for a test drive the day after viewing the car and they had plastic sheets over the seats and steering wheel. Highly recommend Hollie, she was brilliant.
Owen Williams 16th Jun 2020
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I have no bad words to say about my experience at Toomey Vauxhall, Southend! I bought my car during Covid-19, and I was driving up from Kent. I was extremely lucky that they let me take the car that day! They made sure the car was fully disinfected, with plastic coverings over the seat, steering wheel etc to prevent contamination. They put my car in the showroom with balloons ready for collection. I can’t thank Holly and Gary enough for a speedy sale for my dream little car. Also a big thank you to Jack, who helped me arrange the booking and a lot of the process online!! All three of them were super helpful!! I am so happy with my little car! Even though it is an hours drive away, I will always be happy to return for the amazing customer service that they provide!
Megan Colverson 14th Jun 2020
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Traded in my old Astra for an Astra VXR. Dealt with Irfan who made the experience seamless and enjoyable. The whole process was quick and efficient, I was able to take my new car away the same week. Everything was fully explained to me and Irfan was happy to help with any questions I had. Really friendly atmosphere even with the social distancing in place! I would highly recommend!
Elise Blythcook 10th Jun 2020
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Great service from Irfan every step of the way. He is a very caring, hard-working and helpful salesman. He was in constant contact all the time making the process of buying a vehicle very easy and stress free. From enquiring about a vehicle to driving it away took about 3 days, even in these challenging times, I was very impressed with the speed of service. Would recommend Irfan and Toomey Vauxhall Southend to everyone. Very good job. Thanks
Chris Pope 2nd Jun 2020
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After previously having bad experiences in the past at Toomey Vauxhall Southend we were sceptical about using them again. Until we met Irfan Mithagre. My opinion changed. He was brilliant from start to finish in changing our car, choosing a new car and driving away in our new car. I would thoroughly recommend anyone to use Irfan.
Gary Shields 14th Mar 2020
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Just got my first Vauxhall using the Motablity Scheme from Toomey Southend. Ben was very help when helping me find the right vehicle, he never rushed me and allowed me to look at all the cars on the scheme. He never put any pressure on me, he made sure the my motablity scooter fitted in the car I had chosen. He went the extra mile for me and I know have the freedom to go out independently . Thank you Ben for all your help.
jean webster 2nd Mar 2020
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Went to Vauxhall just to browse was greeted by Lee not pushy at all just enquired what we were looking for. Explained we saw a car and was asked if we would like to book a test drive but we had little time so Lee asked us to contact him if and when we decided. Contacted Lee test drive a couple of cars. Lee was very patient professional and a great guy to talk to. Eventually decided on a car. Paperwork sorted by Lee with a little deal. Quite a knowledgeable guy great to do business with. Great team member. The only reason not given 5 stars I thought the valet on the inside of the car was poor and stickers left on the number plate was covering the numbers. Was helped by Lee to try and remove but weather was not good.overall I thought it was a good experience. Thanks Lee. Updated to 5 star after being contacted by dealer and issue resolved. Thanks to Lee and Vauxhall.
Jim Jacobs 1st Mar 2020
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Had a great experience when returning my older Astra for the Adam I've always wanted! Lee Bird was fantastic from the start, and did wonders to alleviate any concerns that I had. He helped find the car that I really wanted, and with a great finance deal and benefits package to go with it. To say I'm chuffed is an understatement - THANK YOU LEE!
sheryl Priestley 28th Feb 2020
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Lee. I have had a wonderful experience shopping for my new car. The salesman Lee has given 100 % professionalism and has given me a great service. Lee is very polite and very knowledgeable. I have always shopped at Toomey's, they give you a great service and value for money. I wish Lee is the very best in his career. xx
Shelley Noller 27th Feb 2020
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I have been with Vauxhall for the past 7 years, felt it was time to upgrade to a newer car.Went to Vauxhall Toomey Southend was greeted by sales rep Mr Lee Bird who I found to be very helpful and polite.I am now the owner of a new Vauxhall Corsa and would highly recommend Lee to others visiting Vauxhall and looking to buy a car.
Gary Warner 24th Feb 2020
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Just bought our first Vauxhall from Toomey Southend. We were very much looked after by a fabulous young chap called Glenn who gave us all the time in the world to ensure we made the right decisions. After test driving other options, we were delighted with our new Vauxhall Mokka. THe whole process was easy, and any questions or doubts were fully answered and put at ease. Will definitely recommend Toomey Southend to everyone. Thanks once again.
luke coldham 16th Feb 2020
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I was very happy with the service, when buying a car at Vauxhall Toomey Southend. I found your sales person Irfan Mithagre we'll inform about the car. He showed a friendly, professional and knowledgeable attitude form the first time my wife and I visited Toomey's looking for a car until I drove it out of the showroom
Robin Stott 29th Jan 2020
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High quality of service from the moment I got in.i was approached by Irfan and he couldn't do enough for us.when I usual go looking for new motability car most show room sales dnt know how to take me ir approach me.irfan came straight over made me coffee and then git to choose my mobility car.i would recommend Vauxhall and irfan to my disabled and able boady friends.
Andy Bracey 28th Jan 2020
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Just bought our first Vauxhall from Mo at Toomey Southend. Great service throughout the whole process. Not pushy or rushed during initial discussions and helpful with any questions we had. Quick and efficient turn around for all the paperwork involved. The manager Keith was also extremely helpful here too. When it came time to pick up our new car, Mo was very thorough, going over everything with us in the car and explaining every button etc. He made sure we were happy with everything before we left which I thought was important. We love our new car, thank you Mo and Keith for all your help and great service.
Matt Godfrey 18th Jan 2020
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We purchased a second hand car from Toomey.. The salesman whom we dealt with named Irfan, he was extremely helpful, Polite, Honest and put us at ease. He also kept in full contact with us during the period of us doing the deal and actually collecting the vehicle. He went above his salesman duty and arranged the Tax and exchange of ownership whilst we were there collecting the vehicle. He made sure that we were completely satisfied with the car and its workings before we drove it away. We were very happy with the service of Toomey and Irfan.
Tracey Harnell 29th Dec 2019
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Irfan was just amazing, he couldn’t have made our car buying experience any easier & more of a pleasure. Very thorough in all his correspondence, took plenty of time with us to make sure we were happy & understood every step of the way. I know we can call him with any questions in the future! Your friendly approach is a credit to the company, thanks again we are very happy with our car.
Grace Brown 19th Dec 2019
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I must share an experience that I witnessed at your dealership today. I fortunately had the company to share my visit with an elderly gentleman whilst my husband had a look at your cars, I proudly witnessed such an act of pure kindness and amazing customer service that I felt the need to share it. Whilst waiting I witnessed the elderly gentleman speak to a young man frequently and in return the young man made him a coffee and seemed to reassure him frequently. When he left I got speaking to the gentleman who informed me he had recently been diagnosed with dementia and that he was struggling to re tax and insure his car and that he had come in today after the Manager had said he would help him sort everything out. I then watched as the Manager made phone calls and then take the gentleman into his office, laugh with him and make him smile. Essentially this member of staff helped a very stressed and anxious man rectify something that really wasn’t his responsibility, I gather from the elderly gentleman that he taxed and rectified his insurance for him! When he left I approached the young man and explained how lovely it was to see such amazing customer service in today’s society! I feel we as customers are the first to leave negative reviews but rarely leave positive ones. Your employer is an asset to your company and if all your staff are as kind, caring and professional then you will gladly receive my business and my family/friends. Please pass my comment on to him, From a happy customer Susan
Susan Graham 10th Dec 2019
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Kieron and mike have been truley amazing and very helpful both of these guys are brilliant at their jobs thankyou for all you hard work for the last week and kieron thankyou for keeping me upto date and doing such an amazing job for myself merry christmas and a happy new year to all the team at vauxhall toomey
Heather Terry 10th Dec 2019
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We have recently completed a purchase of a new vehicle. The staff were all very friendly. We dealt with Irfan who could not have done more. He Fully understood our needs and walked us through the whole process. Nothing was too much trouble and he even went the extra mile and managed to recover our daughters favourite CD that we had left in our old car. Based on the whole experience we will definitely be going back.
Stuart 28th Nov 2019
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I have just bought my car from Toomey Vauxhall and it has been a very good experience. I dealt with Irfan who has been fantastic. The car was very urgent as my previous one broke down and I needed a replacement as soon as possible. With Irfan’s great work we managed to agree on a deal, secure the finance and I got my car in less than 24 hours from me having the initial chat with Irfan. A great first experience so thank you! And let’s hope this continues.
Marcin Bronski 24th Nov 2019
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I recently bought a car from Ben at Vauxhall Toomey. Ben bent over backwards to ensure the process was as fast, efficient and painless as possible. And let me tell you I'm not a person easily pleased and can be very demanding Ben took it all in his stride and gave 100%. The car is brilliant and I would definitely recommend Toomey as the place to go if you are thinking of buying a new car. Great Job guys, keep up the good work.
Justin Hendley-Miller 23rd Nov 2019
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I recently had the pleasure of purchasing my new vehicle from Toomeys. The salesman. Ben Bennion was great to deal with, very thorough and informative throughout the whole process. When demonstrating the car to us he was professional and knowledgeable and ensured we were happy with our choice. On handover of our Vauxhall Corsa Griffin Ben was again, very thorough and helpful in making sure we knew everything we would need to know about our vehicle. He also gave a follow up call a few days after purchase to ensure we were happy and answer any questions we may have had. An absolute pleasure to deal with.
Barbra Eggleton 23rd Nov 2019
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Hi I would just like to say a few words about my new GRANDLAND X Sri reg EJ69APZ which I picked up from you on the 15/11/2019 the salesman IRFAN. The car is fantastic I am still finding things out about the car IRFAN was so helpful he showed us around an explained about all the gadgets nothing was too much for him he guided us through the paperwork and made the whole process painless, He also said he is only a call away if I have any questions. Thanks from. Mr & Mrs K.J.RODGERS.????.
Kenneth Rodgers 18th Nov 2019
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I had absolutely no intention of buying a car, but went to have a look around to see what I liked for the future. Mohamed Elsabany came over for a chat and was not pushy at all. Asked what I was looking for and the price range. He then took me to look at a Limited Edition Corsa Griffin which I fell in love with. However, it was only a 3 door. Said would be good if it had 5 doors. He then said they do have a couple and to give him 5 minutes. He then returned with the car I have now purchased!!! Superb service, no gimmicks and at no time did I feel Mo was angling for a sale. Thank you Mo for a great service.
Sue Castle 17th Nov 2019
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I would like to thank Irfan Mithagre, who made my resent purchase of a Vauxhall Mokka a very pleasant experience. He was very patient, friendly and courteous throughout. Nothing was too much trouble for him and he took time to thoroughly explain all the controls and features of the vehicle upon handover. I have no hesitation in awarding him 10/10.
Bryn Waghorn 15th Nov 2019
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I recently bought a car with a great deal of help from Irfan. We had a few bumps during the purchase (I lost my logbook being one of them) but he went above and beyond to ensure that I was happy and that everything went a smoothly as possible. He was so helpful, informative and genuine, I would recommend you ask to speak to him if considering a Vauxhall.
Gemma leverington 12th Nov 2019
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Recently been to Vauxhall to purchase a new car. Had an amazing car salesman help with this. Fraser was fantastic. Made you feel very comfortable, took his time to explain everything, very knowledgeable and all round brilliant. Can't praise him enough. The best person to go and see at southend Vauxhall.
40001617 27th Oct 2019
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I just bought a Corsa Griffin, which is an amazing car to drive, with the help of Fraser Inns. He helped me with all the questions and queries I had. Everything was well explained in detail. Throughout the whole process I was informed of any changes and updates. Everything went smoothly and I am grateful. Thanks again.
Lewis Ford 17th Oct 2019
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Brilliant Service. I recently visited this garage, in order to try fix a very complicated fault in an older 2004 vauxhall Signum , it required complicated work and properly not the most usual older car they would usually deal with , however this place went beyond helping they did everything possible in order to fix the fault and get my car back on the road, even holding it for a period of time so they was able to order the correct part, putting me at ease knowing it was safe. Management and reception was extremely helpful and polite at all times and the work was done to a very high standard, I would definitely use this place again and recommend them highly for all aspects.
james Linnane 11th Oct 2019
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Had Irfan as my sales guy who talked me thought everything without bombarding me with info even accommodate the fact that I could only go to the show room on the weekend FYI Vauxhall doesn’t like you collecting at the weekend which is annoying after spending £x on a car. Great service and follow up!
Leanne Dowling 10th Oct 2019
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I recently did a part exchange at Vauxhall with Glenn Mann, was a superb experience from start to finish. Got a decent price on a corsa which suited my needs and would definitely recommend going there. Ask for Glenn if anyone ends up down that way, knowledgable, very helpful and a good sense of humour aswell! Thanks to Glenn and co for all your help!
Nathan Elson 3rd Oct 2019
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Overall I had an efficient, seamless and stress free experience at Toomey Vauxhall. This excellent service was made possible by one salesman. Fraser was attentive, knowledgeable and always to answer any questions we had. What made Fraser stand out to me was his attention to detail and his willingness to go above and beyond the job of a salesman, even going so far as to give me advice on my car insurance and saving for a house. I would highly recommend Toomey Vauxhall and specifically Fraser for anyone looking to buy a car if you’re looking for a professional yet stress free experience.
Sam Needham 30th Sep 2019
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I had the pleasure of dealing with Fraser inns. This was my first mobility car and I was expertly guided through the whole process. I was kept informed every step of the way in such a friendly manner. When the day came to pick up my car it was such an enjoyable experience. Fraser dealt with everything in such a professional yet down to earth and approachable manner, ensuring I was happy with every step. It was never a chore to go and see him or to complete the necessary paperwork. All in all I feel the entire process could not have been handled any better. It helps of corse that Fraser is a very good looking young man. Thank you so much for helping me with a process I wasn’t familiar in, and for your expert help and advice.
trevor playford 27th Sep 2019
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My experience with vauxhall here was great! I'd recommend you speak to Fraser Inns, he's super lively, friendly and just makes you feel right at home in a car. Makes you feel even better when he's trying to set up the best deal for you he can! Everyone inside was very friendly too, the whole experience was fantastic
Drake Dippenaar 27th Sep 2019
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I recently bought a car with the help of Irfan. He was so helpful and honestly made me feel like he went above and beyond, even as much as offering to let me put my car seat into a car to take my daughter and partner on a test drive. He did a lot to make sure I was 100% happy with the purchase and to ensure all questions I had were answered fully. I couldn't be happier.
Vicky Barns 14th Sep 2019
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I recently upgraded my car at Toomey Vauxhall Southend and am beyond happy. The service I received from the Salesman Irfan was second to none, any problems big or small this man made sure they were dealt with and he always made sure me and my husband were happy and without stress. In the future we will definitely buy another car from Toomey Vauxhall Southend and would recommend any of our friends and family to ask for Irfan as he goes above and beyond; He is always polite and approachable. Irfan always had time to answer question and give you the i formation that you needed he really made me and my husband feel confident with buying our car. 100% 5 star service!!
Jackie Lane 13th Sep 2019
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Thoroughly positive experience. Whilst I was there to help my dad (83) with buying his new car it wasnt at all necessary as Irfan had more than enough patience to ensure that he understood, and was happy, with every step of the process. Irfan made the entire process straightforward and I have to say we are both very happy the the Corsa Griffin. Motoring, and indeed the financing of a new car has truly come on a very long way. Sincere thanks.
Steve Bell 10th Sep 2019
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MOKKA. Love it. Thanks to Ben I have a brand new Mokka and I couldn't be happier, it's great to drive and with all the new gadgets that are included driving is a luxury again. Ben was amazing and took the time to show me how everything worked. The touch screen is so easy when you're using sat nav or want to read your messages. Thanks Again Ben. Mags
Margaret Chappell 7th Sep 2019
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I recently bought a Grandlandx from Vauxhall in Southend and I just want to shout from the rooftops about how fantastic the service I received was! This is my third car from the dealership now and ive always found that Ive been treated like family everytime I buy from there - hence the reason I keep going back! However this time has to be some of the best service I have received and therefore should be shouted about! Irfan Mithagre was the lovely gentlemen that we dealt with this time round and I must say, he is an absolute asset to your company. I am such a flustered and indecisive person and he was so patient and understanding, he also went above and beyond to ensure that he could fit appointments around my demanding job and he is also honest and trusting which is what enabled me to make the decision to take the leap this time around. I would definitely recommend Irfan and Vauxhall to anyone that asks! Thank you so much once again for the fanastic service I always see here at Toomey Vauxhall - its the reason I wont go anywhere else ❤
Aimee Read 31st Aug 2019
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I don't even know where to start. What a lovely bunch of people working in Toomey, felt very comfortable buying a car off of them. Everything was done so quick and efficient, I couldn't fault a single thing! The poor salesman Fraser Inns had to deal with myself as a customer and the man has the patients of a saint. I am in love with my car! Couldn't thank them enough. Fraser Inns you are a top bloke! HIGHLY RECOMMEND. Thank you Fraser Inns will probably see you in the future for another car!
Jem Reading 28th Aug 2019
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I needed to buy a SUV for my growing family, yet was not familiar with the market. Fraser Inns was knowlegable and extremly helpful and took the time to explain any questions I had. He certainly stood out when compared to anyone working a similar role at other competitors. I am very happy with my purchase from Toomey and Fraser's helpfulness has continued after the sale.
Christopher Gordon 26th Aug 2019
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First class service from Fraser Inns he was polite,friendly and professional making my first experience of buying a car from a main dealer a pleasure. I was kept up to date on the progress and had to wait an extra couple of hours as Fraser was not happy with releasing the car to me until he was completely satisfied that the issue I had raised was resolved, this was also followed up with a courtesy call to make sure I was happy with everything. I am so happy with my little car I throughly recommend Fraser Inns, Vauxhall and the little Adam to anyone .
rebecca porter 21st Aug 2019
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Aa big thank you from fraser inns from the sales department at vauxhall. Outstanding service relaxed approached not pushy and very knowledgeable to boot. We love our new car. For us it wasnt where we bought but service we recieved. A very personable guy which reflected well with us. Always called when said he would. And even took time with the million questions our boy had to ask. Fraser cannot thank you enough.
Andy Bryant 14th Aug 2019
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I bought my new car from Irfan at Toomey Vauxhall and couldn’t be happier with the service. Irfan listened to my needs and understood my budget early on. He didn’t try and sell me a deal that was out of my price range and was realistic and honest about what I would be able to afford. He managed to source a great deal for me. The aftercare and follow up was professional and answered any further questions that I had. Thanks for all your help and support
Helen Harwood 13th Aug 2019
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Update October 2023 - Picked up my shiny new Corsa yesterday. I have been looked after every step of the way by Mohamed. A really nice guy, professional friendly and always happy to help. Thanks for sorting out everything so quickly Mohamed...when I change my car in the future in the words of Arnold Schwarzenegger...I'll Be Back!
Paul Harford 28th Jul 2019
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I would like to thank both Kirsty from the Service Department and Fraser Inns from Sales Department at Toomey Vauxhall Both have been fantastic. Kirsty has always been friendly, helpful and always gone that extra mile for me as a loyal customer over the years. It has been much appreciated. Fraser has also been a credit to your company. He has been very informative, helpful, patient and explained everything clearly regarding my recent purchase of a new car. Nothing has been too much trouble for him and I have received a first class service and a fantastic customer journey. I'm one very satisfied customer whom will pass on my excellent experience with Toomey to my family and friends.
Barry Shine 20th Jul 2019
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Always received sterling customer service from the team at Toomey Vauxhall whether bringing my car in for a service or for any other matter; notable mention Kirsty Booker-Shaw! ???????? I spoke to two ladies from customer service on the same day when I was having a car emergency and they were empathetic, very helpful and did everything they could to be part of the solution to my problem. It’s often said that a successful brand is made because of the way it makes customer feel, rather than what they do. Couldn’t agree more in this scenario. Great job Toomey Vauxhall!
Caroline Walker 20th Jul 2019
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The team at Vauxhall couldn't have done better. Fraser Inns made the effort to come outside and greet us as soon as we arrived, and within just half an hour had found me the car I wanted. The team even drove to a different Vauxhall retailer to pick the car up so I could have a test drive on the same day. Fantastic service, would defiantly recommend.
Ray Crossan 9th Jul 2019
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Wanted to try out a Vauxhall Viva as a possible replacement for our ageing and now rusting Nissan Micra. Fraser Inns was extremely friendly and helpful, arranged a test drive just two days later, explained the options available clearly, both new and used, offered a very competitive price on a new Viva from stock, including our preferred colour, and had the car ready for collection within the week (even though we introduced a part exchange request half-way through)! Excellent all-round service, therefore, from Fraser and the sales team - courteous, friendly, helpful and efficient. If the car itself and the after sales service prove as good, we shall be well satisfied! Sue and Terry Bond
Terry Bond 24th Jun 2019
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I would personally like to thank Irfan Mithagre at Toomey Vauxhall Southend, for the wonderful and kind service that he provided to my parents when they surprised me with my first car on Thursday (See Ron Ron's review below). I had absolutely no idea and it was the biggest shock!! Irfan was incredibly kind to me and clearly very excited to be part of the big surprise. It was clear to see that he had put a lot of effort into assisting my Mum and Dad in helping them choose the right car for me. Since the surprise, they have told me just how helpful Irfan was and I know that he added to making the surprise so much more perfect. I absolutely love my new car, and am extremely grateful to Toomey Southend and more so Irfan for what was obviously exceptional service. Thank you!
Becky Wainer 23rd Jun 2019
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Just purchased a first car for my daughter from Irfan Mithagre at Toomey Vauxhall Southend. What a great service. Irfan had great listening skills, expertise and empathy with my requests. We left the showroom feeling totally satisfied with the focused customer service provided by Irfan and also that we had made a trusted friend. Thank you Toomey!
Ron 20th Jun 2019
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I bought a Corsa on Monday (this week) and picked my car up today (Wednesday) from the minute I walked into the show room I was made to feel comfortable and at home, offered drinks throughout, Fraser Inns was our man, I won’t say salesman, that sounds pushy and he was far from that, we spoke like we were friends and didn’t feel one ounce of pressure from him, we went for a test drive and once again it was lovely. Once the finance was accepted, the friendly ness didn’t stop there, Fraser asked when I’d like the car, of course I said ASAP and he did just that, when I went to collect the car this morning, I had a podium with my name on, balloons around the car! I felt important. I can’t recommend Vauxhall toomey Southend and Fraser enough. When it’s time for an upgrade in a few years, I only hope he’s still there!! Lindsay.x
Lindsay Jorgensen 19th Jun 2019
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Saw a car online that we liked ,called and made an appointment which was with Glenn who took us out on a comprehensive test drive and who we found very helpful and professional . We liked the car so much that we ended up buying it and we collected it the next day . Overall great service from start to finish and would definitely recommend Toomey Vauxhall Southend
Peter Wipperman 11th Jun 2019
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Fraser is amazing.. he is really helpful.. friendly .. and thorough when asking for explanations.. as I have brought a new car, Fraser took time to help explain everything.. and even helped me with filling out and advising DVLA regarding car tax.. As someone who has no idea about cars, and all that buying and selling entails this experience has been exciting and without any worry's or stress... Thank you Fraser
Joanne Day 1st Jun 2019
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Fraser Inns contacted my husband Derek Kenyon about 6 weeks before my car was due for part exchange, buy back or purchase on the Vauxhall scheme. Communications with Fraser and further visits to the Southend showroom were both professional and friendly. Everything relating to our chosen part exchange was explained in plain English and Fraser was able to answer any questions we had. Their were a few hiccups prior to the transfer on our part but Fraser was very understanding and accommodating. Fraser assured us that should there be any other questions or problems not to hesitate to contact him. We are very pleased with our purchase and the service we received. 10/10!
Dawn Kenyon 28th May 2019
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I had my Mokka (Reg. FMZ) serviced last week, the customer service from Kirsty Booker- Shaw was absolutely amazing. Kirsty gave me a clear indication of what my service plan included and when my car would be ready for collection. She then arranged to give me a quote for a new service plan by the time I got back. The car has been running like a dream too! Nothing too much trouble.
Yves Mathurin 22nd May 2019
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Just picked up my new car ...what great service I've had from irfan...he really went through everything really well didn't leave anything out ....happy to reckon him to friends... This is another review 18th August 2021 Today once again I picked up another car..Will highly recommend Irfan. Once again I was given the first rate service I had before he takes his time checking every thing you want ,then his happy to go through everything so your fully aware what is what, I was so pleased he was still there and I'm so hoping that he will be there next time round as this will stop me from looking elsewhere, Irfan your one in a million,
Karen Collins 22nd May 2019
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I had a recall on my car. What a superb service I received. I was so impressed with the offer of being booked onto the courtesy bus both in the morning which dropped me to my place of work and picked up after work to return for my car. Certainly made for a painless day. All dealt with by the most delightful Service Advisor Kirsty Booker-Shaw. Thank you very much.
Maxine Jones 9th May 2019
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Massive thank you to Fraser Inns from Toomey Vauxhall Southend who helped me get my dream car! The whole team are so welcoming but Frasier in particular couldn't do enough for me and was so incredibly patient. I wasn't the easiest client and he got me exactly what I was looking for and nothing was too much trouble. Highly recommended! Thanks so much :)
Jade Moon 26th Apr 2019
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We have just purchased a car from Toomey Vauxhall and would like to say a big thank you to the salesman Fraser. He was extremely helpful in arranging the purchase of our car. He kept us up to date with phone calls etc with everything from start to finish. He even sorted our phones out paring them to the car.
Patricia Woodrough 2nd Apr 2019
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This was my first time buying a Vauxhall and I found the whole process to be smooth and hassle-free. Fraser looked after me throughout the purchase and was incredibly helpful and welcoming from the outset. His customer care has been brilliant and nothing has been too much trouble. I highly recommend this dealership and if you want a hassle-free experience I also recommend that you ask for Fraser!
Kelly Duffill 1st Apr 2019
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Really pleased with the customer service and overall experience from Glenn at Toomey Vauxhall, Southend. Very honest throughout the process and always on hand to answer questions. Made the experience of purchasing my new car so easy, and would recommend him and the company to anyone looking to buy a car. Thanks for all the help.
Ash Hardy 30th Mar 2019
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Thank you to Glenn Mann at Vauxhall Southend who sold me Kevin the Corsa. I felt very at ease and rest assured when buying my first car. I felt that I was buying a good reliable car, with low mileage that was great value for money. Glenn was great at showing all of the features for the car and made the process easy and understandable when explaining each step. I am likely to purchase from here again in future. Many thanks!
Jemma Maze 28th Mar 2019
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I have been using Toomeys Vauxhall Southend for around 9 years now. We went in recently to see Fraser as due to our expanding family we needed a bigger car and more boot space. Fraser was amazingly helpful and didn’t rush us and managed to find us an MG which ticked all of our requirements and price bracket. He kept us informed all along while waiting for the car to be registered and has been in touch with after care to make sure everything is going well with our new car. Can’t recommend Toomeys enough and will definitely give Fraser a call when we need a new upgrade.
Vicky Barrett 22nd Mar 2019
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We were apprehensive coming back to Toomey Southend after a very bad experience with a salesperson, we wanted to see If we could get a newer car, cheaper monthly payments and keep the spec of our car (Astra Elite) We were introduced to Ifran who was polite, spoke with experience and ensured us he would do whatever he could. He went the extra mile for us to get a car & deal that ticked all the boxes, salespeople like Ifran are hard to find, looking forward to returning to do my next deal with him.
Justin Brown 20th Mar 2019
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Buying a car is not normally an experience I enjoy but have to say I had the pleasure of dealing with Fraser. He showed great patience in dealing with my specific requirements and budget and managed to find me a car that ticked all the boxes. After agreeing the deal he kept me informed on progress every step of the way. Fraser was always polite, always dealt with me with a smile and was professional, diligent and attentive. Thank you Fraser for making the experience an enjoyable one.
martin robbins 19th Mar 2019
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I have bought cars from Toomey Vauxhall Southend before and had good service, but this time I have to say the gentleman who sold me my car Irfan went the extra mile and his service has been outstanding! Irfan explained everything from the day I walked in to Toomey to the moment I drove off in my new car, he was always helpful and polite and made me feel at ease. I was kept up to date about what was going on through the process and would definitely recommend buying a car from Toomey Vauxhall and requesting to buy your car from Irfan! I will definitely be coming back to Toomey vauxhall in the future and hope to see Irfan for an easy and enjoyable experience!????????????????????
Zoe lane 8th Mar 2019
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Where do I start? I walked into Vauxhall with a budget And wanted to buy a car out right. And didn’t want to go anywhere else as I knew exactly what I wanted, down to the type of car colour,mileage,needed to be leather interior and it had to be an automatic. So it defiantly was a challenge for them! But Irfan the sales man who assisted me was so patient and helpful he worked so hard to find the car that I desperately wanted and pulled out all the stops I am so pleased with how brilliant Vauxhall was as I mentioned I really wasn’t making it easy for them, Irfan spent hours searching and finally find the perfect car and the day I picked it up from the show room i was ecstatic as it was everything I wanted and more! I cannot recommend them enough! Even calling and updating me with everything that was going on with the car! I can not say thank you enough for all your help and thank you for my beautiful car.
Lauren Connolly 23rd Feb 2019
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Thank you for your time, help and guidance ‘Irfan Mithagre’ in offering an Upgrade to my current vehicle. You’ve been efficient, professional and have communicated really well with me. On this occasion I’ve decided to keep the car until at least the end of its contract and see where I am next year. You always call when you say you will and have made yourself available since I had problems with the car last summer and I appreciate that. I would like to deal with you during any future transactions with Vauxhall. Top bloke!
Alex King 17th Feb 2019
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The whole buying and selling experience was trouble free. I had a call from Fraser inviting me to sell my Insignia and buy another Insignia with a much lower mileage. Fraser was fantastic he arranged everything from start to finish. He was very professional, friendly and very efficient. Fraser is an asset to Toomey. My five star rating is awarded to everyone who were involved in the whole transaction. I have been a very satisfied customer for 9 years.
Keith Davidson 11th Feb 2019
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Had a great experience with Fraser over the past week in my search for a new car; he was friendly, approachable and knowledgeable and helped me find a car that met my criteria and budget. I’ve never shopped with a large dealer before and this was the newest, and most expensive, car I’ve bought so was quite nervous and indecisive but Fraser was patient and helpful throughout. Big thanks to him, and also to his colleague Barry.
Tom Case 4th Feb 2019
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Just picked up a meriva on a 65 plate after having to Chang my 18 plate crossland. The sales executive Fraser Inns went above and beyond and delivered a level of customer service that exceed expectations. His attention to detail making sure everything went smoothly and correctly made the whole transaction smooth and stress free. Barry his trainee was as well outstanding during then hand over of the my new vehicle from the final pieces of documentation to sign to taxing the vehicle. This is my third vauxhall and I would recommend toomey vauxhall to everyone. BIG thanks to both Fraser Inns and his trainee Barry for getting me in my new vehicle within the week I'm extremely satisfied with full 5 star rating.
Halo Lucifer 4th Feb 2019
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This was my first experience purchasing a less than 5 years old car which was a Vauxhall Insignia . I found Akay, the Sales rep very helpful and put my mind at ease in regards to the doubts I had about the car and finance . Made it less stressful for me . It was a smooth transaction all in all . Hopefully the after sales service will be as good, going forward.
Jasmin Broughton 28th Jan 2019
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I purchased my car from Toomey Southend and the service I received was beyond exemplary. Ifran was very detailed in everything he did with me and made sure that my car was 100% before I revived the keys. I can not fault anything he has done for me over the last 3 days preparing the car for me and making sure I got the best deal that I could get for the car I wanted. He is truly a great asset to the Toomey team And I can not thank him enough for everything he has done for me.
Dan Coleman 17th Jan 2019
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I recently purchased a car in dec 2018 and the reception was highly warm from the guys there especially one from Irfan Mithagre. I was convinced cause I was to buy in Vauxhall, Basildon but couldn’t resist buying in Southend cause of the sweet attention and calls from this officer. Thank you Southend Vauxhall’s and Irfan and will surely recommend Southend Vauxhall to family and friends.
HARPER xpxmlb 17th Jan 2019
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I would like to thank Fraser for his professional and very helpful service, we only went to look with no intensions to buy, but came out of there as a happy owner of a Vauxhall Mokka and we are very pleased. we even took our daughter the next Day to have a look at cars and she is now a very happy owner of a Corsa which Fraser helped her with, Fraser is a none pushy salesperson but helps you decide what you want and how much you want to pay. would highly recommend him, if you are going to Vauxhall Toomey southend ask for Fraser.
Karen Mattas 4th Jan 2019
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I had such a good experience at Vauxhall, my salesman Fraser was very informative and answered all my questions with ease and confidence. His customer service was great from start to finish - I even received an email weeks later asking how I was getting on with the car which was a nice touch. Would recommend!
Dayna Robertson 21st Dec 2018
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Thanks to Cameron for excellent and thoughtful service whilst purchasing our new family car. He kept our children entertained when he saw them getting a little restless during the buying process and helped them make hot chocolate. Ryan was very helpful too when guiding us through the paperwork for the car. Also a thank you to Kirsty from service who kindly sacrificed her Jam doughnuts. Unfortunately she didn’t get one. All in all a professional and friendly service from the whole team. Would have no hesitation in recommending Cameron and the team at Toomey Vauxhall to family and friends
Rudi Jordan 4th Aug 2018
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I personally would like to post this review on one particular staff member Kai at Vauxhall . He absolutely was very polite knew what he was doing and very professional. We purchased the car on Saturday advised him I really needed it for Monday as my husband was working away. That was no problem at all he would get it delivered to my place of work which was literally down the road . Unfortunately there was a little hiccup with the paperwork and wasn't able to deliver it so he took himself out and said he comes pick me up to take me to showroom to complete everything. The service from him was impeccable and he is Credit to your company. Salesperson in these environments in my opinion never get rewarded as they should so I hope this goes to the management at Vauxhall and he gets rewarded for what he has done for us thank you so much and I love my car. I have just had a 'response back on My review about kai and you couldn't get his name correct you named him as akay sorry but what does that say as a company like yourselves so that says to me that no recognition will go to him what so ever I don't seem to be able to respond to toomy response I just hope you see it as I'm appalled with your response in my eyes toomy do not take reviews seriously
Joanne Lewis 1st Aug 2018
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Just received absolutely first class service from Toomey Vauxhall Southend. Service on my Vauxhall Corsa 2015 SRi (petrol) was carried out to a very high standard. Kirsty facilitated my Vauxhall service club discount and was highly professional and extremely helpful in doing so. I will absolutely be using this branch for all my car needs and recommending to family, friends and colleagues. ????
Ben Green 19th Jun 2018
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What can I say... after experiencing every working mum's living nightmare of having the car break down and then having the mechanic say the dreaded words "it's not worth repairing", I must admit I was in complete dispair. So after trawling through the cars for sale on the Internet I though I would have a look at the main dealers to see if they could help me in my hour of need. Was a bit reluctant to do the whole main dealer thing as have had a few bad experiences with sales men doing the whole 'let's try and baffle and confuse the women with technical jargon' (I never tend to let on that I know what they are talking about as i used to repair my own cars with my brother, just don't have time or the tools anymore....thanks to the kids).... So anyway, after dropping the kids at one of their many clubs (in my partners car... Sticky kids fingers in his nice car is alway a headache) I decided to stop in at the tommey car sales area. I had a little wonder around and was greated by a lovely chap in the Vauxhall dealership. All I can say is hallelujah!!!! A sales man that doesn't talk to me like I'm a stupid blonde, listens to my needs and helps me out trying to find a car that is right for me, my kids and my two massive dogs. Even the sales manager joined in to help me get the best deal financially (as the kids and the dogs tend to be eating all my money at the moment). So the guys a vauxhall tommey are offically my saviours, they have dragged me out of my car less hell, saved my partner car from sticky fingers and given me a car that fulfils my needs at a fantastic price. I am one very happy and grateful lady!!!! Thanks you Thank you Thank you
stephanie carey 31st Aug 2017
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Visited a few times here,once for a car purchase and also for some servicing intervals and have never had anything other than a first class service if im honest. Would highly recommend these people to anybody.would like to add that inparticular dean is extremely helpful,we have had lengthy conversations and always satisfys. Rod
Michael Melling 31st Aug 2017
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Extremely helpful staff, both the salesman Michael and the sales manager Dean really went the extra mile to assure a smooth trade in. I received a text messaged on the day of the trade in reminding me of the paper work I need to bring (that I would of defiantly forgot). Everything was explained to me clearly and on top of everything the new car was actually ready before the estimated date. One happy customer, highly recommended.
aaron norfolk 13th Dec 2016
About Toomey Vauxhall Southend
At our Vauxhall dealership in Essex you can look forward to superb customer service whenever you contact Toomey Vauxhall Southend, as our dealership is staffed by passionate and experienced brand experts.
For your convenience, we are available throughout the week and at the weekend, and are always willing to discuss your needs whether you are searching for your next model or require aftersales support. To benefit from our advice, you can call us on the relevant number shown on the page, or submit an online enquiry using the electronic form. For a face-to-face discussion, feel free to visit us in person at our easy-to-locate site.
We are based on Cherry Orchard Way next to London Southend Airport, which features its own train station if you are travelling by rail. The A127 is a short drive away to the south, and it links us with the centre of Southend-on-Sea as well as nearby Basildon. For the quickest route straight to our door, simply enter your location into our Directions search tool.
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