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1 day ago
We purchased a C5 Aircross, with the expert help from Dan , it was a pleasure to deal with him ,answering all our questions and guiding us on how to use all the functions of the car.Thanks would not hesitate in recommending Toomey Citroen and Dan .
gary copsey
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 3 hours ago Good Morning Gary, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Dan was very information and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
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1 week ago
Polite staff, friendly and explained everything simply! Spoke with Dan James who I would recommend.
Amy
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 6 days ago Good Morning Amy, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Dan James was very informative, polite and friendly with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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2 weeks ago
Service was good, kept me informed at every step.
Daniel James was professional, he gave me all the options, including the electric car, we did go with petrol however.
We are very happy with the car, happy with the service and hand over.
Thank you!
Derek Emerson
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 2 weeks ago Good Morning, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Daniel was very professional, informative and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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2 weeks ago
Dan was amazing from start to finish, the process of buying my new car was simple and the communication was great throughout.
Thanks Dan, love my Arsenal red!
Chesh :)
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 2 weeks ago Good Morning, thank you very much for your 5 star review at Toomey Citroen, we are pleased to hear that Dan was very communicative and helpful with your car purchasing experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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2 weeks ago
Dan at Citreon was very helpful and made purchasing our new car a seamless process. Can't recommend him highly enough
Les Toop
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 2 weeks ago Good Morning, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Dan helped provide you with a seamless car purchasing journey. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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3 weeks ago
Would like to thank Gavin for he’s time and experience in the sale of my new van. Very happy with everything hanks again
Simon Baker
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 3 weeks ago Good Morning Simon, thank you very much for your 5 star review at Toomey Citroen, we are very pleased to hear that Gavin provided you with an excellent customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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3 weeks ago
Just received my new Citroen Dispatch from Toomey Citroen Basildon. Gavin Harris was totally outstanding. All sorted within two weeks to find it sitting at my front door at 8am this morning.
Thank you Gavin
matthew King
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 3 weeks ago Good Morning Matthew, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Gavin was very helpful with your new Citroen Dispatch handover! Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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3 weeks ago
Absolutely amazing service by Dan, was very helpful and a great laugh when talking to him. Can’t thank him enough for all of his help when purchasing our new car!
Codi hitchcock
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 3 weeks ago Good Morning Codi, thank you very much for your 5 star review at Toomey Citroen, we are pleased to hear that Dan was very friendly and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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3 weeks ago
Rachael Freeman
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 3 weeks ago Good Morning Rachel, thank you very much for taking the time to leave your 5 star review at Toomey Citroen. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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3 weeks ago
Charlie was so helpful and nothing was a problem for him to help me. Thank you so much
liza swan
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 3 weeks ago Good Morning Liza, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Charlie was very helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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4 weeks ago
My Purchasing experience was so easy with car sale man Charlie is level and quality of selling is so compose and professional
jermo anderson
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 3 weeks ago Good Morning, thank you very much for your review at Toomey Citroen, we are delighted to hear that Charlie was very professional and helpful with your customer service. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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1 month ago
Looked after by Bradley today, couldn’t fault his customer service! Went above and beyond and was very attentive! Thank you for all your help
Dani Fereday
Toomey Citroen Southend
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1 month ago
Cannot recommend Toomey Citroen and Dan James enough! Car is perfect and the whole process was explained throughly. You’re made to feel comfortable and completely trusting. Dan is a wonderful salesman and went and continues to go above and beyond. If I could give more than 5 stars I would. Cannot thank the guys enough
alicia seaman
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 1 month ago Good Morning Alicia, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Dan was very informative, welcoming and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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1 month ago
Bought a c4 through Dan. His service was excellent and kept me up to date at every stage. It was a fast and efficient service
Scott Pearson
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 1 month ago Good Morning Scott, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Dan was very efficient and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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1 month ago
Great experience Dan the sales man great guy very helpful nothing to much trouble
John Nicholls
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 1 month ago Good Morning John, thank you very much for your 5 star review at Toomey Citroen, we are very pleased to hear that Dan was very helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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1 month ago
Excellent Branch and Excellent Service. Dan was really helpful and communicated regularly whilst I was awaiting the delivery of my vechile. He was friendly, polite, professional and knowledgeable. Thank you!
Michellereborn2021 (Michellereborn2021)
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 1 month ago Good Morning Michelle, thank you very much for your 5 star review at Toomey Citroen, we are pleased to hear that Dan was really communicative, friendly and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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1 month ago
It was a pleasure dealing with Daniel James with my new car experience very helpful clear on everything I needed to no great service
Kelly Smith
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 1 month ago Good Morning Kelly, we are delighted to hear that Daniel was very clear and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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1 month ago
Charlie was very professional, was very knowledgable about cars and their features and answered all my questions nicely. I especially like the way he explained the PCP to me in plain simple English clear for me to follow. Was kind and not pushy. I felt sorry not to oorder my next car from him.
David Mallott
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 1 month ago Good Morning David, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Charlie was very knowledgeable, communicative and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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1 month ago
I would not give them even a star. Last year booked my van for servicing and engine smoking investigation, they have told me that an egr cooler is blocked and recommended to replace it so the car would not smoke again. I had to go and talk to them as they never get back with when it will be done. That's when I found out that the part which was meant to be replaced did not have any estimation time of when will arrive considering that the van was already with them for 2 weeks, the guys in the parts department check the system and notified that they have a refurbished one in stock and they can install that one at lower price. which I have agreed. After the Christmas I have been called to take the van and pay the invoice when I have the surprise to see that the total invoice was more expensive than the one with the new part. The guy at the reception could not explain why! In January we get back to work which in 2 weeks the van started to smoke now consistently, call them back and explain the situation, they book me in to reinvestigate which they notify me that more money will be required to do more investigations and a DPF regeneration which I have agreed. After this, they have told us that unfortunately the regeneration of the DPF was not enough and more time and money is required to do further investigations which they now came to the conclusion the a new DPF and injector is required which only parts they quoted over 5K. Those guys at the Basildon branch are real cowboys if the part which they replaced does not make a difference they ask for more money to do further investigations when they can actually investigate properly and repair what is actually damaged. Now the van still smokes and the worst part is that more smoke is ventilated into the cabin.
Alexandru Gheorghe
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 1 month ago Good Afternoon Alexandru, we are sorry to hear to you have had a negative experience with us at Toomey Citroen. Our team would to help resolve this issue with you, please can you email customerrelations@toomeymotorgroup.co.uk with more detail and your best contact information, our team will do everything we can to help you. Kind Regards, Toomey Motor Group.
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1 month ago
Recently purchased our car from Toomey Citroen Basildon and Daniel James provided us with excellent customer service and was great at explaining car features to us. Highly recommend this dealership. Well Done Daniel and Thank You for your patience.
Sheena Rendell
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 1 month ago Thank you for your review Sheena. We are thrilled to hear that Daniel provided an excellent customer service experience and could explain the features of the car to you. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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1 month ago
Had a great experience with Gavin Harris at Toomey Citroen Basildon. Gavin was very professional and easy to deal with when purchasing my first ever brand new van. I can definitely recommend using Toomey Citroen Basildon when purchasing a vehicle and you will get no better personal service from their employee Gavin Harris.
Sinead Hughes
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 1 month ago Good morning Sinead and thank you for leaving an excellent detailed review. We are delighted to hear that Gavin Harris provided a professional and effective experience during the purchase of your Citroen Van. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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1 month ago
My dealer Dan was first class, very professional and helpful. 10/10. Answered all my questions and made me feel at ease and welcome. Very pleased with my car.
Joyce Ferris
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 1 month ago Good Morning Joyce, thank you very much for your 5 star review at Toomey Citroen, we are very pleased to hear that Dan was very professional, helpful and provided you with an excellent customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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1 month ago
Another great experience at Citroën Southend. Booked in quickly for some investigation work, courtesy car ready and waiting. Phone call unprompted last night explaining outcomes. Collected my car and back out the door by 8.05am this morning. Everyone really friendly, great team! Recommend here for all your CitroënPeugeot needs!!
Anton Beer
Toomey Citroen Southend
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1 month ago
Dan @ Toomey Citroen was very helpful, pleasant & professional in introducing us to a new car on Weds 24th.
Highly recommended
Wendy Bailey
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 1 month ago Good Morning Wendy, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Dan was very pleasant, professional and helpful with your customer service experience. We hope you're loving your new Citroen C3 Aircross! Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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1 month ago
Thanks again Dan james for all your help
With the purchase our Ds7
Great at communicating all the way through and staying late to hand over the
Car.
Daniel Airey
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 1 month ago Good Morning Daniel, thank you very much for your 5 star review at Toomey Citroen, we are very happy to hear that Dan was great with his communication and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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1 month ago
Absolutely loved dealing with this dealership at Basildon. Couldn't be more helpful in my buying process of new car. Smooth and friendly service. Ask for Dan anytime, he gave efficient,professional and friendly service.
Thank you, and I love my new set of wheels.
Ballerina
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 1 month ago Good Morning, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Dan was very friendly, professional and efficient with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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2 months ago
I got such excellent service from Daniel James @ Toomey Citroën Basildon.
Thank you so much for the great service you gave us, my C5 aircross is a fantastic car. love it. Will be coming to Toomey's for my servicing etc.
Lynn Hutton from Kent
Robert Onley
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 2 months ago Good Morning Lynn, thank you very much for your 5 star review at Toomey Citroen, we are very happy to hear that Daniel was very helpful with your customer service experience and we’re glad you’re loving your new Citroen C5 Aircross! Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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2 months ago
Purchased a berlingo van from Charlie at Citroen Toomey Basildon really pleased. The customer service was extremely professional and would definitely recommend. Charlie also sells non commercial vehicles and we are debating a new car for ourselves, there was no pushy sales which was really nice and he was extremely knowledgeable, helpful and is a credit to their sales team.
Eurolube
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 2 months ago Good Morning, thank you for your 5 star review at Toomey Citroen, we are happy to hear Charlie was very professional, knowledgeable and helpful with your customer service experience. We hope you enjoy your new Berlingo van! Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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2 months ago
Big thanks to Daniel James at Citroen Toomey Basildon. No hard selling and couldn't do enough for us! Always willing to answer any questions and resolve any queries we had with the purchase of our car. Dan ensured the car was ready for collection when he said it would be and kept us updated on some additional items that were being ordered. Highly recommend speaking to Dan when purchasing a Citroen!
Lauren Brown
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 2 months ago Good Morning Lauren, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Daniel was very patient, informative and helpful with your customer service experience! We hope that you love your new Citroen car! Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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2 months ago
I was very impressed with Charlie Denholm, he was very courteous and helpful in showing my husband and I the car which we had chosen. He also made us drinks while we were in showroom.He kept in contact with me regarding when the car would be ready and if I had any questions.
Susan Tyler
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 2 months ago Good Morning Susan, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Charlie was very courteous, welcoming and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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