Discretionary Commission Arrangements

If you purchased your vehicle using a motor finance agreement with a lender following an introduction by Toomey Motor Group Limited, your agreement might have been subject to a discretionary commission arrangement (DCA). The Financial Conduct Authority is conducting a review on the use of DCA, further information on which can be found here Car finance complaints | FCA

In order to make a query, or register a complaint, regarding your finance agreement and DCA, please contact the responsible lender directly. Details of your lender can be found on your finance agreement.

Please find below the relevant contact details provided by the lenders we work with:

Lender Contact Details
Barclays Partner Finance bpfcomplaints@barclays.com 
Mobilize Financial Services (previously known as RCI) motorcommissionenquiries@mobilize-fs.com 
Vauxhall Finance  commissiondisclosure@vauxhallfinance.com 
PSA Finance ukcustomercare@Stellantis-finance.com 
Northridge Finance www.northridgefinance.com/car-finance-commission-complaints 

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